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Symantec Advanced Authentication vs i-Sprint AccessMatrix Universal Access Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

i-Sprint AccessMatrix Unive...
Ranking in Authentication Systems
29th
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Single Sign-On (SSO) (25th), Access Management (28th)
Symantec Advanced Authentic...
Ranking in Authentication Systems
23rd
Average Rating
7.8
Reviews Sentiment
8.7
Number of Reviews
9
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Authentication Systems category, the mindshare of i-Sprint AccessMatrix Universal Access Management is 1.4%, up from 0.2% compared to the previous year. The mindshare of Symantec Advanced Authentication is 1.5%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Symantec Advanced Authentication1.5%
i-Sprint AccessMatrix Universal Access Management1.4%
Other97.1%
Authentication Systems
 

Featured Reviews

NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…
Umair (Abu Mohaymin) Akhlaque - PeerSpot reviewer
Group CEO at Flexsolutions
Ensures robust security features and ease of deployment, although it may lack some of the more modern authentication options
There has been a need for aggressive development to modernize the product and align it with contemporary security requirements. While the rebranding has been a step forward, further enhancements are essential to meet the evolving demands of the market. It lacks features such as ActiveSync Exchange security, and it doesn't offer alternatives like password-less authentication via biometrics or patches. While Symantec mainly relies on traditional token-based or password-based methods, newer authentication methods are missing from its repertoire. Support services often lack promptness and depth of knowledge, leaving customers waiting for weeks to resolve issues. In the realm of multifactor authentication, swift resolution of problems is critical, as any slowdown or interruption can significantly impact operations. Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has high support capability."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"The product is quite good, and from my point of view, it can serve our requirements."
"Rules on Risk Authentication are very good."
"CA products are the best fit with our backend systems."
"It allows us to assure our customers that we are protecting their data."
"One of the most valuable features of this solution is that it's a strong authentication solution that's able to integrate with applications."
"It tells us exactly what we want in terms of authentication to various applications and provides protection for users who access them."
"It tells us exactly what we want in terms of authentication to various applications and provides protection for users who access them."
"It actually increases our revenue and the customer base."
"The most valuable feature is that we get a wide range of authentication methods and authentication integrators, so different platforms can get service authentication with transparency to the final user while providing strong authentication forms and connectors."
 

Cons

"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The tool needs to improve its cloud capability."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"It needs faster implementation on the cloud for our customers."
"Sometimes getting this set up does take a bit longer. It's not always install, next, next, next, finish."
"They definitely need to automate a few processes like the Wiley process."
"Arcot itself is based on a browser technology. This means that the office ID is effectively stored as a cookie in the browser."
"The initial setup of the tenant is a big cost element of the service and we were doing multiple tenants for our customer."
"Advanced Authentication talks about the Device ID. But how the device ID is captured, I want to know more about that."
"This solution could be improved with risk-based authentication. I think that this product has everything that most customers are looking for, but modern technology has people looking for security tools with risk-based authentication, which they have a separate tool for. If they could integrate this, it would improve Symantec Advanced Authentication. They have to look at what's newly trending and how things are moving forward, and then adapt and adopt those features. Symantec's technical support should also be improved, in terms of response time."
"Urgent improvement is necessary to ensure that support responses are faster and more effective, aligning with the demands of MFA implementation."
 

Pricing and Cost Advice

"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
"The price is reasonable."
"There are eventually going to be implementation costs. Sometimes you're required to have custom code developments there, so that has to be part of the implementation price."
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Large Enterprise7
 

Also Known As

AccessMatrix Universal Access Management
CA Advanced Authentication, CA Strong Authentication, CA Risk Authentication, Arcot WebFort, Arcot RiskFort
 

Overview

 

Sample Customers

IRAS, Singapore Bank
Global bank, Large Filipino Bank and SK Infosec
Find out what your peers are saying about Symantec Advanced Authentication vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: March 2026.
885,728 professionals have used our research since 2012.