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ProcessMaker vs iGrafx Process360 Live Platform comparison

iGrafx and ProcessMaker are both solutions in the Business Process Management (BPM) category. iGrafx is ranked #21 with an average rating of 8.0, while ProcessMaker is ranked #35. iGrafx holds a 1.1% mindshare in BPM, compared to ProcessMaker’s 0.9% mindshare. Additionally, 91% of iGrafx users are willing to recommend the solution, compared to 100% of ProcessMaker users who would recommend it.
iGrafx Process360 Live Plat...
Read 17 iGrafx Process360 Live Platform reviews
  • 1,583 Views
  • 997 Comparison Views
91% willing to recommend
ProcessMaker
Read 2 ProcessMaker reviews
  • 720 Views
  • 684 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

iGrafx Process360 Live Platform and ProcessMaker compete in process management and automation. iGrafx has the upper hand in analytics and integration, while ProcessMaker stands out with a superior feature set.

Features: iGrafx Process360 Live Platform provides comprehensive process modeling, supports deep integration with corporate ecosystems, and strong analytics capabilities. ProcessMaker offers automation and workflow customization, optimizes business processes efficiently, and focuses on workflow automation.

Ease of Deployment and Customer Service: iGrafx Process360 Live Platform offers flexible cloud-based deployment and robust customer support. ProcessMaker also has a cloud-based solution, known for its straightforward setup process and proactive customer assistance. ProcessMaker allows faster implementation due to its simpler initial setup.

Pricing and ROI: iGrafx Process360 Live Platform involves significant setup costs but offers high ROI through analytics and integration. ProcessMaker has a competitive initial investment with notable ROI from its automation features. ProcessMaker is appealing for budget-conscious automation, whereas iGrafx attracts large enterprises seeking comprehensive process insights.

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To learn more, read our detailed ProcessMaker vs. iGrafx Process360 Live Platform Report (Updated: December 2025).
Buyer's Guide
ProcessMaker vs. iGrafx Process360 Live Platform
December 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Management (BPM)
21st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Design (19th), Process Mining (9th)
ProcessMaker
Ranking in Business Process Management (BPM)
35th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
2
Ranking in other categories
Business Orchestration and Automation Technologies (28th)
 

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of iGrafx Process360 Live Platform is 1.1%, up from 0.7% compared to the previous year. The mindshare of ProcessMaker is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
iGrafx Process360 Live Platform1.1%
ProcessMaker0.9%
Other98.0%
Business Process Management (BPM)
 

Featured Reviews

MR
Martin Rohde
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
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UchechiSylvanus - PeerSpot reviewer
UchechiSylvanus
Team Lead, Process Improvement & RPA at Fidelity Bank Plc
Works well, but its interface should be a bit more user-friendly
We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"The solution's technical support is of good quality since they offer fast and seamless services."
"Provides a valuable BPMN feature."
"This product fulfills ninety percent of our needs, and we're happy as users of it."
"Another good feature is that the numbering of the shapes in iGrafx is much easier and more convenient, in comparison to what is found in Visio. So far I haven't found anything similar to what I have with iGrafx, in that regard."
"The solution is very stable."
"Simulation is most valuable."
More iGrafx Process360 Live Platform pros
"Its performance, stability, and security are fine."
"What I like most is the seamlessness of the workflow capabilities."
 

Cons

"It can be more user-friendly."
"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"It would be nice to have a Spanish user interface available to us."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"With iGrafx, the implementation and the licensing were pretty complex."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
More iGrafx Process360 Live Platform cons
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
"Its interface should be a bit more user-friendly."
 

Pricing and Cost Advice

"My company is trying to replace iGrafx because the license is a little bit expensive."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"I have heard that the solution's pricing is very competitive."
"We have a yearly license."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
10%
Manufacturing Company
9%
University
7%
Financial Services Firm
22%
Computer Software Company
14%
Government
11%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
See all answers
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
See all answers
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
See all answers
Ask a question
Earn 20 points
 

Comparisons

ARIS BPA vs iGrafx Process360 Live Platform Logo
ARIS BPA vs iGrafx Process360 Live Platform
Compared 13% of the time
MEGA HOPEX vs iGrafx Process360 Live Platform Logo
MEGA HOPEX vs iGrafx Process360 Live Platform
Compared 8% of the time
SAP Signavio Process Manager vs iGrafx Process360 Live Platform Logo
SAP Signavio Process Manager vs iGrafx Process360 Live Platform
Compared 8% of the time
Visio vs iGrafx Process360 Live Platform Logo
Visio vs iGrafx Process360 Live Platform
Compared 7% of the time
Bizagi vs iGrafx Process360 Live Platform Logo
Bizagi vs iGrafx Process360 Live Platform
Compared 6% of the time
More iGrafx Process360 Live Platform Competitors
Camunda vs ProcessMaker Logo
Camunda vs ProcessMaker
Compared 37% of the time
Bonita vs ProcessMaker Logo
Bonita vs ProcessMaker
Compared 15% of the time
Nintex Process Platform vs ProcessMaker Logo
Nintex Process Platform vs ProcessMaker
Compared 14% of the time
Appian vs ProcessMaker Logo
Appian vs ProcessMaker
Compared 11% of the time
Bizagi vs ProcessMaker Logo
Bizagi vs ProcessMaker
Compared 9% of the time
More ProcessMaker Competitors
 

Product Reports

Buyer's Guide
iGrafx Process360 Live Platform
January 2026
iGrafx Process360 Live Platform reportDownload iGrafx Process360 Live Platform product report
Buyer's Guide
Business Process Management (BPM)
January 2026
ProcessMaker reportDownload ProcessMaker product report
 

Also Known As

No data available
ProcessMaker Workflow Management & BPM, ProcessMaker BPM
 

Overview

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

ProcessMaker is an American multinational corporation headquartered in Raleigh-Durham, North Carolina. The company specializes primarily in developing and marketing enterprise business process management (BPM) software. The company also provides customer support, training, and professional services to larger enterprise customers that require highly customized solutions. The company’s flagship Low-Code BPM product is known for its ease of use and ability for deep customization.

ProcessMaker
 

Sample Customers

Multinational Bank
Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube
Buyer's Guide
ProcessMaker vs. iGrafx Process360 Live Platform
December 2025
Free Report: ProcessMaker vs. iGrafx Process360 Live Platform
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