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Google App Engine vs Salesforce Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 15, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
Google App Engine can reduce costs significantly but results vary based on user familiarity and organizational deployment.
Sentiment score
7.5
Salesforce Platform enhances efficiency, reduces information silos, boosts revenue growth, and cuts client data management time by up to 50%.
Once we deployed this same application as part of Google App Engine, the cost drastically reduced to just $120 for the small instance we use for our development.
Operationally, it was efficient for us because we could easily spin up new versions to demonstrate new functionality without modifying the original environment.
Google App Engine offers discounts for high resource utilization, similar to committed use discounts for Compute Engine.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
 

Customer Service

Sentiment score
5.6
Google App Engine's customer service experiences vary, with responses ranging from efficient support to delays and reliance on documentation.
Sentiment score
6.7
Salesforce Platform generally provides solid support, but response times vary, with users appreciating community resources and premium service benefits.
They route us toward the appropriate team handling Google App Engine or other services, so when there is an issue, the respective team connects and provides support.
The technical support was very quick and responsive, with a direct team line available.
Technical support for Google App Engine is efficient and offers a brilliant solution.
 

Scalability Issues

Sentiment score
6.8
Google App Engine excels in auto-scaling and seamless integration, though deployment times and flexible instances could improve.
Sentiment score
7.8
Salesforce Platform's scalability is highly rated for handling large user bases and offers flexibility in expansion and customization.
I would rate the scalability as nine out of ten, appreciating its design that does not require much attention to scaling configurations or costs.
Google App Engine scales well in the standard environment, which automatically handles traffic without manual scaling.
Google App Engine is highly scalable and can integrate easily with other applications.
Salesforce's scalability was not a problem.
Salesforce Platform is absolutely scalable for us.
We are using it globally in thirty countries.
 

Stability Issues

Sentiment score
7.3
Google App Engine is reliable with minor issues, requiring minimal maintenance and offering positive user experiences despite occasional disruptions.
Sentiment score
8.1
Salesforce Platform is stable and reliable, with minor issues and performance hitches being exceptions, ensuring high user satisfaction.
I have not experienced any crashing or instability with Google App Engine.
However, large code bases can still cause it to slow down.
I would rate the stability of Google App Engine a perfect 10 out of 10, as it is completely managed by Google.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
We have never had any problems with it.
Sometimes the system is stuck when many users are using it.
 

Room For Improvement

Users find Google App Engine limited in customization, costly, lacking support, and needing improved tools, language options, and integration.
Salesforce Platform needs improvements in pricing, reporting, integration, UI, automation, scalability, and support for better user experience.
It would be beneficial if Flex services could scale down to zero instances during periods of no traffic.
The pricing is higher compared to alternatives like Kubernetes and Compute Engine.
In the Flex environment, SSH access is not available for private instances.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
Using AI extensively to make the platform easier to use would also be beneficial.
 

Setup Cost

Google App Engine offers competitive pricing for low usage, but costs can rise significantly with higher usage and features.
Salesforce is costly but offers extensive features, flexibility, and benefits, making it worthwhile for large enterprises despite additional costs.
For F1 usage with 256 MB, it is free.
My GCP billing is about 10 lakh INR per month, and Google App Engine contributes only 25,000 to 30,000 INR.
The pricing of Google App Engine largely depends on the features chosen; if we opt for the standard edition, it is less expensive, while the flexible option incurs more costs due to always having an instance running.
Salesforce Platform may be on the expensive side.
 

Valuable Features

Google App Engine offers scalable, serverless deployment with easy integration, supporting multiple languages to enhance productivity and cost-effectiveness.
Salesforce Platform offers customizable, scalable features with intuitive UI, aiding agile development and efficient automation for enhanced data management.
The solution offers scalability, autoscaling based on user demand, and security, as Google manages all updates and security patches.
Google App Engine offers a cloud-based solution for free, especially for Java, making it a cost-effective option compared to expensive VMs.
I also appreciate the Google App Engine standard environment because it handles traffic scaling without manual intervention.
This integration allows us to manage customers from all aspects in one place, providing a clear view.
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.
The most valuable features of Salesforce are its level of customization and integration.
 

Categories and Ranking

Google App Engine
Ranking in PaaS Clouds
7th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
36
Ranking in other categories
No ranking in other categories
Salesforce Platform
Ranking in PaaS Clouds
8th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
95
Ranking in other categories
Mobile Development Platforms (2nd), Rapid Application Development Software (5th), Low-Code Development Platforms (6th), No-Code Development Platforms (2nd)
 

Mindshare comparison

As of August 2025, in the PaaS Clouds category, the mindshare of Google App Engine is 2.1%, down from 2.3% compared to the previous year. The mindshare of Salesforce Platform is 2.6%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
PaaS Clouds
 

Featured Reviews

Chandra Shekar Reddy Arrabolu - PeerSpot reviewer
Effortless server management and automatic scaling boost productivity
The error logging system in Google App Engine could be enhanced. While there are troubleshooting documents with Google-defined error logs, identifying the exact root cause can be challenging. Often, issues must be escalated through support to product engineering teams who access internal logs for resolution. Increasing the visibility of logging would help users identify issues more easily. Regarding runtimes, the validity period limitations can be problematic. When companies use legacy applications, migrating to new versions requires significant code changes and isn't always a simple lift-and-shift operation. Google App Engine should consider continuing to provide security patches for legacy applications, especially for customers with substantial billing. The manual scaling feature needs improvement, as it isn't available for all runtimes. Adding this capability across all runtimes would be beneficial for controlling instance scaling within specific parameters.
Yasser_Anter - PeerSpot reviewer
Has customization and integration capabilities which increase efficiency
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events. The previous version had a complicated interface where multiple pages and data entries were required, which was not pleasant for sales teams or business users. Also, deploying Salesforce took a long time, about four to five months, which is not ideal for any business.
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Comparison Review

it_user8586 - PeerSpot reviewer
Aug 14, 2013
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Educational Organization
12%
Financial Services Firm
8%
University
8%
Financial Services Firm
11%
Computer Software Company
11%
Government
10%
Manufacturing Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Google App Engine?
The product's setup and deployment phases are easy.
What is your experience regarding pricing and costs for Google App Engine?
I haven't been involved on the pricing side, so I'm not exactly aware of the costs, although we did analyze log retention costs, but overall, I'm not sure how Google App Engine compares to other pr...
What needs improvement with Google App Engine?
I have not yet used the real-time logging feature.
How would you choose between Microsoft PowerApps and Salesforce Platform?
I think it depends on your use case. If your organization uses Microsoft Enterprise products, PowerApps will work better in your environment. Similarly, if you have a Salesforce integration in pla...
How does Salesforce Platform compare with Azure?
Microsoft’s Windows Azure platform is not easy or intuitive to deploy. The difficulty will be impacted by the type of application that you are trying to use the platform to build. Organizations tha...
Do you build applications using low-code or pro-code builders on Salesforce Platform?
At my organization, we have only used Salesforce Platform's low-code builder. The reason for this is not because we do not like the pro-code option, but because we do not see the need of using it, ...
 

Also Known As

No data available
Salesforce1, Force.com, Salesforce App Cloud
 

Overview

 

Sample Customers

Khan Academy, Best Buy, Gigya, MetOffice, Getaround, Mimiboard, NewsLimited, WebFilings, and CloudLock.
ADP
Find out what your peers are saying about Google App Engine vs. Salesforce Platform and other solutions. Updated: July 2025.
865,295 professionals have used our research since 2012.