Infrascale Backup & Disaster Recovery and Synology DSM compete in backup and disaster recovery solutions. While Infrascale's pricing and support are well-received, Synology DSM stands out for its features and overall value.
Features: Infrascale Backup & Disaster Recovery offers robust disaster recovery features with strong data encryption and automated failover. Users find its comprehensive data protection capabilities valuable. Synology DSM provides extensive storage solutions, seamless integration with third-party applications, and advanced file-sharing options. Users appreciate its versatile and feature-rich platform. While both products excel in their feature sets, Synology DSM's versatility and application integration give it an edge.
Room for Improvement: Users suggest that Infrascale Backup & Disaster Recovery could improve its reporting and notification capabilities. Some also mention the need for a more intuitive management process. For Synology DSM, users point out that the system could benefit from more frequent updates and enhanced mobile app functionalities. Synology DSM's need for updates and mobile optimization were more commonly highlighted.
Ease of Deployment and Customer Service: Users report that Infrascale Backup & Disaster Recovery has a straightforward deployment process but note occasional complexities in configuration. Customer service is generally praised for being responsive and helpful. Synology DSM is commended for its user-friendly setup and deployment, coupled with detailed documentation. However, customer support experiences are mixed, with some users noting delays. Synology DSM's ease of deployment is frequently praised, although Infrascale's customer service is more consistently well-rated.
Pricing and ROI: Infrascale Backup & Disaster Recovery is noted for its competitive pricing and strong ROI, with users feeling they receive substantial value for the cost. Synology DSM’s pricing is seen as higher, but users find the investment worthwhile due to its extensive features and reliability. While Infrascale is favored for its cost-effectiveness, Synology DSM is viewed as a better long-term investment in feature richness and capabilities.
Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers. SaaS BACKUP Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment. ENDPOINT BACKUP Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats. SERVER BACKUP AND DISASTER RECOVERY Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard. |
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