Infrascale Backup & Disaster Recovery vs Iron Mountain Connect comparison

Infrascale and Iron Mountain are both solutions in the Backup and Recovery category. Infrascale is ranked #17 with an average rating of 8.8, while Iron Mountain is ranked #60. Infrascale holds a 0.9% mindshare in BRS, compared to Iron Mountain’s 0.8% mindshare. Additionally, 92% of Infrascale users are willing to recommend the solution, compared to 100% of Iron Mountain users who would recommend it.

Infrascale Backup & Disaste...

Read 21 Infrascale Backup & Disaster Recovery reviews

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2,830 Comparison Views

92% willing to recommend

Iron Mountain Connect

Read 2 Iron Mountain Connect reviews

1,806 Views
1,770 Comparison Views

100% willing to recommend

Infrascale Backup & Disaste...

Iron Mountain Connect

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Executive SummaryUpdated on Sep 11, 2024

Iron Mountain Connect and Infrascale Backup & Disaster Recovery are both prominent solutions in the data protection industry. User reviews suggest Iron Mountain Connect excels in customer support and pricing, while Infrascale stands out for its advanced features, making it a preferred choice despite higher costs.

Features: Iron Mountain Connect is praised for its reliable data archiving, straightforward management tools, and affordability. Infrascale Backup & Disaster Recovery offers comprehensive disaster recovery capabilities, flexible data recovery options, and robust protection features.

Room for Improvement: Users of Iron Mountain Connect indicate a need for a more intuitive interface, quicker setup times, and enhanced customization options. Infrascale reviews highlight occasional performance instability, the desire for a more cost-effective pricing structure, and improved user training materials.

Ease of Deployment and Customer Service: Iron Mountain Connect is noted for a smooth deployment process and excellent customer support. Infrascale Backup & Disaster Recovery has a sophisticated deployment model with mixed reviews on complexity but strong praise for responsive customer service.

Pricing and ROI: Iron Mountain Connect is highlighted for its affordable setup costs and positive return on investment. Infrascale Backup & Disaster Recovery, though more expensive, is justified by its extensive features and perceived overall value.

To learn more, read our detailed Infrascale Backup & Disaster Recovery vs. Iron Mountain Connect Report (Updated: June 2026).

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. Iron Mountain Connect

June 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Infrascale Backup & Disaste...

Ranking in Backup and Recovery

17th

Average Rating

9.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Cloud Backup (12th), Disaster Recovery as a Service (5th), Disaster Recovery (DR) Software (13th), SaaS Backup (6th)

Iron Mountain Connect

Ranking in Backup and Recovery

60th

Average Rating

8.6

Reviews Sentiment

8.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2026, in the Backup and Recovery category, the mindshare of Infrascale Backup & Disaster Recovery is 0.9%, up from 0.3% compared to the previous year. The mindshare of Iron Mountain Connect is 0.8%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Infrascale Backup & Disaster Recovery	0.9%
Iron Mountain Connect	0.8%
Other	98.3%

Backup and Recovery

Featured Reviews

Vivek_Jaiswal

Security Engineer at LTI Mindtree

Cloud backups have strengthened ransomware recovery and now protect critical business data

I see several areas where Infrascale Backup & Disaster Recovery could be improved. First is the architectural design and configuration, along with operational maturity, as well as security integration. The performance of support can definitely be improved with easier on-call support features for P1 and P2 incidents. Getting quick support from the vendor during major recoveries or disasters would be greatly appreciated. Additionally, improving the strength of ransomware protections, addressing critical gaps in deployments, enforcing backup immutability policies, and making disaster recovery testing routine instead of an ad hoc process are important. Validating that I can quickly recover data should be a priority, and improved runbooks or operational maturity platforms would be beneficial for data recovery from critical incidents.

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Raj Bhaduri

Enterprise architect at Centrica

Good policies related to data

I primarily use it for various policies related to data, such as data retention, data deletion, and archiving policies. All policies can be set using this system The most valuable feature for me is the policy management capabilities. I would like to see more integration with different platforms,…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"What I like the most about it is that backups and restores are simple, straightforward, and clean. It does not require six people to get involved in order to do a restore or perform a backup."

"Its Critical Server Insurance feature for protecting physical and virtual servers, including Windows, Linux, VMware, and Hyper-V is mandatory for me and it makes me happy. If I had a backup solution that didn't do that, it would not be a backup solution and would not be any good."

"If you want something that works and is reliable, here it is."

"The most valuable feature is disaster recovery, where we have the ability to boot up VMs quickly in a disaster."

"From a backup and disaster recovery perspective, it has been a night and day difference."

"There is a great return on investment with Infrascale Backup & Disaster Recovery, as I have saved a significant amount of time and money. I need fewer employees to support maintenance requirements, alerts monitoring, and recovery requests."

"Given that we are in the hurricane belt, the spin-up of replicated servers in the cloud is among the most valuable features, because if our site goes down we can just connect to the cloud appliance, spin up the servers, and we are good to go."

"The overall ease of use and ease of management of the solution using the Infrascale dashboard is excellent. I'd rate it 10 out of 10 because the dashboard is very simple to use. For someone with a technical background, it's a wonderful piece of software to be using in a cloud environment. But if you're not technical, then it might be a problem. It could be confusing for non-technical people. If you don't know what you're doing, you could kind of screw it up. Any human with two brain cells can do it. It's like anything else. So, once you train a human, they're good. Anybody can do it. Anybody with a competent brain can use it and go with a little bit of technical skill. It might be confusing in the beginning, but once you're trained up and you've used it a little bit, like anything else in your life, it'll be easy. They'll come as normal."

More Infrascale Backup & Disaster Recovery pros

"The most valuable feature for me is the policy management capabilities"

"The flexible ways you can get to the data and the options that it gives you for backing up your valuable data are what make its offsite storage so valuable."

Cons

"Their margin from what they're wholesale and their MSRP is kind of tight for people who have to manage it."

"The problem is that sometimes you can use a lot of the bandwidth to upload files."

"There could be some room for improvement in the on-premises hardware selection. It is hard for them to deploy a lot of different hardware options. Depending on footprint size and overall capabilities, that is where there could be some flexibility in some cases. However, it is not a deal-breaker."

"There could be some room for improvement in the on-premises hardware selection."

"One of the significant drawbacks of it is due to the fact that we're using two devices to manage the same vCenter, or virtualization environment, and they don't talk to each other. That means I can't easily see what VMs are already being protected. If I'm on Infrascale device "A" and I have protected these VMs, when I go over to device "B," I can't see that those VMs are already covered."

"I would like to be able to limit the bandwidth in cases, for example, where we are uploading the backup."

"Having options to replicate between their data centers, once the data is offsite, would be an improvement that they could make."

"When you are ordering hardware appliances, they have to be delivered from America. In the past, hard drives on the appliance have been simple SSD drives that are installed. However, they don't have a local supply for the SSD drives in the UK. They have to be exported from the US, arrive, and then I have to go and install them. Then, they will rebuild it from their side of things. However, I could order that same SSD drive online and get it the next day. So, I have to wait days for things to come when I could get the exact same drive the next day in the UK, if I wanted to. That causes a bit of a problem. I don't know how many businesses they have in the UK, but I do think that having to import stuff from the US is a time-consuming problem. If there was a holding in the UK, then we wouldn't have that delay in time."

More Infrascale Backup & Disaster Recovery cons

"I would like to see more integration with different platforms."

"Basically, the only thing I do not like about it, it was keyed off Lotus Notes."

Pricing and Cost Advice

"The pricing is fair, and they are interested in working with MSPs as part of their market."

"The pricing is pretty good and competitive with the market. The per-terabyte pricing is very competitive compared to the others."

"Pricing of the product could be improved. It definitely makes it a harder sell. They will usually end up getting close to the price we need, but I have to go through everybody to get the price reduced. Their list pricing is significantly higher than that of other solutions."

"They are incredibly fair and willing to work with their partners to make their pricing work for both partners and the end users."

"The appliances have different prices because of storage, size, and memory. For example, the older machines support more virtual machines, whereas the new one only supports one virtual machine. As we have purchased the later appliances, they have probably been a little bit more expensive because they have to be good enough to keep the business running if the physical server goes down. We learned our lesson from the one that went down when we tried to run products and it wasn't quick enough."

"Infrascale's pricing, to me, was outstanding and was one of the major factors in my decision to go with Infrascale... My customer had a different solution before and his monthly payment was three times as much as the payment he now has with Infrascale."

"You get unlimited clients and buy a bucket of space. In addition to the standard fees there were setup fees."

"Our licensing fees are billed every four months."

More Infrascale Backup & Disaster Recovery pricing and cost advice

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Top Industries

By visitors reading reviews

Construction Company

14%

Healthcare Company

12%

Financial Services Firm

10%

Manufacturing Company

10%

Construction Company

16%

Retailer

12%

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	22
Midsize Enterprise	1
Large Enterprise	6

No data available

Questions from the Community

What is your experience regarding pricing and costs for Infrascale Platform?

The pricing, setup cost, and licensing for Infrascale Backup & Disaster Recovery have been handled by the account manager and leadership. The discussions regarding the pricing and licensing cos...

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What needs improvement with Infrascale Platform?

While I think the integration of Infrascale Backup & Disaster Recovery is pretty seamless, the backup takes slightly more time to complete, which could also be because of the huge data in our d...

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What is your primary use case for Infrascale Platform?

I have used Infrascale Backup & Disaster Recovery in multiple places. I previously worked on a Kafka project where we had to ensure that our primary region was Ireland, but the application rema...

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Product Reports

Buyer's Guide

Infrascale Backup & Disaster Recovery

June 2026

Infrascale Backup & Disaster Recovery report

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Backup and Recovery

June 2026

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Also Known As

Infrascale Platform

No data available

Overview

Infrascale Backup & Disaster Recovery enables quick disaster recovery with features like centralized management, fast recovery, and Critical Server Insurance. Its platform ensures data security and operational resilience, appealing to businesses needing reliable disaster recovery.

Infrascale Backup & Disaster Recovery offers an efficient, transparent backup process with a robust platform that provides data security through deduplication, compression, and encryption. It supports easy deployment, manages backups under a unified dashboard, and allows businesses to spin up VMs locally or in the cloud without additional fees. While it provides a user-friendly interface, opportunities exist for modernizing interfaces and enhancing reporting. Users desire scalable analytics, better alerts, simplified pricing, diverse replication, and improved tech support.

What are the most important features of Infrascale Backup & Disaster Recovery?

Centralized Management: Streamlines monitoring and control of backup operations through a unified dashboard.
Fast Recovery: Enables rapid restoration of data to minimize downtime and impact on operations.
Flexible Deployment: Supports deployment across cloud and on-premises environments.
Critical Server Insurance: Ensures quick disaster recovery of essential servers.
Data Security: Utilizes deduplication, compression, and encryption to protect data.
VM Spin-Up: Allows virtual machines to be spun up locally or in the cloud without extra fees.

What benefits should users look for in reviews?

Operational Resilience: Enhances business continuity through reliable recovery options.
Cost Efficiency: Minimizes costs while maximizing efficiency with advanced data protection technologies.
Transparent Processes: Provides clear and efficient backup processes.
Scalability: Adapts to growing data needs with scalable deployment options.
Customer Support: Offers responsive technical support and comprehensive documentation.

Infrascale Backup & Disaster Recovery is employed by businesses to protect critical data, including file servers and cloud environments. Managed service providers leverage its capabilities for virtual server protection, ensuring no service disruption and fast recovery from accidental deletions or ransomware. Industries such as publishing and healthcare rely on its rapid recovery capabilities to maintain critical operations and manage sensitive data effectively.

Infrascale

Iron Mountain Connect is a leading cloud-based platform for secure document management. Designed for efficient data access and control, it allows businesses to enhance workflow processes while ensuring absolute data security and compliance adherence.

Iron Mountain Connect serves as a powerful tool for organizations seeking comprehensive data management. Offering a seamless experience, it simplifies complex file retrieval and collaborative efforts. With an emphasis on security, it safeguards sensitive information and integrates effective management strategies to optimize productivity and resource allocation.

What are the key features of Iron Mountain Connect?

Secure Data Storage: Offers robust protection measures to secure sensitive business information.
Access Controls: Enables customizable permission settings for enhanced information control.
Document Tracking: Provides real-time monitoring of document activities ensuring accountability.

Which benefits or ROI factors should you consider?

Cost Efficiency: Reduces operational expenses by minimizing manual document handling.
Time-Saving: Streamlines document retrieval processes, enhancing workflow speed.
Scalability: Adapts to business growth, supporting increased data storage needs.

Iron Mountain Connect is widely implemented across sectors such as healthcare and finance. In healthcare, it enhances patient confidentiality while streamlining records management. In finance, it supports stringent compliance requirements, ensuring secure financial data handling.

Iron Mountain

Sample Customers

MSPs servicing small and mid-size companies VARs servicing mid-sized companies Direct SMB or mid-sized companies

University of La Verne

Buyer's Guide

Infrascale Backup & Disaster Recovery vs. Iron Mountain Connect

June 2026

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