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ISL Online vs TeamViewer ONE comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
377
Ranking in other categories
Configuration Management (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
ISL Online
Ranking in Remote Access
32nd
Average Rating
9.8
Reviews Sentiment
7.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
TeamViewer ONE
Ranking in Remote Access
22nd
Average Rating
8.4
Reviews Sentiment
5.4
Number of Reviews
34
Ranking in other categories
Remote Monitoring and Management (RMM) (9th), Patch Management (19th), Digital Experience Monitoring (DEM) (12th), Unified Endpoint Management (UEM) (14th)
 

Mindshare comparison

As of August 2026, in the Remote Access category, the mindshare of Microsoft Intune is 5.4%, down from 10.9% compared to the previous year. The mindshare of ISL Online is 1.3%, up from 1.1% compared to the previous year. The mindshare of TeamViewer ONE is 0.6%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Mindshare Distribution
ProductMindshare (%)
Microsoft Intune5.4%
TeamViewer ONE0.6%
ISL Online1.3%
Other92.7%
Remote Access
 

Featured Reviews

HA
Senior Business Development Executive at Digitaltrack
Centralized device management has automated onboarding and improves remote security compliance
One thing I feel Microsoft Intune could improve is troubleshooting visibility. In many cases, when a policy or application deployment fails, the error messages are a bit generic. So, admins still spend time checking logs manually or testing on devices one by one. Compared to the simplicity of deployment, troubleshooting sometimes feels less mature. I also think reporting and real-time monitoring could be stronger. The dashboard gives useful information, but in large environments, many teams still depend on additional tools or scripts for deeper reporting and analytics. If I had to focus on one area first, I would probably choose troubleshooting and reporting. Deployment through Microsoft Intune is generally straightforward, but when something fails, identifying the exact root cause can still take more time than expected. Error messages are sometimes too generic, and admins often have to dig through logs, sync status, or multiple portals to understand what actually happened. I think user experience and policy management could also improve further. Microsoft Intune has become much better over the years, but sometimes the admin portal still feels fragmented because certain configurations open in different sections or redirect to older interfaces. For new admins, especially, it can take time to understand where everything is located. Another thing is policy conflict handling. In larger organizations, multiple device policies, compliance rules, and configuration profiles can overlap. When conflicts happen, the visibility is not always very clear, so admins spend time figuring out which policy actually won or caused the issue.
ErikDas - PeerSpot reviewer
Owner at Cherub
Easy to deploy, stable, scalable and safe
I previously used TeamViewer. ISL Online is definitely the better choice compared to TeamViewer, as it offers a more secure connection that does not involve peer-to-peer transport, and all data is encrypted. A single license for ISL Online costs about the same as TeamViewer but with multiple licenses, ISL Online is cheaper.
Nitesh Ranjan - PeerSpot reviewer
Senior Software Engineer at a tech vendor with 1,001-5,000 employees
Remote sessions have become smoother and now resolve end user issues more comfortably
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automatically, and we have to mute it from our side. A pop-up asking whether we want to continue with the voice or not would be helpful when accessing a remote session. The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session. The end user can hear us talking with colleagues, and we sometimes forget that we have unmuted while taking a remote session. If a pop-up appears when we take a remote session with the end user asking us to unmute ourselves, that would be better for us to proceed. When the pop-up appears, we can directly mute ourselves, and the end user will not be able to hear the background noise from the office. Since many colleagues are taking remote sessions and talking to end users simultaneously, there is often significant background noise. Having this pop-up appear when accessing a remote session with the end user would be a helpful update.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If they have Office 365 or Azure, Intune is by far the best choice."
"The ability to manage devices over the cloud is a big benefit, as devices now receive updates regardless of location."
"I like that we can implement conditional access."
"The solution has significantly improved managing a diverse range of devices. We have observed enhancements across Android, iOS, and Windows devices."
"The most valuable feature is the policy CSPs."
"Microsoft's cloud comes with a lot of extra features that are free of charge."
"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."
"The best thing about Intune for the customers is simply that it's included in the different plans of Microsoft 365."
"I personally really appreciate the file transfer feature as it is really easy to use."
"ISL Online is easy to use and it provides a single platform for various challenges we face in IT."
"We can also monitor our systems at any time from practically anywhere."
"Good communication is a key to good business and ISL helps a lot."
"The stability is great; reliability is what's very important to me, as well as security, and this solution may have only had one instance of downtime in 14 years."
"It's much easier to connect with other services, and it's working great. We haven't had any problems."
"ISL is a fundamental partner for us since, throughout all these years, it has allowed us to grow and solve the problems of our customers and their users in a very fast and agile way without having to move, even providing service abroad."
"Without ISL Online, I would not be able to work from home."
"It's easy to use and maintain."
"The most recent enhancements are quite remarkable."
"I've left Splashtop running for seven or eight hours connected to a system. I've left TeamViewer running for seven or eight hours to a connection or two. I have a hard time working out on four computers at a time, but three is not impossible for me. So even if I've had three computers connected it has been fairly stable."
"If you want to do remote troubleshooting, it's a good idea to utilize TeamViewer."
"If I want to access software or a PC in my office when I am in another location using my notebook, then I use TeamViewer Remote Management to do it remotely."
"The product is very stable."
"The product helps us efficiently fix technical issues and maintain system downtime."
"Almost all the features are valuable to me, like the scalable feature and its highly interactive software."
 

Cons

"In the future, I would like to see improvements in Microsoft Intune, especially related to policies and GPU."
"There could be some kind of feature that supports a workgroup environment or a separate environment without the Entra ID."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"The interface is not as modern as some competitors in terms of single pane of glass visibility across the entire landscape. It has a very Azure vibe and may not be as graphically appealing as other products."
"The solution's app deployment needs to be improved."
"I know that their AI pieces are at the infancy stage, but allowing users to do more tagging for information would be an interesting thing because Intune also directly integrates with Azure. Because a lot of the devices are hosted with that, you also get a lot of tagging of user data and other things like that."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools."
"Onboarding of endpoint devices is not straightforward. The onboarding process was a little heavier than I thought it would be. That's the key improvement area. Obviously, the more control you have over the devices, the better it is."
"We miss the possibility to communicate via head-set in ISL. At the moment, we combine ISL for visual communication with Skype for verbal communication."
"I would like to be able to access and manage all brands of smartphones."
"There have been times during updates when something wouldn't work quite right, however, they are quick with updates and quick with fixes."
"I would like to have a little bit more information when new features are released. They have added features that I didn't know about in the past. It would be easier for me to implement new features and consolidate them with other systems in our network if I knew beforehand."
"If there is an update or new feature on ISL Online, I don't know about it. I would be happy to receive a newsletter or notification of new features or updates."
"There could be a section in the menu describing the new features and changes."
"It would be helpful if they had iSupport for supporting Apple phones."
"They need to better advertise the features."
"One feature to add would be a mobile remote feature."
"The solution is a bit expensive. It could be cheaper."
"There could be stable connectivity for the product’s current technology."
"The price for the license could be improved, as well as the setup could be easier."
"Using the solution’s remote connection causes some lagging issues."
"The audio system could be improved because sometimes we are not aware that we need to unmute the team while taking a remote session."
"I prefer to use AnyDesk. I actually uninstalled TeamViewer."
"There have been some delays in the past due to unstable internet connection."
 

Pricing and Cost Advice

"Microsoft Intune is available for individual purchase at a low per-device cost."
"Microsoft Intune is expensive."
"Microsoft Intune is reasonably priced for large organizations that already have Microsoft Enterprise licenses, but it is less affordable for smaller businesses."
"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."
"We spend a lot of money on Intune licensing, and some of our users have to be double licensed just because of how our dev and corporate environments are segmented."
"On a scale of one to ten with one being the cheapest, the cost of Microsoft Intune is a five."
"Generally, we get favorable discounts, so it's not too bad. Obviously, we're looking at decreasing those wherever we can to bring value back to the public purse because it's all charity based. It's all publicly funded."
"Existing E5 license holders for M365, Intune, and Azure, receive a free license."
"We have a pay-per-use license available for 500 minutes within one year for 95 Euros. However, this option is not popular. Alternatively, we can purchase a one-year license for 339 Euros; if we need two licenses, the cost is double, and for three licenses, the cost is triple with a ten percent discount. For 99 Euros a year, we can open multiple sessions on the same computer with a multi-session subscription."
"The license is procured on a yearly basis and is expensive. The license is procured on a yearly basis and is expensive."
"It is a licensed product."
"We are now using the free version, but probably next year we are going to follow up with the paid version."
"We pay a yearly licensing fee."
"My company uses the free version of TeamViewer Remote Management."
"Its price is a little high as compared to other solutions."
"The solution relies on cloud-based infrastructure so the price is tailored to each individual model used"
"There are no charges to be paid for the solution since I use it for personal use."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
8%
Outsourcing Company
7%
Performing Arts
13%
Comms Service Provider
12%
Outsourcing Company
9%
Construction Company
6%
Outsourcing Company
14%
Financial Services Firm
12%
Healthcare Company
7%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business192
Midsize Enterprise62
Large Enterprise186
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
Large Enterprise1
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise5
Large Enterprise11
 

Questions from the Community

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What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
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Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
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What advice do you have for others considering TeamViewer Remote Management?
Regarding pricing, since the licenses are purchased by the organization, I am not aware of the pricing details. Howev...
What needs improvement with TeamViewer Remote Management?
One feedback I have is regarding the voice feature. Whenever we take a remote session, the voice gets enabled automat...
What is your primary use case for TeamViewer Remote Management?
I use TeamViewer Remote Management primarily for remote session purposes in my previous and current organization.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
TeamViewer IoT
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Mitsubishi Chemicals, Konica Minolta, Raifeissen bank, Terpel, Singtel, Teleroute, SOS Kinderdorf, Arsys, EMAAR, Dutco, Alterdata
Carey Paul Honda
Find out what your peers are saying about ISL Online vs. TeamViewer ONE and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.