Honeycomb.io vs LogicMonitor comparison

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Honeycomb.io

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Executive Summary

We performed a comparison between Honeycomb.io and LogicMonitor based on real PeerSpot user reviews.

Find out what your peers are saying about Datadog, Dynatrace, Splunk and others in Application Performance Monitoring (APM) and Observability.

To learn more, read our detailed Application Performance Monitoring (APM) and Observability Report (Updated: April 2025).

Application Performance Monitoring (APM) and Observability

April 2025

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Helped 851,174 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Honeycomb.io

Ranking in Application Performance Monitoring (APM) and Observability

24th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

AI Code Assistants (9th)

LogicMonitor

Ranking in Application Performance Monitoring (APM) and Observability

16th

Average Rating

9.0

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Network Monitoring Software (9th), IT Infrastructure Monitoring (11th), Container Monitoring (5th), Cloud Monitoring Software (13th), AIOps (6th)

Mindshare comparison

As of May 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Honeycomb.io is 1.7%, up from 1.3% compared to the previous year. The mindshare of LogicMonitor is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Diego Gomes De Lima

Senior Software Engineer at SumUp

Easy to use and the dashboard is very intuitive

We faced some OpenTelemetry metrics lost between the communication from the service and the Honeycomb.io. I can't say if this is a Honeycomb.io issue or if there are some limitations in OpenTelemetry. Alerts are very helpful in Honeycomb.io, but we don't usually merge because we can compare queries with queries for making alerts. We can make alerts based on static numbers, which may block us from building alerts that could be generic enough or could be serviced.

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Henry-Steinhauer

Systems Engineer at LifePoint Health

They have an active community of users who are willing to share their experiences and how they have extended the solution to do unusual things.

I'm a learn-by-example person, so it would be nice to have a cookbook for enterprise management. They have a rich API process, but there aren't many examples of how to do enterprise-style work. It is peculiar about how to do it for one device, but not necessarily thousands. LogicMonitor can effortlessly pull data from one item at a time. I have yet to find an excellent way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution's most valuable features are the queries for the OpenTelemetry events and all the tracing."

"The solution's initial setup process was straightforward since we were getting enough support from Honeycomb.io's team."

"We only have one monitoring tool, and that is LogicMonitor. It does pretty much everything we need under one roof. They are very good at rapidly releasing new features. It's not like we have to wait six months or a year between new features and data sources. There is very quick development. If there is something that doesn't do it for us, I know I can just raise it with support or our delivery representative, and there is a good chance that that will be looked at. If it's not too much effort, we will see it released in the next few months. So, the solution is very good from that perspective. We have everything in LogicMonitor."

"LogicMonitor improved on-premises infrastructure monitoring in several ways. One key feature was dynamic resource allocation, although we didn't utilize it much in our system. The main functionalities we benefited from were email alerts, network mapping, and dashboards."

"LogicMonitor is good for getting a full view of your topologies. They have LiveMaps, which give you a visual representation of your infrastructure."

"We get full visibility into whatever the customer wants us to monitor and we get it pretty rapidly. That is very important. Only having certain metrics that other platforms will give you out-of-the-box means you only get a small picture, a thumbnail picture. Whereas with LogicMonitor, you get the entire "eight by 10 picture", out-of-the-box. Rather than some availability metrics, you get everything. You get metrics on temperature, anything related to hardware failure, or up and down status."

"We have very fine-tuned alerting that lets us know when there are issues by identifying where exactly that issue is, so we can troubleshoot and resolve them quickly. This is hopefully before the customer even notices. Then, it gives us some insight into potential issues coming down the road through our environmental health dashboards."

"The dashboards are the big seller for us. When our customers can see those graphs and are able to interact with the data, that is valuable. They can easily adjust time ranges and the graphs display the data fast. We've used other tools in the past, where you'd say, "Hey, I want the last three months of data on a graph," and it would just sit there and crunch for five minutes before you'd actually see the data. With LogicMonitor, the fast reliability of those dashboards is huge."

"The dashboarding is very useful. Being able to create custom data sources is one of its biggest features which allows quick time to market with new features. If one of our vendors changes their data format or metrics that we should be monitoring, then we can quickly adjust to any changes in the environment in order to get a great user experience for our customers."

"The most valuable feature of LogicMonitor is the infrastructure monitoring capability."

More LogicMonitor pros

Cons

"The process of log scraping gets delayed on Honeycomb.io. At times, it gives false alerts to the application team."

"We can make alerts based on static numbers, which may block us from building alerts that could be generic enough or could be serviced."

"We are working with LogicMonitor to get flexibility to see the absolute running numbers, rather than doing an average. They can keep the average for customers who want it, but there should be a way to at least show the real numbers, which are coming every second on the screen."

"One thing I would like to see is parent/child relationships and the ability to build a "suppression parent/child." For example, If I know that a top gateway is offline and I can't talk to it anymore, and anything that's connected below it or to it is also going to be offline, there is no need to alarm on those. In that situation it should create one ticket or one alarm for the parent. I know they're working towards that with their mapping technology, but it's not quite to that level where you can build out alarm logic or a correlation logic like that."

"Dashboarding capabilities could be enhanced. It is cumbersome, you must do it all at once, and then you must repeat the process every now and then."

"LogicMonitor can easily easy to pull data from one item at a time. I have yet to find a good way to get LogicMonitor to show me all the WAN devices and how they're doing in terms of capacity."

"There are some very specific things that need improvement in LogicMonitor. One is the lack of formatting for customized alerts, particularly the delivery of them to our email channel. We'd also like to see further customization of dashboards. Finally, something that is specific to us as an MSP that uses LogicMonitor, is white-labeling or skinning of the product, so we can make it look more customer-focused for our customers."

"The only functional area I can think of that has room for improvement would be the dashboards. They could use a refresh. It would be nice if there were more widgets and more types of widgets."

"LogicMonitor should improve its logging features. It can become expensive and should be cost-effective. It would be great to see prebuilt templates for alerting methods in LogicMonitor that are similar to the prebuilt dashboards. Currently, users have to build their alerting configurations."

"It needs better access for customizing and adding monitoring from the repository. That would be helpful. It seems like you have to search through the forums to figure out what specific pieces you need to get in for specific monitoring, if it's a nonstandard piece of equipment or process. You have to hunt and find certain elements to get them in place. If they could make it a bit easier rather having to find the right six-digit code to put in so it implements, that would be helpful."

More LogicMonitor cons

Pricing and Cost Advice

Information not available

"LogicMonitor is competitively priced at the same level as other vendors, like Datadog."

"It definitely pays for itself in the amount of time we're not spending with false errors or things that we haven't quite dealt with monitoring. It has been good cost-wise."

"They are expensive for the cloud."

"It's an enterprise-grade solution and competitively priced compared to the other solutions that are out there... Our organization is not huge, but LogicMonitor is worth every penny that we pay for it. I've never heard anyone say, "I'm not sure that we're getting good value for money from this product." It's integral to our business."

"We are on an enterprise license plan, we are paying $7.75 per device a month. That is for a commitment of 350 devices. Anything that is over the 350 is charged at 1.2 times the rate; 1.2 times $7.75 would be the overage charge. We are looking at increasing our commitment to either 450 or 500 devices. It changes our pricing if we go to 450 devices, bringing it from $7.75 down to $7.70. If we go for 500 devices, it brings it from $7.75 down to $7.50. We will probably factor in the volume discount drop from $7.75 to $7.50 in our decision of whether we uplift or not. We also have some cloud monitors, which are about $500 a month."

"It's affordable. The price we get per license is a lot cheaper than what we were getting with some of the other tools. There are other monitoring tools out there that are cheaper, but what you get with LogicMonitor, out-of-the-box, makes it worth the cost."

"We pay for the enterprise tech support."

"As a managed services provider, the licensing model that LogicMonitor provides us is excellent. We are able to scale up and scale down as needed. The pricing is reasonable for the amount of features and support that they provide."

More LogicMonitor pricing and cost advice

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851,174 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

14%

Manufacturing Company

Comms Service Provider

Computer Software Company

19%

Financial Services Firm

12%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with Honeycomb.io?

What is your primary use case for Honeycomb.io?

The solution is mainly used for stack observability. It observes service behavior or any kind of failure that may be happening. The tool is also related to research. My company is working more on t...

What advice do you have for others considering Honeycomb.io?

We set up Honeycomb.io on all the services so that we can have all the set traces of the communication between all the services inside the company. This helps us understand where it could be failin...

What is the best network monitoring software for large enterprises?

It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...

What do you like most about LogicMonitor?

LogicMonitor helps us prevent potential downtime. It's pretty good. It generates low-level warnings that aren't necessarily preemptive but can still alert us to issues we should investigate. These ...

What is your experience regarding pricing and costs for LogicMonitor?

The pricing can vary yearly or monthly, depending on the clients we're working with and their size and scale. For example, the pricing for a customer with ten thousand licenses versus a hundred lic...

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Product Reports

Application Performance Monitoring (APM) and Observability

April 2025

Download Honeycomb.io product report

Download LogicMonitor product report

May 2025

Also Known As

Grit

No data available

Overview

Honeycomb.io offers a comprehensive platform for observability, facilitating debugging and analysis of production systems through real-time data insights.

This advanced observability tool is tailored for engineering teams, providing deep insight into complex systems' performance. Honeycomb.io enables real-time data analysis, empowering teams to quickly identify and resolve issues, ensuring optimized system performance and reliability. Its innovative approach allows seamless integration into production workflows, enhancing the capability to observe and debug systems efficiently.

What are the key features of Honeycomb.io?

Query Builder: Enables complex queries to analyze and visualize data effectively.
BubbleUp: Assists in pinpointing anomalous behaviors in vast datasets.
Tracing: Provides detailed traces that help in understanding request flows.
Service Maps: Visualizes architecture dependencies aiding comprehension.

What benefits should users look for in Honeycomb.io reviews?

Rapid Problem Resolution: Reduces mean time to resolution by offering clear diagnostics.
Cost Efficiency: Enables resource optimization by understanding usage patterns.
Improved Collaboration: Facilitates cross-team communication through shared insights.
Increased Productivity: Streamlines workflows, freeing up time for development.

Implementation of Honeycomb.io spans multiple industries, enhancing system reliability and performance. In e-commerce, it offers robust monitoring of online services to mitigate downtime. In fintech, it ensures secure and seamless transactions, protecting against potential failures. SaaS companies utilize it for maintaining seamless experience by identifying bottlenecks swiftly. Honeycomb.io's scalability ensures it meets growing demands of dynamic industry requirements.

Honeycomb.io

LogicMonitor provides infrastructure and network monitoring, alerting, and reporting across environments like AWS, Azure, and on-premises.

LogicMonitor aids businesses and managed service providers in maintaining system health, performance, and availability. It supports various technologies including Citrix, Cisco Voice systems, operating systems, virtual machines, and network devices. Businesses benefit from dashboards and data insights for proactive management, customizable data sources, and integration with third-party applications like Slack or ServiceNow. AI technology enhances monitoring capabilities by recognizing normal behavior and updating monitored elements, while multiple monitoring features consolidate data sources into one interface.

What are LogicMonitor's key features?

Dashboards: Instant, interactive access to data for easy monitoring.
Customizable Data Sources: Robust, adaptable monitoring with logic modules.
Granular Alert Tuning: Enhances issue identification and resolution.
Reporting Capabilities: Detailed oversight and forecasting.
Third-Party Integration: Expands functionality with applications like Slack and ServiceNow.
AI Technology: Recognizes normal behavior and updates monitored elements.
Consolidated Monitoring: Combines diverse data sources into a single interface.

What benefits or ROI should users expect?

System Health: Ensures optimal system performance and availability.
Data Insights: Facilitates proactive management with comprehensive data.
Scalability: Adapts to different environments and technologies.
Efficiency: Streamlines monitoring with a single, efficient interface.
Predictive Analysis: Provides detailed oversight and accurate forecasting.

LogicMonitor is utilized across diverse industries by managed service providers to ensure seamless monitoring and management of clients' systems. This includes application performance monitoring, manual topology mapping, SLA calculations, and improvement of role-based permissions. Companies also seek enhanced resources view, better collector upgrade processes, and streamlined customization for monitoring from the repository.

Sample Customers

Clover Health, Eaze, Intercom, Fender

Kayak, Zendesk, Ted Baker, Trulia, Sophos, iVision, TekLinks, Siemens