"There's also a self-service solution manager... that allows us to enable staff to run complex automation tasks by clicking a button and entering some information. They don't have to have access to the OpCon environment to kick off those kinds of events."
"We're also starting to use its Self Service and Solution Manager. My team in the data center and some of the development team use the Self Service. Developers are using the Self Service for upon-request jobs for their testing. They used to have to go through us to schedule testing and now they can just go on and kick it off all they want. They have also really appreciated that they have access to view and/or submit jobs."
"The whole product is valuable to us because of the integrations that it has with the MCP and the Windows environments. You have to have the agent on each one of them that you want to monitor. The integrations that we have created are along the lines of extracting files and sending them through SFTP to another vendor. Those are the things that were taking a lot of time away from my staff."
"The most valuable feature is the automation in general."
"With a simple click of a button in self-service, the department or the user can complete his/her job."
"The end code response allows us to evaluate how a process finished, set the termination/end code appropriately, and then trigger further processing based on how it ended."
"There are a lot of valuable features. The version that we're currently casting, Self Service, is going to be the most valuable to us. It is going to allow us to open up the doors, broaden our automation capability and help other business units to be able to automate a lot of the little things that they do from day to day. I'm really looking forward to being able to help other areas with their automation needs. Self Service is really key."
"It seems like it would scale well."
"The project we worked on involved the running of nearly 24,000 job instances in a single day, so I would say that the solution is stable."
"The whole product is valuable because it is a tool for batch automation."
"This solution has a request feature where users can request the added features they need to have developed. Based on client voting for those features, these are developed and released."
"The support from Cisco is very good. I was with them as a company for 40 years"
"We use the solution for cross-platform, cross-application workloads. That's the biggest use for us and that's the biggest advantage."
"The most valuable feature is the job scheduler, where you can schedule thousands of jobs to execute at specific times."
"The Graphical Views feature is also very good for helping us to understand a job stream. It's great for providing a visual overview of the status of a workflow, especially the Critical Path view. That is one of our favorites."
"I like the fact that I have control, and I am able to monitor. If there is an issue, I would be able to respond to any jobs that may fail. With any other scheduler that I know of, a lot of times, when I have a very complex script, if there is an issue in the middle of it, I have to let the whole process fail and then figure out a way to recover from it, whereas Tidal will stop the process, and I can resolve that issue. Once I resolve the issue, I can continue the process. This is very important for invoicing, accounts payable, accounts receivable, or any kind of financial reporting. It allows you to recover from an issue much more effectively than anything else that I have seen."
"The FICS integration is a little bit clunky. We've had some tickets with their support team, and sometimes they couldn't figure it out, but that probably has more to do with FICS than with OpCon."
"A way to select multiple jobs in the UI for a quick change or to hold, release, et cetera, would be nice."
"Upgrading to newer versions remains complex."
"I would like to see OpCon being accessible using a mobile app."
"The products are extremely powerful and capable. Anytime you have such capability, the programming/configuration that goes into making it work can be complicated."
"More functionality within self-service would be greatly appreciated."
"The logs are a little daunting to look at the first few times, however, as you begin to understand what you're looking at, it becomes easier."
"Enterprise Manager is a little clunky which I know they're addressing in the solution's manager."
"This solution does have bugs and could be improved in this regard. However, these bugs are resolved relatively quickly."
"There should be more custom documentation, specifically around Java APIs. There should also be more training. In terms of features, we are currently using only 50% of its features. We don't use all features that are available, but there is always room for improvement in all of the tools."
"The performance of the previous versions could be better."
"The configuration of IBM Workload Automation has some challenges. We have a difficult time customizing it, but it is similar to other solutions."
"When we patch to the next version, there is often a little thing that breaks. It has rarely been a big deal, but I always seem to have to follow up on one tiny issue. It would help if they had some better QA testing of their patches."
"The GUI, the graphical user interface, gets a little bit busy."
"There are several improvement points that our team has provided to the vendor."
"My complaint about their pricing model is that every year or every time technology changes or somebody has a new requirement, it usually means that I can schedule that with Tidal, but I would need another adapter. So, every time there is a change, I need a different adapter that I don't have. That's why it is harder to plan for Tidal growth because you have to buy a new adapter every time."
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IBM Workload Automation is ranked 8th in Workload Automation with 4 reviews while Tidal Automation is ranked 7th in Workload Automation with 4 reviews. IBM Workload Automation is rated 8.0, while Tidal Automation is rated 8.6. The top reviewer of IBM Workload Automation writes "A stable solution ". On the other hand, the top reviewer of Tidal Automation writes "Allows us to use one scheduler for multiple instances, helps us to recover from an issue much more effectively, and is extremely flexible". IBM Workload Automation is most compared with Control-M, AutoSys Workload Automation, HCL Workload Automation, Red Hat Ansible Automation Platform and CA Workload Automation ESP, whereas Tidal Automation is most compared with Control-M, AutoSys Workload Automation, ActiveBatch Workload Automation, ESP dSeries Workload Automation and Automic Workload Automation. See our IBM Workload Automation vs. Tidal Automation report.
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