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IBM Cloud Pak for Security vs Splunk SOAR comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Pak for Security
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
Cloud and Data Center Security (21st)
Splunk SOAR
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
76
Ranking in other categories
Security Orchestration Automation and Response (SOAR) (1st)
 

Mindshare comparison

IBM Cloud Pak for Security and Splunk SOAR aren’t in the same category and serve different purposes. IBM Cloud Pak for Security is designed for Cloud and Data Center Security and holds a mindshare of 0.8%, up 0.1% compared to last year.
Splunk SOAR, on the other hand, focuses on Security Orchestration Automation and Response (SOAR), holds 6.9% mindshare, down 8.0% since last year.
Cloud and Data Center Security Mindshare Distribution
ProductMindshare (%)
IBM Cloud Pak for Security0.8%
Illumio Segmentation13.4%
Akamai Guardicore Segmentation11.4%
Other74.4%
Cloud and Data Center Security
Security Orchestration Automation and Response (SOAR) Mindshare Distribution
ProductMindshare (%)
Splunk SOAR6.9%
Microsoft Sentinel9.8%
Palo Alto Networks Cortex XSOAR9.0%
Other74.3%
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

reviewer1907040 - PeerSpot reviewer
IBM Security Product Manager at a tech services company with 201-500 employees
Great user-friendly interface; provides many functionalities and many free applications
The interface is good and very user-friendly, it's easy for our customers to use. Cloud Pak provides a lot of functionalities and many free applications available from the online shop which can be deployed to your system. It allows for an increase in functionalities even if you've bought the smallest installation.
Vikash Kushwaha - PeerSpot reviewer
Full-Stack Software Engineer at mindpathtech
Automated playbooks have transformed incident response and now protect critical services
The biggest advantage I see from my personal experience as an integrator with Splunk SOAR is that it integrates with most of the security features among the Defenders, Microsoft Defender, firewalls, CloudWatch, and AWS security agents, as well as EC2 machines, firewalls, EDR, IAM, email security, and antivirus. It automates the security process over phishing emails and any other brute force attacks. It helps quite a lot because if 100 phishing emails were sent to a domain, a developer can only reach one, two, or five, but for hundreds of others, it actually supports better automated playbooks and provides major security. Splunk SOAR introduced some new and innovative capabilities or approaches that transformed the way my SOC operates. Splunk SOAR provides playbooks for automatic security features, such as for firewalls, phishing mails, and utilizing Defenders or virtual tools. A playbook maintains its algorithms or processes, so if any kind of security issue arises, the playbook automatically runs and handles actions such as IP blocking or resolving brute force attacks, notifying the admin about suspicious users. After implementing Splunk SOAR, the training process for my SOC team to use playbooks takes a long time during the whole integration part, as it retrieves all credentials from us, whether for an EC2 machine or any antivirus. It takes about one to two months for the team to fully sustain and know the processes of the playbooks and security, particularly for three or four individuals in the cyber security or DevOps team. Splunk SOAR significantly reduces the time spent on monotonous security tasks. In banking, insurance, or healthcare, automated services for addressing phishing emails and security threats are common. Having a manual workforce of two or three individuals can only handle five or ten security threats while Splunk SOAR automates the entire process across apps and machines, making it easier and notifying the admin about the threats. If someone tries to breach, Splunk SOAR immediately processes incoming requests, validating them and blocking any unsecured requests, which reduces a lot of time and effort. With the help of the playbook viewer, I assess the visibility provided by Splunk SOAR as very positive, especially for security purposes. If someone is attacked by 100 users, it blocks all the users, while individual developers such as myself can only handle two or three at a time. The automated process of Splunk SOAR handles all the processes concurrently, making it a game-changing solution. It helps reduce mean time to resolve (MTTR). It takes around 10 to 20 minutes to resolve one incident through the whole process and notify the admin of the issue. If there are multiple incidents, calculating the time taken for each, it generally requires around 40 to 50 minutes to resolve five incidents.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is good and very user-friendly."
"Cloud Pak provides a lot of functionalities and many free applications available from the online shop which can be deployed to your system, allowing for an increase in functionalities even if you've bought the smallest installation."
"Splunk SOAR has freed up our resources by automating tasks like IOC enrichment, reputation checks, ticket creation, and incident updates, reducing our manual efforts by approximately 20 to 30 percent and giving our analysts more time to focus on complex tasks and complex investigations."
"It has definitely saved a decent amount of time for our analysts so they can focus on other tasks."
"The customizable playbook is the most valuable aspect of the solution."
"The most valuable feature of Splunk SOAR is the automated playbooks, which saves analysts time."
"Our customers find it easy to conduct searches and consider it an excellent content management system."
"The best feature in Splunk SOAR is the visual Playbook Editor. The drag-and-drop interfaces make visualizations and understanding workflows easy."
"Splunk SOAR really automates triaging and investigation, reducing an engineer's one-hour incident investigation to just a few minutes while automatically closing false positive tickets with a high level of granularity."
"Integration has made our operations significantly easier, and for phishing investigations, IP checks, and endpoint isolations, our response time to incidents has reduced substantially, and false positives are identified much quicker because of Splunk SOAR."
 

Cons

"Lacks sufficient technical support."
"The customer support is generally quite good but sometimes there are problems with the vendor, tickets get lost, and the response time can be slow."
"I would like to see easier playbook development, better troubleshooting, debugging, and more intuitive improved integrations and documentation, which would also make automation easier to maintain."
"It would be ideal for us if Splunk SOAR could integrate with Teams."
"The solution is a bit more expensive than other offerings."
"The tool's response is slower because it has to search through a huge dataset, which can be improved for latency."
"The primary concern with Splunk SOAR is the learning curve and coding expertise required."
"The UI can be more customizable for the clients."
"Splunk SOAR should improve its ease of upgrade, which is a pain point for us right now."
"We want to see improvements made to the APIs such that we can connect to many different systems and data sources."
 

Pricing and Cost Advice

Information not available
"Splunk SOAR is moderately priced, neither cheap nor overly expensive."
"Splunk SOAR is an expensive solution for an organization of our size."
"The cost is high and the licensing is on an annual basis."
"The tool is not cheap."
"I don't know the exact price, but for my region, it is very expensive."
"When we first purchased our Splunk SOAR license, it was based on an event-count model. It was based on the number of events. I had strong opinions at the time that automation should not be stifled by the amount of automation you can accomplish, so the previous structure was not as beneficial for us. Later that year, we got told or saw at a conference that they announced user-based pricing. We are now in a renewal period, so we migrated to a user-based license model, which is more appropriate for us so that we no longer have to worry about stifling our automation based on the quantity."
"It's very overpriced because it is based on the number of users. There is no bulk licensing."
"I found the price of Splunk SOAR to be good."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Manufacturing Company
10%
Outsourcing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise10
Large Enterprise53
 

Questions from the Community

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What is your experience regarding pricing and costs for Splunk Phantom?
I was not involved with the pricing, setup cost, and licensing.
What needs improvement with Splunk Phantom?
To improve Splunk SOAR, I would suggest making it easier for integration with third-party applications without having to learn custom API commands. If something is not supported out of the box, it ...
What is your primary use case for Splunk Phantom?
My main use case for Splunk SOAR is integration with third-party apps. A quick specific example of how I use Splunk SOAR for integrating with third-party apps is collecting context data to help wit...
 

Also Known As

No data available
Phantom
 

Overview

 

Sample Customers

Information Not Available
Recorded Future, Blackstone
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