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IBM Planning Analytics vs Software AG ARIS Process Mining comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
IBM Planning Analytics boosts budgeting productivity but faces challenges from rising costs, prompting some companies to explore alternatives.
Sentiment score
6.7
Users report mixed ROI from Software AG ARIS, with some experiencing high returns due to effective mining and simulation features.
The mining feature allows you to identify the bottlenecks easily, and the simulation feature integrates the ROI.
 

Customer Service

Sentiment score
6.0
IBM Planning Analytics support is positive, yet response times vary; documentation, training, and multi-level support are valued.
Sentiment score
8.4
Software AG ARIS Process Mining is renowned for efficient customer service, quick technical support, and reliable, responsive assistance.
Instead, we rely on third-party partners recognized by IBM, who provide cost-effective support.
We have a multi-level support system, with the initial level handled by the company we bought the license from and subsequent support from IBM.
Technical support for Software AG ARIS Process Mining is good.
 

Scalability Issues

Sentiment score
7.5
IBM Planning Analytics excels in scalability and real-time data, though complexity and pricing pose challenges for some users.
Sentiment score
7.5
Software AG ARIS Process Mining is scalable and user-friendly, beneficial for specific use cases like simulation and optimization.
Scalability is straightforward but it is pricey since it's a SaaS model priced per user.
Scalability is quite hard to implement in TM1, largely since the on-premise installation chosen back in 2014.
For scalability, Software AG ARIS Process Mining is fine; not perfect, but it's scalable.
 

Stability Issues

Sentiment score
7.7
IBM Planning Analytics is stable and reliable, praised for robustness, supporting budgeting in various industries with few issues.
Sentiment score
7.6
Users find Software AG ARIS stable, with cloud versions experiencing occasional slowness and downtimes, rating stability 7-8 out of 10.
A stable platform prevents loss of time during this process.
It happens sometimes that the server is down, and if the server is not working, you cannot work.
 

Room For Improvement

IBM Planning Analytics needs improved integration, pricing, visualization, user interface, functionality, automation, design, speed, and predictive analytics support.
Software AG ARIS Process Mining excels in modeling but needs improvements in AI integration, user-friendliness, and cloud performance.
The abundance of features results in complexity, requiring strict guidelines for developers to ensure simplistic approaches are adhered to.
IBM's visualization needs significant improvement.
Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
 

Setup Cost

Enterprise IBM Planning Analytics has setup costs from consulting fees and varied licensing, offering market-standard ROI and compatibility.
ARIS Process Mining's pricing is generally seen as fair, though some users find renewal negotiations necessary over time.
TM1 is quite expensive, and I'd rate the pricing as an eight out of ten.
While IBM's solutions were costly before, the introduction of SaaS models has reduced prices significantly.
 

Valuable Features

IBM Planning Analytics enhances planning with flexible design, Excel integration, sandbox testing, machine learning, and user-friendly interface.
Software AG ARIS Process Mining offers comprehensive process analysis, user-friendly interface, and powerful features for enhanced collaboration and discovery.
It also integrates machine learning and AI engines, enabling us to use algorithms for inventory forecasting which optimizes our inventory and replenishment rates.
Its stability helps controllers win time in their planning processes.
The collaborative features of Software AG ARIS Process Mining help with cross-department synergy because users don't need to download files and send them over email, waiting for replies to accommodate changes.
 

Categories and Ranking

IBM Planning Analytics
Ranking in Business Performance Management
4th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
No ranking in other categories
Software AG ARIS Process Mi...
Ranking in Business Performance Management
13th
Average Rating
8.8
Reviews Sentiment
7.2
Number of Reviews
7
Ranking in other categories
Process Mining (8th)
 

Mindshare comparison

As of October 2025, in the Business Performance Management category, the mindshare of IBM Planning Analytics is 6.3%, down from 9.7% compared to the previous year. The mindshare of Software AG ARIS Process Mining is 1.2%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Performance Management Market Share Distribution
ProductMarket Share (%)
IBM Planning Analytics6.3%
Software AG ARIS Process Mining1.2%
Other92.5%
Business Performance Management
 

Featured Reviews

Gnanavel-Chakkarapani - PeerSpot reviewer
Can easily create dashboards and helps businesses improve forecasting accuracy
The product has improved our company's forecasting accuracy since it serves as a very useful tool for our sales and controller teams as they easily get to enter the inputs using views in TM1, which gets loaded into our main database. If there are sales team members in different parts of the world, like in Hong Kong and Singapore, they may prefer to use IBM Planning Analytics, which is easy to use when compared to the Excel tool. Speaking about planning analytics and data analysis, I would say that our company used to use IBM Cognos Analytics for reporting, where we used to use Cognos Dynamic Cubes so that users can easily use its drag and drop features while getting to see the data for which the users had to wait for two to three minutes prior to its use. In our company, tons of data are loaded into the memory, and users can use Cognos Dynamic Cubes to analyze data and understand it. The AI capabilities of IBM have benefited our planning strategy as they are very useful for business. The tool allows the easy creation of dashboard reports using AI capabilities. No technical knowledge is required for business use cases. It is possible to integrate the product in scenarios where some new integrations are available. I remember that my company used Azure Data Factory to connect Azure, Oracle, and IBM WebSphere Application Server. When it comes to IBM Planning Analytics, it is complex to integrate it with LDAP and or any other authentication tool offered by Microsoft. In our company, some users like to integrate IBM Planning Analytics with the common LDAP or Microsoft AD, which we currently use for all our applications. The authentication part is difficult to configure with IBM Planning Analytics. The maintenance of the product is easy. My company has scheduled maintenance on the product every week, especially during forecast times, so that memories automatically lapse and users can freely access their servers. The use of the tool has had an impact on collaboration within our company's planning team since everyone knows how to easily access the data and publish the results. I recommend the product to those who plan to use it. I rate the tool a nine out of ten.
Nupur Wadhwa - PeerSpot reviewer
Features build trust despite occasional server challenges
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. I'm not sure if it's a server issue or a Software AG ARIS Process Mining issue. The cloud version becomes quite slow when connecting through tools such as Citrix, which is not the case with IBM. Sometimes I feel there are one or two features that IBM lacks or Signavio lacks, or other tools lack, but clients say that Software AG ARIS Process Mining has everything.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Manufacturing Company
11%
Retailer
8%
Computer Software Company
6%
Computer Software Company
14%
Financial Services Firm
12%
Energy/Utilities Company
11%
Outsourcing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise4
Large Enterprise7
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise2
Large Enterprise4
 

Questions from the Community

What do you like most about IBM Planning Analytics?
The most valuable features of IBM Planning Analytics for streamlining planning processes include a unified database where all data are centralized.
What is your experience regarding pricing and costs for IBM Planning Analytics?
While IBM's solutions were costly before, the introduction of SaaS models has reduced prices significantly. Comparatively, IBM rates may be better than those of competitors, such as Hyperion ( /pro...
What needs improvement with IBM Planning Analytics?
IBM is behind competitors like Tableau ( /products/tableau-reviews ) and Power BI in terms of visualization. Their visuals are less innovative and practical with fewer varieties. IBM's visualizatio...
What is your primary use case for Software AG ARIS Process Mining?
I am using Software AG ARIS Process Mining. I've been working with Software AG ARIS Process Mining for almost three years, but specifically in mining, I would say for the last six to seven months, ...
What advice do you have for others considering Software AG ARIS Process Mining?
I work with process mining for Software AG ARIS Process Mining, though not extensively, but I know the features that it has. I've tried importing Visio flowcharts into both IBM and Software AG ARIS...
What needs improvement with Software AG ARIS Process Mining?
I tried using the cloud version of Software AG ARIS Process Mining multiple times, and when I connect to the client server and log in to their Software AG ARIS Process Mining, it becomes too slow. ...
 

Also Known As

Cognos TM1, IBM Cognos TM1
ARIS Process Performance Manager
 

Overview

 

Sample Customers

ManpowerGroup, Convergys, AIG, Orchard Brands, Citibank, InterGen, Northwestern University, EF Education First, Ironside, Bazan Group, CSOB Insurance, Macquarie Group, Charles Stanley, SATO, Government of Sint Maarten, BMW Financial Services
AliCorp, Dubai Municipality, Encevo, PSA Groupe - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as being named a market leader for Process Mining with more than 30 years of experience in the business process management market, serving users worldwide, from 1 user companies to the Fortune 500.
Find out what your peers are saying about IBM Planning Analytics vs. Software AG ARIS Process Mining and other solutions. Updated: September 2025.
869,566 professionals have used our research since 2012.