We performed a comparison between Google Cloud's operations suite (formerly Stackdriver) and Splunk ITSI (IT Service Intelligence) based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Google Cloud's operations suite is more favored due to its user-friendly interface, cloud logging feature, and a positive return on investment. Despite Splunk ITSI being praised for its easy integration with DLP and automated dashboarding and reporting, users have suggested improvements in dashboard queries and integration with other solutions.
"Google's technical support is very good."
"The cloud login enables us to get our logs from the different platforms that we currently use."
"We find the solution to be stable."
"I like the monitoring feature."
"It's easy to use."
"The most valuable feature is the multi-cloud integration, where there is support for both GCP and AWS."
"Our company has a corporate account for Google Cloud and so our systems and clusters integrate really well."
"Provides visibility into the performance uptime."
More Google Cloud's operations suite (formerly Stackdriver) Pros →
"We have a lot of teams using Splunk and they would be blind without it."
"I find the episode review, glass tables, and correlation search features very useful."
"In my opinion, Splunk IT Service Intelligence (ITSI) is better than QRadar. With the help of Splunk, we can get results."
"ITSI includes a feature called a glass table."
"Customers have noted the solution helps streamline incident management."
"The most valuable features are the mapping of the entities, which provides a comprehensive analysis, and the service analyzer for thresholding."
"The solution has been stable."
"Alerts and episodes are valuable to me."
"Lacking sufficient operations documentation."
"It is difficult to estimate in advance how much something is going to cost."
"The product provides minimal metrics that are insufficient."
"It could be more stable."
"This solution could be improved if it offered the ability to analyze charts, such as a solution like Kibana."
"If I want to track any round-trip or breakdowns of my response times, I'm not able to get it. My request goes through various levels of the Google Cloud Platform (GCP) and comes back to my client machine. Suppose that my request has taken 10 seconds overall, so if I want to break it down, to see where the delay is happening within my architecture, I am not able to find that out using Stackdriver."
"While we are satisfied with the overall performance, in certain cases we must add additional metrics and additional tools like Grafana and Dynatrace."
"The logging functionality could be better."
More Google Cloud's operations suite (formerly Stackdriver) Cons →
"We're using predictive analytics, and there are three or four algorithms. It would be helpful if this process were more standardized and scalable."
"Splunk ITSI generates numerous false positives and has the potential for enhancement."
"Splunk ITSI lacks out-of-the-box solutions for enterprise users."
"I believe the refresh time should be faster."
"We have problems doing upgrades and operating alternate new versions."
"It is pretty okay. I am not sure whether the current release has already moved to the new framework where instead of the glass tables, we can directly use the Dashboard Studio. It would be nice to have that integrated into the same framework."
"Quality-of-life features have room for improvement."
"The cost of the license could be lower."
More Google Cloud's operations suite (formerly Stackdriver) Pricing and Cost Advice →
More Splunk ITSI (IT Service Intelligence) Pricing and Cost Advice →
Google Cloud's operations suite (formerly Stackdriver) is ranked 27th in Application Performance Monitoring (APM) and Observability with 9 reviews while Splunk ITSI (IT Service Intelligence) is ranked 12th in Application Performance Monitoring (APM) and Observability with 28 reviews. Google Cloud's operations suite (formerly Stackdriver) is rated 7.8, while Splunk ITSI (IT Service Intelligence) is rated 8.2. The top reviewer of Google Cloud's operations suite (formerly Stackdriver) writes "Good logging and tracing but does need more profiling capabilities". On the other hand, the top reviewer of Splunk ITSI (IT Service Intelligence) writes "Provides great end-to-end visibility into our network environment and helped us reduce alert noise". Google Cloud's operations suite (formerly Stackdriver) is most compared with AWS X-Ray, Datadog, Azure Monitor, Amazon CloudWatch and Grafana, whereas Splunk ITSI (IT Service Intelligence) is most compared with ServiceNow IT Operations Management, Grafana, Dynatrace, BMC TrueSight Operations Management and Splunk APM. See our Google Cloud's operations suite (formerly Stackdriver) vs. Splunk ITSI (IT Service Intelligence) report.
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
