We performed a comparison between IFS Cloud Platform and Sage CRM based on real PeerSpot user reviews.
Find out in this report how the two CRM solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Feature-wise, I like the way it provides inventory details...It is a stable solution."
"Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users."
"The financial posting controls are quite handy. The user interface is really friendly, highly flexible, and pretty intuitive for end users."
"The most valuable features of IFS Applications are their intuitiveness and ease of use. The navigations are also straightforward, which makes it easy to train users. The feedback I always receive is that it is very user-friendly."
"When it comes to financing, the solution has helped us to concentrate finance functions like accounting processes in one system. This includes about 70 internal entities around the world."
"All the modules are valuable in their own right, but everything has to go through the ERP. IFS has done an excellent job integrating the various modules to complete these processes. My expertise is in the finance module, but I have used the other verticals. It's an all-around good product."
"What I like about IFS Applications is that it's easier to use and implement than SAP. I also like that the IFS Applications team is more flexible than the SAP team."
"We could quickly understand what was going on and what the customer wanted to do."
"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."
"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."
"It has been helpful for opportunity management and lease management."
"We have found the solution to be stable."
"Sage CRM is flexible, customizable, and user-friendly."
"The solution's technical support is fast to respond."
"The part I like the most is the reporting."
"There should be some improvements in the predefined templates in IFS Applications."
"There were initial difficulties when I started using the application."
"Sometimes from the sales perspective, clients don't always fully understand how large a task or a project they're getting involved in when they decide, "We're going to switch across to IFS." They could probably do a little bit more, maybe around preparing people for these projects."
"There are certain digital features that need to be incorporated, such as IOP."
"Ability to place approval check-points in the custom workflow, so clients can decide what they want it."
"The support provided by IFS Applications has room for improvement. I'm based in Poland, and when my company had an issue, finding people from IFS to give my company the support it needed was difficult."
"An area for improvement would be transactions, which can be tedious to complete as the process is very complex."
"IFS Applications can improve the reporting capabilities and increase the speed of feedback time in the IFS Applications. This would help with the overall performance of the solution and provide better experiences for customers."
"Its user interface could be better."
"I would like Sage to improve their UI."
"The scalability of this solution depends on whether you have a team that can configure it for scale."
"Sage CRM doesn't have a dashboard for dynamic reporting."
"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."
"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."
"With regards to monitoring the transaction with alerts, it could be better."
IFS Cloud Platform is ranked 12th in CRM with 29 reviews while Sage CRM is ranked 19th in CRM with 7 reviews. IFS Cloud Platform is rated 7.8, while Sage CRM is rated 7.8. The top reviewer of IFS Cloud Platform writes "Robust, customizable, and modern". On the other hand, the top reviewer of Sage CRM writes "Useful employee and client monitoring, reliable, and good online support database ". IFS Cloud Platform is most compared with SAP ERP, SAP S/4HANA, Oracle E-Business Suite, Microsoft Dynamics 365 Business Central and IBM Maximo, whereas Sage CRM is most compared with Microsoft Dynamics CRM and Oracle CX Sales. See our IFS Cloud Platform vs. Sage CRM report.
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