Find out in this report how the two ZTNA as a Service solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
Deploying iboss leads to good return on investment, estimated around 70% to 80%.
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
We can remove or add licenses according to business requirements, and it is all controlled within the application.
The client was already paying for Microsoft Intune and was able to decommission Ivanti Neurons for UEM.
Tasks such as patching, software deployment, and troubleshooting that earlier took hours are now done in minutes.
After implementing JumpCloud, I found I do not require Windows installations, which is very helpful and cost-effective, while also maintaining effective security levels.
Metrics show a reduction in identity and access management costs, potentially between 40 and 60 percent.
The time saved on onboarding and device management is significant, probably a 75% reduction.
They are very fast, responsive, and knowledgeable.
The quality of the support is fantastic.
We had promising discussions about resolving these issues, but no real action followed.
I am concerned about consistently needing to call support for installing brand new solutions.
They are responsive, stick to time, and are enthusiastic about helping.
Occasionally, we also experienced delays between systems, particularly with user group changes and device compliance updates.
Customer support should be enhanced, especially the response time which should be much faster than it is now.
I have not needed to contact JumpCloud's technical support since the setup and usage are quite straightforward and well-documented.
The customer support provided by JumpCloud is fantastic, as they respond properly and provide solutions when required.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
I would rate the scalability as nine out of ten.
There is no limitation in scalability; Ivanti Neurons for MDM is very scalable.
As a Microsoft consultant, I think Intune is always going to win over anything else if the client is already paying for an E3 or E5 license.
With AWS SSO, it is ten out of ten.
JumpCloud's scalability is quite robust, designed to easily accommodate growing organizations and fluctuating user counts.
We have grown quite a bit since we implemented it, and it has scaled with us without any major issues.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
We've experienced zero downtime.
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
We have not seen any downtime.
Regarding the self-healing capabilities, I would say it has reduced downtime by around thirty to forty percent.
It delivers very good UEM capabilities.
JumpCloud is considered to be quite stable, offering reliable performance and consistent uptime for identity and access management.
I rate the stability of JumpCloud ten out of ten.
It did not initially recognize my microphone.
It is not as intuitive as the rest of the platform.
iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard.
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
It would be helpful if the documentation could easily help us fix bugs on our own.
The test team or the testing procedures are flawed because they release new versions with numerous basic issues.
The history of patching is missing from the solution, making it a challenge.
I believe the mobile device management, the MDM side of JumpCloud, could be enhanced further for more complex scenarios, and a more intuitive user interface for certain administrative tasks would be beneficial.
This would be helpful, especially for AWS users, by providing broader support for different cloud platforms and private cloud environments.
A tutorial on how to use some new features, such as RADIUS, or use cases that show the best practice on how to solve some cases would be beneficial.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
This is not a cheap solution.
Regarding pricing, I would say Ivanti Neurons for UEM falls at a nine out of ten.
The price for this solution seems to be reasonable for my company.
AWS charges per user, which can be costly if I have more than ten users.
JumpCloud licensing is based on how many users they register in JumpCloud, and each user can have multiple devices, up to three devices.
My experience with the pricing, setup cost, and licensing of JumpCloud has been positive, as I am happy with the support provided, and this setup cost is effective.
The solution's mental health function can detect if someone needs help.
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
The most effective feature of Ivanti Neurons for Patch Management is its reactivity when a patch is released before its due date.
It integrates into InTune, which enables us to detect, diagnose, and fix issues without manual intervention.
AI-powered automation and self-healing are additional features that automatically fix common issues and reduce manual work.
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials.
The feature that I use most is that the user has only one portal to access the applications, such as SSO applications like Google Workspace and the web applications that support SAML or OpenID.
JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing.


| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 8 |
| Large Enterprise | 10 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 9 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 19 |
| Midsize Enterprise | 5 |
| Large Enterprise | 4 |
Iboss offers a comprehensive cloud-based security platform valued for its scalability and autonomous features, ensuring robust security with easy deployment and management capabilities.
Renowned for its robust security architecture, Iboss integrates seamlessly within diverse networks, delivering efficient granular filtering and advanced content categorization. Its single pane of glass console provides ease of management, allowing rapid scalability suitable for rapidly deploying environments. Operates in BYOD setups due to inline filtering without device installation. Integration with cloud-based applications enhances user control, and features like SASE, SSL inspection, and ChatGPT risk protection stand as highlights. Despite its strengths, users have pointed out areas for enhancement like direct navigation in reports, SSL decryption, and better cloud integration while having room to improve data loss prevention.
What are the most important features of Iboss?The usage of Iboss spans educational institutions, specifically K-12, to enforce internet policies, protect data, and support remote work environments. It provides web filtering and security frameworks to ensure safe browsing. Its platform-as-a-service model offers flexibility for both cloud-based and on-premises requirements, integrating seamlessly to deliver enhanced security features suitable for various deployment needs including zero trust, CASB, and network security for work-from-home setups.
Ivanti Autonomous Endpoint Management leverages AI-powered automation for comprehensive endpoint control. It offers centralized management, real-time visibility, efficient patch deployment, and supports diverse operating systems.
Ivanti Autonomous Endpoint Management integrates AI-driven automation, providing a unified dashboard for streamlined IT operations. Its features include efficient patch management and real-time device monitoring, enhancing IT security and compliance. While comprehensive, improvements in dashboard simplicity, third-party integration, and AI feature clarity are desired. It serves multiple operating systems for seamless operation across various devices, and while effective, enhancements in UI navigation and reporting are suggested. Companies find it vital for centralized device management, compliance enforcement, and automated IT task handling.
What are the most important features?In industries like finance, education, and healthcare, Ivanti Autonomous Endpoint Management is deployed for managing diverse device environments. It's used for securing sensitive data, ensuring compliance in regulated industries, and optimizing IT service desk operations. Its capabilities aid in provisioning devices and maintaining an up-to-date inventory, crucial for sectors with stringent security requirements.
JumpCloud offers efficient device management, single sign-on, and integration capabilities. It integrates seamlessly with Microsoft 365 and Google Workspace, streamlining user management across diverse environments.
JumpCloud delivers device, user, and application management across platforms like Windows, Mac, Linux, and cloud services such as AWS and Azure. Acting as a cloud-based directory, it facilitates single sign-on and identity access management, making it an attractive replacement for Active Directory and LDAP directories. Its policy management and centralized directory simplify user and device administration, offering a user-friendly interface with flexible access control and remote management. Organizations can experience streamlined onboarding and offboarding processes, robust authentication, and scalability. Despite being powerful, room for improvement is noted in alert capabilities, comprehensive MDM for Windows, multi-tenant features, and API reliability.
What are the key features of JumpCloud?Companies across industries utilize JumpCloud for comprehensive management of devices and user identities. It is especially beneficial in technology-driven sectors where centralized directory services replace traditional Active Directory and LDAP models. Organizations employing platforms like AWS and Azure find it essential for maintaining efficient and secure access management.
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