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GoodAccess vs Hillstone E-Series comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

GoodAccess
Ranking in Enterprise Infrastructure VPN
19th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
21
Ranking in other categories
Secure Web Gateways (SWG) (22nd), ZTNA (13th)
Hillstone E-Series
Ranking in Enterprise Infrastructure VPN
22nd
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
10
Ranking in other categories
Firewalls (38th), SSL VPN (10th)
 

Mindshare comparison

As of May 2026, in the Enterprise Infrastructure VPN category, the mindshare of GoodAccess is 0.8%, up from 0.1% compared to the previous year. The mindshare of Hillstone E-Series is 1.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Mindshare Distribution
ProductMindshare (%)
GoodAccess0.8%
Hillstone E-Series1.8%
Other97.4%
Enterprise Infrastructure VPN
 

Featured Reviews

Gytenis Borusas - PeerSpot reviewer
Director, Information Technology at Veriheal
Limits outside access and secures internal systems through straightforward setup
The best features GoodAccess offers are that it is very simple to use for users and very simple to set up for administrators.When I say it is simple to set up, I mean it has a simple interface with not many options to explore, and it is very straightforward.GoodAccess has positively impacted my organization as we have fewer IPs to whitelist and limited access for anybody outside of our organization into our internal systems.This has definitely increased security, but I do not have a measurable number to indicate how much it improved in percentage or absolute terms.
TahirMahmood - PeerSpot reviewer
IT Manager at Zubair Feeds
Offers good features like URL filtering, IPS, and IDS to users
We received an update for the tool in July. The update was provided for the tool as there was a problem with the firewall, where too much memory was consumed, and the firewall was hanging a lot. When we updated the tool's features, everything became okay. The tool only had some memory-related problems. It took the tool a month to fix the issues.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best features GoodAccess offers are that it is very simple to use for users and very simple to set up for administrators."
"The VPN's role in facilitating remote work has improved internal efficiency."
"GoodAccess has significantly improved security in our organization."
"GoodAccess VPN has brought a transformative shift to our organization, notably enhancing collaboration and enabling seamless remote work."
"GoodAccess is allowing us to give first-hand support and access to critical client systems, in a secure way."
"Static IP Addresses with multiple gateway options per team allow us to set up different teams with different network accesses."
"The dashboard is pretty sleek and complete."
"The solution has easy-to-use administration and offers an easy implementation."
"The initial setup was straightforward. It only took a few hours to deploy."
"The most valuable feature of the solution is the ransomware protection that the tool offers."
"Stability-wise, I rate the solution a ten out of ten."
"With Hillstone, TCO and ROI are very good, it's an easy sale."
"The installation is easy, we have not had any complaints from our customers."
"The installation is easy, we have not had any complaints from our customers."
"The most valuable feature of the Hillstone E-Series is its user-friendliness."
"Working with the Hillstone E-Series has, from a remote perspective, allowed me to give my clients a secure connectivity."
 

Cons

"The product could improve by extending its chat support beyond 8-5 CET, Monday to Friday, to a 24/7 service for better accessibility and immediate assistance."
"This past year, I did not like having to purchase an upgrade to a plan with a minimum number of seats to get the features we needed. We do not use all of the seats."
"Their recent revision in pricing was a jolt. Though any business understands the need for periodic pricing evaluations, a clearer communication strategy and more gradual changes might have been more palatable for long-term clients like us."
"There is one minor drawback to mention: occasionally, the Internet connection tends to slow down noticeably while using the VPN."
"It is worth mentioning that we do experience disconnects on rare occasions."
"The installable app's occasional bugs have caused disruptions for some users, impacting smooth usage."
"I've found some bugs."
"There could be a better view of which type of communication is going through the system."
"The solution doesn't have a web proxy built into the system like Sophos. This is something they should work to change."
"SSL VPN license cost is not cheap."
"The room for improvement would be the SSL VPN license cost."
"Support from Hillstone E-Series has a shortcoming that needs improvement."
"The licensing model is very complex with many subcategories of licenses you can purchase. They could make it more simplified for customers to understand."
"The current usage reporting is very basic. I would like to be able to access more granular data."
"I am not sure if this solution offers active directory integration. Adding that feature will definitely be an advantage."
"I am not sure if this solution offers active directory integration. Adding that feature will definitely be an advantage."
 

Pricing and Cost Advice

Information not available
"The licensing model is very complex with many subcategories of licenses you can purchase. They could make it more simplified for customers to understand."
"Hillstone's pricing is economical and neither very high nor very low."
"The tool's pricing is reasonable. It depends on the model. The product's pricing is around 600 USD. You need to buy a software license to activate the features. You need to pay around 150 USD for that."
"The cost per year for licensing, and hardware, is approximately $850 for the basic plan."
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Top Industries

By visitors reading reviews
Healthcare Company
18%
Construction Company
16%
Manufacturing Company
16%
Comms Service Provider
10%
Comms Service Provider
14%
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business21
Midsize Enterprise4
Large Enterprise1
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
 

Questions from the Community

What is your experience regarding pricing and costs for GoodAccess?
My experience with pricing, setup cost, and licensing is straightforward; my colleague handled it, but the pricing is competitive and straightforward.
What needs improvement with GoodAccess?
GoodAccess can be improved by providing more editable options on the admin side.I would like to see more options and more granular controls for users who know what they are doing as an administrator.
What is your primary use case for GoodAccess?
My main use case for GoodAccess is to limit outside IPs, so we whitelist only one IP.I use GoodAccess for all our internal employees to connect to our internal systems, and they can do so only thro...
What needs improvement with Hillstone E-Series?
We received an update for the tool in July. The update was provided for the tool as there was a problem with the firewall, where too much memory was consumed, and the firewall was hanging a lot. Wh...
What is your primary use case for Hillstone E-Series?
I use the solution in my company for site-to-site VPN, SSL VPNs, URL filtering, IPS, IDS and all the other features which are available in the firewall.
What advice do you have for others considering Hillstone E-Series?
Our company did not use the tool's micro-segmentation features. There were no issues while integrating the tool. I have not used any AI in the tool. I recommend the tool to others. I rate the tool ...
 

Overview

 

Sample Customers

Information Not Available
Bank of China Macao, Instituto Tecnológico Bolivariano, Ministry of Labor in San Salvador, FEDCO
Find out what your peers are saying about GoodAccess vs. Hillstone E-Series and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.