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IBM Business Automation Workflow vs ProcessMaker comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Business Automation Wor...
Ranking in Business Process Management (BPM)
16th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
26
Ranking in other categories
No ranking in other categories
ProcessMaker
Ranking in Business Process Management (BPM)
38th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Business Process Management (BPM) category, the mindshare of IBM Business Automation Workflow is 2.2%, down from 2.4% compared to the previous year. The mindshare of ProcessMaker is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Ateeq Rehman - PeerSpot reviewer
Customizable features empower seamless workflow automation
The system is fully customizable, very resilient, and fault-tolerant. We have first-line support from IBM, so there are no issues. We have integrations with different banks, ERP systems, and other human resource management systems by integrating through different systems. It provides many ways to integrate, and we are utilizing it effectively.
UchechiSylvanus - PeerSpot reviewer
Works well, but its interface should be a bit more user-friendly
We use it for our process flows and levels of approvals, but I am not managing it directly Its performance, stability, and security are fine. Its interface should be a bit more user-friendly. I have been using this solution for close to a year. It is stable. It is easy to scale. We currently…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"IBM Business Automation Workflow provides a seamless streamlined collaboration within the organizations."
"Productivity improvements are notable because processes have been orchestrated and streamlined with IBM Business Automation Workflow."
"The tool streamlines operations, especially from an operational perspective, by facilitating decision-making and ensuring timely approvals. This helps prevent delays in the approval process, where business process management adds significant value for us."
"The most valuable feature is automation, which is quite strong and we are quite happy with it."
"The solution's most valuable aspect is the fact it is highly configurable. We can do configurations very easily."
"This is a low-code software where you can just drag and drop on the user interface. There are also a lot of quality integrations such as TMS."
"The most valuable feature of IBM Business Automation Workflow is cost management."
"The business process modeling is the most valuable feature."
"What I like most is the seamlessness of the workflow capabilities."
"Its performance, stability, and security are fine."
 

Cons

"In terms of improvement, it could be less complex."
"From what I understand, in the next release they're actually going to combine all of this together as one integrated solution... If we could have one unified way to build a solution, that would really help."
"IBM Business Automation Workflow could improve the integration."
"I would like to see more streamlined install and provisioning; preferably containerized IBM BPM would be helpful."
"The main improvement would be to make it easier to implement and deploy so that customers can kick it off and run quickly."
"Code management lacks merging capabilities. If parallel development requires merging, improvements in this area would be beneficial."
"IBM Business Automation Workflow could be more intuitive, with more advanced low-code features and services definition."
"The monitoring features must be improved."
"Its interface should be a bit more user-friendly."
"This solution only supports basic text, but we would like to be able to insert components such as rich text, graphs, charts, pictures, and other objects."
 

Pricing and Cost Advice

"Nowadays, clients are looking at pricing as one of the major factors. For IBM products, they always think it is expensive for them. We are still educating our clients on the IBM FlexPoints licensing."
"IBM Business Automation Workflow has a flexible pricing mode, but the price is expensive. The price of the solution reflects the quality of the solution which is very high. The technical support is an additional cost."
"While it can be quite costly, it offers significant benefits for users."
"The product is expensive."
"There is still a relatively high total cost of ownership to actually implement, support, and stand up solutions."
"Licensing varies by use-case."
"The solution's pricing is a little bit expensive."
"It is on the expensive side, but it provides excellent supportability and an ecosystem that is proven to be a great fit for our organization."
"We have a yearly license."
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Top Industries

By visitors reading reviews
Financial Services Firm
37%
Computer Software Company
10%
Government
7%
Insurance Company
5%
Financial Services Firm
27%
Computer Software Company
17%
Educational Organization
10%
University
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What do you like most about IBM Business Automation Workflow?
The most valuable feature of IBM Business Automation Workflow is cost management.
What is your experience regarding pricing and costs for IBM Business Automation Workflow?
The price of IBM Business Automation Workflow is on the higher side compared to the features it offers.
Ask a question
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Also Known As

Business Automation Workflow
ProcessMaker Workflow Management & BPM, ProcessMaker BPM
 

Overview

 

Sample Customers

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil
Tulsa Community College, Sirius College, Mcredit Vietnam, Oregon City Schools, Lakozy Toyota, HyperCube
Find out what your peers are saying about IBM Business Automation Workflow vs. ProcessMaker and other solutions. Updated: April 2025.
850,028 professionals have used our research since 2012.