Huawei eSight vs LogicMonitor comparison

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Huawei eSight

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Executive SummaryUpdated on Oct 9, 2024

LogicMonitor and Huawei eSight compete in the network monitoring software category. LogicMonitor holds an advantage due to its superior flexibility, customer service, and deployment options.

Features: LogicMonitor features highly customizable dashboards, robust modules for monitoring diverse devices, and offers third-party integrations like the Google Maps widget. Huawei eSight is comprehensive with a focus on Huawei products, providing strong resource monitoring and reporting within Huawei environments.

Room for Improvement: LogicMonitor could enhance topology mapping, automation for alerts, and UI modernization. Huawei eSight would benefit from improved integration with non-Huawei products, enhanced automation, and a more user-friendly network topology design.

Ease of Deployment and Customer Service: LogicMonitor supports deployment across Public Cloud, On-premises, and Hybrid Cloud environments, praised for responsive customer service. Huawei eSight is typically deployed On-premises with limited flexibility and less responsive support compared to LogicMonitor.

Pricing and ROI: LogicMonitor is premium-priced, offering significant ROI through scalability and reduced false alerts. Huawei eSight has competitive pricing within the Huawei ecosystem but can be expensive when used for broader network support. LogicMonitor's flexible solutions justify its cost in wider environments.

To learn more, read our detailed Huawei eSight vs. LogicMonitor Report (Updated: June 2026).

Huawei eSight vs. LogicMonitor

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Huawei eSight

Ranking in IT Infrastructure Monitoring

55th

Average Rating

7.4

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Network Management Applications (17th)

LogicMonitor

Ranking in IT Infrastructure Monitoring

8th

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (10th), Network Monitoring Software (7th), Container Monitoring (4th), Cloud Monitoring Software (6th), AIOps (6th)

Mindshare comparison

As of July 2026, in the IT Infrastructure Monitoring category, the mindshare of Huawei eSight is 0.8%, down from 0.9% compared to the previous year. The mindshare of LogicMonitor is 2.8%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
LogicMonitor	2.8%
Huawei eSight	0.8%
Other	96.4%

IT Infrastructure Monitoring

Featured Reviews

Gary Strydom

Desktop Analyst at Transnet

Used to monitor devices and provides the hardware alarms feature

Huawei eSight has helped me overcome many monitoring aspects of the hardware. From a single view, I can monitor all the hardware. Instead of logging on to each piece of hardware and monitoring it individually, I can monitor them from one single point. I would recommend the solution to other users because it provides a single point of view of the hardware. Overall, I rate the solution a nine out of ten.

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Anshuman Thakur

Site Reliability Engineer at a comms service provider with 501-1,000 employees

Monitoring has reduced downtime and now enables proactive alerts across cloud workloads

When it comes to the improvement of LogicMonitor, I think there are a few points that can be improved. The first one is alert tuning, which takes time. It requires effort when trying to understand it for the first time. The defaults do not always match our workload patterns, so I have to adjust the thresholds to reduce noise and avoid alert fatigue. While the dashboards are solid, I sometimes wish that the UI was a bit more intuitive when drilling down quickly during an incident. There are many options and finding the exact view where I can identify the exact problem takes a few extra clicks. When an alert comes and I click on a LogicMonitor alert, it takes time to understand what the alert actually is and to go through the data points. The alert page specifically could be better. The alert tuning part can also be made more simple. The first area that could be better is alert clarity and routing. Sometimes alerts do not include enough immediate context, so I still have to spend a few minutes correlating data across views. Adding more actionable details directly in the alert would make the response even faster. LogicMonitor sometimes gives false alerts as well. For example, if an EC2 instance is down, it will not determine whether the EC2 instance has been deliberately turned off or if it is actually not responding. At that time, it will give false alerts. The clearing of alerts is also an issue. Once an issue is fixed, the alert should be cleared, but it takes a little time for that alert to be cleared. Another improvement that would be helpful is simpler customization for complex dashboards. It is powerful, but building highly tailored dashboards, especially across multiple environments, can feel heavy and time-consuming. I would also appreciate a stronger out-of-the-box AWS correlation, such as automatically grouping related issues across EC2, EBS, and ALBs in a way that reads as a single incident story. This would reduce the mental overhead during outages. Grouping incidents together, such as all the EC2 alerts, all the EBS alerts, or all the load balancer alerts would be beneficial. Overall, none of these are blockers, just some improving areas. There could be smarter anomaly detection out of the box that can catch unusual but important behavior without manual tuning of every threshold. Better tagging and dynamic grouping for EC2 instances would also be helpful. Cleaner alert de-duplication so a single underlying issue does not generate multiple redundant alerts would improve the system. More guided root cause workflows would be beneficial, such as providing the most likely causes based on correlated metrics. Faster search navigation across devices, dashboards, and alerts during incidents would also improve the platform.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"eSight allows me to monitor and solve any problem in the backbone and any switch in real-time."

"We use Huawei eSight to monitor devices like Wi-Fi controllers, LAN switches, and routers."

"We can scale the solution."

"Huawei eSight provides businesses with monitoring capabilities of network devices across your network."

"One of the most beneficial features of Huawei eSight is its simplicity and ease of use."

"Since we have a central monitoring system, we can proactively monitor those devices, easily capture any abnormalities before major downtime, and quickly address the issues before they become a bigger problem in the future."

"I like that it supports all our Huawei devices. Unlike other network monitoring tools that monitor Huawei devices, it provides more details when it comes to monitoring or management. We can get complete details about the devices, and management is also simple."

"The most important features are alarm management and the visualization of the health of our network devices."

More Huawei eSight pros

"Having a suite of modules that do all the work for you rather than having to set up loads of things yourself and it be there straight away ready to go is mind-blowing."

"Automation has reduced the manual work to minus, which lets our team members focus on more strategic projects and not the repetitive tasks."

"LogicMonitor basically gives you the ability to monitor the infrastructure side of your application ecosystem."

"LogicMonitor has impacted my organization positively by reducing the troubleshooting time and providing real-time monitoring of device health to keep the devices up and running."

"The dashboarding is very useful. Being able to create custom data sources is one of its biggest features which allows quick time to market with new features. If one of our vendors changes their data format or metrics that we should be monitoring, then we can quickly adjust to any changes in the environment in order to get a great user experience for our customers."

"This is one of the excellent applications and portals I have used in my career, and it is a strong product for any enterprise, small, or medium-sized company that needs to handle or monitor large-scale devices, cloud devices, or servers."

"The dashboards are the big seller for us. When our customers can see those graphs and are able to interact with the data, that is valuable. They can easily adjust time ranges and the graphs display the data fast. We've used other tools in the past, where you'd say, "Hey, I want the last three months of data on a graph," and it would just sit there and crunch for five minutes before you'd actually see the data. With LogicMonitor, the fast reliability of those dashboards is huge."

"LogicMonitor has positively impacted our organization by allowing us to implement it for 1,200 clients or 1,200 endpoints within three months, which went very well."

More LogicMonitor pros

Cons

"The solution and the operating system come separately. It would be easier if we did not have to deploy anything. A bundle feature would be better."

"It will be better if they can make the simple network topology part more presentable. It would also be better if they had API integration and integration with third-party devices."

"The solution needs to improve it's user interface to make it more modern and stylish. They need to design proper menu positions, features, etc. Right now the layout is complicated."

"The variety of license types should be made simpler as, at present, it is complex."

"The price could be less costly."

"eSight has many features and options, but sometimes, we feel that it should be more advanced, like Cisco. It would be good if they can enable some automation part in eSight. Most of our customers want automation in their network. They don't want a dependency on everything. That's why the automation part must be improved in Huawei. It will be beneficial for customers. Cisco has different products, and there are multiple products for monitoring, automation, etc. In the software-defined network, Cisco has ACI, and VMware has NSX. Such options must be there in Huawei to move to a software-defined network. Unlike Cisco, in the case of eSight, there is only one product. I am not aware of any other product. It would be good to enhance it with at least some automation options so that we can use it effectively in the campus network or big data center environment. When I implemented this Huawei solution, I faced some limitations in particular areas like wireless scanning. This is another part that they can improve. Wireless reporting option is not as effective as other monitoring solutions. For a particular use case, if a customer is asking for some reports, sometimes they are not 100% satisfactory. The reporting structure must be improved."

"It is not a very flexible product. We cannot change much from our side."

"Huawei eSight should work on the option to have the email notification working on Office 365 Exchange."

More Huawei eSight cons

"In terms of improvement, I suggest that the pricing could be on the higher side for smaller organizations, advanced customization has a learning curve, and alert tuning may require initial optimization to avoid too many alerts."

"Reporting limitations exist with the product. When trying to create a dashboard that is useful for day-to-day monitoring, the native reporting is not that intuitive."

"The main area for improvement is that if LogicMonitor's UI were a bit more user-friendly, that would be more useful."

"The container monitoring seems to be really behind compared to some bespoke cloud-native monitoring solutions that are designed around Kubernetes, containers, and ephemeral environments."

"LogicMonitor should always improve AI because we are always striving for real intelligence. An additional feature we'd like to see in the next release of LogicMonitor is more in the area of identification of when the dominant workload is working. There are certain devices and applications that have cycles of their own. Some are used primarily during prime time, and some are used during the overnight timeframe, and better identification and classification of those workloads would be helpful. For example, we could then do some more planning about, for this particular set of devices, as it has a prime time environment, and we don't want to see a 24-hour average, as we want to see what is the 75th or 90th percentile utilization during the prime time when it is being used, whenever that prime time is."

"LogicMonitor tends to continuously ping the servers and the environment, which can create a lot of false alerts."

"One of the areas that I sometimes find confusing is the way that the data is presented. For example, a couple of weeks back I was looking at bandwidth utilization. That's quite a difficult thing to present, but they should try to dumb down how the data is presented and simplify what they're presenting."

"The main challenge occurs when LogicMonitor goes down while the physical device is actually up."

More LogicMonitor cons

Pricing and Cost Advice

"The pricing for Huawei eSight is reasonable, especially with the base license and incremental licenses for additional devices. However, the variety of license types can be a bit complex. We used to sell eSight but switched to another solution, so we're not actively trading it anymore."

"The price is very expensive."

"Pricing depends on the competition. If your competitor is like Cisco, then Huawei is much more competitive when it comes to pricing."

"I would rate this solution a nine out of ten for pricing. The pricing depends on which features you use and can become expensive."

"The solution’s pricing is reasonable."

"Its pricing is better than any other Huawei product. Some products are cheaper in Huawei, and some products are cheaper in Cisco. Cisco has more benefits and options than Huawei if you consider different network environments."

"The pricing can be a little aggressive. Right now, it's a bit much for smaller organizations to adopt it. But comparatively, it also provides good features."

"It is pretty expensive, but we now need one less full-time engineer. With on-prem, we used to have one more engineer in our department. That engineer has now moved to another department. Our capacity is better with this product than the previous one. It is easy for us to manage the sites. You have to choose between the standard account and the premium account. With the premium account, you get a lot more than the standard one, and you can also buy some extra features. It is a good thing to look at them because you would probably want to buy them. You should take your time and negotiate the price. They are easy. Like all cloud providers, they are able to discuss the price and if necessary, change the price."

"As a managed services provider, the licensing model that LogicMonitor provides us is excellent. We are able to scale up and scale down as needed. The pricing is reasonable for the amount of features and support that they provide."

"We have definitely seen ROI with LogicMonitor. We used to provide 24/7 IT support for our users. We have since been able to change to operating just within normal business hours for IT support, and LogicMonitor was a large part of being able to accomplish that."

"They are expensive for the cloud."

"The tool's pricing falls into the middle range."

"We are on an enterprise license plan, we are paying $7.75 per device a month. That is for a commitment of 350 devices. Anything that is over the 350 is charged at 1.2 times the rate; 1.2 times $7.75 would be the overage charge. We are looking at increasing our commitment to either 450 or 500 devices. It changes our pricing if we go to 450 devices, bringing it from $7.75 down to $7.70. If we go for 500 devices, it brings it from $7.75 down to $7.50. We will probably factor in the volume discount drop from $7.75 to $7.50 in our decision of whether we uplift or not. We also have some cloud monitors, which are about $500 a month."

"LogicMonitor is competitively priced at the same level as other vendors, like Datadog."

More LogicMonitor pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Manufacturing Company

Construction Company

Comms Service Provider

Manufacturing Company

11%

Financial Services Firm

11%

Computer Software Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	5
Large Enterprise	1

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	12
Large Enterprise	29

Questions from the Community

What needs improvement with Huawei eSight?

Huawei eSight should work on the option to have the email notification working on Office 365 Exchange.

What is your primary use case for Huawei eSight?

We use the solution to monitor the hardware environment of our data center. We mainly use Huawei eSight to monitor the devices. It assists in monitoring our devices in terms of utilization and moni...

What advice do you have for others considering Huawei eSight?

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

What is your experience regarding pricing and costs for LogicMonitor?

I do not manage the pricing, setup cost, and licensing for LogicMonitor.

What needs improvement with LogicMonitor?

LogicMonitor tends to continuously ping the servers and the environment, which can create a lot of false alerts. Another thing is that it is not very good for application monitoring.LogicMonitor ca...

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Product Reports

Network Management Applications

Download Huawei eSight product report

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Overview

Huawei eSight provides efficient network and infrastructure management, known for supporting all Huawei devices. With features like alarm management and device health visualization, it remains a stable, scalable tool for Huawei partners seeking effective monitoring and control.

Huawei eSight offers detailed monitoring, supporting Huawei devices seamlessly, praised for its simplicity and integration with Windows servers. Users appreciate its Network Traffic Analyzer and dashboard, which includes storage and resource monitoring. It is cost-effective and scales well for Huawei users. However, interface and menu design updates are needed, alongside better automation and third-party device integration like Cisco switches. Improvements in wireless reporting and licensing options would enhance usability. Excessive alerts and flexibility issues should be addressed, as should support and deployment processes.

What key features does Huawei eSight provide?

Alarm Management: Provides timely notifications for potential issues.
Device Health Visualization: Offers clear insights into device status and performance.
Real-Time Location Monitor: Tracks device locations efficiently.
Network Traffic Analyzer: Analyzes traffic for better decision making.
Resource Monitoring: Monitors resources ensuring optimal usage.

What benefits should users consider in reviews?

Cost-Effectiveness: Provides value suitable for Huawei devices.
Stability: Ensures reliable performance.
Scalability: Adapts to growing network demands.
Efficiency: Simplifies management tasks.

Huawei eSight is widely adopted in industries for managing network infrastructure. Organizations use it to monitor switches, routers, and access points, often in data centers or enterprise networks. It aids in device configuration, management, and support, tailored to networks built on Huawei's product ecosystem.

Huawei

LogicMonitor offers flexible IT monitoring with customizable dashboards and robust alerting capabilities. It integrates seamlessly with third-party apps like ServiceNow and provides a single-pane view for diverse IT environments, aiding in proactive issue resolution and enhancing operational efficiency.

LogicMonitor stands out with its capability to monitor diverse infrastructures including Cisco Voice systems, data centers, and virtual environments. Supporting servers, storage, networking devices, and applications, it provides seamless integration with cloud services like AWS and Azure. Users leverage its scalability and flexibility, benefiting from dynamic thresholds, anomaly detection, and detailed visualization. All these features contribute to improved management of IT assets and streamlined operations. Users suggest improvements in mapping, reporting, and automation for remediation, desiring more customizations and an expansive application performance monitoring toolset.

What are LogicMonitor's key features?

Customizable Dashboards: Allows personalization of monitoring views.
Robust Alerting: Offers advanced alert configurations.
API and Plugin Support: Ensures integration with apps like ServiceNow.
Dynamic Thresholds: Facilitates proactive issue resolution.
Anomaly Detection: Aids in identifying potential issues early.

What ROI should users look for in reviews?

Operational Efficiency: Enhanced by detailed visualizations and dashboards.
Scalability: Supports growing IT environments effortlessly.
Proactive Management: Facilitated by flexible alerting and monitoring.
Flexibility: Customization in monitoring diverse environments.

LogicMonitor is widely implemented across industries, providing monitoring for infrastructure in sectors like telecommunications, cloud computing, and managed services. Managed service providers particularly value its ability to track client environments, deliver proactive alerts, and generate comprehensive reports, while its integration with cloud platforms like AWS and Azure offers users centralized management and visibility into IT assets worldwide.

Sample Customers

Marina Bay, CITIC Pacific Mining

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens

Huawei eSight vs. LogicMonitor