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IBM Business Automation Workflow vs TIBCO iProcess Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
14th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
No ranking in other categories
TIBCO iProcess Suite
Ranking in Business Process Management (BPM)
41st
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 2.2%, down from 2.3% compared to the previous year. The mindshare of TIBCO iProcess Suite is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Customizable features empower seamless workflow automation
The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.
SA
An easy-to-use solution with great integration
It involves a lot of investment. The learning curve is not similar to other products, like K2. Regarding the user interface, I have to access workflows and define and manage the processes on the variant of a Windows application, which is not accessible if you don't have access from the client to install it on the workstation. And most of the solutions we're currently evaluating are web-based. Our customers and developers have complained that the UI is a little bit confusing. It has lots of elements. It's not user-intuitive compared to other products. Other than that, the licensing model is our main concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It provides a solution for integration orchestration. This solution is for any organization in the banking, telecommunications, healthcare, manufacturing, and all domains and industries."
"This product is tightly integrated with the RPA automation process."
"IBM has spent a lot of time on the connections between the rules engine and its other product, the core BPM platform. They've really centralized the suite as one offering now."
"The system is fully customizable, very resilient, and fault-tolerant."
"The business process modeling is the most valuable feature."
"The product is suitable for knowledge management processes."
"IBM provides long-term support and maintains a traditionally good customer-vendor relationship."
"One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA."
"It's very simple to use and the integration features between Java and other services within the workflow are very easy."
 

Cons

"The development UI is sometimes a little slow."
"The monitoring features must be improved."
"The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly."
"One significant challenge is the lack of accessible forums or resources to seek help or information when problems arise."
"The UI of the solution is not good. They should work to update the solution and make it better and fresher."
"IBM Business Automation Workflow could be more intuitive, with more advanced low-code features and services definition."
"Sometimes, we feel like we are not getting the full features of the content management capabilities."
"I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful."
"Our customers and developers have complained that the UI is a little bit confusing."
 

Pricing and Cost Advice

"While it can be quite costly, it offers significant benefits for users."
"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
"The solution has saved us time."
"Our license is on a three-year term."
"When you compare with Laserfiche and M-Files, IBM is expensive."
"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
"Licensing varies by use-case."
"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
"The price could definitely be lower."
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861,524 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
35%
Computer Software Company
9%
Government
6%
Insurance Company
6%
Financial Services Firm
27%
Computer Software Company
11%
Manufacturing Company
9%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about IBM Business Automation Workflow?
It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management.
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
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Also Known As

Business Automation Workflow
iProcess Suite
 

Overview

 

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Delta Air Lines, Detroit Water and Sewerage, DVLA, E-Plus, FedEx, Geisinger Health System, ING Turkey, Kempen & Co., KPN, LCL, Merck, Merial
Find out what your peers are saying about IBM Business Automation Workflow vs. TIBCO iProcess Suite and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.