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IBM Business Automation Workflow vs TIBCO iProcess Suite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
13th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
25
Ranking in other categories
No ranking in other categories
TIBCO iProcess Suite
Ranking in Business Process Management (BPM)
39th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 1.9%, down from 2.3% compared to the previous year. The mindshare of TIBCO iProcess Suite is 0.6%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
IBM Business Automation Workflow1.9%
TIBCO iProcess Suite0.6%
Other97.5%
Business Process Management (BPM)
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Customizable features empower seamless workflow automation
The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.
SA
An easy-to-use solution with great integration
It involves a lot of investment. The learning curve is not similar to other products, like K2. Regarding the user interface, I have to access workflows and define and manage the processes on the variant of a Windows application, which is not accessible if you don't have access from the client to install it on the workstation. And most of the solutions we're currently evaluating are web-based. Our customers and developers have complained that the UI is a little bit confusing. It has lots of elements. It's not user-intuitive compared to other products. Other than that, the licensing model is our main concern.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has integrated UI and deployment models, and it has a deep set of consultant and service provider ecosystem features."
"The solution reduces the time to the resolution which is essential for businesses."
"The most important aspect is that it helped us focus on the business process perspective."
"It gives us the ability to create toolkits and use them across many different applications. It allows us to write things one time, instead of having to write a diary for every single different application. We can write at once and reuse it."
"This product is tightly integrated with the RPA automation process."
"The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."
"IBM Business Automation Workflow is useful for helping us design custom user interfaces and processes we require."
"One of the most valuable features is the way that they are adapting to the market. Initially, it was doing only workflow. Now it has started bringing all the other components like rules within the workflow and then the integration with RPA."
"It's very simple to use and the integration features between Java and other services within the workflow are very easy."
 

Cons

"If the issue needs escalation to level two or level three, it can take time on a case-by-case basis."
"Sometimes, we feel like we are not getting the full features of the content management capabilities."
"The main areas which need improvement are specifically around reporting and analytics."
"The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly."
"The monitoring features must be improved."
"The setup and installation process could be made easier."
"IBM Business Automation Workflow could improve the integration."
"I would definitely like to see a unified interface between the BPM side of the house and the case side of the house. Something that just seems a bit more cohesive, because right now there is sort of a disconnect between the BPM and the case side of the house. That makes it a bit of a hard sell sometimes. That is definitely first and foremost on my wish list."
"Our customers and developers have complained that the UI is a little bit confusing."
 

Pricing and Cost Advice

"The solution has saved us time."
"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
"The product is expensive."
"Our license is on a three-year term."
"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
"When you compare with Laserfiche and M-Files, IBM is expensive."
"The price could definitely be lower."
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Top Industries

By visitors reading reviews
Financial Services Firm
32%
Computer Software Company
9%
Manufacturing Company
6%
Insurance Company
5%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise16
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about IBM Business Automation Workflow?
It performs the basic tasks that are required for the BBM solution as part of the overall integration with ECM or enterprise contact management.
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
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Also Known As

Business Automation Workflow
iProcess Suite
 

Overview

 

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Delta Air Lines, Detroit Water and Sewerage, DVLA, E-Plus, FedEx, Geisinger Health System, ING Turkey, Kempen & Co., KPN, LCL, Merck, Merial
Find out what your peers are saying about IBM Business Automation Workflow vs. TIBCO iProcess Suite and other solutions. Updated: September 2025.
867,497 professionals have used our research since 2012.