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IBM Workload Automation vs Tidal by Redwood comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Workload Automation
Ranking in Workload Automation
11th
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
33
Ranking in other categories
No ranking in other categories
Tidal by Redwood
Ranking in Workload Automation
12th
Average Rating
9.0
Reviews Sentiment
7.2
Number of Reviews
37
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Workload Automation category, the mindshare of IBM Workload Automation is 6.8%, down from 8.2% compared to the previous year. The mindshare of Tidal by Redwood is 4.2%, up from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Workload Automation
 

Featured Reviews

Ilhami Arikan - PeerSpot reviewer
With an easy setup phase in place, agent-based installation can be done in minutes
Sometimes we have issues with the solution's stability. So, stability can be improved. Reporting and visibility of the solution need improvement. These days, we need more visibility. We need to access the logs and databases easily. You need to keep track of the running number of logs, like which ones are executed, completed, etc. So if there would be a good reporting dashboard, then it would be good. There's room for improvement in the solution since it is a challenging thing when we want to use the solution's technology with our new technologies. For example, if we need to use TWS on our OpenShift platform, the solution's API is not capable enough. So the product itself needs to be aligned with new technologies.
Steve Mikula - PeerSpot reviewer
Very reliable processing engine, and scheduling is flawless—crucial elements in our financial transaction processing
Because we've been on it for 20 years, it's pretty easy for us to automate jobs with Tidal at this point. It has become second nature. It's pretty simplistic to set up and get going, although there are different levels of complexity you can have within the product. It depends on how simple you want to keep it. If you just keep it: Job A, Job B, Job C, Job D, that becomes pretty simple. But when you start integrating some complex calendars that use sub-calendars—and you can go three, four, or five deep to set up schedules—it becomes more complicated. The beauty of it is you can go as deep as you need to. We can get really complex or we can keep it simple. We have some use cases for both scenarios. The thing that I like the most is the reliability of the engine. The actual scheduling part of the product is pretty much flawless, but the stability of the product is what I find to be reassuring. We are a financial company, we move billions of dollars a day, and if we don't have our transactions processed in a timely manner we can be penalized and our clients can be penalized. It can have a serious financial impact.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The initial setup is easy."
"The solution helps automate processes so that the workload can be handled on a daily basis."
"The technical support is great, the product is easy-to-use, and it is stable."
"The most valuable feature of IBM Workload Automation is its holistic view, which helps me find technical solutions quickly. For instance, if a customer has an issue completing their workload within a specific time frame, the tool provides enough information to identify and resolve the issue. One of the main challenges is dealing with data infrastructure problems and pending updates. Workload Automation helps me leverage current AI capabilities to recommend architectural updates to avoid these issues. It also allows me to balance CPU usage effectively, ensuring service level agreements are met. The interface is user-friendly and facilitates this process smoothly."
"Technical support from IBM is very good."
"This solution has a request feature where users can request the added features they need to have developed. Based on client voting for those features, these are developed and released."
"The project we worked on involved the running of nearly 24,000 job instances in a single day, so I would say that the solution is stable."
"The whole product is valuable because it is a tool for batch automation."
"It has been super stable. There are no complaints on stability. We would not be using it if Tidal wasn't stable."
"Tidal Automation offers extensive monitoring and reporting features that let users keep track of the status of their workflows and quickly spot any problems."
"Tidal Automation by Redwood is a user-friendly solution."
"It's easy to use and easy to administer, and it's very flexible."
"It is intended to enable large-scale automation environments, making it appropriate for companies with complicated processes and big data volumes."
"We have to run about 12,000 jobs every day and the majority of them need to be launched from our ERP, JD Edwards. The native compatibility of the Tidal platform with JD Edwards dovetails with our greatest need. It's directly connected to the heart of our IT system. We couldn't work without it."
"Tidal integrates with other third-party systems, which makes it easy to connect and exchange data."
"Tidal Automation’s most valuable feature is customization. It can work and connect with any app."
 

Cons

"It would be helpful to have a mobile app that could be used to follow the job schedule."
"There should be more custom documentation, specifically around Java APIs. There should also be more training. In terms of features, we are currently using only 50% of its features. We don't use all features that are available, but there is always room for improvement in all of the tools."
"This solution does have bugs and could be improved in this regard. However, these bugs are resolved relatively quickly."
"The performance of the previous versions could be better."
"The schedule refreshes daily and that's a challenge for us."
"To improve IBM Workload Automation, I suggest enhancing automation features further, as more automation would be beneficial. The product is good enough for my current customers, but improving technical support and pricing would be welcome. We often need quicker responses and better solutions than we can manage manually. These improvements would make the product even better."
"The solution should offer more free technical sessions to customers so that they can gain more experience or learn more about how to use it."
"IBM Workload Automation could be improved by reducing its cost. The maintenance charges have increased significantly, and a lower cost would be beneficial."
"They can do better reporting in terms of production statistics reporting."
"Their software installation and update process could use some improvements. I'm pretty sure they're working on that, but that's definitely an area where it could be streamlined a lot. There's still a lot of manual work that you have to do with the schedule when you deploy masters or do the agents."
"Understanding and using Tidal Automation could be overwhelming for someone with minimal programming language."
"My complaint about their pricing model is that every year or every time technology changes or somebody has a new requirement, it usually means that I can schedule that with Tidal, but I would need another adapter. So, every time there is a change, I need a different adapter that I don't have. That's why it is harder to plan for Tidal growth because you have to buy a new adapter every time."
"There are several improvement points that our team has provided to the vendor."
"Initially, it is complicated to understand the functionalities as there is limited product documentation."
"I'm still hoping with Explorer to be able to see end-to-end job streams. That's not really something that's easy to see today in the web client. However, I haven't worked with Explorer yet. One of the things that we have found frustrating is not being able to see an end-to-end job stream across multiple applications within Tidal. We use jobs for that right now, but I have high hopes that we'll be able to see that in Explorer."
"Some users have complained that the initial setup process is complicated and time-consuming, while others have suggested that the software could offer more freedom in customizing processes."
 

Pricing and Cost Advice

"The contract is with the customer with whom we are working, so IBM is not directly involved in this."
"The solution is a little bit expensive."
"To my knowledge, IWA is the only WLA product that will provide "parallel tracking" capability to assist in upgrading from one platform to IWA."
"It is about one-third of the cost of a controller."
"We transitioned from a server license to per job license, and that saved us a lot money."
"Pricing depends on the number of agents that you install."
"The solution's pricing is affordable."
"The new prices that we've received seem reasonable and comparable to the marketplace."
"Our yearly licensing costs are between $10,000 to $20,000. They have always been reasonable with us. I like that non-production licensing is about half the cost of production licensing. Licensing is by adapter typically. We have had scenarios where we have had to take an adapter from one environment to another, and they've allowed us to do that. They have made it a very reasonable process. There's definitely a feeling that they will work with you."
"We've been able to purchase more adapters because the cost of the product has been very reasonable."
"...it is a pretty affordable scheduler tool that lets us do a lot. You get a lot of bang for the buck... The licensing model is hugely flexible."
"Right now, we are in a good position with the licensing model that we have with the Tidal vendor. So, we won't have any issues. even if we double in our current production. Initially, Tidal provided us some specs where if you have these number of jobs, then you come under this category. They usually provide a range of jobs from 2,000 to 10,000. You can use these specs for your infrastructure. Whether you have 2,000 or 8,000 jobs, Tidal should support it."
"The solution’s licensing model in terms of its flexibility and transparency regarding costs is pretty good. A person can buy the license, and if you decide to stop support, you can do that but still have the product. So, it's not like you're paying constantly to keep that license alive. Certainly, you want to keep support going too. Once you buy it, you own it. It's not like I have to keep paying somebody to keep using it."
"There have been pricing increases, but with the reduction that our company obtained from Tidal this year, the pricing has become very acceptable for this type of product."
"If you are willing to shop around to other vendors, you can possibly get a good price on your support license."
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Top Industries

By visitors reading reviews
Financial Services Firm
32%
Computer Software Company
10%
Manufacturing Company
7%
Retailer
7%
Financial Services Firm
19%
Manufacturing Company
12%
Computer Software Company
10%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with IBM Workload Automation?
IBM Workload Automation could be improved by reducing its cost. The maintenance charges have increased significantly, and a lower cost would be beneficial.
What is your primary use case for IBM Workload Automation?
We use IBM Workload Automation ( /products/ibm-workload-automation-reviews ) as a scheduler. We install agents on the application servers and use scheduling to trigger jobs on other servers. Our us...
What advice do you have for others considering IBM Workload Automation?
I recommend IBM Workload Automation as it's a well-established and stable product. However, the cost is a concern. The product features a master-slave setup that ensures continuity during failures....
What do you like most about Tidal Automation?
Tidal Automation by Redwood is a user-friendly solution.
What is your experience regarding pricing and costs for Tidal Automation?
The price is reasonable in terms of the product’s functionality.
What needs improvement with Tidal Automation?
Initially, it is complicated to understand the functionalities as there is limited product documentation. The setup and configuration of the software is a bit complicated. Providing the training vi...
 

Also Known As

IBM Tivoli Workload Scheduler, IBM TWS
Tidal Workload Automation, Cisco Workload Automation, Tidal Enterprise Scheduler
 

Overview

 

Sample Customers

Standard Life Group, Banca Popolare di Milano, A*STAR, ArcelorMittal Gent
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