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IBM Resilient vs McAfee ePolicy Orchestrator comparison

IBM and McAfee are both solutions in the Security Orchestration Automation and Response (SOAR) category. IBM is ranked #11 with an average rating of 7.7, while McAfee is ranked #15 with an average rating of 8.8. IBM holds a 1.9% mindshare in SOAR, compared to McAfee’s 0.7% mindshare. Additionally, 75% of IBM users are willing to recommend the solution, compared to 81% of McAfee users who would recommend it.
IBM Resilient
Read 18 IBM Resilient reviews
  • 1,338 Views
  • 1,204 Comparison Views
75% willing to recommend
McAfee ePolicy Orchestrator
Read 42 McAfee ePolicy Orchestrator reviews
  • 1,301 Views
  • 768 Comparison Views
81% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 5, 2024

McAfee ePolicy Orchestrator and IBM Resilient are major players in the cybersecurity management industry. McAfee leads with user satisfaction in pricing and support, while IBM Resilient's superior features justify its premium cost.

Features: McAfee ePolicy Orchestrator excels in centralized security management, efficient automation, and comprehensive endpoint protection with tools like McAfee Threat Prevention and Adaptive Threat Protection. Its easy-to-use console offers customizable reporting and centralized virus signature updates. IBM Resilient distinguishes itself with robust incident response automation, dynamic playbooks, and deep integration capabilities valuable for real-time threat management and SOAR platform functionality.

Room for Improvement: McAfee could enhance its user interface to be more intuitive for non-technical users and expand its scalability features. More robust exploit prevention could better match enterprise needs, and more seamless integration with third-party tools is desired. IBM Resilient could lower its technical expertise requirements for deployment, improve user interface intuitiveness, and enhance its documentation to better assist new users in understanding its complex features.

Ease of Deployment and Customer Service: McAfee ePolicy Orchestrator's straightforward installation process is well-supported by online resources and a responsive customer service team, ensuring smooth deployment. IBM Resilient's deployment requires more technical expertise, but their dedicated support staff help streamline the process for users, making it worthwhile despite its complexity.

Pricing and ROI: McAfee ePolicy Orchestrator offers competitive pricing with a rapid return on investment by reducing operational costs through centralized management. IBM Resilient, although more expensive, justifies its pricing with significant ROI by improving incident response efficiency and minimizing downtime.

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To learn more, read our detailed IBM Resilient vs. McAfee ePolicy Orchestrator Report (Updated: June 2025).
Buyer's Guide
IBM Resilient vs. McAfee ePolicy Orchestrator
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Resilient
Ranking in Security Orchestration Automation and Response (SOAR)
11th
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (3rd)
McAfee ePolicy Orchestrator
Ranking in Security Orchestration Automation and Response (SOAR)
15th
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
42
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of IBM Resilient is 1.9%, down from 2.7% compared to the previous year. The mindshare of McAfee ePolicy Orchestrator is 0.7%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Usman Bhatti - PeerSpot reviewer
Simple deployment, scalable, but lacking third-party solution compatibility
Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.
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Binu Haneef - PeerSpot reviewer
Comprehensive security management enabled through efficient integration and automation
McAfee ePolicy Orchestrator helps automate routine security tasks. We created customized automation. For example, when we did not have an EDR or XDR solution, we created tasks exclusively for detection and response automation and automatic segregation of infected PCs. The ability to customize the dashboard in McAfee ePolicy Orchestrator helps us significantly. The main feature is automation for auto-segmentation and segregation. As we are in an AI era, McAfee can focus on AI tools. Instead of putting manual effort into each security-related task, it can implement more advanced automation using AI. This enhancement could improve cybersecurity significantly. Regarding the reporting area in McAfee ePolicy Orchestrator, we are satisfied with what we currently have. Our cybersecurity team needs customized reports beyond the default ones. We have more than 20 separate reports for identifying threats, managing, and understanding the security posture of our company and assets.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"This is a good solution that we recommend for customers."
"The solution is simple to use and to integrate with IBM QRadar."
"Its flexibility is the most valuable."
"The solution is very easy to use."
"The most valuable thing about it is how easy it is to navigate the user interface."
"It's really simple and has a flexible interface."
"It is a stable solution...It is a scalable solution."
More IBM Resilient pros
"McAfee ePolicy Orchestrator has a built-in advanced pattern, which is very useful because it can detect any pattern."
"McAfee ePolicy Orchestrator's performance is good."
"It is a scalable solution...I rate its scalability a nine out of ten."
"We implemented data transfer protection, which allows transfer in one direction only. Users can copy from the PC to the USB but not from the USB to the PC. That way, if someone is carrying a virus on a USB, it will not be transferred to the PC."
"The best part is management in McAfee ePolicy Orchestrator."
"The advantages of McAfee ePolicy Orchestrator include being a centralized management console, which we possess when managing multiple solutions in Trellix DLP and EPP through the EPO solution."
"McAfee is helping us to clean all of the viruses from the machines, protecting our desktops from the latest threats."
"I really like the auditing component because it really looks at exactly what has happened on the network."
More McAfee ePolicy Orchestrator pros
 

Cons

"The tool needs to improve its documentation on license scripts."
"Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution."
"IBM Resilient could integrate better with my tools."
"What could make IBM Resilient better is if IBM increased the number of built-in integrations with different products from other vendors or third-party products."
"One thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading."
"The integration could be improved so that it is easy to integrate with other solutions."
"The initial setup is complex."
"The product needs a bit more development."
More IBM Resilient cons
"The installation process is quite difficult and requires technical support."
"I would like to see McAfee reduce the amount of manual work required."
"We need to consolidate multiple features into one console. It would be beneficial to have all the important features on a single platform."
"McAfee ePolicy Orchestrator support has been helpful. However, sometimes when I raise the case they take a while to answer. For example, the last time I used them it took them two weeks to reply back by email. No one has contacted me back since. They should improve their service."
"The way that ePolicy launches the updates is very slow. It would be great if that was faster."
"Some drawbacks include difficulty in supporting improvements because we don't get proper response from Trellix support, so there is a need to improve the support."
"There should be more insights and completeness into the cyber kill chain, similar to CrowdStrike and SentinelOne. It just seems a little outdated in being 100% signature-based without all of the insights and protections that come with CrowdStrike and SentinelOne. Overall, they've got some catching up to do if they plan to compete in the comprehensive EDR space."
"McAfee ePolicy Orchestrator should improve its integration with other tools."
More McAfee ePolicy Orchestrator cons
 

Pricing and Cost Advice

"There is a license you need to pay for in order to use this product."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"Pricing for the solution is good, in my opinion."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"It is very expensive."
"We could create unlimited users using the license we had purchased."
"The cost of the product is quite high."
More IBM Resilient pricing and cost advice
"$The price of McAfee ePolicy Orchestrator is expensive, it is approximately $6,000 to $9,000 per license annually."
"On a scale from one to ten, where one is cheap, and ten is expensive, I rate the solution's pricing a three out of ten."
"McAfee ePolicy Orchestrator is a cheaply priced product, meaning it is not expensive since McAfee provides a free version of ePO, which includes phone support as well."
"Compared to other Antivirus products, the cost of this solution is a bit high."
"This solution is priced in the mid-range."
"It's an expensive solution"
"There is a license required to use this solution. If we use the additional components, such as DLP encryption, there is an additional cost. However, it is similar to a separate product altogether. If you want to use that or not, it is optional, but when you use it, it will cost you additional pricing."
"McAfee tries to package different things into different products, then sell them as different products with different licenses. They just split everything up into multiple things. That's just their sales pitch and how they do it."
More McAfee ePolicy Orchestrator pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
33%
Computer Software Company
11%
Manufacturing Company
8%
Government
5%
Financial Services Firm
13%
Manufacturing Company
10%
Government
9%
Computer Software Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IBM Resilient?
It is a stable solution...It is a scalable solution.
See all answers
What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
See all answers
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
See all answers
Which is better - Mcafee's MVision ePO or ePolicy Orchestrator?
Our organization ran comparison tests to determine whether Mcafee's MVision ePO or ePolicy Orchestrator network security software was the better fit for us. We decided to go with Mcafee's ePolicy O...
See all answers
What do you like most about McAfee MVISION ePO?
McAfee ePolicy Orchestrator's performance is good.
See all answers
What is your experience regarding pricing and costs for McAfee MVISION ePO?
It's an expensive solution.
See all answers
 

Comparisons

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Palo Alto Networks Cortex XSOAR vs IBM Resilient
Compared 36% of the time
IBM Security QRadar vs IBM Resilient Logo
IBM Security QRadar vs IBM Resilient
Compared 19% of the time
Splunk SOAR vs IBM Resilient Logo
Splunk SOAR vs IBM Resilient
Compared 18% of the time
Fortinet FortiSOAR vs IBM Resilient Logo
Fortinet FortiSOAR vs IBM Resilient
Compared 11% of the time
ServiceNow Security Operations vs IBM Resilient Logo
ServiceNow Security Operations vs IBM Resilient
Compared 10% of the time
More IBM Resilient Competitors
Symantec Data Loss Prevention vs McAfee ePolicy Orchestrator Logo
Symantec Data Loss Prevention vs McAfee ePolicy Orchestrator
Compared 34% of the time
Splunk SOAR vs McAfee ePolicy Orchestrator Logo
Splunk SOAR vs McAfee ePolicy Orchestrator
Compared 34% of the time
Forcepoint Data Loss Prevention vs McAfee ePolicy Orchestrator Logo
Forcepoint Data Loss Prevention vs McAfee ePolicy Orchestrator
Compared 32% of the time
More McAfee ePolicy Orchestrator Competitors
 

Product Reports

Buyer's Guide
IBM Resilient
June 2025
IBM Resilient reportDownload IBM Resilient product report
Buyer's Guide
McAfee ePolicy Orchestrator
June 2025
McAfee ePolicy Orchestrator reportDownload McAfee ePolicy Orchestrator product report
 

Also Known As

No data available
McAfee ePO, ePolicy Orchestrator, Intel Security ePolicy Orchestrator, McAfee MVISION ePO
 

Overview

The Resilient Incident Response Platform (IRP) is the leading platform for orchestrating and automating incident response processes.

The Resilient IRP quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

IBM
McAfee ePolicy Orchestrator (McAfee ePO) is the most advanced, extensible, and scalable centralized security management software in the industry. Unifying security management through an open platform, McAfee ePO makes risk and compliance management simpler and more successful for organizations of all sizes.
McAfee
 

Sample Customers

Golden Living, Health Equity, USA Funds
Brelje & Race, Cognizant, Sutherland Global Services, Eagle Rock Energy, Arab National Bank, Bank Central Asia, Kleberg Bank, Leading Mexican Bank, SF Police Credit Union, Macquarie Telecom, Seagate Technology, Blackburn & Darwen Council, California Department of Corrections & Rehabilitation, IRCEP, Major U.S. State Government, State of Alaska, State of Colorado, Cemex, Deutsche Edelstahlwerke
Buyer's Guide
IBM Resilient vs. McAfee ePolicy Orchestrator
June 2025
Free Report: IBM Resilient vs. McAfee ePolicy Orchestrator
Find out what your peers are saying about IBM Resilient vs. McAfee ePolicy Orchestrator and other solutions. Updated: June 2025.
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We monitor all Security Orchestration Automation and Response (SOAR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.