IBM FileNet vs Jive comparison

IBM and Jive Software are both solutions in the Enterprise Content Management category. IBM is ranked #4 with an average rating of 7.9, while Jive Software is ranked #35. IBM holds a 8.2% mindshare in ECM, compared to Jive Software’s 0.3% mindshare. Additionally, 91% of IBM users are willing to recommend the solution, compared to 100% of Jive Software users who would recommend it.

IBM FileNet

Read 103 IBM FileNet reviews

3,640 Views
3,349 Comparison Views

91% willing to recommend

Jive

Read 10 Jive reviews

609 Views
97 Comparison Views

100% willing to recommend

IBM FileNet

Jive

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

IBM FileNet and Jive offer solutions tailored to different business needs in the areas of enterprise content management and collaboration platforms. IBM FileNet has an advantage in document management functionality and enterprise data handling, whereas Jive impresses with its advanced collaboration features.

Features: IBM FileNet offers robust document management, advanced security, and automation capabilities. It is noted for its scalability and ability to manage large volumes of corporate data. Jive's collaboration platform provides seamless team interaction, dynamic content sharing, and rich communication features, making it appealing for enhancing engagement.

Room for Improvement: IBM FileNet could benefit from simplified deployment and more intuitive user interfaces. Improvements in integration flexibility and document retrieval speed could enhance its offering. Jive might enhance its data storage capabilities, provide more extensive support for large enterprise deployments, and improve integration with existing enterprise systems.

Ease of Deployment and Customer Service: IBM FileNet’s deployment complexity is suitable for large enterprises requiring tailored configurations, complemented by personalized support. In contrast, Jive offers a simpler deployment process, valuable for organizations needing quick setup and straightforward customer support that promotes user-friendly solutions.

Pricing and ROI: IBM FileNet typically requires a larger initial investment, which can extend the period needed for ROI, but is justified by its extensive capabilities for those requiring robust content management. Jive provides a lower entry cost leading to faster ROI, especially for businesses prioritizing increased productivity and collaboration.

To learn more, read our detailed IBM FileNet vs. Jive Report (Updated: September 2025).

Buyer's Guide

IBM FileNet vs. Jive

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM FileNet

Ranking in Enterprise Content Management

4th

Average Rating

8.2

Reviews Sentiment

6.6

Number of Reviews

103

Ranking in other categories

No ranking in other categories

Jive

Ranking in Enterprise Content Management

35th

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Web Content Management (39th), Corporate Portals (Enterprise Information Portals) (7th), Enterprise Social Software (12th), Knowledge Management Software (22nd), Enterprise Intranet (11th)

Mindshare comparison

As of October 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 8.2%, down from 10.4% compared to the previous year. The mindshare of Jive is 0.3%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management Market Share Distribution
Product	Market Share (%)
IBM FileNet	8.2%
Jive	0.3%
Other	91.5%

Enterprise Content Management

Featured Reviews

ARTHUR BRUNO

Consultor at a financial services firm with 10,001+ employees

Has provided robust content management but requires simplification in configuration and usability

We almost do not utilize the automation capabilities of IBM FileNet to streamline our business processes. The process automation and business automation features are barely used. Currently, we primarily use it to store content. We are now trying to use all of the functionalities of IBM FileNet, but we have not yet utilized the full capacity of the system. We are trying to reduce redundancy with IBM FileNet by enhancing our business rules. However, we still have significant redundancy. IBM FileNet can help us reduce redundancy, but we need to understand the tool and use all the functionalities to accomplish this. Ease of use with IBM FileNet is a disadvantage of this tool. It is complex and hard to use. When we try to set up IBM FileNet, we have many questions. We do not understand what we need to do in IBM FileNet. There are many configurations we must make but do not know how to implement. While IBM FileNet is very reliable, it is very difficult to set up. When reading the documentation about IBM FileNet, it appears to be very reliable and secure, but setting up configurations, access rules, authorization, and authentication seems to be very challenging.

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PatrickCiPaaS

Senior Technical Product Marketing Manager at SnapLogic

Works well to collaborate with creating documents or media for a specific goal.

The platform works well to collaborate with creating documents or media for a specific goal. It was more fun to create a community in Jive than to use shared spreadsheets in Dropbox or Google docs. Create a better way of adding users in bulk by email address.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"IBM FileNet has improved our organization with its single collaboration space."

"I like the security and also the configuration. It is easy to configure and most of our business use cases have everything just with the configuration itself."

"FileNet is very user-friendly... We have business users using and it is quite friendly for them."

"It saves our customers time by 30 to 40 percent by eliminating the time to process paper."

"It is really usable. There is a lot of support for it. You have the online components to trawl through the storage. I have a lot of fun with it."

"If we run into problems, which is inevitable (and we run into problems all the time), we get quick responses and good solutions back from the technical support."

"I would highly recommend it to those seeking a robust enterprise content management solution."

"It puts governance in place around the content and processes. Access levels can be set to certain parts of the document based on role level."

More IBM FileNet pros

"We are able to handle more than one hundred POs at any given time with their shipping docs and info, with only one person in charge."

Cons

"The analytics in FileNet are too complicated and they consume too much infrastructure, memory, and CPU. They're too expensive to work with."

"We know that they're looking at documents, but we don't know what documents they're actually going and finding the most, or where the bottlenecks might be. It would be nice if there was some interconnectivity back into Bluemix to say, "Ok, you've got a workflow problem here." That would be a neat feature moving forward because we've got a lot of users that would just say, "The system is not working." We had a few threads would get hung up because they were just constantly banging on these few documents. If that were the case, if we knew that ahead of time, then we could fix that, change the search sequences to make it more efficient. But we were blind to that until the users said it's not working."

"It was complex. There were a lot of dependencies depending on the product. It had to be compatible with the Windows matching."

"I think some of the technical pieces, when implementing it ourselves, were something of a roadblock until we discovered the Concierge. Those are some things they have to work on."

"Needs a better administration tool."

"For end-users there is a lack of administrative features. The interface of basic FileNet is not very good."

"It needs better collaboration between the IBM teams on the FileNet and CCM sides."

"I would like to see Azure AD added."

More IBM FileNet cons

"The search engine could be improved and also provide some kind of indexing."

Pricing and Cost Advice

"The platform is inexpensive."

"The physical space that we have gained back pays for the service. Therefore, it has reduced our operating costs overall. We have definitely seen ROI. I would estimate $30,000 a year."

"1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform."

"For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."

"The cost is about $40,000, plus yearly maintenance."

"It has reduced operating costs by reducing the amount of manual work needed."

"The tool is expensive, and I rate its pricing a ten out of ten."

"FileNet is quite expensive, although Documentum is expensive too."

More IBM FileNet pricing and cost advice

Information not available

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Developer with 51-200 employees

Aug 23, 2013

Jive vs Sharepoint vs Drupal Commons

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Computer Software Company

Government

Insurance Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	31
Midsize Enterprise	12
Large Enterprise	74

By reviewers
Company Size	Count
Small Business	5
Large Enterprise	5

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

See all answers

What is your experience regarding pricing and costs for IBM FileNet?

From the company's perspective, the licensing cost for IBM FileNet is still affordable. Though the license cost is somewhat expensive, it remains manageable. The company rates it between 3 and 5 be...

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What needs improvement with IBM FileNet?

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Comparisons

SharePoint vs IBM FileNet

Compared 17% of the time

OpenText Content Management vs IBM FileNet

Compared 15% of the time

OpenText Documentum Content Management vs IBM FileNet

Compared 11% of the time

Alfresco vs IBM FileNet

Compared 10% of the time

Hyland OnBase vs IBM FileNet

Compared 9% of the time

More IBM FileNet Competitors

Slack Business - Enterprise vs Jive

Compared 51% of the time

Microsoft Teams vs Jive

Compared 28% of the time

Atlassian Confluence vs Jive

Compared 22% of the time

More Jive Competitors

Product Reports

Buyer's Guide

IBM FileNet

September 2025

Download IBM FileNet product report

Buyer's Guide

Jive

September 2025

Download Jive product report

Also Known As

No data available

Clearspace, Jive SBS, Jive Engage, Jive-x, Jive-n

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

The workplace has changed. It has become more mobile, and has become a place where communication and collaboration across all spheres of the business is key to success. This is where Jive comes in with its cutting-edge mobile portal, its enterprise social network, and its integrative platform that is compatible with current infrastructure and modern cloud applications.

As a portal, Jive brings colleagues, content, and current news straight to your desktop or mobile device at the touch of your fingertips. The enterprise social software aspect of Jive connects business colleagues as never-before across geographical locations and throughout the organizational structure. The Jive platform is completely flexible and integrative, and will seamlessly integrate with current systems such as SharePoint and CRM tools, as well as cloud apps like Google Drive and Okta

Jive Software

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Eloqua, Hitachi Data Systems,T-Mobile, UBM, Thomson-Reuters, Groupon, Nike, Cisco, and others.

Buyer's Guide

IBM FileNet vs. Jive

September 2025

Free Report: IBM FileNet vs. Jive

Find out what your peers are saying about IBM FileNet vs. Jive and other solutions. Updated: September 2025.

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