We performed a comparison between IBM Datacap and VisualCron based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution automates manual data entry."
"I can have all scanners accessible from my end."
"It helps companies figure out how to use advanced imaging techniques, processes, best practices, and other tools."
"While we are doing indexing, we tag the document type. It's programmed inside of Datacap to automatically detect the document based on a given template. It auto-indexes that document, which means that it automatically tags the correct document type to the scanned document."
"The administration of the application following an error is most valuable. We are able to know easily when something is stuck in the system."
"The installation of the solution is very simple."
"I work for an insurance company, and we use Datacap for document processing."
"It is highly extensible, which we found to be most valuable. It is a very extensible solution because it is based on configurable rule sets. We were able to amend and adjust the solution and very easily add custom code and custom components. It does require some programming experience, but we found that not to be an issue. We liked its extensibility."
"We don't have to do any coding. We just plug and play and it works."
"It helped us reduce manual steps."
"I love VisualCron because we previously spent a lot of time writing Power switches to connect to SQL Server. VisualCron makes it easier to execute services or connect to FileZilla by only adding the credentials to the master credentials stored in the solution."
"'ve only had a few cases where I've had to request support in the past 12 years of use, but the support response time and resolution were was extremely quick."
"VisualCron is a very powerful program to automate different steps in your business processes. We use it to automate replacing files and inform departments about the replacement."
"It has improved our organization with more automation within the business departments and less administration and development in the IT department. Usually, as the IT department, we are the bottleneck for many requirements within the business. With this tool, the business departments are able to perform many task themselves."
"What I like about VisualCron is that like its name, it's a very visual tool. In my previous company, there were a lot of scripts for all kinds of services, and through VisualCron, you get to group all flows and get a nice visual overview. VisualCron also has an alerting feature, so you receive alerts from it. VisualCron makes everything clearer and easier to maintain. Every other solution that I was looking for almost always needed a programmer, but with VisualCron, you can do what you need to do without programming skills, so this is another valuable feature of the tool."
"What I found most beneficial from VisualCron is that you can directly connect it with different databases, user accounts, and credentials. You can run queries from one machine to another using the credentials, unlike PowerShell, that's run by the machine itself. With VisualCron, you can directly ask other machines and run requests through user credentials. Suppose you have an AWS or Azure environment. In that case, you can maintain the connection between on-premises and cloud-based machines, which is the type of setup in the organization I'm working for. You can directly call some of the services via VisualCron on your local on-premises machine, and I found that an excellent feature of the tool."
"The interface can be more intuitive."
"The technical support is horrible. They have downsized the support teams too much. They've outsourced some of them along with some of the development, and they're just stretched too thin."
"When I scan a document in Datacap that has a watermark or the document is a little distorted, the image output is poor. It either becomes completely black, or there is so much distortion that we cannot read the numbers or the addresses mentioned in the POD. When we scan a document, we expect the output to be at least 95 percent accurate."
"Its weaknesses are primarily tied to the lack of available resources and expertise in the market to effectively support and provide solutions and services to each customer for seamless implementation."
"Third-party integration could be improved; it's very slow."
"Currently, when you are entering invoices, you have to enter multiple rows. In Captiva the multiple rows will be dynamically added. This would be a beneficial feature for IBM to add."
"Reporting and analytics seem to often be something of an afterthought. With Datacap, they've started building out some dashboards, but one thing we hear from our clients a lot is, "Well, gee, we really love reports. What Datacap has is not really helpful. We'd like something better. We'd like more dashboards." That's one area where we've seen some feedback that the product could do better."
"I've faced some bugs or issues. They should do deeper testing of the product before releasing it because some of the bugs that I found were a bit simple. I understand that it is a massive product, and some of the functionalities can get overlooked."
"The error timeout and info could be better. When making web request calls, it will time out sometimes and we won't get any useful info out of the error response."
"VisualCron is software, and you will experience performance degradation when you scale up. VisualCron takes too much memory or CPU power. We have to increase the hardware resources of a specific server or system."
"The only problem I face when I use the tool is that it doesn't contain much documentation or it doesn't have many video tutorials on its features."
"There are some conditions in the mail trigger, but you can only use them as an "AND" condition, not as an "OR" condition. This is an improvement that could be useful. For example, some people put "invoice" in the subject and others put "invoice" in the body. If I want to make a trigger for everybody whose sending invoices, I have to make two jobs for this now."
"VisualCron's command console is a little bit difficult to understand and needs to improve."
"I want to improve the UI in VisualCron, as it's not as user-friendly, particularly when setting up the task scheduler. If you're familiar with the tool, then no problem, but if not, you'll have a problem typing text because sometimes, the cursor points to other places, so there's an issue with text box alignment in VisualCron. That was painful for me when I was just a VisualCron novice, but when you become used to it, there won't be a problem."
"I would like for VisualCron to expand audit log to show who changed job variables that are initialized per job run."
"VisualCron seems to operate like an efficient machine when it comes to improvements and enhancements and new features. I always appreciate the quick response I get when bringing up an issue or coming up with suggestions. I've mentioned before that it would be great to see a move away from SQLCE and XML configuration files."
IBM Datacap is ranked 6th in Intelligent Document Processing (IDP) with 26 reviews while VisualCron is ranked 14th in Robotic Process Automation (RPA) with 10 reviews. IBM Datacap is rated 7.6, while VisualCron is rated 9.0. The top reviewer of IBM Datacap writes "The ability to connect this information with the appropriate database and recognize it irrespective of the format or source is an extremely valuable feature". On the other hand, the top reviewer of VisualCron writes "It's user-friendly, and I didn't need long to understand the process". IBM Datacap is most compared with ABBYY Vantage, Microsoft Power Automate, Tungsten TotalAgility, HyperScience and OpenText Intelligent Capture, whereas VisualCron is most compared with Microsoft Power Automate, Control-M, AutoSys Workload Automation, ActiveBatch by Redwood and Stonebranch. See our IBM Datacap vs. VisualCron report.
See our list of best Robotic Process Automation (RPA) vendors.
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