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Infrascale Backup & Disaster Recovery vs pCloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Infrascale Backup & Disaste...
Ranking in Cloud Backup
22nd
Average Rating
9.2
Reviews Sentiment
6.9
Number of Reviews
19
Ranking in other categories
Backup and Recovery (24th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (16th), SaaS Backup (11th)
pCloud
Ranking in Cloud Backup
48th
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
6
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Cloud Backup category, the mindshare of Infrascale Backup & Disaster Recovery is 1.3%, up from 0.4% compared to the previous year. The mindshare of pCloud is 0.8%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Backup Mindshare Distribution
ProductMindshare (%)
Infrascale Backup & Disaster Recovery1.3%
pCloud0.8%
Other97.9%
Cloud Backup
 

Featured Reviews

Vivek_Jaiswal - PeerSpot reviewer
Cyber Security Senior Specialist at a tech vendor with 10,001+ employees
Cloud backups have strengthened ransomware recovery and now protect critical business data
I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.
it_user1027515 - PeerSpot reviewer
Photographer at MS Solutions Ltd.
Enables me to access my files from all kind of devices and operating systems
I trust pCloud to store my business and personal files like photos, videos, university books, etc. pCloud is always there when I need it I can access my files from all kind of devices and operating systems. I do not need any more external flash drives. I can even edit my files directly in the…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."
"The best part is the possibility to spill over the lock-ups to the cloud and the spin-up part."
"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features. If our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."
"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."
"For this particular client, the solution’s Critical Server Insurance feature that protects physical and virtual servers including Windows, Linux, VMware, and Hyper-V, was a very big factor as well. They have a bunch of physical servers, as well as virtual. The mix is predominantly virtual. They also have some NAS boxes that we back up using Infrascale."
"The interface of Infrascale Backup & Disaster Recovery is very easy to use, and there are no problems. It's set it and forget it. You can make adjustments very easily as well."
"Overall, this product is really solid and they're a very good company to work with."
"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."
"After a lot of tests, I found pCloud to be the most secure and affordable solution for independent businesses like myself."
"The sync process has been quick, and the software correctly maintains the same file structure as in File Explorer."
"I can access my files from all kind of devices and operating systems. I do not need any more external flash drives. I can even edit my files directly in the cloud using pCloud Drive."
"The pCloud sync server client has worked well in the trial version."
"I trust pCloud to store my business and personal files like photos, videos, university books, etc. pCloud is always there when I need it."
"I like the interface and that they add new features all the time, but I use it mainly for the sync option which keeps my files up to date."
"Excellent service."
"pCloud is one of my favourite cloud storage services that help me to store and share important images, videos, and files."
 

Cons

"The problem is that sometimes you can use a lot of the bandwidth to upload files."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."
"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."
"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."
"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other."
"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away."
"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."
"My recommendation is that support could be better, even though sometimes things can be technically complicated."
"I would really like to be able to search entire documents."
"I'd like to be able to edit my files via the mobile device without downloading the file on my local space."
"I would like to be able to edit the files at the same time with the others, but I understand that this is not possible with the cloud solutions in general."
"My recommendation is that support could be better, even though sometimes things can be technically complicated."
"Integration with third-party software mostly. Also, online file editing option for documents."
"Sometimes the desktop sync can take some moment before starting the sync process. Also, pCloud should improve their customer care service."
 

Pricing and Cost Advice

"I appreciate their pricing. We went for this solution for its pricing."
"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."
"The licensing structure was changed some time ago and it's a lot more efficient and the price points are a lot better. They're improving and heading in the right direction."
"The licensing is based on how much data you have plus what appliances you need."
"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."
"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."
"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."
"The pricing is fair, and they are interested in working with MSPs as part of their market."
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Top Industries

By visitors reading reviews
Healthcare Company
14%
Construction Company
14%
Financial Services Firm
10%
Outsourcing Company
8%
Comms Service Provider
20%
Construction Company
14%
Computer Software Company
11%
Hospitality Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Large Enterprise4
By reviewers
Company SizeCount
Small Business7
Large Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?
The pricing of Infrascale Backup & Disaster Recovery is premium; if it went down, I would definitely be happy, but I don't want to see it go up. Their margin from what they're wholesale and the...
What needs improvement with Infrascale Platform?
What I would like to see improved or enhanced in Infrascale Backup & Disaster Recovery includes additional features for scalability.
What is your primary use case for Infrascale Platform?
I can describe a few use cases for Infrascale Backup & Disaster Recovery, which we primarily use for data protection and recovery.
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Also Known As

Infrascale Platform
No data available
 

Overview

 

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies
Nike, Twitter, Coca-Cola, Uber, Adidas, Adobe, LinkedIn, BWW, Shell
Find out what your peers are saying about Infrascale Backup & Disaster Recovery vs. pCloud and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.