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Isis Papyrus Customer Communications vs icon Communication Dynamics DOPiX-CCM comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

icon Communication Dynamics...
Ranking in Customer Communications Management (CCM)
20th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Isis Papyrus Customer Commu...
Ranking in Customer Communications Management (CCM)
7th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Customer Communications Management (CCM) category, the mindshare of icon Communication Dynamics DOPiX-CCM is 1.7%, up from 1.5% compared to the previous year. The mindshare of Isis Papyrus Customer Communications is 5.2%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Communications Management (CCM) Mindshare Distribution
ProductMindshare (%)
Isis Papyrus Customer Communications5.2%
icon Communication Dynamics DOPiX-CCM1.7%
Other93.1%
Customer Communications Management (CCM)
 

Featured Reviews

Use icon Communication Dynamics DOPiX-CCM?
Leave a review
it_user525924 - PeerSpot reviewer
Self Employed at a tech vendor
I value the document formatting and generation.
I value the document formatting and generation. It has evolved over time and has seen better days, but the capabilities are still very good. However, not for the high price. The product is good, but it is butchered to be a workflow engine, which it is not really designed for.
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Insurance Company
9%
Government
9%
Transportation Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Also Known As

No data available
Papyrus Platform, Isis Papyrus CCM
 

Overview

 

Sample Customers

Ergo/Axa/Ing/Generali/Unica/ADAC/Zurich/Barmenia/MannheimerConcordia
Union Investment, Cyta, NFU Mutual, BNP Paribas (Suisse) SA, Raiffeisen Group Austria, RheinLand Insurance Group, Chinatrust Commercial Bank, Gebªhren Info Service GmbH (GIS), National Savings and Investments (NS&I), Paneon
Find out what your peers are saying about Quadient, Gupshup, OpenText and others in Customer Communications Management (CCM). Updated: August 2026.
912,818 professionals have used our research since 2012.