ManageEngine Applications Manager and Icinga are competing products in IT infrastructure management. Icinga has the upper hand with its extensive feature set, but ManageEngine excels in cost-effectiveness and support.
Features: ManageEngine Applications Manager offers comprehensive monitoring across virtual environments and cloud applications, focusing on integration and cross-platform compatibility. It provides monitoring for applications, databases, and ERP systems, with agentless end-user monitoring. Icinga is known for highly customizable monitoring with support for a broad network and device integrations. Its strength lies in the ability to create extensive custom plugins and automate different tasks through APIs.
Room for Improvement: ManageEngine could enhance reporting capabilities and maintain the system to have fewer bugs during updates. Additionally, expanding integration offerings could provide better value. Icinga has areas for improvement in easing its deployment process and simplifying the initial configuration for less technically skilled users. It should also enhance the user interface for more intuitive navigation.
Ease of Deployment and Customer Service: ManageEngine Applications Manager offers straightforward deployment and robust customer service, noted for quick response times. Its documentation supports easy setup. Icinga's deployment is more complex, requiring technical expertise due to its customization capabilities. Customer service is community-supported, providing sufficient assistance but lacking quick resolution.
Pricing and ROI: ManageEngine Applications Manager is regarded as cost-effective with quick ROI due to lower setup costs and comprehensive features. Icinga requires higher initial investment but provides long-term value with its customizable feature set. Its pricing is aligned with its capabilities in monitoring complex environments.
| Product | Market Share (%) |
|---|---|
| Icinga | 3.9% |
| ManageEngine Applications Manager | 0.7% |
| Other | 95.4% |
| Company Size | Count |
|---|---|
| Small Business | 9 |
| Midsize Enterprise | 4 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 4 |
| Large Enterprise | 9 |
Icinga is a robust tool for monitoring IT infrastructure, known for its distributed monitoring capabilities and seamless integration with multiple platforms. It efficiently observes servers, network devices, and environments like Linux and Windows, enabling proactive issue identification and resource management.
With a focus on task delegation and clustering, Icinga offers an intuitive interface through its GUI and Icinga Director, simplifying configuration. The extensive plugin library supports diverse technologies, while the API allows automation with tools like Terraform and Ansible. Despite its strengths, users report challenges with data display in the GUI, a need for improved dashboards, and complex configuration processes. Users benefit from its SNMP alerts, email notifications, and automated incident handling, making it essential for managed service environments and enterprises.
What are the key features of Icinga?Icinga is widely adopted in IT environments for monitoring servers, networks, and applications across industries such as finance, healthcare, and technology. Its ability to integrate with various operating systems and automation platforms makes it a versatile choice for industries prioritizing comprehensive surveillance and proactive management of their infrastructure.
ManageEngine Applications Manager is an application performance management (APM) solution that is designed to give users deep insights into both the way that their applications perform and the way that users of those applications experience them. Organizations can use this solution to identify areas where their critical applications are lacking and address them before there are any negative repercussions. ManageEngine Applications Manager is the kind of tool that companies of all sizes can use to keep their applications running in the best way possible.
ManageEngine Applications Manager Benefits
Some of the ways that organizations can benefit by deploying ManageEngine Applications Manager include:
ManageEngine Applications Manager Features
Some of the many useful features ManageEngine Applications Manager has to offer include:
Reviews from Real Users
ManageEngine Applications Manager is a solution that stands out when it is compared to many of its competitors. It is part of a complete suite of management tools that users can take advantage of. The way that ManageEngine Applications Manager keeps up to date with a regular schedule of software updates enables organizations to manage their applications without worrying that they are missing any important capabilities or features. If any feature is absent, users can integrate the solution with other monitoring solutions. ManageEngine Applications Manager regularly undergoes updates that ensure that users have access to all of the latest features and patches.
Rodrigo T., the CEO of AXIOVISTA spa, writes, “This solution is a part of a complete suite of management tools. So, it can be integrated with other solutions for monitoring networks, which is very important. You can expand it or interconnect it with many other tools, which is a powerful feature.”
Syed A., the enterprise senior account manager of sales at a tech services company, writes, “Our customers appreciate that ManageEngine sends regular updates, upgrading their software several times a year.”
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