Google App Engine and Salesforce Platform compete in cloud service domains, focusing on rapid development and CRM capabilities, respectively. Salesforce has the upper hand in user satisfaction due to its comprehensive features, despite Google App Engine's competitive pricing.
Features: Google App Engine provides auto-scaling, integrated developer tools, and extensive API offerings. Salesforce Platform distinguishes itself with CRM functionalities, customizable workflows, and robust third-party integrations.
Room for Improvement: Google App Engine could improve personalized customer service, offer more flexibility in services, and expand integration options. Salesforce Platform needs enhancements in initial cost structures, further development of ease of use, and optimization for scaling costs.
Ease of Deployment and Customer Service: Salesforce Platform provides straightforward deployment and extensive support options, benefiting customers throughout the process. Google App Engine facilitates developer-friendly deployment but lacks personalized customer service, where Salesforce excels.
Pricing and ROI: Google App Engine offers competitive pricing with pay-as-you-go models, minimizing upfront costs for budget-conscious projects. Salesforce Platform involves higher initial costs but promises substantial ROI through long-term business value and adaptability.
Operationally, it was efficient for us because we could easily spin up new versions to demonstrate new functionality without modifying the original environment.
Salesforce saved about 40% to 50% of my time by allowing me to manage and maintain client data and account progress.
The technical support was very quick and responsive, with a direct team line available.
Technical support for Google App Engine is efficient and offers a brilliant solution.
If I generate an urgent request, they can respond with a call within the next hour.
I would rate the scalability as nine out of ten, appreciating its design that does not require much attention to scaling configurations or costs.
Google App Engine scales well in the standard environment, which automatically handles traffic without manual scaling.
Google App Engine is highly scalable and can integrate easily with other applications.
Salesforce's scalability was not a problem.
Salesforce Platform is absolutely scalable for us.
We are using it globally in thirty countries.
I have not experienced any crashing or instability with Google App Engine.
However, large code bases can still cause it to slow down.
I would rate the stability of Google App Engine a perfect 10 out of 10, as it is completely managed by Google.
On occasion, we had to log in and out frequently, open tickets with our IT team for account reconfiguration, or request permissions to access the system.
We have never had any problems with it.
Sometimes the system is stuck when many users are using it.
It would be beneficial if Flex services could scale down to zero instances during periods of no traffic.
The pricing is higher compared to alternatives like Kubernetes and Compute Engine.
In the Flex environment, SSH access is not available for private instances.
Salesforce could improve by adding more capabilities to the dashboard, such as additional fields for more filters and more control over what I would like to see.
Salesforce could improve by offering AI features or functionalities to help business decision-makers analyze business history, suggest forward strategies, and participate in events.
Using AI extensively to make the platform easier to use would also be beneficial.
For F1 usage with 256 MB, it is free.
My GCP billing is about 10 lakh INR per month, and Google App Engine contributes only 25,000 to 30,000 INR.
The pricing of Google App Engine largely depends on the features chosen; if we opt for the standard edition, it is less expensive, while the flexible option incurs more costs due to always having an instance running.
Salesforce Platform may be on the expensive side.
The solution offers scalability, autoscaling based on user demand, and security, as Google manages all updates and security patches.
Google App Engine offers a cloud-based solution for free, especially for Java, making it a cost-effective option compared to expensive VMs.
I also appreciate the Google App Engine standard environment because it handles traffic scaling without manual intervention.
This integration allows us to manage customers from all aspects in one place, providing a clear view.
Salesforce offers control over the opportunities to see where we are and gives me high-level dashboards on each opportunity stage.
The most valuable features of Salesforce are its level of customization and integration.
Google App Engine is a Platform-as-a-Service (Paas) provider that equips web application developers with all the resources and tools that they need to develop, test, and run their applications on Google's infrastructure. Everything is built into the kit, so with one download of the SDK, you'll be well on your way to first-rate apps.
Salesforce Platform is a tool that provides application building with open application programming interfaces (APIs), integration tools, back-end services, starter templates, and developer environments. With a low-code interface, users are able to build applications and benefit from automated processes. The product helps customers to increase work productivity and save on IT costs through efficient, easy-to-understand, methods for creating applications.
Salesforce Platform allows companies to build and operate intelligent applications at scale and share them with employees and customers in real time. The tool secures companies' data while connecting and synchronizing it simultaneously across their Customer 360 accounts. The main components of the product are:
Salesforce Platform Features
Also referred to as a “drag and drop app builder," this solution offers various features for customers to create intelligent applications and build personalized services for clients, partners, and employees within the apps.
Salesforce Platform Benefits
The benefits of using Salesforce Platform include:
Reviews from Real Users
A vice president at a healthcare company values Salesforce Platform because it is flexible and user-friendly with helpful pre-built schemas.
Peter G., a senior technical consultant at a tech services company, rates Salesforce Platform highly because it is intuitive, quite easy to learn, and stores all kinds of relevant sales information.
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