We performed a comparison between HCL Connections and TeamViewer based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Atlassian, Liferay and others in Corporate Portals (Enterprise Information Portals)."Stability-wise, I rate the solution a nine out of ten...Scalability-wise, I rate the solution a nine out of ten."
"The most valuable feature is the Activity flow that is used to catch new activities."
"The most valuable features of TeamViewer are the high performance and it is not complicated to use, neither for me nor for the one I'm helping."
"It is fairly feature-rich and stable."
"It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."
"I have found the solution to be user-friendly even for beginners. It is not that sophisticated. There are different types of security features available, such as encryption and random machine ID."
"The most valuable features of TeamViewer are the ability for administrators to lock the remote systems, simple connections, and easy login access."
"I like that it helped a lot, even with low bandwidth network connectivity. For example, while I was traveling, sometimes there were requirements for me to join a TeamViewer session and provide technical support. I was able to do that without much of an issue. It is also a secure solution."
"I have been satisfied with TeamViewer overall."
"The most valuable features of TeamViewer are the ease of connecting to remote computers. I do not need a lot of information about their computers to connect, a nontechnical person can give me the information needed for me to connect. Additionally, the solution does not gather other system information about the host or client's systems as other solutions might, such as AnyDesk."
"The support is an area where the product can improve...If you are having an issue on a Monday, the support personnel will contact you next Monday."
"The inclusion of a file plugin for Windows Explorer would make it easier to use."
"TeamViewer could improve by having support for other operating systems, such as Linux."
"The solution could have better scalability."
"We'd like to be able to work from mobile to desktop and vice versa. We'd like more mobility."
"TeamViewer could improve by adding support for other operating systems, such as Linux and CAKE."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
"The support could improve their speed."
"Every now and then you'll get a silent crash and you relaunch the application. But it happens no more than with anything else in the Windows environment."
"The solution could improve by increasing or removing the time limitation on the use of a session."
HCL Connections is ranked 6th in Corporate Portals (Enterprise Information Portals) with 55 reviews while TeamViewer is ranked 1st in Remote Access with 84 reviews. HCL Connections is rated 8.2, while TeamViewer is rated 8.6. The top reviewer of HCL Connections writes "Provides potent document sharing with good integration with the Microsoft desktop and smartphones". On the other hand, the top reviewer of TeamViewer writes "Solid cross-platform remote control, but with kludgy central management and some serious feature issues on macOS". HCL Connections is most compared with Skype for Business, SharePoint, Microsoft Teams, Yammer and Microsoft Office SharePoint Server, whereas TeamViewer is most compared with TeamViewer Tensor, Microsoft Remote Desktop Services, Parallels Access, ISL Online and LogMeIn Central.
We monitor all Corporate Portals (Enterprise Information Portals) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
