ISL Online vs Workspace ONE UEM comparison

ISL Online and Omnissa are both solutions in the Remote Access category. ISL Online is ranked #21 with an average rating of 9.0, while Omnissa is ranked #5 with an average rating of 7.4. ISL Online holds a 1.0% mindshare in VUS, compared to Omnissa’s 6.2% mindshare. Additionally, 100% of ISL Online users are willing to recommend the solution, compared to 84% of Omnissa users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 7, 2024

VMware Workspace ONE and ISL Online compete in the market for device management and remote access solutions. Users are generally more satisfied with VMware Workspace ONE due to its support and pricing, whereas ISL Online is noted for its robust features.

Features: VMware Workspace ONE offers comprehensive device management capabilities, integration with various productivity tools, and broad support for different operating systems. ISL Online provides powerful remote access functionalities, ease of connecting to multiple devices, and secure session capabilities.

Room for Improvement: VMware Workspace ONE could improve its authentication process, enhance reporting features, and offer more straightforward configuration options. ISL Online should focus on better session management, more robust user controls, and improving its user interface.

Ease of Deployment and Customer Service: VMware Workspace ONE has a slightly complex deployment process but offers commendable customer support. ISL Online is recognized for its straightforward deployment, though its customer service is considered less responsive.

Pricing and ROI: VMware Workspace ONE receives mixed reviews on setup costs, with some users finding it high but justified by its ROI. ISL Online is viewed as cost-effective with a moderate ROI.

To learn more, read our detailed ISL Online vs. Workspace ONE UEM Report (Updated: June 2025).

Buyer's Guide

ISL Online vs. Workspace ONE UEM

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of July 2025, in the Remote Access category, the mindshare of Microsoft Intune is 9.9%, down from 10.6% compared to the previous year. The mindshare of ISL Online is 1.0%, up from 0.8% compared to the previous year. The mindshare of Workspace ONE UEM is 6.2%, down from 11.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Remote Access

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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ErikDas

Owner at Cherub

Easy to deploy, stable, scalable and safe

I previously used TeamViewer. ISL Online is definitely the better choice compared to TeamViewer, as it offers a more secure connection that does not involve peer-to-peer transport, and all data is encrypted. A single license for ISL Online costs about the same as TeamViewer but with multiple licenses, ISL Online is cheaper.

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Emthias Abdul Salam

Technical Manager at Emirates Business Machines (EBM)

Offers a valuable single sign-on feature and a user-friendly interface with outstanding scaling capabilities

The single sign-on feature, which integrates with the Identity Manager is one of the most vital features. The VMware Workspace ONE Tunnel is another crucial aspect of the solution. Authentication processes become seamless with the single sign-on feature of VMware Workspace ONE. Whether the application resides within the premises or outside, the users don't need to reenter the credentials, VMware Workspace ONE auto authenticates using scripts. The solution can also integrate the app catalog with the Intelligent Hub, which acts as the agent. Applications catalogs and similar aspects can be accessed through one single interface, whether it's from an Android, iOS, or Windows device. It's a very user-friendly tool in terms of accessibility.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Within Intune, managing policies and having a consistent way to manage devices is valuable."

"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."

"Intune saves time, and it is very easy to use. It allows us to manage applications completely."

"If any user tries to access company data, it directly interacts with the conditional access policy. This helps us protect our data and set the criteria for how data can be accessed and shared."

"The most valuable feature of Intune is the user-friendly portal for end users."

"The ability to push applications on devices is valuable. You do not have to manually install applications one by one. If you like to use ten different applications, you do not have to manually go and download them one by one. Intune can compile a package for you, and then you can just push them from the admin center."

"Fortunately, now everything is streamlined into a single, unified platform."

"As an IT administrator, I appreciate Intune's ability to implement granular device-level policies for our organization's employees."

More Microsoft Intune pros

"The solution has a lot of features. It does what it is made to do and that's all we can ask for, really."

"We can also monitor our systems at any time from practically anywhere."

"It's much easier to connect with other services, and it's working great. We haven't had any problems."

"Setting up the solution is easy and there's no maintenance involved."

"The most valuable feature is safety."

"The code can be delivered in multiple ways, including an email with a link for an unattended connection."

"We like drawing utilities inside ISL. That helps us mark specific regions on the screen, so that end users know what to focus on."

"I personally really appreciate the file transfer feature as it is really easy to use."

More ISL Online pros

"The solution has proven to be very stable."

"The initial setup is easy and the deployment doesn't take too long."

"The solution has very good documentation."

"It has all of the features that we need to use and that we want to use."

"The solution has a lot of capabilities, and it is easy to manage and customize."

"Personally, VMware Identity Manager is useful for comparison purposes so that I can provide better solutions to my company's customers."

"The most valuable feature of this solution is the multi-platform support."

"A very easy to use solution."

More Workspace ONE UEM pros

Cons

"We would like to see support for Chrome and/or devices for Chromebooks."

"There have been instances where enrolling devices should take 10 minutes but ends up taking an hour due to various issues."

"Reporting can be better. Only global administrators can see detailed reports at the moment, and I don't want to use the global admin."

"There are a lot of updates coming from Microsoft that suddenly affect our security policies."

"Intune's server management could be better. If it could incorporate more features from System Center into Intune's Configuration Manager, it would be beneficial."

"The tool's tunnel gateway is not very good, making it an area where improvements are required."

"We've faced significant pushback with Copilot as our clients aren't seeing a favorable cost-benefit analysis."

"The reporting could be improved, as it's pretty poor compared to other products of this type."

More Microsoft Intune cons

"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."

"They should improve the integrations with other incident management software to be able to send the link directly from these platforms."

"There have been times during updates when something wouldn't work quite right, however, they are quick with updates and quick with fixes."

"If there is an update or new feature on ISL Online, I don't know about it. I would be happy to receive a newsletter or notification of new features or updates."

"There could be a section in the menu describing the new features and changes."

"They need to better advertise the features."

"I would like to have a little bit more information when new features are released. They have added features that I didn't know about in the past. It would be easier for me to implement new features and consolidate them with other systems in our network if I knew beforehand."

"It would be helpful if they had iSupport for supporting Apple phones."

More ISL Online cons

"The security features could always use improvement, although there has already been a huge improvement from years ago."

"We'd like the customization to be better."

"The integration on the application side could improve."

"There are other solutions that might be better for certain use cases. This is not an all-purpose solution."

"VMware Workspace ONE for the new users or the new clients that they try to procure and learn it, there can have difficulties. It does not have user-friendly portals. The portal seems to be more user-friendly in Microsoft solutions."

"Pricing is the only challenge right now. The licensing fee should be simplified a little bit. They have kept too many products as add ons. These need to be bundled with the low-cost, standard version. This will help customers in adopting this technology at a faster pace."

"The Content Locker cannot inherit permissions for the Windows Public Folder. If they could integrate with Microsoft on this point, it would be the perfect functionality."

"The mobile device repository is somewhat difficult to manage with a large user base."

More Workspace ONE UEM cons

Pricing and Cost Advice

"Microsoft Intune is included in the E5 license at no additional cost."

"The product is offered as part of a Microsoft standard bundle. The pricing can be competitive to Airwatch, and Maas360."

"The licensing is on a yearly basis."

"There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive."

"It's bundled with Business Premium and an E3 license, which is beneficial. If you have to pay extra, it's pricey, but with the bundled package, it's acceptable. They recently increased the Business Premium pricing, which we don't appreciate. The price increase and yearly commitment are causing some problems for us."

"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."

"The clients pay for a license and each can have a different type of license, such as an E3 or E5."

"Even if they charge a premium, they aim to provide equal value."

More Microsoft Intune pricing and cost advice

"We have a pay-per-use license available for 500 minutes within one year for 95 Euros. However, this option is not popular. Alternatively, we can purchase a one-year license for 339 Euros; if we need two licenses, the cost is double, and for three licenses, the cost is triple with a ten percent discount. For 99 Euros a year, we can open multiple sessions on the same computer with a multi-session subscription."

"Workspace ONE is on the higher end of the pricing band when compared to other players in the market."

"The price of the solution is costly for the number of users I am using it for."

"It's an expensive tool."

"You should take out a dedicated license agreement of your MDM fleet and invest heavily in innovating in this space."

"I think the pricing of the product needs advisement. It would be great to bundle the VM products together. I think the actual box itself should be included in the license. At present, it is not paired with the mobile device."

"We've purchased various licenses for VMware Workspace ONE, including premium and gold tiers. These licenses include security measures and support for managing telecom expenses like data and voice usage."

"Depending on the requirements of users, there is a need to make yearly payments towards the licensing costs attached to the product."

"The solution runs at roughly around $36/user for a year."

More Workspace ONE UEM pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

Educational Organization

Manufacturing Company

Computer Software Company

19%

Comms Service Provider

13%

University

Financial Services Firm

Computer Software Company

17%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

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What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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How does VMware Workspace One compare with VMware Horizon 7?

VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...

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What do you like most about VMware Workspace ONE?

The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...

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What is your experience regarding pricing and costs for VMware Workspace ONE?

I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...

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Comparisons

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Compared 11% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 7% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

Samsung Knox vs Microsoft Intune

Compared 4% of the time

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TeamViewer vs ISL Online

Compared 89% of the time

Splashtop Remote Support vs ISL Online

Compared 11% of the time

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Horizon 8 vs Workspace ONE UEM

Compared 7% of the time

SOTI MobiControl vs Workspace ONE UEM

Compared 6% of the time

Jamf Pro vs Workspace ONE UEM

Compared 6% of the time

ManageEngine Endpoint Central vs Workspace ONE UEM

Compared 4% of the time

IBM MaaS360 vs Workspace ONE UEM

Compared 4% of the time

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Product Reports

Buyer's Guide

Microsoft Intune

June 2025

Download Microsoft Intune product report

Buyer's Guide

ISL Online

June 2025

Download ISL Online product report

Buyer's Guide

Workspace ONE UEM

June 2025

Download Workspace ONE UEM product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

No data available

VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

ISL Online empowers organizations by providing versatile remote support solutions. It connects IT professionals with clients seamlessly, allowing efficient management of servers and business applications across different platforms.

ISL Online stands out in the industry by facilitating remote customer support with reliability and security. It enables IT companies to troubleshoot and assist clients by establishing stable connections effortlessly. The software ensures easy file transfers and categorization of devices, supporting multiple platforms for high uptime. With simple setup, users can manage devices remotely without interference. Enhancements include session recording, drawing tools, and an easily accessible code for remote connections. These features support organizations in maintaining efficiency and high service levels.

What are the key features of ISL Online?

Seamless Remote Connections: Facilitates interference-free connectivity.
Efficient File Transfer: Simplifies file retrieval and updates.
Platform Support: Ensures stability across devices and operating systems.
Security: Offers secure, attended access with ISL Light.
Session Tools: Includes drawing utilities and session recording.

What benefits to look for in ISL Online reviews?

Responsiveness: Offers quick customer support and feedback.
Reliability: Maintains consistent performance and uptime.
Security: Provides secure connections with simple code access.
Flexibility: Allows easy management of unattended devices.

ISL Online is extensively implemented in sectors like national broadcasting companies and public administration offices, aiding in secure remote support and unattended server control. Its flexibility allows these industries to manage devices efficiently, ensuring quick and effective technical assistance.

ISL Online

VMware Workspace ONE is an intelligence-driven digital workspace platform that delivers any app on any device. It integrates access control, multi-platform endpoint management, and application management. With the VMware Workspace ONE platform, IT teams can deliver a digital workspace that includes the devices and apps of the company’s choice, but with security and control.

VMware Workspace ONE is available:

As a cloud service
On-premises
Hybrid

VMware Workspace ONE Key Features

Simple app authentication: VMware Workspace ONE allows end-users to have password-less single sign-on, giving them access to virtually any app (mobile apps, web apps, cloud apps, and Windows apps).
Unified Endpoint Management options: VMware Workspace ONE aims to support all devices, offering convenience, access, security, and management that will work for any business.
Conditional access: VMware Workspace ONE provides a powerful policy engine to help you make dynamic decisions regarding end-user access rights and to protect sensitive information.
Automated app management: With VMware Workspace ONE the application delivery process can be automated, which improves security and compliance. Software packages can be automatically installed, updated, and removed, and automated workflows can also be created.

VMware Workspace ONE Benefits

Some of the benefits of using VMware Workspace ONE include:

Less IT intervention necessary: Because VMware Workspace ONE has simple app authentication, end-users can help themselves by selecting the applications they need rather than having IT intervene.
Smoother employee onboarding: Transform employee onboarding by enabling self-service access to the apps your end-users need to complete their job duties.
Compliance: VMware Workspace ONE helps end-users reach compliance by using advanced device restrictions.
Real-time visibility: You can have real-time visibility with application, device, and console events that provide detailed information for system monitoring. You can also view logs in the console or export pre-defined reports.

Workspace ONE Components

Workspace ONE Access
Workspace ONE UEM
VMware Workspace ONE® Intelligence
VMware Unified Access Gateway
Workspace ONE Intelligent Hub

Reviews from Real Users

Below is some feedback from our PeerSpot users who are currently using the solution:

PeerSpot user Patrick B., Cybersecurity Architect at a tech services company, says, "Its UI is extremely easy to use whether you're an advanced user or a novice user. When I first opened it up and had to learn the product, I was easily a novice. By the end of the third month, I was digging into the backend of the system and using it as a highly advanced user to accomplish what I needed to accomplish, and I was able to do it through the UI mostly."

Roshan T., Partner Manager North America at a tech company, mentions how satisfied he is with the product, saying, "You can put all your applications on a mobile device, be it a phone or tablet. It is secure and easy to use. Because it is centrally managed, you don't have to do any configuration on the phone. I just got the phone and connected to the central applications. I just downloaded one thing and everything got rolled out. Email, calendar, and other things were deployed centrally. If you don't have AirWatch, you have to configure your phone manually. For example, you need to deploy and configure your email manually and then synchronize everything. It is much simpler when a mobile device is centrally managed."

Omnissa

Sample Customers

Mitchells and Buzzers, Callaway

Mitsubishi Chemicals, Konica Minolta, Raifeissen bank, Terpel, Singtel, Teleroute, SOS Kinderdorf, Arsys, EMAAR, Dutco, Alterdata

Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation

Buyer's Guide

ISL Online vs. Workspace ONE UEM

June 2025

Free Report: ISL Online vs. Workspace ONE UEM

Find out what your peers are saying about ISL Online vs. Workspace ONE UEM and other solutions. Updated: June 2025.

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