IBM Cloud Pak for Security vs IBM Resilient comparison

"Cloud Pak provides a lot of functionalities and many free applications available from the online shop which can be deployed to your system, allowing for an increase in functionalities even if you've bought the smallest installation."

"The interface is good and very user-friendly."

"The solution is easy to use."

"The solution is very easy to use."

"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."

"It's really simple and has a flexible interface."

"The product is very good at incident response."

"Stability-wise, I rate the solution a ten out of ten...Scalability-wise, I rate the solution a ten out of ten."

"This is a good solution that we recommend for customers."

"As a whole, the product is stable...Technical support is very good."

"Lacks sufficient technical support."

"The customer support is generally quite good but sometimes there are problems with the vendor, tickets get lost, and the response time can be slow."

"Right now, sometimes it can take up to two to three months to resolve an issue, which is far too long."

"The integration could be improved so that it is easy to integrate with other solutions."

"This product could be improved with better customization. However, some competitors' solutions contain more integration, support, automation, or flexibility."

"Its price and technical support need improvement."

"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."

"The tool needs to improve its documentation on license scripts."

"Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations."

"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."

"The cost of the product is quite high."

"Pricing for the solution is good, in my opinion."

"There is a license you need to pay for in order to use this product."

"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."

"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."

"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."

"We could create unlimited users using the license we had purchased."

"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."