We performed a comparison between IBM FileNet and Jive based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."There are a lot of valuable features, but the biggest advantage is that this system is stable; it's always online, it always works... once it's configured and running, we don't need to touch it and constantly make changes to it. It's a low-maintenance platform."
"The important features to me are that it is stable, scalable, and the integration between this platform and the other platforms is very good."
"FileNet is very user-friendly... We have business users using and it is quite friendly for them."
"It has given us a whole new environment to do document management and document storage."
"Gves us the ability to create an end-to-end [document] transaction."
"The most valuable features are the interconnectivity and the collaboration. No longer do I have to wonder what system I need to go to for the data I need. I know it's in FileNet."
"Provides records management functions."
"One of the most valuable features is FileNet's ability to capture things from the stack, from e-mail, to scanning of Excel and Word. FileNet can also convert many types of files to PDFs very easily."
"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."
"If there was more AI capability, into Watson, that would be a benefit."
"I would like to have easier steps for setting up the application. They should have an easy one step process for the whole installation. Right now, you have to know the application well to set it up and have IT expertise."
"Currently, our primary ERP system is SAP S/4HANA. Despite this, we have encountered difficulties integrating the solution with it, which remains an unresolved challenge for our team."
"I'd like to see more cognitive. That's obviously where all of our world is going. I think if we can have more of those types of features and functions as a core, out of the box, that would be very helpful for us and our space."
"We know that they're looking at documents, but we don't know what documents they're actually going and finding the most, or where the bottlenecks might be. It would be nice if there was some interconnectivity back into Bluemix to say, "Ok, you've got a workflow problem here." That would be a neat feature moving forward because we've got a lot of users that would just say, "The system is not working." We had a few threads would get hung up because they were just constantly banging on these few documents. If that were the case, if we knew that ahead of time, then we could fix that, change the search sequences to make it more efficient. But we were blind to that until the users said it's not working."
"The FileNet API seems like it is very difficult and not transparent."
"I would like IBM to improve with each release, continue moving towards a continual, tighter integration, and build solutions that take advantage of all the different modules the platform has from one place."
"I would rate the technical support as medium. I do not like the login process. It is not great."
"The search engine could be improved and also provide some kind of indexing."
Earn 20 points
IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews while Jive is ranked 31st in Enterprise Content Management. IBM FileNet is rated 8.2, while Jive is rated 8.2. The top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". On the other hand, the top reviewer of Jive writes "Used by our agile teams instead of email to track impediments". IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and Alfresco, whereas Jive is most compared with Yammer and Atlassian Confluence.
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