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IBM Cloud Pak for Security vs IBM Resilient comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Pak for Security
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
Cloud and Data Center Security (22nd)
IBM Resilient
Average Rating
7.4
Reviews Sentiment
6.6
Number of Reviews
18
Ranking in other categories
Security Incident Response (7th), Security Orchestration Automation and Response (SOAR) (19th)
 

Mindshare comparison

IBM Cloud Pak for Security and IBM Resilient aren’t in the same category and serve different purposes. IBM Cloud Pak for Security is designed for Cloud and Data Center Security and holds a mindshare of 0.7%, up 0.0% compared to last year.
IBM Resilient, on the other hand, focuses on Security Incident Response, holds 7.3% mindshare, down 8.5% since last year.
Cloud and Data Center Security Mindshare Distribution
ProductMindshare (%)
IBM Cloud Pak for Security0.7%
Illumio Segmentation14.0%
Akamai Guardicore Segmentation12.2%
Other73.1%
Cloud and Data Center Security
Security Incident Response Mindshare Distribution
ProductMindshare (%)
IBM Resilient7.3%
VMware Carbon Black Cloud9.2%
ServiceNow Security Operations8.8%
Other74.7%
Security Incident Response
 

Featured Reviews

reviewer1907040 - PeerSpot reviewer
IBM Security Product Manager at a tech services company with 201-500 employees
Great user-friendly interface; provides many functionalities and many free applications
The interface is good and very user-friendly, it's easy for our customers to use. Cloud Pak provides a lot of functionalities and many free applications available from the online shop which can be deployed to your system. It allows for an increase in functionalities even if you've bought the smallest installation.
ZaidHaddad - PeerSpot reviewer
Technical Seller at Alawtad group
Suitable for different industries and ensures effective incident response
IBM Resilient is great in many aspects like its wide range of integrations and customizable playbooks. However, one thing to improve is how it handles data formats, which currently might require scripting for conversion to CSV before uploading. Despite this, it stands out for incident response, case management, task organization, and team collaboration, making it a strong choice for organizations compared to competitors like Demisto Palo Alto. When it comes to additional features, I think IBM Resilient is on the right track with its AI capabilities, like linking related incidents and providing recommended actions. It would be nice to see more enhancements in this area, but overall, it looks good.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cloud Pak provides a lot of functionalities and many free applications available from the online shop which can be deployed to your system, allowing for an increase in functionalities even if you've bought the smallest installation."
"The interface is good and very user-friendly."
"The product is very good at incident response."
"The solution is simple to use and to integrate with IBM QRadar."
"It's really simple and has a flexible interface."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"The solution is easy to use."
"The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"As a whole, the product is stable...Technical support is very good."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
 

Cons

"The customer support is generally quite good but sometimes there are problems with the vendor, tickets get lost, and the response time can be slow."
"Lacks sufficient technical support."
"The tool needs to improve its documentation on license scripts."
"The integration could be improved so that it is easy to integrate with other solutions."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"The initial setup is complex."
"The response time of the support is an area of concern where improvements are required."
"Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"The ability to analyze incidents needs to be improved in the solution."
 

Pricing and Cost Advice

Information not available
"The licensing cost for IBM Resilient is not too expensive, but it's not affordable, so it's moderately expensive. Regarding price, I'm rating the solution seven out of ten. The company pays for the license yearly, based on the number of users. Apart from the cost of the license you need to pay for each user, you also need to spend an initial investment for the base platform. You also have to pay for IBM Resilient support."
"I feel it is an expensive product when my company pays annually for renewal, support, and follow-up."
"There are no costs except for the support services that our company pays in addition to the licensing charges attached to the solution."
"We could create unlimited users using the license we had purchased."
"It is very expensive."
"I would rate the tool’s pricing a three out of ten. The tool’s pricing is on a yearly basis."
"Pricing for the solution is good, in my opinion."
"There is a license you need to pay for in order to use this product."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
24%
Outsourcing Company
10%
Construction Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise2
Large Enterprise7
 

Questions from the Community

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What is your experience regarding pricing and costs for IBM Resilient?
I am not the one in charge of pricing, so I am not sure about the costs.
What needs improvement with IBM Resilient?
Integration with some devices, including Cisco PowerPower and certain antivirus products, has limitations.
 

Overview

 

Sample Customers

Information Not Available
Golden Living, Health Equity, USA Funds
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