We performed a comparison between Icinga and Loom Systems based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Macros and the ability to connect it to Google Maps are valuable features."
"Icinga has multiple automation and integration features. There is an API for everything and a web UI for configurations. The APIs enable you to automate tasks in Icinga. We can also use plugins to talk to the API. The Icinga Director talks to a database in the background, and you can import settings from the CMDB to all systems in Icinga."
"It is really easy in Icinga to create your own plugin and integrate it without any fuss. And it works just perfectly fine."
"An affordable solution for small organizations to do basic network monitoring."
"I like the ability to amend and adjust things really easily, which is useful in a case where you could make it auto-discover and then set a template to say all of these applications or servers under this template have an automatic threshold set that you’d set up manually."
"There's a module called Icinga Director, which helps us configure the product using an intuitive interface through clicks instead of creating a text configuration. It's very helpful for us."
"The drafts are easy but what I like about Icinga is that there are many add-ons that you can download."
"We have found the solution to be stable."
"You can develop your own apps within Loom, and they can be configured very simply."
"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."
"The RFS portion of the solution is the product's most valuable feature."
"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."
"At this time, the layout of the website is a bit difficult. It should be more user-friendly for changing the background and logos."
"In general, the product does not look good. However, it does what it is supposed to do. So, the improvements should focus on usability and UI."
"Icinga is a complex solution that's hard to learn. It's a powerful product for monitoring, but new users will have a hard time figuring out what to do."
"We have found some problems with Nagios, and support isn't very responsive."
"The solution lacks many features important to higher-level IT management and network support."
"It needs Trap SNMP. I saw the documentation for Zabbix, that it has its own built-in product which handles SNMP traps, and there's nothing similar in Icinga or Nagios. I think this feature is most important for me."
"The installation and configuration are very complex."
"The tool currently fails to provide notifications to users."
"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"
"The reporting is a bit weak. They should work to improve this aspect of the product."
"The change management within the solution needs to be improved. There needs to be more process automation."
"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."
Icinga is ranked 23rd in IT Infrastructure Monitoring with 16 reviews while Loom Systems is ranked 57th in IT Infrastructure Monitoring with 4 reviews. Icinga is rated 7.6, while Loom Systems is rated 8.0. The top reviewer of Icinga writes "A stable, scalable and cost-effective solution that helps with inbuilt scripts for easy modification". On the other hand, the top reviewer of Loom Systems writes "Simple and very effective for developing and configuring apps with great integration capabilities". Icinga is most compared with Zabbix, Checkmk, Nagios Core, Nagios XI and Centreon, whereas Loom Systems is most compared with Elastic Search and Splunk Infrastructure Monitoring. See our Icinga vs. Loom Systems report.
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