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GoodAccess vs Prisma Access Browser comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Feb 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iboss
Sponsored
Ranking in Secure Web Gateways (SWG)
6th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
24
Ranking in other categories
Internet Security (3rd), Web Content Filtering (1st), Cloud Access Security Brokers (CASB) (6th), ZTNA as a Service (6th), Secure Access Service Edge (SASE) (7th)
GoodAccess
Ranking in Secure Web Gateways (SWG)
22nd
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
22
Ranking in other categories
Enterprise Infrastructure VPN (20th), ZTNA (14th)
Prisma Access Browser
Ranking in Secure Web Gateways (SWG)
16th
Average Rating
8.0
Reviews Sentiment
4.4
Number of Reviews
4
Ranking in other categories
Enterprise Browsers (1st)
 

Mindshare comparison

As of October 2026, in the Secure Web Gateways (SWG) category, the mindshare of iboss is 3.2%, up from 2.2% compared to the previous year. The mindshare of GoodAccess is 1.0%, up from 0.2% compared to the previous year. The mindshare of Prisma Access Browser is 2.3%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Secure Web Gateways (SWG) Mindshare Distribution
ProductMindshare (%)
iboss3.2%
Prisma Access Browser2.3%
GoodAccess1.0%
Other93.5%
Secure Web Gateways (SWG)
 

Featured Reviews

Ashok Ananthula - PeerSpot reviewer
Senior Consultant Proxy Engineering at a financial services firm with 10,001+ employees
Cloud gateway has strengthened remote web security and now needs better Mac and ISP support
The problem our organization had is that iboss failed for the Mac devices. It is not able to give a successful agent for the Mac agents. That is where in 2025, we had to migrate to the Palo Alto-based platform. If your use case is for just Windows laptops,you can consider this platform as an option One issue is the data center resiliency part. In India especially, they are not tied up with the Tier 1 ISPs like Tata or Airtel; they were having Tier 2 ISPs and encountered many issues reaching few major sites that my organization depends on, and they were having problems that they could not fix quickly. They also lack a mechanism to route that traffic within their data center; rather, they ask customers to make a pac file change to route it to Singapore explicitly. It would be better if they route from their backend , i mean even if I send it to India DC, they should be able to route it internally to make that work; however, they fail to do that and ask the customer to route it in the pac file. Another suggestion is that in China, they do not have the proper setup; they used to have numerous problems with slowness and lack of premium circuits in China as well. That leads to multiple sites working slowly with latency-related issues. So the main issue is the ISP-related problems that need to be solved.
reviewer2893848 - PeerSpot reviewer
Cyber and IT Support at a healthcare company with 51-200 employees
Centralized access control has strengthened secure remote work and simplified admin oversight
GoodAccess acts as our virtual private network host, as well as part of my endpoint security, network profiling, and dashboard integrations in my daily work. GoodAccess has made ease and use a staple part of the profile that I have. As an administrator with the rights, the gateways and the connection history, as well as data packets and traffic encrypted details, really support my efforts to maintain a secure network. The best features GoodAccess offers include multiple and various concise gateways that are maintained by an excellent team, and it seems to me that I have almost no reduction or latency in operations from servers to endpoints to mobile use. Gateway management, which is part of the package that was purchased, certainly stands out for me as it is easy and convenient to hit West Coast, East Coast, and multiple global hotspots for our entire dev team. Additionally, the low latency really makes a difference in push and pull for data packets, large transfers, and a lot of our video teleconferencing. GoodAccess has positively impacted my organization through the price point, the ease of use, the service and account management team, as well as some of the supplemental training opportunities and the long list of available files and referenceable traffic data, which really helps me maintain a secure network.
reviewer2750658 - PeerSpot reviewer
Consultant Avant Vente Cybersécurité at a comms service provider with 5,001-10,000 employees
Browser security has strengthened web DLP and protects unmanaged devices from data exfiltration
SD-WAN capability is another solution, and it is not Prisma Access Browser; we do not have SD-WAN capability with Prisma Access Browser. I would like to improve the private access to do the ZTNA. I think that Palo Alto has released the versions and integrated the private access in Prisma Access Browser, but I'm not sure. The feature that is missing in Prisma Access Browser is the capability to monitor the private access where a user can access a private app with authentication, posture, and granular access. Regarding the pricing aspect, many customers find that the solution is a little bit expensive. Palo Alto should reconsider the pricing as it is a bit expensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Content filtering is the most useful feature of iboss."
"iboss is pretty scalable. They provide good support. The case managers you work with to coordinate what you need are pretty good."
"Because of iboss, I did not have to assign web filtering tasks to my techs on a daily basis."
"Granular setup, which was able to set different levels of filters using the OUs in the AD."
"Its initial setup was straightforward."
"Valuable features: Within the filter: Controls (Web categories, applications, and Allow/Block list) and Network (local Subnets). Within the reporter: Logs (Event Log) and Reports."
"The solution has massively improved our security posture, giving us full visibility into what our staff does online."
"iboss is easy to use despite its complexity. Multiple engineers manage it, but it's significantly more straightforward to administer than traditional VPNs and web proxies."
"GoodAccess is allowing us to give first-hand support and access to critical client systems, in a secure way."
"Their user interface is intuitive as it is easy to navigate."
"GoodAccess was the only hosted VPN solution we found for a reasonable cost that allowed us to establish a site-to-site VPN network for hundreds of locations across the country."
"The dashboard is pretty sleek and complete."
"We love the simple interface and speed and reliability of the system."
"The best features GoodAccess offers are that it is very simple to use for users and very simple to set up for administrators."
"The most valuable aspects of the solution are the static IP and speed."
"Access control allows us to manage permissions efficiently, ensuring secure and tailored access."
"The most interesting use case that interests our customers is the DLP features on Prisma Access Browser; it is a great DLP solution with watermark and prevents data exfiltration."
"Prisma Access Browser is the most capable, advanced, and flexible product."
"Prisma Access Browser improves security because the browser is one of the attack surfaces, it needs more security on the endpoint device and standardization of device usage, and it also helps standardize the access policy to the internet."
 

Cons

"Sometimes, obviously, there are bugs."
"I'd like to see them accelerate development on the security side, particularly around data loss prevention."
"The dashboards for local use could be better."
"File integrity monitoring would be very advantageous as an additional feature."
"Our biggest problem with their service was it did not recognize the device and filtering did not always work correctly."
"One thing I would like to see differently with their Zero Trust platform is that some of the AI aspects related to high-risk activities have more false positives."
"iboss can be improved because the integration could be better; you need to import all the sites that you access today, and there are a few problems whenever you import thousands of websites, making the integration process messy for the users."
"The solution could be stronger on the integration side and offer more cloud applications like G Suite or Oracle."
"I've found some bugs."
"It would be useful to see the weekly usage information within the program itself and a dashboard for all usage data."
"They need to provide a more comprehensive app that shows more data that appears on the GoodAccess site."
"The interface information could show more information about how threats have occurred. Right now, it only shows basic threat information."
"It is worth mentioning that we do experience disconnects on rare occasions."
"Currently, the pricing structure is functional yet could benefit from more refined scalability calculations."
"Enhancing the user interface and experience could make it more intuitive for all users."
"GoodAccess can be improved by providing more editable options on the admin side. I would like to see more options and more granular controls for users who know what they are doing as an administrator."
"In the beginning, the solution may not be very user-friendly and could be complex."
"Regarding the pricing aspect, many customers find that the solution is a little bit expensive."
"The maturity of the product needs improvement as the implementation is very complex."
"On a scale of one to 10, I would rate Palo Alto's customer service or technical support as three. Their support is very poor."
 

Pricing and Cost Advice

"The overall pricing for iboss is very competitive and transparent."
"It is not expensive, and it is also not cheap. iboss is priced right in the sweet spot for the number of features it offers."
"It is expensive compared to one of its competitors."
"We had the cost of purchasing a new appliance along with the implementation and licensing costs. However, the following year, the cost of just licensing was similar to what was paid the previous year for a new appliance along with the implementation and licensing costs."
"We have not priced the solution recently, but they were competitive with other vendors in the past."
"It is probably in line with other solutions, but I do not deal with the financial side."
Information not available
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
8%
Construction Company
7%
Manufacturing Company
16%
Comms Service Provider
15%
Healthcare Company
14%
Outsourcing Company
11%
Financial Services Firm
13%
Manufacturing Company
9%
Computer Software Company
7%
University
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise7
Large Enterprise11
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise4
Large Enterprise1
No data available
 

Questions from the Community

What needs improvement with iboss?
I think iboss could be improved by making reporting and dashboard customization more flexible, and simplifying troubl...
What is your primary use case for iboss?
I use iboss as a cloud-based secure web gateway to provide secure internet access, web filtering, and protect remote ...
What is your experience regarding pricing and costs for iboss?
My experience with iboss's pricing structure, setup cost, and licensing model has been positive, straightforward, and...
What is your experience regarding pricing and costs for GoodAccess?
I am unsure about whether my organization evaluated other options before choosing GoodAccess. This contract has been ...
What needs improvement with GoodAccess?
GoodAccess has some great standard features. If they decided to bundle a little bit more, they may be able to bring d...
What is your primary use case for GoodAccess?
My main use case for GoodAccess is maintaining the administrator responsibilities for the gateways, connections, endp...
What needs improvement with Prisma Access Browser?
SD-WAN capability is another solution, and it is not Prisma Access Browser; we do not have SD-WAN capability with Pri...
What is your primary use case for Prisma Access Browser?
We are integrators, and we do not use Prisma Access Browser for our personal use or professional use; we use Prisma A...
What advice do you have for others considering Prisma Access Browser?
With granular policy enforcement, we can enforce policy for users, groups of users, or many domains; we can whitelist...
 

Also Known As

iBoss Cloud Platform
No data available
No data available
 

Overview

 

Sample Customers

Trusted by global enterprises and government agencies.
Information Not Available
Lemonade, Rapyd, Telit Cinterion, Landry’s, Golden Nugget, Houston Rockets
Find out what your peers are saying about GoodAccess vs. Prisma Access Browser and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.