We performed a comparison between IBM Application Performance Management and Splunk based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Management (APM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"The most valuable feature is application monitoring."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"The breakdown of the response time of different components and getting in-depth details of the slow component are the most valuable features. It is easy to use, and it gets the job done."
"Working with the solution is very easy. It's user-friendly."
"There are many valuable features in New Relic APM. We developed some software applications and we are able to monitor the errors very easily. Their log security retention is very good."
"The VPN is one of the solution's most valuable features for us."
"The simplicity of the dashboard is very good."
"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable."
"IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."
"Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."
"It's easy to use."
"It's better than IBM, in my opinion, because it's an independent entity."
"The connections to the database are very good and updating the data files is simple to do. The dashboards are useful and user-friendly."
"It allows us to digest the information, the data, the different data streams, so we can make decisions based upon information that we receive, and it is pretty robust."
"The integration is seamless with many devices and operating systems."
"It provides a lot of analytics with the underlying AI engine, and it is a lot easier than other solutions. There are some products that do automated AI-based detection and drawing up charts, but for network monitoring and all of the monitoring aspects, it is quite a nice tool. It is very convenient for business users because they get more or less a lot of data readily available. If you're familiar with the Splunk query language, you can pretty much do whatever you want."
"The completeness of the solution is what we like the most."
"Splunk is stable, and this is why many customers want it."
"Splunk can extract all kinds of data. There's no limitation on what kind of structured and unstructured data one needs to extract — it can access any kind of data, including machine-generated data."
"I haven't come across any features that are lacking."
"It would be nice if there were pre-made dashboards."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"There has been some problem with the agent, and it is just not working well. It is not able to record information with the application server. They have been able to fix the issue, but it took quite a long time. This is the main issue in the APM products and also in New Relic. The mobile application monitoring has been pretty difficult to set up and also quite expensive. It should be a little bit easier and cheaper. Because it is pretty difficult and expensive, many customers don't take it."
"The solution could improve by having more network monitoring features, such as for all the infrastructure."
"The solution is quite expensive."
"They should bring the pricing down to be more competitive."
"The demo that was provided to us is not working very well. At times, there are errors."
"With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application."
"Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."
"It's still missing some platforms. For example, if you look to applications itself, it is missing the interface."
"In terms of the interface, it could include some improvements for the look and feel."
"Queries are not always as easy or straightforward as they might be, so it can be difficult to figure out what you need to look for."
"It would be nice if they had a wizard to construct searches, including more complex searches that include math or statistics."
"Being a SIEM solution with a centralized dashboard, we would like to have more options to customize it."
"The UI can be improved. Dashboards and reports can be better in terms of graphics."
"It currently has limited default rules and customizations. If they can concentrate more on the compliance part and the security information part, it would be helpful. The platform part is good, but it requires many features from the security aspect."
"It's difficult to set up initially, and their billing model is also a bit complicated."
"The solution could improve by making it more business analysis oriented. The way it is now is designed more for developers."
More IBM Application Performance Management Pricing and Cost Advice →
IBM Application Performance Management is ranked 44th in Application Performance Management (APM) with 4 reviews while Splunk is ranked 1st in Security Information and Event Management (SIEM) with 69 reviews. IBM Application Performance Management is rated 6.4, while Splunk is rated 8.2. The top reviewer of IBM Application Performance Management writes "Agent can be unreliable, but is able to display detailed process information at the OS level". On the other hand, the top reviewer of Splunk writes "Very versatile for many use cases". IBM Application Performance Management is most compared with BMC Compuware Strobe, Dynatrace, AppDynamics, Instana Dynamic APM and IBM Tivoli Composite Application Manager, whereas Splunk is most compared with Microsoft Sentinel, Elastic Security, Dynatrace and Azure Monitor. See our IBM Application Performance Management vs. Splunk report.
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