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GoodAccess vs Hillstone E-Series comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoodAccess
Ranking in Enterprise Infrastructure VPN
8th
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
20
Ranking in other categories
Secure Web Gateways (SWG) (5th), ZTNA (5th)
Hillstone E-Series
Ranking in Enterprise Infrastructure VPN
28th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
10
Ranking in other categories
Firewalls (35th), SSL VPN (11th)
 

Mindshare comparison

As of August 2025, in the Enterprise Infrastructure VPN category, the mindshare of GoodAccess is 0.2%, up from 0.1% compared to the previous year. The mindshare of Hillstone E-Series is 0.7%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN
 

Featured Reviews

Itai Rieur - PeerSpot reviewer
A stable service with good support and little downtime
The best aspects of GoodAccess include: 1. Support system (available 24/7, quick to respond, and highly knowledgeable). GoodAccess offers a very available professional support service - it can be via chat service, email, or phone. The relevant representative was very professional, and responsive questions were answered in a prompt manner. 2. Stable service. Since we rely daily on a VPN to connect with multiple connections, VPN stability is crucial to us. in that sense, GoodAccess never fails. In the two or more years we have been using this service, there have been only one or two downtimes. each for 20 minutes or less. That's impressive.
TahirMahmood - PeerSpot reviewer
Offers good features like URL filtering, IPS, and IDS to users
We received an update for the tool in July. The update was provided for the tool as there was a problem with the firewall, where too much memory was consumed, and the firewall was hanging a lot. When we updated the tool's features, everything became okay. The tool only had some memory-related problems. It took the tool a month to fix the issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Access control allows us to manage permissions efficiently, ensuring secure and tailored access."
"The speed of the connections is excellent. We have two gateways set up, one for the East Coast US and one for West Coast. Both have excellent speed and the GoodAccess team allowed us to test several gateways to determine which worked best for us prior to locking in the gateways."
"Their user interface is intuitive as it is easy to navigate."
"The solution's robustness has meant that our team, regardless of where they're located, feels as though they're working right from the office, having secure and quick access to all essential tools."
"GoodAccess VPN has brought a transformative shift to our organization, notably enhancing collaboration and enabling seamless remote work."
"GoodAccess is allowing us to give first-hand support and access to critical client systems, in a secure way."
"This simple, stable, affordable VPN solution scaled with us over the first year of use, allowing for an expansion of remote/hybrid workers to remotely access key systems otherwise restricted to our internal office network."
"The task of managing security and auditing for unauthorized entries has been substantially diminished."
"The installation is easy, we have not had any complaints from our customers."
"The most valuable feature of the solution is the ransomware protection that the tool offers."
"The most valuable features of the Hillstone E-Series are its hardware capacity, innovation, and the throughput that the hardware can take."
"Five out of five ROI."
"Stability-wise, I rate the solution a ten out of ten."
"This solution has two main features that we find very valuable; a threat-intelligence option, and a web/application filtering option. The technical support team are very good and very quick."
"The most valuable feature of the Hillstone E-Series is its user-friendliness."
"The initial setup was straightforward. It only took a few hours to deploy."
 

Cons

"There is one minor drawback to mention: occasionally, the Internet connection tends to slow down noticeably while using the VPN."
"The latest upgrade to the Windows version of the app (unconfirmed on the Mac client) adds some unnecessary stylized animation to the GUI."
"Currently, the pricing structure is functional yet could benefit from more refined scalability calculations."
"Enhancing the user interface and experience could make it more intuitive for all users."
"For small organizations, it works great. However, the larger the organization, the more scalable the pricing model, the better, since gateways can be very expensive if an organization needs multiple gateways."
"The installable app's occasional bugs have caused disruptions for some users, impacting smooth usage."
"It would be useful to see the weekly usage information within the program itself and a dashboard for all usage data."
"The price tier is not suited for small teams."
"The tool provides just a general report. It does not provide a granular report. Hence, the tool should work on its reporting feature."
"The tool only had some memory-related problems."
"The solution doesn't have a web proxy built into the system like Sophos. This is something they should work to change."
"The current usage reporting is very basic."
"Having frequent live webinars on a monthly basis would really help."
"SSL VPN license cost is not cheap."
"I am not sure if this solution offers active directory integration. Adding that feature will definitely be an advantage."
"The tool needs to improve its price."
 

Pricing and Cost Advice

Information not available
"The licensing model is very complex with many subcategories of licenses you can purchase. They could make it more simplified for customers to understand."
"The tool's pricing is reasonable. It depends on the model. The product's pricing is around 600 USD. You need to buy a software license to activate the features. You need to pay around 150 USD for that."
"Hillstone's pricing is economical and neither very high nor very low."
"The cost per year for licensing, and hardware, is approximately $850 for the basic plan."
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Top Industries

By visitors reading reviews
No data available
Comms Service Provider
15%
Computer Software Company
11%
Non Profit
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about GoodAccess?
GoodAccess offers a very available professional support service - it can be via chat service, email, or phone.
What is your experience regarding pricing and costs for GoodAccess?
Test multiple providers' solutions for speed and connection before signing up for service. Also, test the help desk response time, as this will be very important when you run into issues. The setup...
What needs improvement with GoodAccess?
We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need ...
What do you like most about Hillstone E-Series?
The most valuable feature of the Hillstone E-Series is its user-friendliness.
What needs improvement with Hillstone E-Series?
We received an update for the tool in July. The update was provided for the tool as there was a problem with the firewall, where too much memory was consumed, and the firewall was hanging a lot. Wh...
What is your primary use case for Hillstone E-Series?
I use the solution in my company for site-to-site VPN, SSL VPNs, URL filtering, IPS, IDS and all the other features which are available in the firewall.
 

Overview

 

Sample Customers

Information Not Available
Bank of China Macao, Instituto Tecnológico Bolivariano, Ministry of Labor in San Salvador, FEDCO
Find out what your peers are saying about GoodAccess vs. Hillstone E-Series and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.