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IBM Spectrum Protect vs Quest Rapid Recovery comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Spectrum Protect
Ranking in Backup and Recovery
17th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
149
Ranking in other categories
No ranking in other categories
Quest Rapid Recovery
Ranking in Backup and Recovery
36th
Average Rating
8.8
Reviews Sentiment
5.7
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Backup and Recovery category, the mindshare of IBM Spectrum Protect is 2.2%, up from 2.3% compared to the previous year. The mindshare of Quest Rapid Recovery is 0.6%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

Syed Habib - PeerSpot reviewer
Manageable and comprehensive and integrates robust backup features for core banking
It's adequate for my core banking, however, I am looking for another solution for all systems. It is not compatible with other operating systems like Windows or Linux, and lacks a consolidated dashboard from Browser Spectrum. This is why I am searching for another solution. The product also lacks any centralized graphical user interface (GUI), such as Jarek Pod, and I am limited to using a console-based text user interface, which my local partner handles completely.
Adam Augustín - PeerSpot reviewer
Granular recovery, replication is good and offers good speed
It is for any kind of company that uses their own servers. From a global perspective, our clients are small-sized companies. All the SMEs, compared to the Slovakian market, are quite small. It's a small market with small companies. They just want to enhance security and follow regulations It's…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature for data recovery in IBM Spectrum Protect is its database protection capabilities."
"The licensing isn't very clear. They should work to simply or clarify the cost structure."
"This solution has improved our organization through better file and database recovery."
"The best part of this solution is that it just works."
"For initial setup, we started with the blueprints, which were great. The blueprints allowed us to be able to decide if we needed to use small, medium,k or large. Because we are a large environment, we used a large blueprint. Once we followed everything in the blueprint, it was a smooth transition from there."
"It has increased our security, scalability, and high availability."
"We've found the product to be quite stable and the performance is very good."
"It's a very stable product, and we've never had any downtime with it."
"The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality."
"Definitely, the mount and recovery points are the most valuable, because if someone deletes a file or something, or if something gets corrupted, we can always revert back to an old change because our repository goes about a month back. The ability to roll back files and the ability to roll back servers is really important."
"The best feature of the solution is the user interface."
"The solution's most valuable aspect is its ability to back up a physical server to another physical or virtual server."
"The fact that it can take a snapshot of everything on a server and replicate it on another server in real-time is the most valuable feature."
"The solution offers a 100% guarantee that if it's backed up you will be able to restore it onto any platform you want."
"The general backup for replication and virtual standby are the most valuable aspects. It does what it says it does. It's a decent tool for not a big budget."
"One feature I found that's the most valuable in Quest Rapid Recovery is the VM standby feature which is very useful for my current customer. The solution also has a great replication feature. The third most valuable feature in Quest Rapid Recovery is the five-minute RPO and the fifteen-minute RTO. The solution is also very user-friendly."
 

Cons

"We are having a balance issue between the reclamation and the backup function. It has to take the space back from the tapes before it can record to those tapes, but sometimes those two processes are overlapping."
"This solution does not have good support for virtualization and a hyper-converged environment."
"I would like to see more technical training online. Sometimes, it is a little bit difficult to find, or that I do not really know what I am looking for as somebody who is starting off finding their learning curve."
"Most customers still struggle with the reporting piece, especially generating reports. I think it needs some improvements in this area."
"The most important feature which I wish to be added involves the GUI, the user interface."
"I am looking forward to new features in the next release. One of the main features is the cloud storage integration, which was one of my main required features. I've had more difficult experiences with other platforms than with this one."
"It needs some software upgrades to fix some of its current bugs."
"It can be improved for large file systems with many files. Spectrum Protect can restore large files very well, but if you're restoring millions of little files, it is not as great. At one point, we tried to implement the VMware module with it, and it was awful and terrible. I don't know if that has improved. If it hasn't, this would be one big improvement."
"The terminology didn't seem easily available. When I go to the website, it is hard to search for things. You get all the articles, then you finally get the search button. They need the search at the top of the knowledge base. Then, on occasion, if you get an error message in the system, which is very important, it says, "Click here for more information," but I never get more information. The search engine doesn't find it or it is some weird error. It has never worked for me."
"It's not really Quest's fault, but the only issue that I had during the time when I was doing a lot of our restores is whenever the server reboots, it has to bring all of the repositories back in again, which takes around five to six hours to pull eight terabytes back in again."
"The on-premises deployment model shouldn't have a maintenance fee. If there's going to be technical support, they need it to be free or it should be paid on upon adopting the solution."
"There is room for improvement in customer service and support. I would like to see faster response time."
"In terms of what needs improvement in Quest Rapid Recovery, though the solution is seamless, right now, they are just giving the software which means we'll need to arrange the hardware. If they can combine the appliance and software, that would be a great approach. In the next release of Quest Rapid Recovery, it would be great if they'd add a folder backup feature because only a snapshot backup feature is available at the moment."
"Sometimes, when we have certain batches for Windows, it needs to be restarted. When it's restarted, the service is configured as a delayed start. Sometimes, you need to wait too long until it rights itself, or you have to do it manually."
"I think the self-paced learning and knowledge base can always be improved so that users can self-service without having to contact either a reseller or Quest. I know there are things that I would have been looking for to try and solve. And the only way I could get there was to actually open a ticket rather than go through self-service through the portal."
"I don't really think that there is a whole lot that needs to be changed. It would be nice if you could deploy the agent without having to reboot. When I upgraded my core to the latest version, I also wanted to update all of my servers, but I had to put that off because I can't just shoot it out there. I have to make sure it is at a time when I can do a reboot right away."
 

Pricing and Cost Advice

"Technical support is pretty good. It is doing fine, but you pay for it."
"We chose IBM Spectrum Protect, because they actually have something called MSP pricing, which means managed services provider pricing. The pricing was attractive, and it seems to be a platform that IBM is totally investing on in terms of new functions and new capabilities."
"Licensing can be either complicated or simple depending on what type of licensing you wish to use and what works best for your environment."
"We have spec'd out our build, and the cost of it can work quite easily today for our future needs."
"The pricing model of this solution is another difficult area, it's very sophisticated in the way they charge. It's based on PBU, which is a type of processor, how, many processors, and you need to put everything into an equation. However, they have different ways of charging or licensing. One way is a back-end volume or front-end volume, which is quite complicated."
"At scale, the consumption license (per TB) is very expensive."
"It is expensive."
"The licensing is varied. If we have small environments (not many TB being managed) it is best to license by PVUs (depending on the number of cores of the machine). If we manage many TBs we look at licensing by capacity which allows us to use all the agents of the product."
"The pricing is on the higher end."
"Its price is okay. It is reasonable in terms of the way it works."
"I believe the basic license comes with six terabytes, whereas a lot of the other ones are four terabytes. From the price point, it seemed a lot better than the comparative models, such as Datto, Barracuda, and some of the others. I believe Barracuda was about $15,000 for four terabytes, and Quest was around $12,000 for six terabytes. Pricing is based on the period. There is just the maintenance fee that you have to pay annually, or you can pay for a three-year or four-year contract. This includes Premier Support."
"It's very expensive which is why I want to drop it. They charge us per core and we have a six-core server. It's expensive to pay for maintenance charges. I want to switch to something cheaper."
"Licensing fees are based on the amount of data that you want to store, which is related to how many customers you want to cover."
"When I purchased the change to the license, it was $1,600. I think that was for changing the license. I don't believe that I had to purchase technical support in a while, so I must've bought maybe for five years, but I don't feel there was a huge cost involved in technical support. Its cost was definitely worth it because we've had a fantastic experience with them."
"I don't think the licensing for the product is very expensive."
"I'm not aware of the exact cost of Quest Rapid Recovery because I'm from the technical team, but in general, the solution is quite competitive cost-wise."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Government
9%
University
7%
Computer Software Company
18%
Manufacturing Company
9%
Financial Services Firm
8%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with IBM Spectrum Protect?
It's adequate for my core banking, however, I am looking for another solution for all systems. It is not compatible with other operating systems like Windows or Linux, and lacks a consolidated dash...
What do you like most about Quest Rapid Recovery?
The most valuable feature of Quest Rapid Recovery for our organization is the VM recovery functionality.
What is your experience regarding pricing and costs for Quest Rapid Recovery?
Dell solutions are approximately 30% to 35% more expensive than Veeam.
 

Also Known As

IBM TSM, IBM Tivoli Storage Manager
Dell AppAssure
 

Overview

 

Sample Customers

CERN, Einstein Healthcare, Nyherji, Allianz Australia, TZM, ABT Online, NCT, Kindred Healthcare Inc., Cobalt Iron, TransGrid, Baptist Health of Northeast Florida, Cash America, Piedmont Healthcare, RWGV, Arkansas Tech University, British Columbia Institute of Technology
PRIME aerostructures GmbH, Tamworth Regional Council, Rhondda Housing Association, Stadtwerke Pforzheim GmbH & Co., Guangdong Aiyingdao Childrens Department Store, Nspyre, Tarrant Technology Partners, CloudRunner
Find out what your peers are saying about IBM Spectrum Protect vs. Quest Rapid Recovery and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.