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HackerOne vs SentinelOne Singularity Endpoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 9, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
HackerOne's ROI varies widely, with some users achieving substantial returns and efficient vulnerability management, depending on scope and resources.
Sentiment score
6.5
SentinelOne Singularity Endpoint enhances security, improves efficiency, and offers significant ROI through reduced threat detection time and incident impacts.
We receive rewards without needing to invest any money, so the return on investment is substantial.
dApp Auditor at Hacken
For someone who is starting or in the middle, it is very difficult because you can spend 20 hours sending 20 reports but none of them gets anything.
QA Engineering Lead at kintsugi
I notice a return on investment through the group of researchers at HackerOne identifying vulnerabilities, saving us money, time, and manpower.
Consultant at a manufacturing company with 10,001+ employees
SentinelOne Singularity Complete has helped reduce my organization's mean time to detect by fifty percent.
Director, Infrastructure & Security at Dreamscape Companies
If I engage five engineers for this project and implement SentinelOne, then only one resource is needed to manage the dashboard and criticality alerts.
Business Head at Ivalue Infosolution
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
Computer Technician at VILLE DE POINTE-CLAIRE
 

Customer Service

Sentiment score
6.5
HackerOne's customer service is praised for responsiveness, though some experience slower technical help and occasional unresponsiveness.
Sentiment score
7.3
SentinelOne's customer service is effective and quick, yet needs improvement in real-time response and engagement options.
We have priority support because we are a higher tier, and with high report volumes, the turnaround time is very good.
Senior software developer at Simplifyvms
Technical support at HackerOne has slowed down considerably compared to four years ago.
dApp Auditor at Hacken
The ease of collaboration with ethical hackers on HackerOne has been quite good.
Senior Security Professional at Oportun, Inc.
If we get stuck at midnight, any other TAC team will be in GMT or Europe or America, and they will assign our support engineer and suddenly schedule a call for us and resolve the issue.
Soc Analyst at Softcell Technologies Limited
For the support team of SentinelOne Singularity Endpoint, I would rate them nine out of ten because there is a human voice there, so they are listening and responsive.
Mdr Analyst at Softcell Technologies
Most of the time, we are not aware of how to resolve those questions, and SentinelOne Singularity Endpoint's customer support helps us significantly with a prompt response.
SOC Analyst at Softcell Technologies
 

Scalability Issues

Sentiment score
6.9
HackerOne efficiently scales with robust infrastructure, accommodating organizational growth and high participant volumes, despite focusing on registered users.
Sentiment score
7.9
SentinelOne Singularity Endpoint offers scalable, cloud-native security with centralized management, praised for easy growth adaptability and reliable performance.
It is a large platform with many programs and clients.
dApp Auditor at Hacken
HackerOne is very scalable because we can put bounties for any number of hackers at the same time and test thoroughly.
Senior software developer at Simplifyvms
It maintains a high signal-to-noise ratio and addresses scalability through infrastructure, triage services, and AI automation.
Consultant at a manufacturing company with 10,001+ employees
The platform is designed to handle thousands of endpoints without significant performance degradation.
Network Security Engineer at Arrow PC Network Pvt Ltd
The system can scale any number of times, and only the license for each endpoint is needed.
Mdr Analyst at Softcell Technologies
It's all auto-scale and auto-categorized, configuring automatically.
AGM IT Security at Page Industries Ltd
 

Stability Issues

Sentiment score
8.1
Most users find HackerOne reliable and stable, though some experience minor bugs and report recent stability concerns.
Sentiment score
7.9
SentinelOne Singularity Endpoint is stable and reliable, with infrequent issues, rare downtime, and consistent threat protection.
HackerOne was down for some time and the response was not good.
QA Engineering Lead at kintsugi
If I have to rate the stability level of Singularity Platform from one to ten, I would say it would be a strong nine.
Information Security Officer at a tech vendor with 51-200 employees
The automation helps a lot, and once implemented, we face no further issues regarding stability or scalability; everything works absolutely fine.
Associate Vice President at Novac Technology Solutions
Even if the agent disconnects from our console, it will still protect the desktop or laptop.
Soc Analyst at Softcell Technologies Limited
 

Room For Improvement

HackerOne struggles with cost prediction, user frustration, limited integrations, and opportunity distribution favoring experienced researchers over newcomers.
SentinelOne Singularity Endpoint requires improved usability, customization, performance, integration, and management features to address user challenges.
There are no clear guidelines for being invited to programs and conferences.
dApp Auditor at Hacken
Sometimes new users don't receive invites just because they are new, despite potentially being very skilled hackers, so I feel new users should get more chances and opportunities.
Senior ICT Security Consultant at Applied Principles Limited
When reporting something, the platform should indicate that it was reported in the previous year or on a specific date, which would give us more insight into what action we have taken on that issue.
Senior Security Professional at Oportun, Inc.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Director, Information Technology at Premier Realty Group
When I find a log suspicious, if it automatically points out that a particular point in the log at a specific timing or frame is looking malicious, it would be easier for me.
Cyber Security Mentor and trainee at DataSpace Academy
SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution.
Soc Analyst at Softcell Technologies Limited
 

Setup Cost

HackerOne provides a cost-effective platform with no setup fees, charging 20% on bounties and offering subscription options.
SentinelOne Singularity Endpoint offers competitively priced robust security solutions with flexible licensing, seen as cost-effective against CrowdStrike.
The cost is rated as one since there is no need to pay anything, not even a fee or commission.
dApp Auditor at Hacken
I have not experienced any costs since I use HackerOne independently, just logging into the site, hunting bugs, and submitting them without any expenses.
Senior ICT Security Consultant at Applied Principles Limited
If you want protection, you have to pay the price.
Information Security Principal at a venture capital & private equity firm with 1,001-5,000 employees
There are other products that are less expensive, but I tell my clients that in security, they cannot cut corners or look for the cheapest solution.
President at a tech services company with 1-10 employees
Reputation and quality are important, but especially in today’s economy, price is a significant factor.
Security and Compliance at a outsourcing company with 1,001-5,000 employees
 

Valuable Features

HackerOne offers diverse programs, clear processes, customizable bounties, and skilled community access for effective bug bounty management.
SentinelOne Singularity Endpoint offers robust visibility, automated detection, minimal resource use, and strong AI-driven interoperability for enhanced security.
It has a very simple user interface, and it gives you a quick response—if you submit a bug, someone reaches out to you within minutes, telling you they will verify the bug, and it can be verified in just a few days, sometimes even less than a day, which stands out for me.
Senior ICT Security Consultant at Applied Principles Limited
HackerOne is a very good platform with the trust of different companies including Shopify, PayPal, and Uber.
Senior software developer at Simplifyvms
I find bug bounty programs most valuable for our organization because they invite researchers from around the globe to find bugs in our environment, allowing us to fix various severity vulnerabilities or bugs that, if left unaddressed, could lead to losing customers.
Consultant at a manufacturing company with 10,001+ employees
I have an advanced app providing visibility of all my endpoints, which was not the case before.
AGM IT Security at Page Industries Ltd
SentinelOne has a feature to decommission automatically, which has been fantastic.
Computer Technician at VILLE DE POINTE-CLAIRE
There's also automation that gives my team free time, preventing them from having to look for every alert.
Network & Security Section Head/Digital Transformation at a government with 201-500 employees
 

Categories and Ranking

HackerOne
Ranking in AI Observability
11th
Average Rating
8.4
Reviews Sentiment
6.6
Number of Reviews
10
Ranking in other categories
Application Security Tools (13th), Vulnerability Management (26th), Bug Bounty Platforms (1st), Penetration Testing Services (2nd), Attack Surface Management (ASM) (6th)
SentinelOne Singularity End...
Ranking in AI Observability
4th
Average Rating
8.8
Reviews Sentiment
7.1
Number of Reviews
239
Ranking in other categories
Endpoint Protection Platform (EPP) (3rd), Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (2nd), Extended Detection and Response (XDR) (2nd), AI-Powered Cybersecurity Platforms (3rd)
 

Mindshare comparison

As of May 2026, in the AI Observability category, the mindshare of HackerOne is 0.8%, up from 0.0% compared to the previous year. The mindshare of SentinelOne Singularity Endpoint is 1.6%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Observability Mindshare Distribution
ProductMindshare (%)
SentinelOne Singularity Endpoint1.6%
HackerOne0.8%
Other97.6%
AI Observability
 

Featured Reviews

NitishKumar - PeerSpot reviewer
Consultant at a manufacturing company with 10,001+ employees
Crowdsourced security has strengthened our bug discovery and improved vulnerability response
HackerOne is already doing well, although I believe implementing stricter SLAs for the time to first response and time to bounty would help prevent researchers' burnout, especially regarding duplicate submissions. I suggest systematic bug rewards because currently, if a researcher finds one bug in multiple places, they often only get paid for one. Improving the handling of systemic vulnerabilities would encourage deeper research. Additionally, improving multi-currency and crypto payout options would help make the platform more accessible globally.
Vaibhav Mahendra Kolhe - PeerSpot reviewer
Soc Analyst at Softcell Technologies Limited
Automation has reduced alerts and freed the soc team to focus on faster incident response
Regarding mean time to respond, the improvements I see with SentinelOne Singularity Complete are that genuine files also get alerts. We are getting false positives, but we are also getting genuine true positive alerts. The improvement will be deep visibility because as I am using Splunk as a SIEM, I compare deep visibility with Splunk, but deep visibility has limited access with only a 14-day policy to retain logs. The improvement will be in overall policy management. The third point will be the complexity of policies. If we want some endpoints to use only USB or if we need to block USB on some points, the policy management is very complex. The fourth point will be that Mac OS and Linux don't have the rollback policy; that policy is only for Windows. These four points are improvements if SentinelOne Singularity Complete can address them. Data privacy and security when utilizing Purple AI is crucial for SentinelOne Singularity Complete, and SentinelOne Singularity Complete lacks in data security. Data security is very important in this world. In my organization, if we deploy SentinelOne Singularity Complete and we have integrated all the firewalls, all devices, and AWS devices to SentinelOne Singularity Complete, logs will be forwarded to SentinelOne Singularity Complete through SentinelOne Singularity Complete. However, SentinelOne Singularity Complete doesn't have data security solutions such as Forcepoint DLP or 48 layer; SentinelOne Singularity Complete doesn't have that DLP solution. From the data security point of view, SentinelOne Singularity Complete is not good.
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Manufacturing Company
11%
Financial Services Firm
11%
Computer Software Company
9%
Computer Software Company
11%
Manufacturing Company
8%
Financial Services Firm
8%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise2
Large Enterprise7
By reviewers
Company SizeCount
Small Business109
Midsize Enterprise59
Large Enterprise83
 

Questions from the Community

What is your experience regarding pricing and costs for HackerOne?
I have not experienced any costs since I use HackerOne independently, just logging into the site, hunting bugs, and submitting them without any expenses.
What needs improvement with HackerOne?
Triage response time is a significant issue. Many researchers are now sending reports, but there is considerable delay in responses. For example, I reported something last week that was a critical ...
What is your primary use case for HackerOne?
I have projects and companies reaching out to me to conduct security testing and find issues in their systems. I use HackerOne for that purpose.
Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What is your experience regarding pricing and costs for SentinelOne Singularity?
It is neither too costly, but definitely, it is one of the advantages that SentinelOne is quite adapted towards the pricing.
 

Also Known As

HackerOne Assets, HackerOne Pentesting Services, HackerOne Security Assessments, HackerOne Vulnerability Management
Sentinel Labs, SentinelOne Singularity, Singularity Platform
 

Overview

 

Sample Customers

Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense
Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Find out what your peers are saying about HackerOne vs. SentinelOne Singularity Endpoint and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.