Executive SummaryUpdated on Dec 3, 2024
IRONSCALES and Microsoft Exchange Online Protection compete in the email security category. IRONSCALES seems to have the upper hand with its AI-driven threat detection and response capabilities, particularly against zero-day phishing attempts, while Microsoft Exchange Online Protection is valued for its robust infrastructure security and integration with Office 365.
Features: IRONSCALES provides AI-driven threat detection and response capabilities, facilitates immediate threat sharing from a global community, and integrates seamlessly with platforms like Microsoft 365. Its solution is particularly effective against phishing threats. Microsoft Exchange Online Protection, on the other hand, delivers comprehensive anti-phishing, anti-malware, and spam protection, integrating well with Office 365 and providing strong infrastructure security. Users appreciate its accidental release protection capabilities and effective threat management policies.
Room for Improvement: IRONSCALES users look for better integration with Google Suite, more intuitive reporting, and enhanced customization for phishing training. Additionally, there is a need for improved language support and algorithm accuracy to reduce false positives. Microsoft Exchange Online Protection faces criticism for high costs and complex configuration, with users seeking improved handling of gray emails, a more intuitive user interface, and enhanced compliance features.
Ease of Deployment and Customer Service: Both solutions are primarily deployed on public clouds, but IRONSCALES offers strong customer service with high satisfaction regarding technical support. Microsoft Exchange Online Protection closely compares, though some users express concerns about the efficiency of tech support. Deployment for both solutions is generally straightforward, though users suggest interface improvements, especially for Microsoft.
Pricing and ROI: IRONSCALES is considered a valuable investment despite higher pricing, offering significant ROI through reduced manual tasks and enhanced security. Microsoft Exchange Online Protection is priced similarly to premium offerings, with users noting the value linked to Microsoft's reputation and features. Both solutions have subscription-based pricing but face requests for more flexible and competitive options, with ROI often seen in breach prevention and long-term protection.
