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Grafana vs Workspace ONE Intelligence comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Grafana
Ranking in Application Performance Monitoring (APM) and Observability
5th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
47
Ranking in other categories
No ranking in other categories
Workspace ONE Intelligence
Ranking in Application Performance Monitoring (APM) and Observability
44th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
3
Ranking in other categories
Mobile APM (5th)
 

Mindshare comparison

As of October 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Grafana is 5.2%, down from 6.7% compared to the previous year. The mindshare of Workspace ONE Intelligence is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Grafana5.2%
Workspace ONE Intelligence0.3%
Other94.5%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Julian-Lewis - PeerSpot reviewer
Has provided real-time views and integrated insights across diverse data sources
The most valuable feature is Grafana's ability to plug in data or events and monitoring data from any kind of source. The graphing capability is what I use the most. I have made use of Grafana's customizable dashboards and templating features. These features have enhanced my data visualization and analytical processes by enabling me to give real-time views to our end-users of what they're doing or what their service is doing. The historical and trend data allow people to pull up data from Grafana and from whatever source to display it and examine how an environment is being used. I have employed real-time metric visualization capabilities for monitoring and real-time views. These dashboards can also be used as historical views, pulling out more data. The effectiveness of Grafana in delivering real-time notifications through its alerting system is quite good. The widgets are able to highlight errors if they happen in real-time on the dashboard. The alerting functionality is improving. I generally tend to use the monitoring tool for alerting rather than Grafana, but I have had to use Grafana occasionally without any issues.
Muhammad JunaidJawed - PeerSpot reviewer
Helps to find devices that are lost but improvement is needed in mapping
The tool's deployment is easy. There are lots of documents and support available online. I help deploy Workspace ONE Intelligence. It's not hard to deploy since we've done it many times. We use the on-premises solution now. Basic deployment takes one day, but adding features like tunneling takes an extra day. The main challenge is network connectivity. The documentation is good and available online.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature of Grafana is its alarm formatting capability."
"Compatibility with Prometheus databases and the Spring Boot application make it the first choice when moving toward an SRE model."
"The most valuable thing was that it had a good visualization tool."
"The most valuable feature of Grafana is the ease to build dashboards from observability construction. Additionally, the page services and integration are good."
"The initial setup is straightforward with just a few clicks on the solution's cloud."
"It is a stable, reliable product."
"It integrates well with other solutions."
"Grafana saves us hours compared to DataDog."
"Integration is also very easy."
"The tool's most valuable feature is its tunneling capability. It is good for inventory, encryption, device location, and kiosk mode. If a device is lost, you can find it. We integrated it with a third-party tool for one-time passwords and two-factor authentication. The user-friendly interface makes device management easy."
"I would rate Workspace ONE Intelligence nine out of ten."
 

Cons

"The solution has room for improvement with a better API to help automate the construction of the dashboards easier."
"There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use."
"Regarding joining between queries, merging between two queries that give the same information could be simple, and there are some ways to do that, but if there was something even easier, it would be great."
"Its interface could be more accessible."
"It would be helpful if Grafana provided more information and training on how to use Prometheus."
"If there was an issue on one node, we couldn't drill down and see all the issues on other nodes."
"We need different kinds of applications in our infrastructure to see information in Grafana."
"I rate Grafana a six out of ten."
"Support could be improved for Workspace, especially the technical part, and it needs to ensure that issues can be resolved within one or two days."
"Windows devices management needs improvement."
"One area for improvement is location mapping - it uses Bing Maps instead of Google Maps, which isn't always up to date. Device enrollment can also be challenging, especially for older devices that need a factory reset."
 

Pricing and Cost Advice

"Since Grafana is an open-source solution, it is free of cost."
"For me, Grafana is a cheap tool because I don't have to spend much time learning the product since it is a simple solution."
"I give the price an eight out of ten."
"The solution is expensive."
"We are using the open-source license."
"​Grafana is free and open source.​"
"I use the open source model so it is free."
"We use the open-source version of Grafana."
"The solution is cost-effective. Workspace ONE Intelligence is neither cheap nor expensive. Compared to other tools like MaaS360, it Is more cost-effective. It costs about seven dollars per user, while others might cost $50—a big difference."
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
14%
Manufacturing Company
9%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise8
Large Enterprise24
No data available
 

Questions from the Community

What do you like most about Grafana?
The product's initial setup phase was very easy.
What is your experience regarding pricing and costs for Grafana?
The costs associated with using Grafana are somewhere in the ten thousands because we are able to control the logs in a more efficient way to reduce it. That is pretty much great for us.
What needs improvement with Grafana?
Grafana could be improved through enhancement of graphs and visualizations and providing more integrations. Grafana is going to start working with OpenTelemetry, which would be helpful to have the ...
What is your experience regarding pricing and costs for Workspace ONE Intelligence?
Workspace ONE Intelligence comes under a separate cost when purchasing UEM. There is price sensitivity in India compared to other solutions currently occupying the AirWatch, so pricing needs to be ...
What needs improvement with Workspace ONE Intelligence?
Workspace ONE Intelligence comes under a separate cost if you purchase UEM, making it a useful tool. The current features available in Workspace ONE Intelligence meet all use cases, so there isn't ...
What advice do you have for others considering Workspace ONE Intelligence?
Predictive analysis hasn't been used, as there have been no customer use cases requiring it. Workspace ONE Intelligence offers flexibility in configuration, requiring only UEM integration if data n...
 

Comparisons

 

Also Known As

No data available
Apteligent, Crittercism
 

Overview

 

Sample Customers

Microsoft, Adobe, Optum, Sky, Nvidia, Roblox, Wells Fargo, BlackRock, Informatica, Maersk, Daimler Truck, SNCF, Atlassian, DHL, SAP, JPMorgan Chase, Cisco, Citi and many others.
AT&T, Bloomberg, CNN, Experian, Fox, JC Penny, Urban Outfitters, Nokia, Lutron, NASCAR, T-Mobile, Urban Engines, Microsoft, Lego
Find out what your peers are saying about Grafana vs. Workspace ONE Intelligence and other solutions. Updated: September 2025.
869,760 professionals have used our research since 2012.