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Increase customer loyalty with an AI-powered assistant that understands intent, provides fast and relevant answers, while uncovering insights into customer behavior.
Luma is a Virtual Agent that provides better service experiences by providing customers with an intelligent, natural language conversational approach to Service Management. ... a conversational interface that guides users to actionable requests and improved self-service.
We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
