Huawei eSight vs LogicMonitor comparison

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Huawei eSight

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Executive SummaryUpdated on Oct 9, 2024

LogicMonitor and Huawei eSight compete in the network monitoring software category. LogicMonitor holds an advantage due to its superior flexibility, customer service, and deployment options.

Features: LogicMonitor features highly customizable dashboards, robust modules for monitoring diverse devices, and offers third-party integrations like the Google Maps widget. Huawei eSight is comprehensive with a focus on Huawei products, providing strong resource monitoring and reporting within Huawei environments.

Room for Improvement: LogicMonitor could enhance topology mapping, automation for alerts, and UI modernization. Huawei eSight would benefit from improved integration with non-Huawei products, enhanced automation, and a more user-friendly network topology design.

Ease of Deployment and Customer Service: LogicMonitor supports deployment across Public Cloud, On-premises, and Hybrid Cloud environments, praised for responsive customer service. Huawei eSight is typically deployed On-premises with limited flexibility and less responsive support compared to LogicMonitor.

Pricing and ROI: LogicMonitor is premium-priced, offering significant ROI through scalability and reduced false alerts. Huawei eSight has competitive pricing within the Huawei ecosystem but can be expensive when used for broader network support. LogicMonitor's flexible solutions justify its cost in wider environments.

To learn more, read our detailed Huawei eSight vs. LogicMonitor Report (Updated: July 2025).

Huawei eSight vs. LogicMonitor

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Huawei eSight

Ranking in IT Infrastructure Monitoring

40th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Management Applications (9th)

LogicMonitor

Ranking in IT Infrastructure Monitoring

25th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (30th), Network Monitoring Software (23rd), Container Monitoring (8th), Cloud Monitoring Software (18th), AIOps (12th)

Mindshare comparison

As of August 2025, in the IT Infrastructure Monitoring category, the mindshare of Huawei eSight is 0.9%, up from 0.9% compared to the previous year. The mindshare of LogicMonitor is 2.2%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring

Featured Reviews

Gary Strydom

Desktop Analyst at Transnet

Used to monitor devices and provides the hardware alarms feature

Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it individually, I can monitor them from one single point. I would recommend the solution to other users because it provides a single point of view of the hardware. Overall, I rate the solution a nine out of ten.

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Henry-Steinhauer

Systems Engineer at LifePoint Health

They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.

I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."

"Huawei eSight provides businesses with monitoring capabilities of network devices across your network."

"The most important features are alarm management and the visualization of the health of our network devices."

"One of the most beneficial features of Huawei eSight is its simplicity and ease of use."

"I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."

"The solution's most valuable dashboard features include monitoring storage, resource availability, and hardware alarms."

"We can scale the solution."

"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."

More Huawei eSight pros

"The initial setup is very simple."

"I really appreciate the reporting function because it allows me to create dashboards that will be emailed to me during the morning so that I have a complete overview of my client's health, within a specific time frame."

"Having a full team at LogicMonitor for support is super helpful as they are available all the time to answer any questions you may have."

"LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These warnings allow us to correlate data and identify areas where we should take action, even if the issues aren't critical."

"The breadth of its ability to monitor all our environments, putting it in one place, has been helpful. This way, we don't have to manage multiple tools and try to juggle multiple balls to keep our environment monitored. It presents a clear picture to us of what is going on."

"We have very fine-tuned alerting that lets us know when there are issues by identifying where exactly that issue is, so we can troubleshoot and resolve them quickly. This is hopefully before the customer even notices. Then, it gives us some insight into potential issues coming down the road through our environmental health dashboards."

"It's the depth of data that it gathers that I find really useful because there's nothing worse, when you're trying to find information about something or dig deeper into something, than hitting the bottom of the information really quickly and not having enough information to work with. With LogicMonitor, there is a load of information to dig through. It's a really good solution for that."

"Whenever we reach out to our customers, we give LogicMonitor as a dashboard to them so they don't need to monitor the hardware side separately. For example, if my service is running on their hardware X, that means they don't need to monitor hardware X and our services too. LogicMonitor has the capability of monitoring their hardware as well as our services. This is how LogicMonitor helps us."

More LogicMonitor pros

Cons

"This solution could be improved by offering monitoring for all devices and not only Huawei devices."

"The variety of license types should be made simpler as, at present, it is complex."

"It is not a very flexible product."

"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."

"The price could be less costly."

"Something that could be improved is the lack of integration with Cisco switches. In the next release, I would like to see better reporting."

"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."

"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."

More Huawei eSight cons

"LogicMonitor has good features, but the ease of use is a little bit confusing. Additionally, we are looking for workflow automation, which is a little bit tricky for LogicMonitor."

"It needs better access for customizing and adding monitoring from the repository. That would be helpful. It seems like you have to search through the forums to figure out what specific pieces you need to get in for specific monitoring, if it's a nonstandard piece of equipment or process. You have to hunt and find certain elements to get them in place. If they could make it a bit easier rather having to find the right six-digit code to put in so it implements, that would be helpful."

"The only functional area I can think of that has room for improvement would be the dashboards. They could use a refresh. It would be nice if there were more widgets and more types of widgets."

"LogicMonitor can easily easy to pull data from one item at a time. I have yet to find a good way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity."

"The topology mapping is all based on the dynamic discovery of devices that could talk to each other. There is no real manual way that you can set up a join between two devices to say, "This is how this network is actually set up." For example, if you have a device, and you're only pinning that device and not getting any real intelligent information from it, then it can't appear on the map with other devices. Or if it can appear, then it won't show you which devices are actually joined to it."

"We would like to see more functionality around mapping of topologies, in terms of networks. An improvement that we would like to see is added functionality to get more detail out of mapping. For example, if the LogicMonitor Collector identifies a connection between two network endpoints, it would be great to actually see which ports are connecting the two endpoints together. That functionality is something we greatly desire. It would actually make our documentation more dynamic in the sense that we wouldn't need to manually document. If this is something that the platform could provide, then this would be a great asset."

"The dashboards can be improved. They are good, but there is a pain point. To show things to management, to explain pain points to other customers, to show them exactly where we can do better, the dashboarding could be better. Dashboards need to show the key things. Nobody is going to go into the ample details of Excel sheets or HTML."

"Some more application performance type monitoring would be nice. For example, an APM type solution, which would not necessarily completely replace it, but be able to tie into to what we're seeing on the application performance side so we can correlate what's going on with the application versus the underlying infrastructure."

More LogicMonitor cons

Pricing and Cost Advice

"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."

"The price is very expensive."

"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."

"The solution’s pricing is reasonable."

"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."

"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."

"It's an enterprise-grade solution and competitively priced compared to the other solutions that are out there... Our organization is not huge, but LogicMonitor is worth every penny that we pay for it. I've never heard anyone say, "I'm not sure that we're getting good value for money from this product." It's integral to our business."

"In terms of pricing, I would rate LogicMonitor four out of five."

"The tool's pricing falls into the middle range."

"The solution is not expensive."

"We pay for the enterprise tech support."

"It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost."

"We've had customers who have reduced their costs by not having multiple platforms for monitoring. That said, especially with super-large environments, the cost model for LogicMonitor is the one area where we run into issues."

"As a managed service provider, we have the highest level of licensing that they offer, so we don't have any extra fees. I believe there are some add-ons for some of the lower tiers of LogicMonitor service, but that's not something that we use with our agreement."

More LogicMonitor pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

19%

Comms Service Provider

Manufacturing Company

Financial Services Firm

Computer Software Company

16%

Financial Services Firm

11%

Manufacturing Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Huawei eSight?

We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers.

What needs improvement with Huawei eSight?

Huawei eSight should work on the option to have the email notification working on Office 365 Exchange.

What is your primary use case for Huawei eSight?

We use the solution to monitor the hardware environment of our data center. We mainly use Huawei eSight to monitor the devices. It assists in monitoring our devices in terms of utilization and moni...

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

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Product Reports

Network Management Applications

July 2025

Download Huawei eSight product report

Download LogicMonitor product report

August 2025

Overview

Huawei's eSight is a unified software suite for planning, operating, and maintaining complex enterprise ICT infrastructure from global, converged networks and data centers to multimedia and video communications that includes the facilities necessary for delivering performance and IT services. eSight provides a platform that supports infrastructure and devices from third-party providers, to develop custom management applications and improves O&M efficiency.

Huawei

LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.

LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.

What are LogicMonitor's key features?

Dashboards: Instant, interactive access to data for easy monitoring.
Customizable Data Sources: Robust, adaptable monitoring with logic modules.
Granular Alert Tuning: Enhances issue identification and resolution.
Reporting Capabilities: Detailed oversight and forecasting.
Third-Party Integration: Expands functionality with applications like Slack and ServiceNow.
AI Technology: Recognizes normal behavior and updates monitored elements.
Consolidated Monitoring: Combines diverse data sources into a single interface.

What benefits or ROI should users expect?

System Health: Ensures optimal system performance and availability.
Data Insights: Facilitates proactive management with comprehensive data.
Scalability: Adapts to different environments and technologies.
Efficiency: Streamlines monitoring with a single, efficient interface.
Predictive Analysis: Provides detailed oversight and accurate forecasting.

LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.

Sample Customers

Marina Bay, CITIC Pacific Mining

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens