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IBM Rational RequisitePro [EOL] vs OpenText Solutions Business Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Rational RequisitePro [...
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
OpenText Solutions Business...
Average Rating
8.0
Number of Reviews
4
Ranking in other categories
Software Configuration Management (9th), Business Orchestration and Automation Technologies (39th)
 

Featured Reviews

it_user5838 - PeerSpot reviewer
Senior Manager of Infrastructure at a retailer with 10,001+ employees
Provides traceability for internal applications.
I especially value the complete traceability and ease of use with Microsoft Word We did a complete traceability matrix for our most complex internal applications. Improved performance and usability Compatibility with other tools I have used it for ten years. I did not encounter any stability…
it_user713322 - PeerSpot reviewer
Works at a tech company with 51-200 employees
We've used it for traditional help desk and defect tracking endeavors
It is the Swiss Army knife of software applications. If you have a process, SBM can be easily used to track and report on that process We've used it for traditional help desk and defect tracking endeavors, but we've also used it for HR, Marketing, and even some non-traditional government…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I especially value the complete traceability and ease of use with Microsoft Word."
"The Composer is absolutely a magical tool, allowing you to get a fully functional app based on your process sketch in a couple of hours, without knowing BPMN notation."
"Allows us to automate work flows to provision IS services."
"There was a significant ROI, as the development of weekly metrics from Excel spreadsheets, Lotus Notes databases, Access databases, and some Word documents went from a two to three day affair to a process that now takes seconds."
"Estimates from all teams are visible in one general ticket (PFC)."
 

Cons

"Only go with this solution if you are not pursuing Agile development."
"User interface and links between tickets. For me, Jira is the ideal tool."
"Reporting is generally very good, but people always want more."
"Response time could improve."
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Also Known As

Rational RequisitePro
Micro Focus Solutions Business Manager, Serena Solutions Business Manager, TeamTrack
 

Overview

 

Sample Customers

Balfour Beatty, Amsterdam Airport Schiphol
eBay, AgustaWestland, EMI Music, LenderLive, Martin-Baker Aircraft Co. Ltd.
Find out what your peers are saying about BMC, Microsoft, Broadcom and others in Software Configuration Management. Updated: April 2026.
892,868 professionals have used our research since 2012.