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ProcessMaker vs iGrafx Process360 Live Platform comparison

iGrafx and ProcessMaker are both solutions in the Business Process Management (BPM) category. iGrafx is ranked #18 with an average rating of 8.0, while ProcessMaker is ranked #37. iGrafx holds a 1.3% mindshare in BPM, compared to ProcessMaker’s 0.9% mindshare. Additionally, 91% of iGrafx users are willing to recommend the solution, compared to 100% of ProcessMaker users who would recommend it.
iGrafx Process360 Live Plat...
Read 17 iGrafx Process360 Live Platform reviews
  • 1,959 Views
  • 1,273 Comparison Views
91% willing to recommend
ProcessMaker
Read 2 ProcessMaker reviews
  • 893 Views
  • 830 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

iGrafx Process360 Live Platform and ProcessMaker compete in process management and automation. iGrafx has the upper hand in analytics and integration, while ProcessMaker stands out with a superior feature set.

Features: iGrafx Process360 Live Platform provides comprehensive process modeling, supports deep integration with corporate ecosystems, and strong analytics capabilities. ProcessMaker offers automation and workflow customization, optimizes business processes efficiently, and focuses on workflow automation.

Ease of Deployment and Customer Service: iGrafx Process360 Live Platform offers flexible cloud-based deployment and robust customer support. ProcessMaker also has a cloud-based solution, known for its straightforward setup process and proactive customer assistance. ProcessMaker allows faster implementation due to its simpler initial setup.

Pricing and ROI: iGrafx Process360 Live Platform involves significant setup costs but offers high ROI through analytics and integration. ProcessMaker has a competitive initial investment with notable ROI from its automation features. ProcessMaker is appealing for budget-conscious automation, whereas iGrafx attracts large enterprises seeking comprehensive process insights.

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To learn more, read our detailed ProcessMaker vs. iGrafx Process360 Live Platform Report (Updated: March 2026).
Buyer's Guide
ProcessMaker vs. iGrafx Process360 Live Platform
March 2026
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Management (BPM)
18th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Business Process Design (17th), Process Mining (9th)
ProcessMaker
Ranking in Business Process Management (BPM)
37th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
2
Ranking in other categories
Business Orchestration and Automation Technologies (29th)
 

Mindshare comparison

As of March 2026, in the Business Process Management (BPM) category, the mindshare of iGrafx Process360 Live Platform is 1.3%, up from 0.7% compared to the previous year. The mindshare of ProcessMaker is 0.9%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Mindshare Distribution
ProductMindshare (%)
iGrafx Process360 Live Platform1.3%
ProcessMaker0.9%
Other97.8%
Business Process Management (BPM)
 

Featured Reviews

MR
Martin Rohde
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
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UchechiSylvanus - PeerSpot reviewer
UchechiSylvanus
Team Lead, Process Improvement & RPA at Fidelity Bank Plc
Works well, but its interface should be a bit more user-friendly
We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Overall, the solution is very useful and has good features."
"The IDEF0 add-on solution truly integrates all the process maps through intelligent arrow name management."
"One of the biggest plus points of the product stems from the fact that I have never seen any glitches in it."
"It's a great product, but all the functionalities need to be exploited in order to get the full value of the investment."
"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"The solution has helped our organization because instead of writing long documentation for the shop floor, flow charts make it more attractive for the staff to follow up on and carry out procedures."
"iGrafx is the most comprehensive way to have all the cross-feeds and the documents related to workflows, like cross-notes."
More iGrafx Process360 Live Platform pros
"What I like most is the seamlessness of the workflow capabilities."
"Its performance, stability, and security are fine."
"What I like most is the seamlessness of the workflow capabilities."
"Its performance, stability, and security are fine."
 

Cons

"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"I would love to see a template and shapes for customer journey mapping."
"If the price of the solution was more competitive, it would have made things easier for our company to extend the usage."
"Visio is more user-friendly."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"I would like to see a lower price, although when used correctly, you can have a good return on your investment."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
More iGrafx Process360 Live Platform cons
"Its interface should be a bit more user-friendly."
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
"Its interface should be a bit more user-friendly."
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
 

Pricing and Cost Advice

"My company is trying to replace iGrafx because the license is a little bit expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"I have heard that the solution's pricing is very competitive."
"We have a yearly license."
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885,376 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Healthcare Company
9%
Computer Software Company
9%
Manufacturing Company
8%
Financial Services Firm
19%
Computer Software Company
12%
Outsourcing Company
9%
University
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
See all answers
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
See all answers
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
See all answers
Ask a question
Earn 20 points
 

Comparisons

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Compared 26% of the time
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Compared 14% of the time
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Bonita vs ProcessMaker
Compared 13% of the time
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Compared 11% of the time
Nintex Process Platform vs ProcessMaker Logo
Nintex Process Platform vs ProcessMaker
Compared 9% of the time
More ProcessMaker Competitors
 

Product Reports

Buyer's Guide
iGrafx Process360 Live Platform
March 2026
iGrafx Process360 Live Platform reportDownload iGrafx Process360 Live Platform product report
Buyer's Guide
Business Process Management (BPM)
March 2026
ProcessMaker reportDownload ProcessMaker product report
 

Also Known As

No data available
ProcessMaker Workflow Management & BPM, ProcessMaker BPM
 

Overview

The iGrafx Process360 Live Platform is a comprehensive software platform tailored for organizations undergoing digital transformation. Its core functionalities include process mining, process design, simulation, predictive analytics, and AI-based automation. By leveraging these tools, businesses can gain valuable insights into their processes, streamline design and optimization efforts, and harness automation for enhanced efficiency. Whether analyzing existing processes, visually modeling workflows, simulating potential changes, or employing predictive analytics, Process360 Live facilitates a seamless journey towards process intelligence and management, pivotal for modern businesses aiming for operational excellence.

iGrafx

ProcessMaker is an American multinational corporation headquartered in Raleigh-Durham, North Carolina. The company specializes primarily in developing and marketing enterprise business process management (BPM) software. The company also provides customer support, training, and professional services to larger enterprise customers that require highly customized solutions. The company’s flagship Low-Code BPM product is known for its ease of use and ability for deep customization.

ProcessMaker
 

Sample Customers

Multinational Bank
Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube
Buyer's Guide
ProcessMaker vs. iGrafx Process360 Live Platform
March 2026
Free Report: ProcessMaker vs. iGrafx Process360 Live Platform
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