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Ivanti Autonomous Endpoint Management vs JumpCloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Organizations achieved significant ROI with iboss through improved efficiency, security, and 15% time savings in the first year.
Sentiment score
5.5
Ivanti Autonomous Endpoint Management boosts ROI by saving time, reducing manual tasks, and optimizing license management for cost efficiency.
Sentiment score
6.6
JumpCloud reduces ID management costs by 40-60%, speeds onboarding, enhances security, and saves on deployment, though benefits vary.
With iboss, whenever you turn on your laptop, the iboss agent automatically connects to the iboss cloud, enforcing all security policies. So with respect to the security side, it strengthens measures.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Deploying iboss leads to good return on investment, estimated around 70% to 80%.
Manager at Cyvogenix
I have seen some cost effectiveness from iboss; it has reduced certain support requirements, making it a more hands-off solution.
Managing Director
We can remove or add licenses according to business requirements, and it is all controlled within the application.
Manager, Information Technology Support at FEFundInfo
The client was already paying for Microsoft Intune and was able to decommission Ivanti Neurons for UEM.
Lead Consultant at a outsourcing company with 1,001-5,000 employees
Tasks such as patching, software deployment, and troubleshooting that earlier took hours are now done in minutes.
Soc Analyst 11 at a tech services company with 11-50 employees
After implementing JumpCloud, I found I do not require Windows installations, which is very helpful and cost-effective, while also maintaining effective security levels.
System Administrator at Girnarcare
Metrics show a reduction in identity and access management costs, potentially between 40 and 60 percent.
System Administrator at Mensa Brands
The time saved on onboarding and device management is significant, probably a 75% reduction.
System Administrator at Mensa Brands
 

Customer Service

Sentiment score
7.9
Iboss customer service is praised for responsiveness and expertise, with premium users enjoying dedicated managers and 24/7 support.
Sentiment score
7.2
Ivanti's customer support is responsive and competent, with occasional integration issues and calls for improved communication and efficiency.
Sentiment score
7.5
JumpCloud customer service is responsive and helpful, though some users noted occasional delays and suggested improving documentation.
They are very fast, responsive, and knowledgeable.
Head of Cybersecurity at SES Water
The quality of the support is fantastic.
Educational Technology Coordinator at a performing arts with 201-500 employees
We had promising discussions about resolving these issues, but no real action followed.
Network Administrator at a educational organization with 51-200 employees
I am concerned about consistently needing to call support for installing brand new solutions.
CEO at a tech services company with 1-10 employees
They are responsive, stick to time, and are enthusiastic about helping.
IT Administrator at FPT Software Strategic Unit no 17
Occasionally, we also experienced delays between systems, particularly with user group changes and device compliance updates.
Director at a tech vendor with 501-1,000 employees
Customer support should be enhanced, especially the response time which should be much faster than it is now.
Technical Support and Engineer at EIKON Technology
I have not needed to contact JumpCloud's technical support since the setup and usage are quite straightforward and well-documented.
Senior DevOps Engineer at Alibaba Group
The customer support provided by JumpCloud is fantastic, as they respond properly and provide solutions when required.
System Administrator at Girnarcare
 

Scalability Issues

Sentiment score
7.5
Iboss effectively scales with efficient resource management and a cloud-based infrastructure, ensuring seamless and responsive growth to evolving demands.
Sentiment score
7.4
Ivanti Autonomous Endpoint Management is scalable, efficiently managing devices from small to large enterprises, with room for automation improvement.
Sentiment score
7.9
JumpCloud is scalable, flexible, and cost-effective, supporting various organizational sizes with robust performance and seamless expansion capabilities.
They are also able to meet on-demand requirements based on your contract with them, and can easily provide adequate resources and scalability.
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
I would rate it a nine out of ten for scalability.
If I start seeing sluggishness or anything like that, I just reach out to my rep, and they connect with their dev team, typically resolving it the same day.
Educational Technology Coordinator at a performing arts with 201-500 employees
I would rate the scalability as nine out of ten.
IT System Specialist at Conseil de l Europe
There is no limitation in scalability; Ivanti Neurons for MDM is very scalable.
Solutions Architect at M.Tech
As a Microsoft consultant, I think Intune is always going to win over anything else if the client is already paying for an E3 or E5 license.
Lead Consultant at a outsourcing company with 1,001-5,000 employees
With AWS SSO, it is ten out of ten.
Senior DevOps Engineer at Alibaba Group
JumpCloud's scalability is quite robust, designed to easily accommodate growing organizations and fluctuating user counts.
System Administrator at Mensa Brands
We have grown quite a bit since we implemented it, and it has scaled with us without any major issues.
System Administrator at Mensa Brands
 

Stability Issues

Sentiment score
7.8
Users regard iboss as reliable with occasional connectivity and SSL issues, but generally stable and effective for growth.
Sentiment score
8.0
Ivanti Neurons for UEM is stable, praised for reducing downtime despite support and integration enhancement suggestions.
Sentiment score
7.8
JumpCloud is highly reliable, with consistent uptime, rapid response to issues, and strong user confidence in its stability.
It's been pretty solid; I've never had an outage with them, and if I ever had, it's only been once out of the seven years.
Educational Technology Coordinator at a performing arts with 201-500 employees
We've experienced zero downtime.
Head of Cybersecurity at SES Water
Our biggest problem with their service was it did not recognize the device despite our ClearPass sending information to the iboss box.
Network Administrator at a educational organization with 51-200 employees
We have not seen any downtime.
Principal Consultant at a tech vendor with 10,001+ employees
Regarding the self-healing capabilities, I would say it has reduced downtime by around thirty to forty percent.
Technical Account Manager at a computer software company with 11-50 employees
It delivers very good UEM capabilities.
Director at a tech vendor with 501-1,000 employees
JumpCloud is considered to be quite stable, offering reliable performance and consistent uptime for identity and access management.
System Administrator at Mensa Brands
I rate the stability of JumpCloud ten out of ten.
Senior DevOps Engineer at Alibaba Group
It did not initially recognize my microphone.
Principal Systems Engineer at a healthcare company with 51-200 employees
 

Room For Improvement

Iboss faces integration and performance issues, particularly with Mac devices, data centers, and international connectivity, needing enhanced features.
Ivanti's usability, integrations, and support need improvements, including navigation, pricing, language, training, stability, and reporting system enhancements.
JumpCloud users seek improvements in configuration, support, integrations, customization, security, and better management of platforms, APIs, and interfaces.
It is not as intuitive as the rest of the platform.
Head of Cybersecurity at SES Water
iboss's single pane of glass console gives centralized visibility into web traffic, user activity, security policies, and alerts from one dashboard.
Manager at Cyvogenix
We also had a problem with a transition when we upgraded from one appliance of theirs to another, but their engineer lost a good deal of our data.
Network Administrator at a educational organization with 51-200 employees
It would be helpful if the documentation could easily help us fix bugs on our own.
IT Administrator at FPT Software Strategic Unit no 17
The test team or the testing procedures are flawed because they release new versions with numerous basic issues.
CEO at a tech services company with 1-10 employees
The history of patching is missing from the solution, making it a challenge.
IT System Specialist at Conseil de l Europe
I believe the mobile device management, the MDM side of JumpCloud, could be enhanced further for more complex scenarios, and a more intuitive user interface for certain administrative tasks would be beneficial.
System Administrator at Mensa Brands
This would be helpful, especially for AWS users, by providing broader support for different cloud platforms and private cloud environments.
Senior DevOps Engineer at Alibaba Group
A tutorial on how to use some new features, such as RADIUS, or use cases that show the best practice on how to solve some cases would be beneficial.
Technical Support and Engineer at EIKON Technology
 

Setup Cost

Iboss offers competitive pricing and substantial savings with transparent per-user costs, ideal for budget-conscious enterprises needing robust security.
Ivanti pricing ranges from $8 to $45 per node annually, considered mid- to high-range compared to alternatives.
JumpCloud offers competitive and transparent pricing, starting at $2 per user, with costs varying by features and complexity.
It offers the same features you would get from a vendor that charges 250,000 British pounds for a fraction of the price.
Head of Cybersecurity at SES Water
The following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs.
Network Administrator at a educational organization with 51-200 employees
Regarding pricing, setup costs, and licensing, iboss is not cheap, and that's my only concern.
Managing Director
This is not a cheap solution.
CEO at a tech services company with 1-10 employees
Regarding pricing, I would say Ivanti Neurons for UEM falls at a nine out of ten.
Technical Account Manager at a computer software company with 11-50 employees
The price for this solution seems to be reasonable for my company.
IT System Specialist at Conseil de l Europe
AWS charges per user, which can be costly if I have more than ten users.
Senior DevOps Engineer at Alibaba Group
JumpCloud licensing is based on how many users they register in JumpCloud, and each user can have multiple devices, up to three devices.
Technical Support and Engineer at EIKON Technology
My experience with the pricing, setup cost, and licensing of JumpCloud has been positive, as I am happy with the support provided, and this setup cost is effective.
System Administrator at Girnarcare
 

Valuable Features

Iboss provides seamless integration, advanced security features, and centralized management to efficiently support remote and hybrid users.
Ivanti Autonomous Endpoint Management enhances efficiency with AI automation, centralized management, user-friendly interface, and comprehensive policy enforcement.
JumpCloud streamlines device and user management through automation, enhancing security with integration, single sign-on, and multi-platform support.
The solution's mental health function can detect if someone needs help.
Head of Cybersecurity at SES Water
It's given us a lot more visibility into our computer assets that may be infected with viruses and also shows us people who have unusually large uploads or might be engaging in high-risk activities, such as searches or going to sites not categorized by their web crawler.
Educational Technology Coordinator at a performing arts with 201-500 employees
iboss was the best solution for us because, no matter what domain you were in, everything is under a single pane of glass, which is exactly what we wanted.
Managing Director
The most effective feature of Ivanti Neurons for Patch Management is its reactivity when a patch is released before its due date.
IT System Specialist at Conseil de l Europe
It integrates into InTune, which enables us to detect, diagnose, and fix issues without manual intervention.
Technical Account Manager at a computer software company with 11-50 employees
AI-powered automation and self-healing are additional features that automatically fix common issues and reduce manual work.
Soc Analyst 11 at a tech services company with 11-50 employees
The most impactful feature of JumpCloud is that it allows me to use one credential for all platforms or accounts, reducing the need to remember multiple credentials.
Senior DevOps Engineer at Alibaba Group
The feature that I use most is that the user has only one portal to access the applications, such as SSO applications like Google Workspace and the web applications that support SAML or OpenID.
Technical Support and Engineer at EIKON Technology
JumpCloud has given us a much more secure environment, and as we move toward a SOC 2 Type 2, having JumpCloud in place made it very easy to gather the evidence we needed to prove that we were doing what we should be doing.
Principal Systems Engineer at a healthcare company with 51-200 employees
 

Categories and Ranking

iboss
Sponsored
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
23
Ranking in other categories
Secure Web Gateways (SWG) (6th), Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
Ivanti Autonomous Endpoint ...
Average Rating
8.0
Reviews Sentiment
6.4
Number of Reviews
34
Ranking in other categories
IT Asset Management (8th), Vulnerability Management (25th), Mobile Device Management (MDM) (6th), Enterprise Mobility Management (EMM) (5th), Mobile Threat Defense (5th), Patch Management (5th), Cloud Cost Management (19th), Attack Surface Management (ASM) (18th), Unified Endpoint Management (UEM) (6th), Application Security Posture Management (ASPM) (8th), Autonomous Endpoint Management (4th)
JumpCloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
25
Ranking in other categories
Single Sign-On (SSO) (11th), Identity Management (IM) (14th), Enterprise Password Managers (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (11th), ZTNA as a Service (11th), Active Directory Bridge (3rd), Cyber Asset Attack Surface Management (CAASM) (4th)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
reviewer2882148 - PeerSpot reviewer
Director at a tech vendor with 501-1,000 employees
Automated onboarding has saved hundreds of hours and now standardizes device security globally
In terms of how Ivanti Neurons for UEM can be improved, I think there's potential for automation of some repetitive tasks. The device provisioning process has already become very close to zero-touch, but the patch deployment is still scheduled and policy-driven. As a result, I believe we can reduce endpoint administration further. I also think the number of integrations and the scalability of the tool can be improved, along with customer service, as we've encountered some issues in certain countries. Regarding the needed improvements, particularly concerning integrations or customer service challenges, we have had problems with integration with some third-party tools requiring additional configuration and testing. Occasionally, we also experienced delays between systems, particularly with user group changes and device compliance updates. The accuracy and reliability of output from Ivanti's AI can be improved. We notice that the AI-driven insights are useful, but there are anomalies and some false positives. Since we are still in a validation period, I cannot provide a definitive mark, but I believe that accuracy should be enhanced, especially for more complex and environment-specific issues where human intervention is still needed.
Arun Jose - PeerSpot reviewer
System Administrator at Mensa Brands
Unified directory and device management has streamlined remote workforce security and onboarding
JumpCloud can be improved in several areas. Some users feel the initial configuration can be complex, especially for larger organizations, and better guided onboarding could be helpful. Additionally, while its reporting and integrations are strong, more granular and customizable metrics and real-time alerts would be beneficial for advanced use cases. From my team's perspective, there is often a desire for even more intuitive administrative controls, particularly when managing complex policy sets. Enhanced integrations with specific industry-specific applications could provide even greater efficiency. It is about refining the user experience and expanding compatibility. Another area for potential enhancement could be customer support and resources. While generally good, faster response times and more comprehensive or specialized documentation could further improve the user experience, especially during complex deployments.
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
9%
Computer Software Company
8%
Construction Company
7%
Financial Services Firm
9%
Comms Service Provider
8%
Manufacturing Company
8%
Computer Software Company
8%
Comms Service Provider
19%
Construction Company
10%
Computer Software Company
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business11
Midsize Enterprise8
Large Enterprise10
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise9
Large Enterprise21
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise4
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What is your experience regarding pricing and costs for Ivanti Neurons for UEM?
Regarding pricing, I would say Ivanti Neurons for UEM falls at a nine out of ten.
What needs improvement with Ivanti Neurons for UEM?
The price being quite high and the limited container storage are areas that have room for improvement.
What is your primary use case for Ivanti Neurons for UEM?
I use Ivanti Neurons for UEM for mobile device management, and I can describe the use case. The remote device managem...
What is your experience regarding pricing and costs for JumpCloud?
My experience with pricing, setup cost, and licensing for JumpCloud has been positive; we got a good deal for the set...
What needs improvement with JumpCloud?
The sync speed between the JumpCloud instance and the agent could be improved. The remote support feature is doing ad...
What is your primary use case for JumpCloud?
JumpCloud's remote support feature and SSO capabilities are excellent, particularly the one-click access to everythin...
 

Also Known As

iBoss Cloud Platform
Ivanti Neurons for Patch Management,Ivanti Neurons for RBVM,Ivanti Neurons for VULN KB,Ivanti Mobile Threat Defense,Ivanti Neurons for Spend Intelligence, Ivanti Neurons Patch for Intune, Ivanti Neurons for EASM
Resmo
 

Interactive Demo

Demo not available
Demo not available
 

Overview

 

Sample Customers

More than 4,000 global enterprises trust the iboss Cloud Platform to support their modern workforces, including a large number of Fortune 50 companies.
Frontier Airlines
Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
Find out what your peers are saying about Ivanti Autonomous Endpoint Management vs. JumpCloud and other solutions. Updated: August 2026.
909,153 professionals have used our research since 2012.