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Insights Hub vs PeerSpot comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Insights Hub
Ranking in AWS Marketplace
8th
Average Rating
8.2
Number of Reviews
4
Ranking in other categories
No ranking in other categories
PeerSpot
Ranking in AWS Marketplace
3rd
Average Rating
9.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Featured Reviews

PT
OT Expert at a manufacturing company with 10,001+ employees
Energy dashboards have given us clear cost insights and guide data driven production decisions
I hope Insights Hub can support a UMS idea and solution in the future. If we have a UMS hub or data center, Insights Hub could integrate with our database, allowing us to share one data center regardless of whether it is our MES system, SCADA system, or Insights Hub, which would be more efficient for a global company. Insights Hub could connect to our UMS data center, which would eliminate the need to rebuild a connection between the shop floor and Insights Hub. Additionally, Insights Hub could support MES functions, allowing us to integrate with the production line and transfer the ERP order from the ERP to our shop floor, thus helping the ERP be more efficient. This would include performing a buy-off from the shop floor to the ERP and adjusting the production plan for the ERP production order for greater efficiency in our production planning. I hope we can achieve MES functions in an IoT solution such as Insights Hub. One point I am not so satisfied with regarding Insights Hub is the gateway, which I believe runs on a Linux or Unix OS but does not display well for our end-users. This requires us to ask for help and support from our IT department as we cannot perform what we can do with a Windows device, such as RDP to the gateway and monitor any issues inside. Sometimes we do not know the issue exactly and have to check the log, which is very complex for the end-user.
Gabriel Carrejo - PeerSpot reviewer
Senior Director, Customer Advocacy at Automation Anywhere
Intent data has sharpened our campaigns and reviews have built trusted customer advocacy
There are probably a few things that would be helpful. Currently, the dashboards are useful and good, but there is room for improvement, especially with the ability to process data using AI. That integration is happening and I cannot wait to see what we are able to do next to really take our program to the next level. It is probably an opportunity to make it easier to convert the data into marketing assets, whether that is the peer papers or the quote cards or the leader badges. Those all exist now, but there is probably a way to make it more dynamic and easier to obtain and tie that to the data, the intent data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Insights Hub is a good IoT solution and cloud solution, with easy to normal implementation difficulty for a company, and it can provide some help for our company to do modifications or adjustments."
"Given that great variety and diversity of machines, the main characteristic of Insights Hub is that it allows me to talk to that diversity of machines, and therefore I can extract data from them and monitor my plant without needing to use additional developments or additional configurations."
"Insights Hub has provided significant positive impact to my organization, including 30 to 50 percent faster incident resolution, fewer SEV one outages, reduced alert fatigue by 20 to 30 percent, better SLA compliance, and increased customer satisfaction."
"Insights Hub is an overall major good framework for everybody to monitor the shop floor."
"PeerSpot really takes that load off of our customers and partners and gives them the opportunity to share their insights in a much easier way, which is really great."
"We have absolutely seen a return on investment, recalling a former employer where PeerSpot intent leads were the highest performing leads we had in our arsenal."
"The most powerful thing that PeerSpot does, in comparison with other peer platforms, is their mindfulness of the content they capture, ensuring it is of the best value."
"PeerSpot has helped us to build reviews from our customers and then use those reviews on pieces of content and social media."
"I say to those looking to create awareness for their products and services, PeerSpot is a must-have in their arsenal."
"PeerSpot has positively impacted my organization, and I believe it has influenced our product strategy, our product development efforts and resources."
"PeerSpot has positively impacted my organization because we use them a lot."
"PeerSpot has materially improved our ability to scale trusted customer validation."
 

Cons

"The learning curve is steep as it requires skill to fully utilize and is not very beginner-friendly, and querying can be complex."
"As of now, Insights Hub is an under-developed platform, so there is no organization-level impact."
"Insights Hub has a connection with Grafana, but I would like it to be improved."
"One point I am not so satisfied with regarding Insights Hub is the gateway, which I believe runs on a Linux or Unix OS but does not display well for our end-users."
"Despite having generated a lot of reviews, it has been hard to change our ranking or positioning."
"Currently, the dashboards are useful and good, but there is room for improvement, especially with the ability to process data using AI."
"I would focus a bit on the vendor dashboard to make it more intuitive."
"PeerSpot can be improved with better AI."
"Because we're still fairly new to PeerSpot or I am new to owning the PeerSpot program, we have not seen quantifiable ROI yet, but that is definitely something that we're looking into for the future."
"I wish we would dive a little deeper into the lead generation portion and how we can collaborate with our sales teams to improve that experience and reach out to those individuals a little sooner."
"I would like to see multiple options to create links to track campaign success across multiple marketing opportunities."
"PeerSpot can be improved in that the leads or the intent leads that we have received do not really fit our customer ICP very well, so we have not gotten a lot of value from those."
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Top Industries

By visitors reading reviews
Insurance Company
67%
Construction Company
12%
Comms Service Provider
4%
Manufacturing Company
2%
Wholesaler/Distributor
31%
Outsourcing Company
15%
Retailer
8%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise4
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise8
 

Questions from the Community

What needs improvement with Insights Hub?
Insights Hub has a connection with Grafana, but I would like it to be improved.
What is your primary use case for Insights Hub?
Insights Hub is used for monitoring equipment in the plant, mainly for OEE calculation. Within Insights Hub, Mendix has an application called OEE Hub, which allows me to connect the machines to the...
What is your experience regarding pricing and costs for PeerSpot?
The account team worked with me to create a package that would work within my budget but also deliver above and beyond in terms of the impact of the contracts.
What needs improvement with PeerSpot?
PeerSpot can be improved in that the leads or the intent leads that we have received do not really fit our customer ICP very well, so we have not gotten a lot of value from those.
What is your primary use case for PeerSpot?
My main use case for PeerSpot is to generate insights about our customers and the market we serve to create awareness of our company and our products and how they help the individuals who use our s...
 

Overview

Find out what your peers are saying about Insights Hub vs. PeerSpot and other solutions. Updated: June 2026.
909,725 professionals have used our research since 2012.