We performed a comparison between Impartner PRM and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about Allbound, Impartner Software, PartnerStack and others in Partner Relationship Management (PRM)."I like the fact that I can go into Allbound and quickly update what I need to update. And I like that when we have a new initiative, something that is really important for our partners to understand, I can feature it in different places on the portal."
"The self-serve deal registration is excellent; companies can register for deals themselves, and the process is managed through our system."
"I like the content and resource section, where we can publish all sorts of videos, PDFs, PPTs, etc., and send automated notifications or emails to partners or user groups. We can form groups and design our courses or collaterals for them."
"The most valuable feature is deal registration. We track, contribute, and monitor our leisure line activity through our deal registration process. This allows us to partner with others, submit register, and co-sell deals easily. We always look for new opportunities to engage with our partners."
"Content management is most valuable because it's the one that I use the most and the one I'm pleased about."
"The deal registration portion of the portal has been very valuable. It connects directly with our Salesforce, so it is super easy."
"The referral functionality has been the most valuable for us, meaning our partners can submit leads to us via Allbound. That is really critical for us because that is how we generate new business. When a partner submits a lead to us via Allbound, it's a really hot lead for us to work on and convert."
"Deal registrations are huge for us because since we've been using Allbound, we are able to keep much better track of those."
"I would recommend that others interested in the solution use it because it provides a user-friendly setup process. It's easy to navigate through the setup process."
"The solution has helped us improve all across the board. Everything that we did before PRM was a one-off. We shared the content back and forth through emails. Whenever there was a scope for training or enablement, a mail would be sent on the same. The solution has helped us scale where partners could use opportunities to get trained on our services and products."
"It is nice to have the install base information at your fingertips when you look up a company."
"Our use case within the organization covers the entire cycle from lead generation, demand planning, and opportunities to realization and closure. For our clients, Salesforce is used more to plot the cycle from products to cash and lead to revenue. They mostly build offers and pricing quotations in the Salesforce environment through their field marketing agents."
"The most valuable features of Salesforce Sales Cloud are ease of use. It is very simple for the sales team to use. You can integrate it with a lot of other systems."
"The solution can scale massively. I've been quite impressed."
"It is a very stable solution."
"This solution offers a good user experience. It is easy to learn and use, even for those who are using it for the first time."
"There are many extremely useful features."
"It is an open the platform with API integration with other systems. Salesforce, it is not a software. It is very famous and available. When you are creating leads, generating leads, opportunities, it is wonderful in the reports as well. Dashboards are amazing."
"The solution's UI could be improved by providing externalized access to menus, which I sometimes have to dig into. The good thing is that Allbound is doing that, I made the suggestion a while ago, and they're already implementing it. Of course, as a user, I want it to be now, not in a few weeks. Some more flexibility in UI customization would also be a welcome feature; the ability to edit coloring and place images would be excellent."
"Better segmentation in terms of user rights and access. Both internal and external users can be given specific access rights and I don't feel that there are enough options and this impacts reporting and access."
"I would like to see more features for tracking training progress and quizzes. The progress report that Allbound generates isn't very helpful. I want to track how far a user has completed and who has or hasn't restarted. We are using a third-party platform for training purposes, especially enablement purposes. The progress reports and analytics are very powerful, and we'd like to see something along those lines. Allbound has certification, but it's missing some things from a certification point of view that are available in other products."
"I'm not a fan of Allbound's UI for administrators. For example, there are some issues with the report-building tool, and when I'm building a report, it's not always clear what the outcome will be. There are a lot of radio buttons, rather than filtering or being able to select from a list. It's an accordion layout, so I click on one option, and it expands to reveal a radio button selection, which means I can't always choose everything I want. Checkboxes or selecting multiple options from a list is an improvement. Additionally, the report output looks very dated, so the interface needs some love."
"They need to improve its reporting capabilities. They don't have all the possibilities to drill down in reporting."
"They could add an LMS component to the platform where we would have courses through Allbound and a record of whether partners pass or don't pass. The quiz feature would come in more handy at that point."
"They could provide a bit more user and technical training to our team. If I were able to really control the workflows in Allbound, with more of the expertise that they have, I could configure it to be a bit more responsive to our needs."
"People are not able to deactivate members themselves. If someone leaves the organization, partners would like to do it themselves, but currently, they have to ask us."
"It would be helpful to have an improved reporting tool in the solution."
"I would like to see some easy ways in retrieving reports, data analytics, etc. The solution needs to be more specific from the data reporting perspective. It would make it easier to drill down by specific partners. It would be interesting to see some integrations and partnerships for the solution where they could make use of the account mapping tools."
"The deployment of data from the development environment to production is also a weaker point because their solution is not powerful."
"One area where the solution could improve is with handling feature requests."
"It is a bit pricey."
"Salesforce Sales Cloud does not integrate with Slack or WhatsApp, for example. As a result, there is no easy way to directly log a conversation with a client that occurred on one of these platforms. There are a few things that still need to be done manually in these instances."
"Salesforce Sales Cloud needs a more user-friendly interface."
"It is very clunky. Its interface can be more user-friendly. There is always way too much information going on in Salesforce. It puts too much on your screen. It gives you every piece of information in the world, whereas I need less. It would be nice for it to be cleaned up a bit."
"The solution's design could be improved."
"It could have a more user-friendly interface."
Impartner PRM is ranked 2nd in Partner Relationship Management (PRM) with 2 reviews while Salesforce Sales Cloud is ranked 3rd in CRM with 94 reviews. Impartner PRM is rated 8.6, while Salesforce Sales Cloud is rated 8.4. The top reviewer of Impartner PRM writes "A stable and scalable solution for improving partner activity". On the other hand, the top reviewer of Salesforce Sales Cloud writes "Vast, configurable, and offers great ROI". Impartner PRM is most compared with Salesforce PRM, impact.com, PartnerStack, ZINFI PRM and Channeltivity, whereas Salesforce Sales Cloud is most compared with Microsoft Dynamics CRM, SAP CRM, Oracle E-Business Suite, SAP ERP and IQVIA Orchestrated Customer Engagement.
We monitor all Partner Relationship Management (PRM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
