Microsoft Intune and ISL Online both compete in the field of device management and remote support solutions. Intune appears to have the edge when deeply integrated within Microsoft environments, while ISL Online excels in cross-platform compatibility and ease of use for remote support.
Features: Microsoft Intune stands out with features such as conditional access, seamless Azure AD and Microsoft 365 integration, and robust security protocols for enterprises heavily invested in Microsoft technologies. Meanwhile, ISL Online offers cross-platform remote desktop capabilities that emphasize simplicity and efficiency, making it suitable for a variety of IT environments needing straightforward remote assistance.
Room for Improvement: Microsoft Intune could significantly improve support for macOS and Linux systems, strengthen reporting capabilities, and enhance real-time policy synchronization. Introducing more granular mobile device control and expanding third-party app management are also areas to consider. ISL Online could benefit from expanding integration options and enhancing feature visibility. Users have suggested better communication on new features and the potential for integrated headset communication.
Ease of Deployment and Customer Service: Microsoft's Intune benefits from a seamless integration within Microsoft-centric cloud environments, facilitating deployment where Microsoft products are already in use. However, some users report varied customer service experiences, with slower response times for basic support but faster resolutions with premium assistance. ISL Online offers a straightforward deployment process and is generally recognized for responsive customer service, providing quick resolutions and high accessibility. Its flexibility between cloud and on-premise offerings adds to its adaptable deployment options.
Pricing and ROI: Intune often comes bundled with Microsoft 365, offering cost advantages for users in Microsoft environments. Its cost-effectiveness is enhanced by reducing manual IT tasks and streamlining policy management. ISL Online offers transparent and scalable pricing models, valued for their simplicity, particularly in scenarios requiring basic remote support without substantial infrastructure investment. Both products provide cost-effective solutions tailored to different user needs.
| Product | Market Share (%) |
|---|---|
| Microsoft Intune | 9.6% |
| ISL Online | 1.0% |
| Other | 89.4% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 1 |
| Large Enterprise | 1 |
| Company Size | Count |
|---|---|
| Small Business | 116 |
| Midsize Enterprise | 46 |
| Large Enterprise | 152 |
ISL Online empowers organizations by providing versatile remote support solutions. It connects IT professionals with clients seamlessly, allowing efficient management of servers and business applications across different platforms.
ISL Online stands out in the industry by facilitating remote customer support with reliability and security. It enables IT companies to troubleshoot and assist clients by establishing stable connections effortlessly. The software ensures easy file transfers and categorization of devices, supporting multiple platforms for high uptime. With simple setup, users can manage devices remotely without interference. Enhancements include session recording, drawing tools, and an easily accessible code for remote connections. These features support organizations in maintaining efficiency and high service levels.
What are the key features of ISL Online?ISL Online is extensively implemented in sectors like national broadcasting companies and public administration offices, aiding in secure remote support and unattended server control. Its flexibility allows these industries to manage devices efficiently, ensuring quick and effective technical assistance.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
