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Glean Platform vs Make comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Glean Platform
Ranking in AI Software Development
36th
Average Rating
8.4
Number of Reviews
11
Ranking in other categories
Indexing and Search (6th), Search as a Service (8th), AI-Agent Builders (7th), AI Customer Support (4th)
Make
Ranking in AI Software Development
19th
Average Rating
8.2
Reviews Sentiment
5.5
Number of Reviews
15
Ranking in other categories
Process Automation (19th)
 

Mindshare comparison

As of March 2026, in the AI Software Development category, the mindshare of Glean Platform is 0.5%. The mindshare of Make is 0.6%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Software Development Mindshare Distribution
ProductMindshare (%)
Make0.6%
Glean Platform0.5%
Other98.9%
AI Software Development
 

Featured Reviews

Ananya Bl - PeerSpot reviewer
Data Analyst at Capgemini
Daily orchestration of complex ai workflows has boosted my research and automation capabilities
Orchestration primarily decides which agent handles which part of a task and manages errors, retries, and complete state while maintaining the workflow effectively. On the orchestration side, branching, looping, and human approvals support non-linear workflows in production environments with real-time access. Through refined and improved prompts, this helps in closing the loop with actual users. One unique feature that stood out is that every step in the workflow can pause or recover from failures. Instead of finishing the entire agent in one go, this approach is interesting because if there is a minor change in a previously completed step regarding the state, I can re-edit and restart from the beginning. This is truly impressive.
FA
Chief Executive Officer at Ashtex Solutions
Flexibility and efficiency accelerate business processes
Make needs to put some focus on or clarify the security aspect in its documentation or website. When creating automation through these modules between two different applications, there should be clarity about whether the data is secure while passing through these automations or integrations created within Make. The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved. The operation consumption is too high and sometimes becomes a burden on the client. Make needs to review its pricing strategy since they have tough competition from n8n. Make sometimes has issues with user logins and data saving when simultaneously working on two different PCs or when two developers are working on something or some blueprint. It can lose saved data from one interface to the other, and when logging on with the same user on another workstation, it occasionally misbehaves. We were unaware that Make had its own local implementation module. They need to advertise this feature more effectively as we are developing many projects in Make and working with various clients.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best features Glean Platform offers are mostly the view, which I think is very good, and what I find most helpful about the view is that the user interface is very good, making it very easy to chat with the chatbot and get all the material that I want in the way that I need it."
"Glean Platform has increased productivity by at least one hundred hours per week for my organization."
"Glean Platform has positively impacted our organization, especially in terms of productivity for both us and our customers."
"Life became so easy when we started using Glean Platform."
"The best features Glean Platform offers include the ability to create my own agents, for example, I created a self-service agent for my stakeholders, so rather than email me, I sent them a link to an agent where the agent asks them questions and drills down to exactly what they need, and then I get a qualified response from them."
"Glean Platform has positively impacted my organization by speeding up a lot of repetitive tasks and making it easier for people outside of support to understand what kind of issues impact the support groups."
"I have used many solutions, but Glean Platform is the best, and I would truly appreciate it if everyone considers this platform."
"When I searched for internal information spread across different systems, Glean Platform did centralize and retrieve that data for me effectively, giving me eighty percent accuracy."
"Make has positively impacted my organization by enabling me to generate numerous leads because it is easy to implement, which allowed me to drastically reduce the time needed to create and present a minimum viable product to clients."
"Make has helped me save my time, and time is money, so obviously, eventually it has helped me save my money as well."
"Make saves me roughly forty-five percent to sixty percent of time since the analysis part and solution are provided below the question."
"Every employee used to work manually, and I also used to do manual tasks, now Make does everything automatically."
"Make has positively impacted my organization by enabling us to solve use cases for hundreds of clients across hundreds of different platforms, providing the customization capabilities to automate accounting and invoicing processes that save dozens of man-hours a month, and allowing us to build custom churn, retention, and engagement costs that have driven a 30% reduction in churn."
"Instead of spending several days implementing and testing API integrations inside our FastAPI back end, I was able to build the workflows in a few hours using Make."
"Make's front-end interface, the modular interface that it has, drag-and-drop interface, is very easy to understand, use, and integrate."
"This means the task that I would complete in a span of one day is completed in a matter of minutes by using Make."
 

Cons

"I chose seven out of ten because if I could upload PDFs and have them analyzed, or have it integrate with my Gmail and help me go through my emails, that would be very useful, but I do not think it does that."
"Glean Platform can implement more models. The NLP creation could be a little faster, and while debugging is amazing, the routing also needs to provide higher quality outputs sometimes rather than extensive searching."
"Also, the latency that the platform offers is a little high right now; what I have noticed is that on a particular query, the user has to wait a long time in order to get responses."
"I tried pulling in an architecture diagram of a workflow, and it pulled in some other image instead."
"Sometimes Glean Platform gets slowed down."
"My experience with pricing, setup cost, and licensing is that the licenses were expensive, and it was hard to convince the company to adopt based on that."
"Currently, Glean Platform does not integrate with Teams, Microsoft-owned platforms."
"There are multiple ways in which Glean Platform can be improved."
"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."
"Make has helped me save time positively, but I think there is room for improvement in Make as well."
"Make could improve the ease of use, it can be more complicated than other solutions."
"One area for improvement is an auto-building feature."
"Make can be improved in terms of the code module, as sometimes I use it at a developer level, and I want it to be more specific; when using the webhook, some data structures may require a lot of time to organize, so if a code node is available, it would help me structure data effectively."
"Make can enhance the credit limit for free use because what is happening now is that most of the credits have been used during testing only."
"The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved."
"Make is stable about 95% of the time, but I have noticed 5% of the time it has authentication issues and connection problems with the credentials, which are refreshed every week."
 

Pricing and Cost Advice

Information not available
"The price of Make is approximately $20 per month for the platform."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
9%
Manufacturing Company
9%
Outsourcing Company
8%
Outsourcing Company
14%
Non Tech Company
11%
Construction Company
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise8
By reviewers
Company SizeCount
Small Business12
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Glean Platform?
My experience with pricing, setup cost, and licensing has been pretty smooth actually, with no issues.
What needs improvement with Glean Platform?
I don't have any complaints with Glean Platform actually. I can't think of anything right now regarding needed improvements, even small things. I rate it a nine because sometimes it's difficult to ...
What is your primary use case for Glean Platform?
My main use case for Glean Platform is consolidating marketing materials, as I work in DevOps Sales Ops. I set up this platform for the sales team to review material that might be useful for talkin...
What is your experience regarding pricing and costs for Make?
My experience with pricing, setup cost, and licensing indicates that the cost is effective and licensing was affordable.
What needs improvement with Make?
Make could be improved by having more platforms and connections that we would like to use, as well as more flexibility in paying for operations, with tasks on a sliding scale instead of by tier.Fur...
What is your primary use case for Make?
My main use case for Make is that it serves as a perfect tool to interlace most of our API connections, syncing different environments together. Make enables us to connect apps that lack native int...
 

Comparisons

 

Also Known As

Glean Work AI Platform
Integromat
 

Overview

 

Sample Customers

Information Not Available
Buan Consulting, Armadia
Find out what your peers are saying about Glean Platform vs. Make and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.