IFS Cloud Platform vs Quest KACE Asset Management Appliance comparison

IFS and Quest Software are both solutions in the IT Asset Management category. IFS is ranked #10 with an average rating of 7.8, while Quest Software is ranked #16 with an average rating of 7.0. IFS holds a 1.6% mindshare in IAM, compared to Quest Software’s 0.9% mindshare. Additionally, 87% of IFS users are willing to recommend the solution, compared to 66% of Quest Software users who would recommend it.

IFS Cloud Platform

Read 30 IFS Cloud Platform reviews

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229 Comparison Views

87% willing to recommend

Quest KACE Asset Management...

Read 7 Quest KACE Asset Management Appliance reviews

268 Views
171 Comparison Views

66% willing to recommend

IFS Cloud Platform

Quest KACE Asset Management...

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Executive SummaryUpdated on Dec 18, 2024

IFS Cloud Platform and Quest KACE Asset Management Appliance compete in the enterprise resource planning and IT management sectors, with IFS Cloud having an upper hand due to its broader integration and adaptability, and Quest KACE for its strong asset management and IT functions.

Features: IFS Cloud Platform enhances business integration with robust ERP functionalities like real-time data processing, a flexible architecture, and advanced analytics tools. Quest KACE Asset Management Appliance automates IT operations, optimizes asset management, and bolsters network security, making IT processes more efficient. Each excels in its respective domain, providing businesses with essential tools for success.

Room for Improvement: IFS Cloud Platform could improve by simplifying its complex configuration needs, enhancing mobile functionality, and reducing the learning curve for new users. Quest KACE Asset Management may benefit from expanding its non-IT asset capabilities, offering more customization options, and improving initial setup procedures to cater to various business environments efficiently.

Ease of Deployment and Customer Service: IFS Cloud offers cloud-based deployment that is seamless, supported by robust customer service, ideal for businesses seeking scalability. Quest KACE, while providing comprehensive asset management, may require more extensive initial customization but is noted for its exceptional customer service tailored to IT support.

Pricing and ROI: IFS Cloud Platform involves higher upfront costs but delivers significant ROI through feature scalability and adaptability for long-term growth. Quest KACE Asset Management Appliance offers competitive pricing with faster ROI, especially beneficial for IT-focused enterprises looking for cost-effective solutions in asset management.

To learn more, read our detailed IFS Cloud Platform vs. Quest KACE Asset Management Appliance Report (Updated: April 2025).

Buyer's Guide

IFS Cloud Platform vs. Quest KACE Asset Management Appliance

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IFS Cloud Platform

Ranking in IT Asset Management

10th

Average Rating

7.8

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

CRM (21st), Customer Experience Management (7th), Field Service Management (2nd), Help Desk Software (11th), ERP (13th), Activity Based Costing Software (7th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (6th), IT Service Management (ITSM) (10th), License Management (3rd)

Quest KACE Asset Management...

Ranking in IT Asset Management

16th

Average Rating

7.4

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the IT Asset Management category, the mindshare of IFS Cloud Platform is 1.6%, up from 1.4% compared to the previous year. The mindshare of Quest KACE Asset Management Appliance is 0.9%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Asset Management

Featured Reviews

Brendan Fisher

IFS Applications Consultant at Zest Business Process Management Ltd

Robust, customizable, and modern

IFS is a very large and complex software, and implementation of IFS can be challenging and may lead to a difficult lengthy project. It can take between 12 and 24 months in some cases to deploy. I have found that not all clients are fully aware of how big the task is that they're undertaking when they make a decision to move to software like this. Companies need to be more aware of the complexity of an ERP implementation project and while I fully recommend moving to IFS, it is not easy and does require business change when adopting an ERP solution. New features are a difficult ask - I work across multiple industries and everyone would probably choose a different feature. Maybe BIM in Construction or Customs link-ups for importers/exporters.

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Adam Augustín

Country Manager at Prianto Ltd

Remote control and massive deployment streamline operations efficiently

It seems that it is a bit difficult to learn and purchase. The requirement for employees to be certified before purchasing is understandable yet can be a hurdle. A focus on more simplicity and user-friendly features would be beneficial. More training deals, up-to-date articles, and improved documentation would help users navigate the solution more intuitively.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Some of the strengths are Enterprise Management Solutions and the series of Management solutions which is number one in Gartner's report and has been for the last five years."

"When it comes to financing, the solution has helped us to concentrate finance functions like accounting processes in one system. This includes about 70 internal entities around the world."

"There tends not to be a massive weakness in the product itself, as weaknesses can quickly be resolved in the next patch or the next release."

"There are fewer fields on the user screen compared to other products. This makes the UI a little bit easier to understand."

"The product is quite flexible."

"There are fewer fields on the user screen compared to other products."

"The best feature is the maintenance module, which is essentially an industry-specific workflow designed with a manufacturing module as per industry standards. It's very precise and specific without having complex functionalities. It's straightforward. Field Service Management is definitely a wonderful product that IFS has developed because it caters to field services. The energy and utility sectors can answer their business needs using the software."

"One of our favorite features is the "Info-Zone", which provides operational intelligence in flight and in context to guide both business users and support teams to productivity."

More IFS Cloud Platform pros

"We utilize the package management feature the most. We also use it for getting the inventory. Companies like us don't have an inventory or asset management system per se. A lot of companies, for instance, use SCCM as their asset management tool. We are using Quest KACE Asset Management Appliance for asset management, which is a good feature. The feature that I really like is to be able to upgrade to the Windows management systems or Windows version. It is very seamless, and I have found it fairly good."

"The platform offers efficient stability."

"The solution is scalable."

"The ability to work on printers and everything can be done remotely, which enhances functionality."

"We have a support team here in India that has been helpful. We have not reached out to the global support for Quest KACE Asset Management Appliance."

"We use the solution for IT service desk management and asset management."

"Feature-wise, I think it's more to do with the usability. It's pretty simple and it's got a very low learning curve, so that helps a lot. Feature-wise, things work pretty well as it's provided a lot of information available on the guides and the manuals, and things work as per the description."

Cons

"IFS Applications can improve the reporting capabilities and increase the speed of feedback time in the IFS Applications. This would help with the overall performance of the solution and provide better experiences for customers."

"We have upgraded to the latest version right now. We have issues with the quality. We tried to enroll in their Evergreen program which was meant to help us adopt any service update or anything that the tool’s providers come up with."

"The solution's reporting tools still require improvement."

"Technical support could be improved."

"The solution needs to improve its documentation and user-friendliness."

"Some kind of bot assistance, some kind of artificial intelligence to help people solve the problems, would be interesting."

"The next version has already been released, and some of the technical things are a little bit behind the curve in development. This is specifically security, maintenance, security role maintenance, and creation. This is in their new product, called IFS Cloud."

"IFS uses Crystal Report mostly, which isn't too user-friendly. Developing reports isn't easy and requires a lot of dev time. Since SAP bought it, Crystal Report has become more complicated to use on IFS. You have a dashboard for reporting that is good, but it's incomplete. Most of our clients use Power BI or some additional tooling for BI."

More IFS Cloud Platform cons

"Quest KACE Asset Management Appliance could improve areas related to the management of updates, especially concerning new operating systems."

"The remote desktop tool they are using needs improvement. They have integrated some third-party tools for remote desktop connections but that is a bit complicated. That can be further simplified."

"The first thing I don't like about KACE is that it needs to have a proper service desk. The categories and the command section do not reflect the users and the permanent users porting commands on updating. There is an issue and delay in loading the commands. We also want a proper structure for infrastructure management. Also, the AI chatbot and user template options are missing."

"Quest KACE Asset Management Appliance can improve by incorporating AI and machine learning into the solution."

"A focus on more simplicity and user-friendly features would be beneficial."

"Sometimes, it feels like the inventory it takes is not 100% accurate. I would say it is correct 90% of the time. We have had some issues. So, we have to rely on some factors of inconsistency in the data."

"The initial setup was burdensome."

Pricing and Cost Advice

"We pay for a license to use the solution, which is not very expensive."

"It is better to buy implementation services from IFS than from partners"

"The product is reasonably priced."

"Licensing is on an annual basis, with no additional costs."

"IFS Applications are competitive in terms of pricing compared to other vendors, such as SAP, Oracle, and Epicor. They are generally cheaper, especially for licensing costs."

"The pricing of the solution may appear to be expensive for smaller companies with only tens of users; however, for larger and mid-size industrial companies, IFS is able to win deals and the pricing is competitive in the market."

"I consider it to be a well-priced solution compared to other mid-range or high-end ERP solutions."

"The additional cost that comes with the solution includes the overhead of the people who are trying to fix the tool issues. These people are trying to reproduce the issue and report it to the technical support and testing with them which is huge. It is the cost of quality in the end."

More IFS Cloud Platform pricing and cost advice

"Quest KACE Asset Management Appliance provides two remote desktop licenses which are helpful. The price of the solution is high, it would be beneficial if it was more flexible and less expensive."

"It is less expensive as compared to SCCM."

"The product is expensive."

"I would rate the solution's pricing a six out of ten."

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Top Industries

By visitors reading reviews

Computer Software Company

20%

Manufacturing Company

10%

Energy/Utilities Company

Financial Services Firm

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IFS Applications?

Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.

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What is your experience regarding pricing and costs for IFS Applications?

The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.

See all answers

What needs improvement with IFS Applications?

I am not able to recall much about batch. Documentation-wise, they need more. There is not much available online, and the documentation availability is on the lower side compared to other products,...

See all answers

What do you like most about Quest KACE Asset Management Appliance?

The platform offers efficient stability.

See all answers

What is your experience regarding pricing and costs for Quest KACE Asset Management Appliance?

They are maybe on the higher end, however, their solutions suit bigger companies well. Building a solution out of smaller packages could end up being more expensive. Their pricing corresponds to th...

See all answers

What needs improvement with Quest KACE Asset Management Appliance?

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Product Reports

Buyer's Guide

IFS Cloud Platform

April 2025

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Buyer's Guide

IT Asset Management

January 2025

Quest KACE Asset Management Appliance report

Download Quest KACE Asset Management Appliance product report

Also Known As

IFS Applications, Assyst, IFS Cloud

KACE Asset Management Appliance, KACE Asset Management

Overview

IFS is the world’s leading provider of Industrial AI and enterprise software for hardcore businesses that make, service, and power our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability. Industrial AI is IFS.ai.

IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™.

IFS

The KACE Asset Management Appliance provides comprehensive hardware and software inventory and asset management across a variety of operating systems — Windows®, Mac®, Linux®, UNIX® and Chrome OS™, plus network-connected non-computing devices — through the entire IT asset lifecycle, giving you and your team more time to focus on IT innovation. Fast to implement and easy to use, this tool discovers all hardware and software on your network, and provides ongoing IT inventory management, IT asset management (ITAM) and software asset management (SAM).

Quest Software

Sample Customers

China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia.

Coastal Community Credit Union, St. Dominic Hospital

Buyer's Guide

IFS Cloud Platform vs. Quest KACE Asset Management Appliance

April 2025

Free Report: IFS Cloud Platform vs. Quest KACE Asset Management Appliance

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