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GoodAccess vs Hillstone E-Series comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoodAccess
Ranking in Enterprise Infrastructure VPN
20th
Average Rating
9.2
Reviews Sentiment
7.5
Number of Reviews
22
Ranking in other categories
Secure Web Gateways (SWG) (22nd), ZTNA (14th)
Hillstone E-Series
Ranking in Enterprise Infrastructure VPN
24th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
10
Ranking in other categories
Firewalls (41st), SSL VPN (10th)
 

Mindshare comparison

As of October 2026, in the Enterprise Infrastructure VPN category, the mindshare of GoodAccess is 1.1%, up from 0.2% compared to the previous year. The mindshare of Hillstone E-Series is 1.9%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Mindshare Distribution
ProductMindshare (%)
GoodAccess1.1%
Hillstone E-Series1.9%
Other97.0%
Enterprise Infrastructure VPN
 

Featured Reviews

reviewer2893848 - PeerSpot reviewer
Cyber and IT Support at a healthcare company with 51-200 employees
Centralized access control has strengthened secure remote work and simplified admin oversight
GoodAccess acts as our virtual private network host, as well as part of my endpoint security, network profiling, and dashboard integrations in my daily work. GoodAccess has made ease and use a staple part of the profile that I have. As an administrator with the rights, the gateways and the connection history, as well as data packets and traffic encrypted details, really support my efforts to maintain a secure network. The best features GoodAccess offers include multiple and various concise gateways that are maintained by an excellent team, and it seems to me that I have almost no reduction or latency in operations from servers to endpoints to mobile use. Gateway management, which is part of the package that was purchased, certainly stands out for me as it is easy and convenient to hit West Coast, East Coast, and multiple global hotspots for our entire dev team. Additionally, the low latency really makes a difference in push and pull for data packets, large transfers, and a lot of our video teleconferencing. GoodAccess has positively impacted my organization through the price point, the ease of use, the service and account management team, as well as some of the supplemental training opportunities and the long list of available files and referenceable traffic data, which really helps me maintain a secure network.
TahirMahmood - PeerSpot reviewer
IT Manager at Zubair Feeds
Offers good features like URL filtering, IPS, and IDS to users
We received an update for the tool in July. The update was provided for the tool as there was a problem with the firewall, where too much memory was consumed, and the firewall was hanging a lot. When we updated the tool's features, everything became okay. The tool only had some memory-related problems. It took the tool a month to fix the issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has become an integral part of our remote work toolkit, as it enables us to overcome USA IP restrictions, ensuring our global teams can collaborate effectively."
"The dashboard is pretty sleek and complete."
"No extra hardware is needed, and it is very easy to set up"
"My advice to others looking into using GoodAccess is that simplicity of use and ease of administrative metrics make it a top-notch opportunity for any SOC team or administrative role to employ this tool for all of their downstream customers."
"Access control allows us to manage permissions efficiently, ensuring secure and tailored access."
"GoodAccess simplified our infrastructure and how we interact with clients."
"We love the simple interface and speed and reliability of the system."
"The most valuable aspects of the solution are the static IP and speed."
"Stability-wise, I rate the solution a ten out of ten."
"The initial setup was straightforward. It only took a few hours to deploy."
"Working with the Hillstone E-Series has, from a remote perspective, allowed me to give my clients secure connectivity from a remote location to their offices or their servers."
"Five out of five ROI."
"This solution has two main features that we find very valuable; a threat-intelligence option, and a web/application filtering option. The technical support team are very good and very quick."
"If an organization is not looking for a web proxy, it's a very, very good product."
"Very reliable solution with good scalability and straightforward implementation."
"The most valuable features of the Hillstone E-Series are its hardware capacity, innovation, and the throughput that the hardware can take."
 

Cons

"We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need to have improved for our usage."
"If they decided to bundle a little bit more, they may be able to bring down their price point and up their usage by clients."
"Adding one user at a time to the package as compared to blocks of five would be helpful. Currently, we end up with empty seats on our plans."
"This past year, I did not like having to purchase an upgrade to a plan with a minimum number of seats to get the features we needed. We do not use all of the seats."
"It is worth mentioning that we do experience disconnects on rare occasions."
"The product could improve by extending its chat support beyond 8-5 CET, Monday to Friday, to a 24/7 service for better accessibility and immediate assistance."
"There is one minor drawback to mention: occasionally, the Internet connection tends to slow down noticeably while using the VPN."
"For small organizations, it works great. However, the larger the organization, the more scalable the pricing model, the better, since gateways can be very expensive if an organization needs multiple gateways."
"The room for improvement would be the SSL VPN license cost."
"The solution doesn't have a web proxy built into the system like Sophos. This is something they should work to change."
"The tool needs to improve its price."
"The tool provides just a general report. It does not provide a granular report. Hence, the tool should work on its reporting feature."
"The tool only had some memory-related problems."
"I am not sure if this solution offers active directory integration. Adding that feature will definitely be an advantage."
"Having frequent live webinars on a monthly basis would really help."
"SSL VPN license cost is not cheap."
 

Pricing and Cost Advice

Information not available
"The licensing model is very complex with many subcategories of licenses you can purchase. They could make it more simplified for customers to understand."
"Hillstone's pricing is economical and neither very high nor very low."
"The cost per year for licensing, and hardware, is approximately $850 for the basic plan."
"The tool's pricing is reasonable. It depends on the model. The product's pricing is around 600 USD. You need to buy a software license to activate the features. You need to pay around 150 USD for that."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Comms Service Provider
15%
Healthcare Company
14%
Outsourcing Company
11%
Construction Company
16%
Comms Service Provider
11%
Outsourcing Company
10%
Financial Services Firm
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business22
Midsize Enterprise4
Large Enterprise1
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for GoodAccess?
I am unsure about whether my organization evaluated other options before choosing GoodAccess. This contract has been running for a few years and I have only been on the team for a month.
What needs improvement with GoodAccess?
GoodAccess has some great standard features. If they decided to bundle a little bit more, they may be able to bring down their price point and up their usage by clients. Currently, we purchased nin...
What is your primary use case for GoodAccess?
My main use case for GoodAccess is maintaining the administrator responsibilities for the gateways, connections, endpoints, as well as security alerts, logs, and specific intranet protocols.
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Overview

 

Sample Customers

Information Not Available
Bank of China Macao, Instituto Tecnológico Bolivariano, Ministry of Labor in San Salvador, FEDCO
Find out what your peers are saying about GoodAccess vs. Hillstone E-Series and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.