Infrascale Backup &amp; Disaster Recovery vs Microsoft DPM comparison

Infrascale Backup & Disaster Recovery vs. Microsoft DPM

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infrascale Backup & Disaste...

Ranking in Backup and Recovery

63rd

Average Rating

9.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Cloud Backup (48th), Disaster Recovery as a Service (8th), Disaster Recovery (DR) Software (29th), SaaS Backup (42nd)

Microsoft DPM

Ranking in Backup and Recovery

26th

Average Rating

7.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of Infrascale Backup & Disaster Recovery is 0.3%, up from 0.2% compared to the previous year. The mindshare of Microsoft DPM is 1.1%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery

Featured Reviews

Harry Vining

Owner at Vtek Systems

The overall ease of use and ease of management using the dashboard is excellent

I can't really think of anything that really needs to be improved from my perspective, because I only use the backup. Maybe someone who is using something else might have a different opinion on that. But for the online backup and recovery tool, I'm not going to say there's anything that needs improvement. They can always improve stuff. But from the top of my head, I can't think of anything. It does what it needs to do. That's it. It doesn't need to do anything more than what it does and nothing less than what it's doing. The Infrascale dashboard when it comes to centralized deployment and configuration is excellent. I have no problems with the solution. They could always make it better. They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement, but there's nothing on the top of my head that's saying, "Hey, this is what needs to be fixed." But, the programmers are probably working on their own things. So, there's always room for improvement.

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RifkanHasan

Group Assistant, General Manager of IT at CIC

Backup and recovery that is stable but support is no longer in existence

The DPM is pretty good, but when it comes to external devices, you can't back up to the external device. It's a huge drawback because once everything goes down, it goes down fully. We can't take a snapshot and take it outside, which is a problem. Also, when it comes to recovery, the recovery process doesn't work properly. It doesn't recover. One of our drives failed and when we wanted to recover it from the other drive, it never worked. So, we couldn't recover the data. Recovery of data if the server goes down, is not very good. The DPM is good apart from the support services. We were told that the support was no longer in existence, which is why we are looking for another provider. In the next release, I would like to see backup to external devices, so it can always restore the backup and we can take it externally and store it somewhere that it is off-site and archived. Currently, it does not allow us to do that because it is required to be in one location.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The Infrascale Dashboard is very easy to understand, has a good overview, and gives me access to all my appliances without having to have a local VPN connection to the individual clients. It makes it very easy to find my way around."

"The ease of use is valuable. It is user-friendly. Performing backup and recovery can be done very intuitively with the solution and the interface that is part of the solution."

"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."

"The overall ease of use and management of the solution using the Infrascale Dashboard is very good. We haven't had any issues. It is easy to learn. Most of our techs who deal with backups are usually up and running with the dashboard within a day or so. They don't have a lot of buried features where you have to dig through things to get to the resolution. It is pretty self-explanatory."

"The initial setup was straightforward and we received support from the manufacturer."

"Get Infrascale and talk to their team. They will support you, and they will make you the happiest customer out there."

"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."

"The most valuable feature of this solution is that it is simple to use."

More Infrascale Backup & Disaster Recovery pros

"I like the core backup feature. I also like the file server backup feature. I find Microsoft DPM interesting because it has fantastic integration with Microsoft products. For example, in Exchange and SharePoint, DPM is excellent when it comes to backing up data. It also does a decent job with open-source products."

"The most valuable feature is the recovery."

"One of the most effective features of Microsoft DPM is its integration with the entire Microsoft ecosystem."

"The most important feature is that it's easy to use."

"It has an application backup, a file backup, a system backup and a hypervisor."

"The most valuable feature is the total integration of the System Center solution."

"The most valuable feature is that DPM has an index so individual files can be searched."

"The user interface is very good. The reporting and monitoring features are also good."

More Microsoft DPM pros

Cons

"I would like to see more features for the section on the viruses and maybe another in reference to two-factor authentication."

"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

"The only point of improvement I can think of for Infrascale Backup & Disaster Recovery is that the restore process could sometimes be easier to do and faster. A file-only restore or directory-only restore can sometimes take quite some time; however, a server restore goes fast."

"They set me up as a vendor, not as a client. So sometimes I end up in the wrong portal and I'm doing vendor things instead of client things, and I didn't realize that right away. Once I figured it out I just changed my favorites on my desktop to go to the client-side."

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

"The pricing model that they recently changed to is a little bit complicated, and the biggest area for improvement is a better way of figuring out how to price it."

"The only thing I would suggest, and I have talked to my manager about it already, is that they should have a direct backup-to-cloud solution. It should be something that does not require me to do an image backup, and then individual file and folder backups, to be able to restore individual files."

"They can always make the GUI a little bit nicer, the interface level a bit better. There's always room for improvement."

More Infrascale Backup & Disaster Recovery cons

"We can't take a snapshot and take it outside, which is a problem."

"Management reporting could be improved."

"The problem lies with the 2019 version, it's the file system they’re using."

"It needs portability for other vendors. It is good for backing up Microsoft servers, but it doesn't support third-party solutions such as Oracle Database. It depends on Microsoft Volume Shadow Copy, especially for Hyper-V, which has a lot of problems. They should enhance the Volume Shadow Copy functionality. Its reporting should also be better. Reporting is too weak in DPM."

"The data tagging feature needs improvement. The solution could be a bit more intuitive in certain aspects."

"Microsoft DPM could improve if it was available in a public or private cloud."

"Additional Hyper-V knowledge would be great."

"There is a very poor online user community in terms of people blogging about their experiences with DPM."

More Microsoft DPM cons

Pricing and Cost Advice

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"Our licensing fees are billed every four months."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"I appreciate their pricing. We went for this solution for its pricing."

"It is super competitive. It is worth taking a look at it from a licensing and pricing perspective."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

More Infrascale Backup & Disaster Recovery pricing and cost advice

"Microsoft DPM is a free solution. However, we pay approximately $3,000 annually for support."

"Microsoft DPM can be considered as an expensive solution for smaller or medium enterprises, but we have been satisfied with the price structure as it is fixed and it offers a variety of useful features"

"I think Microsoft DPM pricing is reasonable. The additional costs are related to storage and technical support."

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Top Industries

By visitors reading reviews

Financial Services Firm

19%

Computer Software Company

17%

Real Estate/Law Firm

10%

Healthcare Company

Computer Software Company

15%

Government

10%

Manufacturing Company

Educational Organization

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?

I appreciate their pricing. We went for this solution for its pricing. If a colleague at another organization is considering Infrascale Backup & Disaster Recovery but is concerned about the pri...

What needs improvement with Infrascale Platform?

I'm a little bit disappointed that over the last year and a half, there hasn't been too much contact from them regarding what's going to be new or coming out. I have another call scheduled with one...

What is your primary use case for Infrascale Platform?

We're using Infrascale Backup & Disaster Recovery for disaster recovery and onsite backup from various server environments such as VMware and Microsoft Azure.

What do you like most about Microsoft DPM?

This solution helps us to manage all of the operations across servers and different workstations.

What is your experience regarding pricing and costs for Microsoft DPM?

Microsoft licensing is complex, especially for enterprise or data center solutions. However, it's not more complicated compared to other competitors and the market is well balanced.

What needs improvement with Microsoft DPM?

I am not sure if I am competent enough to address areas for improvement in Microsoft DPM.

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Product Reports

Infrascale Backup & Disaster Recovery

Download Infrascale Backup & Disaster Recovery product report

Infrascale Backup & Disaster Recovery report

Microsoft DPM

Download Microsoft DPM product report

Also Known As

Infrascale Platform

DPM, Data Protection Manager, MS DPM

Overview

Infrascale overcomes the complexity of creating backup and disaster recovery solutions without sacrificing performance and reliability. We provide fast, secure recovery that enables customers to feel confident that their data is fully protected from any type of disaster, whether it be operational, environmental, or malicious. Infrascale provides data protection for SaaS applications, endpoints, and servers.

SaaS BACKUP

Protect Microsoft 365, Google Workspace, Box, Dropbox, and Salesforce data from accidental deletion and malicious attacks. Infrascale Cloud Application Backup (ICAB) provides customers with essential data protection that isn’t included in their SaaS provider’s limited retention policies. It also protects the broadest set of SaaS applications and delivers ease of use and ease of deployment.

ENDPOINT BACKUP

Direct-to-cloud backup and recovery solution for endpoints. Infrascale Cloud Backup (ICB) provides unlimited retention and version history, MSI installer and single pane of glass management, and ransomware anomaly detection. This delivers ease of use, ease of management, and protection from cybersecurity threats.

SERVER BACKUP AND DISASTER RECOVERY

Boot ready in minutes to run your systems when they go down due to any reason including server crashes, ransomware attacks, or natural disasters. Infrascale Backup & Disaster Recovery (IBDR) provides boot-ready time for failover that averages 2 minutes as well as unlimited disaster recovery and failover testing. In order to eliminate downtime and data loss, IBDR also provides a centrally managed Infrascale Management Dashboard.

Infrascale

Microsoft Data Protection Manager (DPM) is an enterprise backup system that can be used to back up data from a source location to a target secondary location. Microsoft DPM allows you to back up application data from Microsoft servers and workloads, and file data from servers and client computers. You can create full backups, incremental backups, differential backups, and bare-metal backups to completely restore a system. Microsoft DPM can store backup data to disks for short-term storage, to Azure Cloud for both for short-term and long-term storage off-premises, and to tapes for long-term storage, which can then be stored offsite. Backed up files are indexed, which allows you to easily search your recovered data.

Microsoft DPM contributes to your business continuity and disaster recovery strategy by facilitating the backup and recovery of enterprise data, ensuring resources are available and recoverable during planned and unplanned outages. When outages occur and source data is unavailable, you can use DPM to easily restore data to the original source or to an alternate location.

Key Features of Microsoft DPM:

Application-aware backup: Application-aware backup of Microsoft workloads, including SQL Server, Microsoft Exchange, and SharePoint.
File backup: Back up files and folders on computers running Windows Server and Windows operating systems.
System backup: Back up the entire system state or run complete backups of physical computers running Windows Server or Windows client operating systems.
Hyper-V backup: Back up Hyper-V virtual machines running either Windows or Linux. You can choose to back up an entire virtual machine or specific applications on the virtual machine.

Reviews from Real Users

Microsoft DPM stands out among its competitors for a number of reasons. Two major ones are its robust and flexible backup capabilities and its being easy to manage with one central dashboard.

William M., the head of ICT infrastructure & security at a tech services company, notes, "The automated procedure is quite good for us, as it is able to capture all of the information that we require. The compatibility is very good. We have an IBM AS/400 machine in our office that we're using, and we're able to back it up fine. This is the same for other systems, as well. I think that overall, it is really adaptable, compatible, and scalable."

Mohammed I., a managing director at Adalites, notes, "I would definitely recommend data protection DPM. It has an application backup, a file backup, a system backup and a hypervisor. It works flawlessly, never a problem."

Rodney C. a system analyst at a financial services firm, writes, "The most valuable feature is that DPM has an index so individual files can be searched. This is our primary tool for recovering deleted files or folders. Once we implement a System Center Operations Manager, all of our DPM servers can then be seen on one dashboard."

Microsoft

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

Medical Park, Centropol Energy, a.s., NCFE, D & H Distributing, Metalor, Colosseum, a.s., Sanitas S.A., Icebreaker

Infrascale Backup & Disaster Recovery vs. Microsoft DPM