IBM Workload Automation vs Tidal by Redwood comparison

IBM and Tidal Software by Redwood are both solutions in the Workload Automation category. IBM is ranked #11 with an average rating of 8.0, while Tidal Software by Redwood is ranked #12 with an average rating of 9.2. IBM holds a 6.8% mindshare in WA, compared to Tidal Software by Redwood’s 4.2% mindshare. Additionally, 97% of IBM users are willing to recommend the solution, compared to 97% of Tidal Software by Redwood users who would recommend it.

IBM Workload Automation

Read 33 IBM Workload Automation reviews

3,944 Views
3,628 Comparison Views

97% willing to recommend

Tidal by Redwood

Read 37 Tidal by Redwood reviews

2,404 Views
2,380 Comparison Views

97% willing to recommend

IBM Workload Automation

Tidal by Redwood

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Executive SummaryUpdated on Jun 15, 2025

IBM Workload Automation and Tidal by Redwood compete in the workload automation category. Tidal appears to have the upper hand due to its seamless integrations and adaptable scheduling, though IBM offers robust customer service and high availability.

Features: IBM Workload Automation offers diverse automation capabilities with dependencies, event-based scheduling, and integration with applications such as Oracle and SAP. It provides dynamic conditional branching and high availability for critical business processes. Tidal by Redwood provides real-time monitoring, scheduling flexibility, and ease of management across platforms, simplifying workflows with its integration capabilities.

Room for Improvement: IBM Workload Automation users report challenges with the interface and monitoring unscheduled dependencies, indicating a need for better cloud capabilities. Tidal struggles with an outdated UI and complexity in setup and integration. While Tidal is seen as flexible, improvements in reporting and real-time insights are suggested. Both products could enhance customization options.

Ease of Deployment and Customer Service: IBM Workload Automation supports hybrid and on-premises deployments with high-level customer service, yet support experiences may vary by region. Customers may encounter technical support delays. Tidal by Redwood is noted for effortless on-premises deployments, less frequent support interactions, and responsive follow-up, making it simple to scale operations.

Pricing and ROI: IBM Workload Automation’s pricing model can be costly with sub-capacity licensing, though valued for its reliability. Users may consider alternatives for greater cost efficiencies despite appreciating its ROI. Tidal by Redwood offers flexible, transparent pricing with an enterprise-friendly model, facilitating budget planning without unexpected costs, allowing for scalable operations and robust ROI.

To learn more, read our detailed IBM Workload Automation vs. Tidal by Redwood Report (Updated: June 2025).

Buyer's Guide

IBM Workload Automation vs. Tidal by Redwood

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Workload Automation

Ranking in Workload Automation

11th

Average Rating

8.0

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Tidal by Redwood

Ranking in Workload Automation

12th

Average Rating

9.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Workload Automation category, the mindshare of IBM Workload Automation is 6.8%, down from 8.2% compared to the previous year. The mindshare of Tidal by Redwood is 4.2%, up from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Workload Automation

Featured Reviews

Ilhami Arikan

Cloud Services Automation Technologies Manager at Garanti Teknoloji

With an easy setup phase in place, agent-based installation can be done in minutes

Sometimes we have issues with the solution's stability. So, stability can be improved. Reporting and visibility of the solution need improvement. These days, we need more visibility. We need to access the logs and databases easily. You need to keep track of the running number of logs, like which ones are executed, completed, etc. So if there would be a good reporting dashboard, then it would be good. There's room for improvement in the solution since it is a challenging thing when we want to use the solution's technology with our new technologies. For example, if we need to use TWS on our OpenShift platform, the solution's API is not capable enough. So the product itself needs to be aligned with new technologies.

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Steve Mikula

IT Scheduling Manager at Paychex, Inc.

Very reliable processing engine, and scheduling is flawless—crucial elements in our financial transaction processing

Because we've been on it for 20 years, it's pretty easy for us to automate jobs with Tidal at this point. It has become second nature. It's pretty simplistic to set up and get going, although there are different levels of complexity you can have within the product. It depends on how simple you want to keep it. If you just keep it: Job A, Job B, Job C, Job D, that becomes pretty simple. But when you start integrating some complex calendars that use sub-calendars—and you can go three, four, or five deep to set up schedules—it becomes more complicated. The beauty of it is you can go as deep as you need to. We can get really complex or we can keep it simple. We have some use cases for both scenarios. The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring. We are a financial company, we move billions of dollars a day, and if we don't have our transactions processed in a timely manner we can be penalized and our clients can be penalized. It can have a serious financial impact.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The initial setup is easy."

"The solution helps automate processes so that the workload can be handled on a daily basis."

"The technical support is great, the product is easy-to-use, and it is stable."

"The most valuable feature of IBM Workload Automation is its holistic view, which helps me find technical solutions quickly. For instance, if a customer has an issue completing their workload within a specific time frame, the tool provides enough information to identify and resolve the issue. One of the main challenges is dealing with data infrastructure problems and pending updates. Workload Automation helps me leverage current AI capabilities to recommend architectural updates to avoid these issues. It also allows me to balance CPU usage effectively, ensuring service level agreements are met. The interface is user-friendly and facilitates this process smoothly."

"Technical support from IBM is very good."

"This solution has a request feature where users can request the added features they need to have developed. Based on client voting for those features, these are developed and released."

"The project we worked on involved the running of nearly 24,000 job instances in a single day, so I would say that the solution is stable."

"The whole product is valuable because it is a tool for batch automation."

More IBM Workload Automation pros

"It has been super stable. There are no complaints on stability. We would not be using it if Tidal wasn't stable."

"Tidal Automation offers extensive monitoring and reporting features that let users keep track of the status of their workflows and quickly spot any problems."

"Tidal Automation by Redwood is a user-friendly solution."

"It's easy to use and easy to administer, and it's very flexible."

"It is intended to enable large-scale automation environments, making it appropriate for companies with complicated processes and big data volumes."

"We have to run about 12,000 jobs every day and the majority of them need to be launched from our ERP, JD Edwards. The native compatibility of the Tidal platform with JD Edwards dovetails with our greatest need. It's directly connected to the heart of our IT system. We couldn't work without it."

"Tidal integrates with other third-party systems, which makes it easy to connect and exchange data."

"Tidal Automation’s most valuable feature is customization. It can work and connect with any app."

More Tidal by Redwood pros

Cons

"It would be helpful to have a mobile app that could be used to follow the job schedule."

"There should be more custom documentation, specifically around Java APIs. There should also be more training. In terms of features, we are currently using only 50% of its features. We don't use all features that are available, but there is always room for improvement in all of the tools."

"This solution does have bugs and could be improved in this regard. However, these bugs are resolved relatively quickly."

"The performance of the previous versions could be better."

"The schedule refreshes daily and that's a challenge for us."

"To improve IBM Workload Automation, I suggest enhancing automation features further, as more automation would be beneficial. The product is good enough for my current customers, but improving technical support and pricing would be welcome. We often need quicker responses and better solutions than we can manage manually. These improvements would make the product even better."

"The solution should offer more free technical sessions to customers so that they can gain more experience or learn more about how to use it."

"IBM Workload Automation could be improved by reducing its cost. The maintenance charges have increased significantly, and a lower cost would be beneficial."

More IBM Workload Automation cons

"They can do better reporting in terms of production statistics reporting."

"Their software installation and update process could use some improvements. I'm pretty sure they're working on that, but that's definitely an area where it could be streamlined a lot. There's still a lot of manual work that you have to do with the schedule when you deploy masters or do the agents."

"Understanding and using Tidal Automation could be overwhelming for someone with minimal programming language."

"My complaint about their pricing model is that every year or every time technology changes or somebody has a new requirement, it usually means that I can schedule that with Tidal, but I would need another adapter. So, every time there is a change, I need a different adapter that I don't have. That's why it is harder to plan for Tidal growth because you have to buy a new adapter every time."

"There are several improvement points that our team has provided to the vendor."

"Initially, it is complicated to understand the functionalities as there is limited product documentation."

"I'm still hoping with Explorer to be able to see end-to-end job streams. That's not really something that's easy to see today in the web client. However, I haven't worked with Explorer yet. One of the things that we have found frustrating is not being able to see an end-to-end job stream across multiple applications within Tidal. We use jobs for that right now, but I have high hopes that we'll be able to see that in Explorer."

"Some users have complained that the initial setup process is complicated and time-consuming, while others have suggested that the software could offer more freedom in customizing processes."

More Tidal by Redwood cons

Pricing and Cost Advice

"The contract is with the customer with whom we are working, so IBM is not directly involved in this."

"The solution is a little bit expensive."

"To my knowledge, IWA is the only WLA product that will provide "parallel tracking" capability to assist in upgrading from one platform to IWA."

"It is about one-third of the cost of a controller."

"We transitioned from a server license to per job license, and that saved us a lot money."

"Pricing depends on the number of agents that you install."

"The solution's pricing is affordable."

"The new prices that we've received seem reasonable and comparable to the marketplace."

"Our yearly licensing costs are between $10,000 to $20,000. They have always been reasonable with us. I like that non-production licensing is about half the cost of production licensing. Licensing is by adapter typically. We have had scenarios where we have had to take an adapter from one environment to another, and they've allowed us to do that. They have made it a very reasonable process. There's definitely a feeling that they will work with you."

"We've been able to purchase more adapters because the cost of the product has been very reasonable."

"...it is a pretty affordable scheduler tool that lets us do a lot. You get a lot of bang for the buck... The licensing model is hugely flexible."

"Right now, we are in a good position with the licensing model that we have with the Tidal vendor. So, we won't have any issues. even if we double in our current production. Initially, Tidal provided us some specs where if you have these number of jobs, then you come under this category. They usually provide a range of jobs from 2,000 to 10,000. You can use these specs for your infrastructure. Whether you have 2,000 or 8,000 jobs, Tidal should support it."

"The solution’s licensing model in terms of its flexibility and transparency regarding costs is pretty good. A person can buy the license, and if you decide to stop support, you can do that but still have the product. So, it's not like you're paying constantly to keep that license alive. Certainly, you want to keep support going too. Once you buy it, you own it. It's not like I have to keep paying somebody to keep using it."

"There have been pricing increases, but with the reduction that our company obtained from Tidal this year, the pricing has become very acceptable for this type of product."

"If you are willing to shop around to other vendors, you can possibly get a good price on your support license."

More Tidal by Redwood pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

32%

Computer Software Company

10%

Manufacturing Company

Retailer

Financial Services Firm

19%

Manufacturing Company

12%

Computer Software Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with IBM Workload Automation?

IBM Workload Automation could be improved by reducing its cost. The maintenance charges have increased significantly, and a lower cost would be beneficial.

See all answers

What is your primary use case for IBM Workload Automation?

We use IBM Workload Automation ( /products/ibm-workload-automation-reviews ) as a scheduler. We install agents on the application servers and use scheduling to trigger jobs on other servers. Our us...

See all answers

What advice do you have for others considering IBM Workload Automation?

I recommend IBM Workload Automation as it's a well-established and stable product. However, the cost is a concern. The product features a master-slave setup that ensures continuity during failures....

See all answers

What do you like most about Tidal Automation?

Tidal Automation by Redwood is a user-friendly solution.

See all answers

What is your experience regarding pricing and costs for Tidal Automation?

The price is reasonable in terms of the product’s functionality.

See all answers

What needs improvement with Tidal Automation?

Initially, it is complicated to understand the functionalities as there is limited product documentation. The setup and configuration of the software is a bit complicated. Providing the training vi...

See all answers

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Compared 33% of the time

Control-M vs Tidal by Redwood

Compared 22% of the time

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Compared 9% of the time

AutoSys Workload Automation vs Tidal by Redwood

Compared 9% of the time

ActiveBatch by Redwood vs Tidal by Redwood

Compared 5% of the time

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Product Reports

Buyer's Guide

IBM Workload Automation

June 2025

Download IBM Workload Automation product report

Buyer's Guide

Tidal by Redwood

June 2025

Download Tidal by Redwood product report

Also Known As

IBM Tivoli Workload Scheduler, IBM TWS

Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler

Overview

IBM Workload Automation helps companies manage operations, portfolio management, resource collection, and dependency scheduling. It facilitates transitions from legacy apps to web services, executing batch processing for tens of thousands of jobs daily with hundreds of users.

Teams rely on IBM Workload Automation to optimize backend workloads, maintain service levels, and offer support in remote environments. Its interface and job scheduler are appreciated for their value and effectiveness. Users benefit from batch automation, multiple node job triggering, stability, and batch app tracking. It provides a holistic view to resolve technical issues and leverage AI for updates. Its user-friendly interface simplifies workload management. Performance, monitoring, request features for adding functionalities, and workload management are key advantages.

What are the most important features?

Interface and Job Scheduler: Highly valued for managing processes efficiently.
Batch Automation: Facilitates the automation of batch processing tasks.
Multiple Node Job Triggering: Enables triggering jobs across multiple nodes.
Stability: Ensures a reliable and consistent performance.
Batch App Tracking: Allows tracking and monitoring of batch applications.
Holistic View: Helps in resolving technical issues and leveraging AI.

What are the benefits or ROI items to look for in reviews?

Performance: Enhanced system performance and monitoring capabilities.
Workload Management: Effective management of various workload types.
Request Feature: Ability to add new functionalities as needed.

IBM Workload Automation is implemented across several industries for diverse tasks. Companies executing high-volume batch processing, managing complex job dependencies, and transitioning from legacy systems find it valuable. Industries such as finance, healthcare, and manufacturing utilize it to maintain operational efficiency, enhance system performance, and automate critical processes.

IBM

Tidal Software is a leading provider of enterprise workload automation solutions that orchestrate the execution of complex workflows across systems, applications and IT environments. With a comprehensive portfolio of products and services, Tidal optimizes mission-critical business processes, increases IT cost efficiencies and satisfies legal and regulatory compliance requirements. Hundreds of customers around the world count on Tidal for modernizing their workload automation and driving their digital transformation. Tidal Software is headquartered in Chicago with offices in Houston, London, Minsk, Belarus and Chennai, India. For more information, visit tidalsoftware.com.

Tidal Software by Redwood

Sample Customers

Standard Life Group, Banca Popolare di Milano, A*STAR, ArcelorMittal Gent

Information Not Available

Buyer's Guide

IBM Workload Automation vs. Tidal by Redwood

June 2025

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