Instana Dynamic APM vs OpenText Diagnostics comparison

Instana and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Instana is ranked #20 with an average rating of 7.8, while OpenText is ranked #63. Instana holds a 1.0% mindshare in APM, compared to OpenText’s 0.2% mindshare. Additionally, 84% of Instana users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.

Instana Dynamic APM

Read 14 Instana Dynamic APM reviews

2,223 Views
2,201 Comparison Views

84% willing to recommend

OpenText Diagnostics

Read 4 OpenText Diagnostics reviews

459 Views
450 Comparison Views

75% willing to recommend

Instana Dynamic APM

OpenText Diagnostics

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Executive SummaryUpdated on Jul 24, 2024

OpenText Diagnostics and Instana Dynamic APM are leading application performance management tools. Instana Dynamic APM generally holds the upper hand in ease of deployment and advanced features, while OpenText Diagnostics excels in detailed diagnostics and personalized support.

What features are offered by OpenText Diagnostics in comparison to Instana Dynamic APM?

OpenText Diagnostics is known for comprehensive diagnostic capabilities, granular trace analysis, and personalized support. Instana Dynamic APM offers automated root cause analysis, real-time dependency mapping, and an intuitive user experience with advanced automation tools.

What areas of improvement can be found in OpenText Diagnostics in comparison to Instana Dynamic APM?

OpenText Diagnostics needs enhancements in user training materials, interface responsiveness, and demonstrating ROI. Instana Dynamic APM requires better integration capabilities, more flexible alerting options, and improved personalized customer support.

How is the ease of deployment and customer service of OpenText Diagnostics in comparison to Instana Dynamic APM?

OpenText Diagnostics users report an extensive setup process but commended responsive customer service. Instana Dynamic APM is noted for straightforward deployment and quick adaptation but could benefit from more personalized customer support.

What setup costs and ROI can be seen with OpenText Diagnostics in comparison to Instana Dynamic APM?

OpenText Diagnostics users find setup costs reasonable but want better ROI demonstration. Instana Dynamic APM is seen as costlier, with a justifiable advanced feature set offering better perceived value over time.

To learn more, read our detailed Instana Dynamic APM vs. OpenText Diagnostics Report (Updated: July 2025).

Buyer's Guide

Instana Dynamic APM vs. OpenText Diagnostics

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Instana Dynamic APM

Ranking in Application Performance Monitoring (APM) and Observability

20th

Average Rating

7.6

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

No ranking in other categories

OpenText Diagnostics

Ranking in Application Performance Monitoring (APM) and Observability

63rd

Average Rating

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Instana Dynamic APM is 1.0%, down from 1.5% compared to the previous year. The mindshare of OpenText Diagnostics is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Muhammad Jawwad Hassan

IT Consultant at Arcana Info

A really good GUI that is easy for non-technical users to understand

Our company uses the solution for one of our bank clients. We use App Connect middleware to monitor services and applications such as Docker, Kubernetes, MongoDB, and MS SQL Server. We also monitor the bottleneck for all servers. We currently have 20 users at one of our branches. We plan to expand…

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Ravi Suvvari

Performance and Fault-tolerance Architect with 1,001-5,000 employees

Very good for transaction level monitoring, but expensive and HP needs better support and training

HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"With Instana, the interface and the UI are very simple to use."

"It is a stable solution."

"Its GUI is really good and it easy to understand for non-technical users."

"The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis."

"The overall capabilities are the most valuable."

"It is user-friendly, but we encounter issues processing input and understanding the graphics, such as seeing a flatline without knowing the cause. When these problems occur, I have to contact my support team to address and fix them. Also, monitoring processing is good."

"We can easily perform root cause analysis using the tool."

"With auto-discovery, we didn't need to consider much. We just installed the agent on the host and it was able to detect everything from the host level up to the service level, for whatever stack was installed, and that includes containers and dockers."

More Instana Dynamic APM pros

"For banking and telecom solutions, it's been quite useful."

"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."

"The diagnostics and configuration are the solution's most valuable aspects."

Cons

"They could improve the product’s dashboards and provide more dashboard options."

"I think that Instana should improve the university and the certification process, so the users can find experts in Instana with their certification module process."

"We should be able to go back to scenarios during or before the issue. There should be something like a history playback. Such a feature or functionality would be good."

"Many managers, as well as our customers, used to ask for reports, such as "top X number of queries that are slow," or "top pages that have the highest number of issues." This is something that can be improved by Instana. Currently, they don't have that kind of reporting available out-of-the-box."

"The App Connect middleware does not integrate with or show corresponding sub nodes."

"Sometimes, the issue arises from user changes, such as adjusting firewall settings without proper consideration, leading to compatibility issues within the network monitoring."

"The integration could be improved with more plugins or open API."

"While it is already quite good, there is room for improvement in terms of providing better functionality"

More Instana Dynamic APM cons

"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."

"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."

"The interface could be more user friendly."

Pricing and Cost Advice

"The solution is less expensive than one of its competitors."

"The pricing is $1,200 per year which is a bit high compared to other vendors."

"It's reasonably priced and manageable, especially for individuals who grasp the significance of application monitoring."

"Its pricing isn't a big pain point. Its pricing seems to be better than some of the other competing products in the market, but they also have some of the features and functionalities that are better than Instana."

"Pricing is quite competitive. Dynatrace, AppDynamics, and New Relic were all several times more expensive than Instana, both the on-prem and the SaaS versions. Price-wise they are a lot more competitive than anyone else out there."

"The solution's pricing is comparable to other products."

"Instana Dynamic APM is more affordable for small and medium-sized companies compared to other vendors."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

30%

Computer Software Company

11%

Manufacturing Company

10%

Government

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Instana Dynamic APM?

The platform’s most valuable feature is the ability to monitor the performance of containers for request and response analysis.

See all answers

What is your experience regarding pricing and costs for Instana Dynamic APM?

I rate the pricing a seven out of ten. There are no additional costs associated with the product.

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What needs improvement with Instana Dynamic APM?

Sometimes, the issue arises from user changes, such as adjusting firewall settings without proper consideration, leading to compatibility issues within the network monitoring.

See all answers

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Comparisons

Dynatrace vs Instana Dynamic APM

Compared 51% of the time

Splunk AppDynamics vs Instana Dynamic APM

Compared 17% of the time

Datadog vs Instana Dynamic APM

Compared 10% of the time

IBM Application Performance Management vs Instana Dynamic APM

Compared 8% of the time

Broadcom DX Application Performance Management vs Instana Dynamic APM

Compared 5% of the time

More Instana Dynamic APM Competitors

Dynatrace vs OpenText Diagnostics

Compared 43% of the time

Splunk AppDynamics vs OpenText Diagnostics

Compared 32% of the time

Broadcom DX Application Performance Management vs OpenText Diagnostics

Compared 25% of the time

More OpenText Diagnostics Competitors

Product Reports

Buyer's Guide

Instana Dynamic APM

July 2025

Download Instana Dynamic APM product report

Buyer's Guide

Application Performance Monitoring (APM) and Observability

July 2025

Download OpenText Diagnostics product report

Also Known As

No data available

Micro Focus Diagnostics, MF Diagnostics

Overview

Instana’s Enterprise Observability Platform, powered by automated Application Performance Monitoring, discovers and maps all services, infrastructure, and their inter-dependencies automatically. Instana ingests all observability metrics, traces each request, profiles every process, and updates application dependency maps in real-time to deliver the context and actionable feedback needed by Dev+Ops to optimize application performance, enable innovation, and mitigate risk to help them add value and efficiency to the pipeline. Learn more at https://instana.com.

Instana

Diagnostics software monitors application transaction health in traditional, virtualized and cloud environments allowing quick isolation and resolution of issues. It gives you a common tool to easily collaborate across the entire application lifecycle and release higher-quality applications. Diagnostics software provides deep drill down into transactions from the end user through the back end. And it uniquely serves as a single tool set for pre-production and production to diagnose application performance bottlenecks quickly and improve quality.

OpenText

Sample Customers

Daxko Lifts Fitness Studios Through COVID Regulations with Quick Engineering PivotsAltissia Meets SLAs to Support Student DeadlinesImmocloud Unlocks Observability to Modernize Real EstateEnento Group Boosts Service Reliability with Real-Time Visibility into Application Performance Instana’s Observability for Amazon EKS Helps Yara Deliver Digital Farming Solutions

BSkyB, Alior Bank

Buyer's Guide

Instana Dynamic APM vs. OpenText Diagnostics

July 2025

Free Report: Instana Dynamic APM vs. OpenText Diagnostics

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