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IBM Cloud Identity Service vs Saviynt comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Cloud Identity Service
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
3
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (31st)
Saviynt
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
25
Ranking in other categories
User Provisioning Software (3rd), Identity Management (IM) (5th), Privileged Access Management (PAM) (10th), Identity Threat Detection and Response (ITDR) (9th), Identity and Access Management (32nd)
 

Mindshare comparison

While both are Identity and Access Management solutions, they serve different purposes. IBM Cloud Identity Service is designed for Identity and Access Management as a Service (IDaaS) (IAMaaS) and holds a mindshare of 0.5%, up 0.4% compared to last year.
Saviynt, on the other hand, focuses on Identity Management (IM), holds 8.7% mindshare, up 8.5% since last year.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
Identity Management (IM)
 

Featured Reviews

reviewer1054431 - PeerSpot reviewer
Excellent support, beneficial integration, and low maintenance
I have found IBM Cloud Identity Service to be highly scalable. It can handle thousands of users. IBM solutions are truly enterprise-grade. You don't find a lot of use cases for small businesses, or even sometimes medium businesses, the price point does not fit smaller businesses. The implementation effort, it's hard to find that cost-benefit.
VinayM - PeerSpot reviewer
Used for IAM, IGA, MFA, SSO, and access management
The technical support team's response time could be improved. After the implementation, Saviynt should provide good support to their customers. While migrating from legacy applications to the cloud, Saviynt has many bugs. The lift and shift are not very seamless. There are a lot of customizations to be done and some development is required. From the migration point of view, the solution is a little buggy.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."
"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."
"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."
"It's easy to manage and easy to use; a simple tool for end-users."
"The product's initial setup phase is simple."
"The workflow in Saviynt is easier compared to other tools. It's pretty straightforward."
"The feature that we use the most is the global, third-party user management."
"It's a highly functional system and a very well rounded solution. The onboarding of applications is solid. Their user access reviews are very good. Their role-based model and their identity life cycle stuff are solid. It's a very well rounded, strong product."
"One of the tool's advantages is its user-friendly interface, making it easier to manipulate from a GUI perspective. The graphical user interface for users and administrators is straightforward. While it may require more configuration initially, once set up, it becomes more accessible and easier to use."
"Saviynt has a lot of potential with many features available for users."
"It gives very good and in-depth knowledge about a particular identity. Everything is through a single click. We get to know the workflows related to a particular identity with a single click."
 

Cons

"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."
"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."
"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."
"The customer support and implementation services need to be improved."
"UI and support could be improved. The frequent updates and version changes can be disruptive for large organizations. Not every month, a large organization can go with the changes. Saviynt needs to consider this carefully."
"Both SailPoint IdentityNow and Saviynt have some bugs, but SailPoint is considered more mature with fewer bugs due to its longer establishment in the market since around 2005. SailPoint had its share of bugs in the early days, but they have resolved them over time, resulting in a stable product. Saviynt, on the other hand, was launched around 2013 or 2014 and is actively working to improve its product. Despite having some bugs, Saviynt is making progress and aims to build a stable product, but it is not there yet."
"Saviynt cannot customize based on customer needs."
"The custom application integration is a little complex, and this tool doesn't provide so many plugins or additional applications."
"Considering the shortcomings of the tool, I would say that the training part of the product needs improvement."
"An area for improvement in Saviynt is that there's a limitation on the number of logs you can get from the past twenty-four hours. For example, if the data is huge, the tool can only give you a maximum of one hundred logs. You can't get any further than that. In the next version of Saviynt, however, you can get more logs and you'll see them inside the log rotation. For example, when you're trying to search inside the log, you can select a date range, and then you can search for a particular log. We haven't used that new log rotation feature yet, but it's included in the next release of Saviynt. Another area for improvement in the tool is that it doesn't have a server monitoring feature, so if your server has a high load, it should give you a warning. You're supposed to get an alert similar to what's being done in WebLogic. In WebLogic, we had a separate facility, but in Saviynt, that feature's missing."
"The UI doesn’t enhance the user experience."
 

Pricing and Cost Advice

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."
"The price of the license for this product is quite expensive."
"If you are investing in securing your data and avoiding any non-compliance issues, then yes, it is certainly recommended. To put it plainly, if you're willing to pay fines and aren't concerned about the misuse of data, then there might not be a problem. However, if you intend to safeguard the data of your employees, vendors, and customers, it becomes crucial. In this context, managing data security requires preventive and detective measures, such as enforcing segregation of duties and regularly reviewing permissions. Throughout an individual's life cycle within an organization or customer life cycle, various access permissions are granted. Without taking action on these permissions, there is a risk of exposure later on. If individuals retain access after leaving the organization, it poses a serious security threat. Implementing solutions like Saviynt can address these challenges, ensuring continuous access review, generating reports, alerts, and identifying potential risks."
"If you need to make any changes then there are additional fees."
"The pricing is comparable to Azure Entra ID. Kind of the same"
"The solution has a pay-as-you-go licensing model, and you can subscribe monthly or yearly."
"We are not into the licensing part. The clients take care of the licensing part."
"Saviynt's pricing is acceptable and licensing costs are yearly."
"The product is less expensive than one of the competitors."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
15%
Computer Software Company
15%
Manufacturing Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Saviynt?
It is very easy to use. It addresses most of the trends in identity governance and risk management.
What is your experience regarding pricing and costs for Saviynt?
Saviynt is very affordable compared to its competitors. It is cloud-based, making it significantly cheaper than on-premises solutions. This cost-effectiveness aligns well with the Saudi market, whe...
What needs improvement with Saviynt?
One area for improvement is Saviynt's training platform. They could enhance their training arrangements for partners and build a stronger partnership environment. When discussing Azure or AWS-relat...
 

Overview

 

Sample Customers

Baxter Healthcare, 
Shell, McKesson, Kimberly-Clark, Ingram Micro, Intermountain Health Care, Forterra, CoreLogic
Find out what your peers are saying about Microsoft, SailPoint, Okta and others in Identity and Access Management as a Service (IDaaS) (IAMaaS). Updated: June 2025.
860,168 professionals have used our research since 2012.