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GoodAccess vs Hillstone E-Series comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoodAccess
Ranking in Enterprise Infrastructure VPN
8th
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
20
Ranking in other categories
Secure Web Gateways (SWG) (5th), ZTNA (5th)
Hillstone E-Series
Ranking in Enterprise Infrastructure VPN
28th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
10
Ranking in other categories
Firewalls (36th), SSL VPN (10th)
 

Mindshare comparison

As of June 2025, in the Enterprise Infrastructure VPN category, the mindshare of GoodAccess is 0.1%, up from 0.1% compared to the previous year. The mindshare of Hillstone E-Series is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN
 

Featured Reviews

Frank Goldman - PeerSpot reviewer
Enables us to easily see users' device compliance as it continuously monitors the devices
Security is much better than the service that we were using before. The dashboard is much more user-friendly. It is easy to add users. I can easily see users' device compliance as it continuously monitors the devices. The speed of the connections is excellent. We have two gateways set up, one for the East Coast US and one for the West Coast. Both have excellent speed and the GoodAccess team allowed us to test several gateways to determine which worked best for us prior to locking in the gateways. With the prior service, the speed was so slow that users could not work while connected.
TahirMahmood - PeerSpot reviewer
Offers good features like URL filtering, IPS, and IDS to users
We received an update for the tool in July. The update was provided for the tool as there was a problem with the firewall, where too much memory was consumed, and the firewall was hanging a lot. When we updated the tool's features, everything became okay. The tool only had some memory-related problems. It took the tool a month to fix the issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The dashboard is pretty sleek and complete."
"The most valuable aspects of the solution are the static IP and speed."
"Their user interface is intuitive as it is easy to navigate."
"Access control allows us to manage permissions efficiently, ensuring secure and tailored access."
"Static IP Addresses with multiple gateway options per team allow us to set up different teams with different network accesses."
"This simple, stable, affordable VPN solution scaled with us over the first year of use, allowing for an expansion of remote/hybrid workers to remotely access key systems otherwise restricted to our internal office network."
"GoodAccess has significantly improved security in our organization."
"GoodAccess was the only hosted VPN solution we found for a reasonable cost that allowed us to establish a site-to-site VPN network for hundreds of locations across the country."
"Very reliable solution with good scalability and straightforward implementation."
"Five out of five ROI."
"The most valuable feature of the solution is the ransomware protection that the tool offers."
"Working with the Hillstone E-Series has, from a remote perspective, allowed me to give my clients a secure connectivity."
"The initial setup was straightforward. It only took a few hours to deploy."
"The most valuable features of the Hillstone E-Series are its hardware capacity, innovation, and the throughput that the hardware can take."
"The installation is easy, we have not had any complaints from our customers."
"I am impressed with the application filtering feature."
 

Cons

"The latest upgrade to the Windows version of the app (unconfirmed on the Mac client) adds some unnecessary stylized animation to the GUI."
"We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need to have improved for our usage."
"The installable app's occasional bugs have caused disruptions for some users, impacting smooth usage."
"The interface could provide more extensive information regarding the occurrence of threats. Currently, it only displays rudimentary threat data."
"Adding one user at a time to the package as compared to blocks of five would be helpful. Currently, we end up with empty seats on our plans."
"There could be a better view of which type of communication is going through the system."
"For small organizations, it works great. However, the larger the organization, the more scalable the pricing model, the better, since gateways can be very expensive if an organization needs multiple gateways."
"The price tier is not suited for small teams."
"The solution doesn't have a web proxy built into the system like Sophos. This is something they should work to change."
"Having frequent live webinars on a monthly basis would really help."
"The tool provides just a general report. It does not provide a granular report. Hence, the tool should work on its reporting feature."
"The tool only had some memory-related problems."
"I am not sure if this solution offers active directory integration. Adding that feature will definitely be an advantage."
"Support from Hillstone E-Series has a shortcoming that needs improvement."
"The current usage reporting is very basic."
"SSL VPN license cost is not cheap."
 

Pricing and Cost Advice

Information not available
"The cost per year for licensing, and hardware, is approximately $850 for the basic plan."
"The licensing model is very complex with many subcategories of licenses you can purchase. They could make it more simplified for customers to understand."
"The tool's pricing is reasonable. It depends on the model. The product's pricing is around 600 USD. You need to buy a software license to activate the features. You need to pay around 150 USD for that."
"Hillstone's pricing is economical and neither very high nor very low."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
17%
Computer Software Company
15%
Comms Service Provider
11%
Real Estate/Law Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about GoodAccess?
GoodAccess offers a very available professional support service - it can be via chat service, email, or phone.
What is your experience regarding pricing and costs for GoodAccess?
Test multiple providers' solutions for speed and connection before signing up for service. Also, test the help desk response time, as this will be very important when you run into issues. The setup...
What needs improvement with GoodAccess?
We are having a problem with accessing Microsoft Copilot while connected. GoodAccess is working on the issue, but fixing this will be a help to us. There is nothing else at the moment that we need ...
What do you like most about Hillstone E-Series?
The most valuable feature of the Hillstone E-Series is its user-friendliness.
What is your experience regarding pricing and costs for Hillstone E-Series?
Hillstone's pricing is economical and neither very high nor very low.
What needs improvement with Hillstone E-Series?
We received an update for the tool in July. The update was provided for the tool as there was a problem with the firewall, where too much memory was consumed, and the firewall was hanging a lot. Wh...
 

Overview

 

Sample Customers

Information Not Available
Bank of China Macao, Instituto Tecnológico Bolivariano, Ministry of Labor in San Salvador, FEDCO
Find out what your peers are saying about GoodAccess vs. Hillstone E-Series and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.