IBM Resilient vs McAfee ePolicy Orchestrator comparison

IBM and McAfee are both solutions in the Security Orchestration Automation and Response (SOAR) category. IBM is ranked #11 with an average rating of 7.7, while McAfee is ranked #15 with an average rating of 8.8. IBM holds a 1.9% mindshare in SOAR, compared to McAfee’s 0.7% mindshare. Additionally, 75% of IBM users are willing to recommend the solution, compared to 81% of McAfee users who would recommend it.

IBM Resilient

Read 18 IBM Resilient reviews

1,338 Views
1,204 Comparison Views

75% willing to recommend

McAfee ePolicy Orchestrator

Read 42 McAfee ePolicy Orchestrator reviews

1,301 Views
768 Comparison Views

81% willing to recommend

IBM Resilient

McAfee ePolicy Orchestrator

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 5, 2024

McAfee ePolicy Orchestrator and IBM Resilient are major players in the cybersecurity management industry. McAfee leads with user satisfaction in pricing and support, while IBM Resilient's superior features justify its premium cost.

Features: McAfee ePolicy Orchestrator excels in centralized security management, efficient automation, and comprehensive endpoint protection with tools like McAfee Threat Prevention and Adaptive Threat Protection. Its easy-to-use console offers customizable reporting and centralized virus signature updates. IBM Resilient distinguishes itself with robust incident response automation, dynamic playbooks, and deep integration capabilities valuable for real-time threat management and SOAR platform functionality.

Room for Improvement: McAfee could enhance its user interface to be more intuitive for non-technical users and expand its scalability features. More robust exploit prevention could better match enterprise needs, and more seamless integration with third-party tools is desired. IBM Resilient could lower its technical expertise requirements for deployment, improve user interface intuitiveness, and enhance its documentation to better assist new users in understanding its complex features.

Ease of Deployment and Customer Service: McAfee ePolicy Orchestrator's straightforward installation process is well-supported by online resources and a responsive customer service team, ensuring smooth deployment. IBM Resilient's deployment requires more technical expertise, but their dedicated support staff help streamline the process for users, making it worthwhile despite its complexity.

Pricing and ROI: McAfee ePolicy Orchestrator offers competitive pricing with a rapid return on investment by reducing operational costs through centralized management. IBM Resilient, although more expensive, justifies its pricing with significant ROI by improving incident response efficiency and minimizing downtime.

To learn more, read our detailed IBM Resilient vs. McAfee ePolicy Orchestrator Report (Updated: June 2025).

Buyer's Guide

IBM Resilient vs. McAfee ePolicy Orchestrator

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Resilient

Ranking in Security Orchestration Automation and Response (SOAR)

11th

Average Rating

7.4

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Security Incident Response (3rd)

McAfee ePolicy Orchestrator

Ranking in Security Orchestration Automation and Response (SOAR)

15th

Average Rating

8.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of IBM Resilient is 1.9%, down from 2.7% compared to the previous year. The mindshare of McAfee ePolicy Orchestrator is 0.7%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Orchestration Automation and Response (SOAR)

Featured Reviews

Usman Bhatti

Senior Officer Security Operations Center at a financial services firm with 10,001+ employees

Simple deployment, scalable, but lacking third-party solution compatibility

Integrating IBM Resilient with other applications can be very difficult and technically challenging. Often, they use the excuse that you are using the latest version of an application, such as an endpoint security system, and they don't have an API or support for it at the moment. There is no automation in the SOAR solution. It's worth noting that many third-party add-on applications needed to be purchased separately to integrate with IBM Resilient. While there were built-in applications available for incident remediation, the selection was limited. Additionally, integrating third-party applications was often a difficult and time-consuming process due to the technical complexity involved.

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Binu Haneef

System Administrator at Sky News Arabia

Comprehensive security management enabled through efficient integration and automation

McAfee ePolicy Orchestrator helps automate routine security tasks. We created customized automation. For example, when we did not have an EDR or XDR solution, we created tasks exclusively for detection and response automation and automatic segregation of infected PCs. The ability to customize the dashboard in McAfee ePolicy Orchestrator helps us significantly. The main feature is automation for auto-segmentation and segregation. As we are in an AI era, McAfee can focus on AI tools. Instead of putting manual effort into each security-related task, it can implement more advanced automation using AI. This enhancement could improve cybersecurity significantly. Regarding the reporting area in McAfee ePolicy Orchestrator, we are satisfied with what we currently have. Our cybersecurity team needs customized reports beyond the default ones. We have more than 20 separate reports for identifying threats, managing, and understanding the security posture of our company and assets.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is easy to use."

"The product is very good at incident response."

"It is a stable solution...It is a scalable solution."

"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."

"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."

"As a whole, the product is stable...Technical support is very good."

"The solution is reliable in our usage."

"The solution is very easy to use."

More IBM Resilient pros

"The most valuable feature of the solution is the central management console, which is used for DLP, endpoint security, drive encryption, and application control."

"The most valuable features of this solution are the antivirus and the DLP."

"You have to have some experience, however, it's pretty simple to understand."

"It is a scalable solution...I rate its scalability a nine out of ten."

"The initial setup is very easy."

"The general endpoint protection is valuable, and it is easy to manage."

"What I like the most is the ability to manage centrally, to manage the various devices, the platform, and the endpoint, all from one console."

"The central manager policy means we have almost all client modules in one solution."

More McAfee ePolicy Orchestrator pros

Cons

"Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations."

"The integration could be improved so that it is easy to integrate with other solutions."

"IBM Resilient is quite complex, including its configuration."

"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."

"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."

"The product needs a bit more development."

"The product must provide more integration with other tools."

"IBM Resilient could integrate better with my tools."

More IBM Resilient cons

"Some drawbacks include difficulty in supporting improvements because we don't get proper response from Trellix support, so there is a need to improve the support."

"The solution could improve the EDR component in many areas, such as the zero-day and persistent threats. The implementation is also complex for this feature."

"McAfee ePolicy Orchestrator needs to upgrade the technology; it's like their area function is not quite as good as compared to other market vendors."

"Lacks a single plug-in for multiple uses."

"The issues with the integration capabilities of the product, specifically the ones that are deployed on an on-premises model, need to be improved."

"There needs to be support for Mac computers. Currently, McAfee does not work on iOS."

"There is a problem when it comes to agent communication and duplicate records, where the rebooting of a machine leads to the installation of a new agent and you get a lot of duplicate records that ultimately affect your compliance monitoring."

"McAfee ePolicy Orchestrator support has been helpful. However, sometimes when I raise the case they take a while to answer. For example, the last time I used them it took them two weeks to reply back by email. No one has contacted me back since. They should improve their service."

More McAfee ePolicy Orchestrator cons

Pricing and Cost Advice

"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."

"It is very expensive."

"There is a license you need to pay for in order to use this product."

"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."

"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."

"We could create unlimited users using the license we had purchased."

"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."

"The cost of the product is quite high."

More IBM Resilient pricing and cost advice

"It is attractively priced. It is a fraction of what we're going to pay for CrowdStrike or SentinelOne, but it only has a fraction of the capabilities as well."

"Compared to other Antivirus products, the cost of this solution is a bit high."

"$The price of McAfee ePolicy Orchestrator is expensive, it is approximately $6,000 to $9,000 per license annually."

"There is a license required to use this solution. If we use the additional components, such as DLP encryption, there is an additional cost. However, it is similar to a separate product altogether. If you want to use that or not, it is optional, but when you use it, it will cost you additional pricing."

"For large enterprise companies, the price should be alright, but for small businesses, the uptake might be slow because, for these clients, the price doesn't look very attractive."

"This solution is priced in the mid-range."

"McAfee ePolicy Orchestrator is not an expensive solution."

"McAfee ePolicy Orchestrator is a cheaply priced product, meaning it is not expensive since McAfee provides a free version of ePO, which includes phone support as well."

More McAfee ePolicy Orchestrator pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

33%

Computer Software Company

11%

Manufacturing Company

Government

Financial Services Firm

13%

Manufacturing Company

10%

Government

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Resilient?

It is a stable solution...It is a scalable solution.

See all answers

What is your experience regarding pricing and costs for IBM Resilient?

I am not the one in charge of pricing, so I am not sure about the costs.

See all answers

What needs improvement with IBM Resilient?

Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.

See all answers

Which is better - Mcafee's MVision ePO or ePolicy Orchestrator?

Our organization ran comparison tests to determine whether Mcafee's MVision ePO or ePolicy Orchestrator network security software was the better fit for us. We decided to go with Mcafee's ePolicy O...

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What do you like most about McAfee MVISION ePO?

McAfee ePolicy Orchestrator's performance is good.

See all answers

What is your experience regarding pricing and costs for McAfee MVISION ePO?

It's an expensive solution.

See all answers

Comparisons

Palo Alto Networks Cortex XSOAR vs IBM Resilient

Compared 36% of the time

IBM Security QRadar vs IBM Resilient

Compared 19% of the time

Splunk SOAR vs IBM Resilient

Compared 18% of the time

Fortinet FortiSOAR vs IBM Resilient

Compared 11% of the time

ServiceNow Security Operations vs IBM Resilient

Compared 10% of the time

More IBM Resilient Competitors

Symantec Data Loss Prevention vs McAfee ePolicy Orchestrator

Compared 34% of the time

Splunk SOAR vs McAfee ePolicy Orchestrator

Compared 34% of the time

Forcepoint Data Loss Prevention vs McAfee ePolicy Orchestrator

Compared 32% of the time

More McAfee ePolicy Orchestrator Competitors

Product Reports

Buyer's Guide

IBM Resilient

June 2025

Download IBM Resilient product report

Buyer's Guide

McAfee ePolicy Orchestrator

June 2025

Download McAfee ePolicy Orchestrator product report

Also Known As

No data available

McAfee ePO, ePolicy Orchestrator, Intel Security ePolicy Orchestrator, McAfee MVISION ePO

Overview

The Resilient Incident Response Platform (IRP) is the leading platform for orchestrating and automating incident response processes.

The Resilient IRP quickly and easily integrates with your organization’s existing security and IT investments. It makes security alerts instantly actionable, provides valuable intelligence and incident context, and enables adaptive response to complex cyber threats.

IBM

McAfee ePolicy Orchestrator (McAfee ePO) is the most advanced, extensible, and scalable centralized security management software in the industry. Unifying security management through an open platform, McAfee ePO makes risk and compliance management simpler and more successful for organizations of all sizes.

McAfee

Sample Customers

Golden Living, Health Equity, USA Funds

Brelje & Race, Cognizant, Sutherland Global Services, Eagle Rock Energy, Arab National Bank, Bank Central Asia, Kleberg Bank, Leading Mexican Bank, SF Police Credit Union, Macquarie Telecom, Seagate Technology, Blackburn & Darwen Council, California Department of Corrections & Rehabilitation, IRCEP, Major U.S. State Government, State of Alaska, State of Colorado, Cemex, Deutsche Edelstahlwerke

Buyer's Guide

IBM Resilient vs. McAfee ePolicy Orchestrator

June 2025

Free Report: IBM Resilient vs. McAfee ePolicy Orchestrator

Find out what your peers are saying about IBM Resilient vs. McAfee ePolicy Orchestrator and other solutions. Updated: June 2025.

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