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Glean Platform vs Make comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Glean Platform
Ranking in AI Software Development
15th
Average Rating
8.4
Number of Reviews
11
Ranking in other categories
Indexing and Search (2nd), Search as a Service (4th), AI Agent Builders (4th), AI Customer Support (4th)
Make
Ranking in AI Software Development
4th
Average Rating
8.0
Reviews Sentiment
5.4
Number of Reviews
17
Ranking in other categories
Process Automation (6th)
 

Mindshare comparison

As of May 2026, in the AI Software Development category, the mindshare of Glean Platform is 0.4%. The mindshare of Make is 0.7%, down from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI Software Development Mindshare Distribution
ProductMindshare (%)
Make0.7%
Glean Platform0.4%
Other98.9%
AI Software Development
 

Featured Reviews

Ananya Bl - PeerSpot reviewer
Data Analyst at Capgemini
Daily orchestration of complex ai workflows has boosted my research and automation capabilities
Orchestration primarily decides which agent handles which part of a task and manages errors, retries, and complete state while maintaining the workflow effectively. On the orchestration side, branching, looping, and human approvals support non-linear workflows in production environments with real-time access. Through refined and improved prompts, this helps in closing the loop with actual users. One unique feature that stood out is that every step in the workflow can pause or recover from failures. Instead of finishing the entire agent in one go, this approach is interesting because if there is a minor change in a previously completed step regarding the state, I can re-edit and restart from the beginning. This is truly impressive.
FA
Chief Executive Officer at Ashtex Solutions
Flexibility and efficiency accelerate business processes
Make needs to put some focus on or clarify the security aspect in its documentation or website. When creating automation through these modules between two different applications, there should be clarity about whether the data is secure while passing through these automations or integrations created within Make. The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved. The operation consumption is too high and sometimes becomes a burden on the client. Make needs to review its pricing strategy since they have tough competition from n8n. Make sometimes has issues with user logins and data saving when simultaneously working on two different PCs or when two developers are working on something or some blueprint. It can lose saved data from one interface to the other, and when logging on with the same user on another workstation, it occasionally misbehaves. We were unaware that Make had its own local implementation module. They need to advertise this feature more effectively as we are developing many projects in Make and working with various clients.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Productivity has really skyrocketed."
"When I searched for internal information spread across different systems, Glean Platform did centralize and retrieve that data for me effectively, giving me eighty percent accuracy."
"The best features Glean Platform offers include the ability to create my own agents, for example, I created a self-service agent for my stakeholders, so rather than email me, I sent them a link to an agent where the agent asks them questions and drills down to exactly what they need, and then I get a qualified response from them."
"Glean Platform has positively impacted our organization, especially in terms of productivity for both us and our customers."
"Glean Platform has increased productivity by at least one hundred hours per week for my organization."
"The major impact that I have noticed is how business users are now being impacted and they are using the platform because they understand it easily."
"Glean Platform has positively impacted my organization by speeding up a lot of repetitive tasks and making it easier for people outside of support to understand what kind of issues impact the support groups."
"I have used many solutions, but Glean Platform is the best, and I would truly appreciate it if everyone considers this platform."
"Using Make, they have saved about 50% of their time, which equals one labor resource, translating to a significant amount of money saved."
"Make saves me roughly forty-five percent to sixty percent of time since the analysis part and solution are provided below the question."
"Every employee used to work manually, and I also used to do manual tasks, now Make does everything automatically."
"Make has positively impacted my organization by enabling me to generate numerous leads because it is easy to implement, which allowed me to drastically reduce the time needed to create and present a minimum viable product to clients."
"The most valuable features of Make are the additional options when compared to other similar solutions."
"This has made a very positive impact on my life because initially I was not able to do things quickly and efficiently, but now with the help of Make, I can plan many things that help my work become efficient."
"Make has positively impacted my organization by helping me save around 10 plus hours per month to automate reporting and social media posting."
"This means the task that I would complete in a span of one day is completed in a matter of minutes by using Make."
 

Cons

"I tried pulling in an architecture diagram of a workflow, and it pulled in some other image instead."
"My experience with pricing, setup cost, and licensing is that the licenses were expensive, and it was hard to convince the company to adopt based on that."
"There are multiple ways in which Glean Platform can be improved."
"Glean Platform can implement more models. The NLP creation could be a little faster, and while debugging is amazing, the routing also needs to provide higher quality outputs sometimes rather than extensive searching."
"My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available."
"Also, the latency that the platform offers is a little high right now; what I have noticed is that on a particular query, the user has to wait a long time in order to get responses."
"I chose seven out of ten because if I could upload PDFs and have them analyzed, or have it integrate with my Gmail and help me go through my emails, that would be very useful, but I do not think it does that."
"Sometimes Glean Platform gets slowed down."
"Make could improve the ease of use, it can be more complicated than other solutions. There are a lot of elements that are more technical than in other solutions."
"Make can be improved in terms of the code module, as sometimes I use it at a developer level, and I want it to be more specific; when using the webhook, some data structures may require a lot of time to organize, so if a code node is available, it would help me structure data effectively."
"One area for improvement is an auto-building feature."
"Actually, I did not finish this project with Make; I could not manage to finish the full workflow, and I decided to leave it as it is, implementing it a different way because it is very tricky."
"The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved."
"The pricing of Make at this point is through operations consumption, and it becomes really expensive in certain scenarios when iterations are involved."
"I feel that Make can be improved in terms of API handling and integrations."
"Make can enhance the credit limit for free use because what is happening now is that most of the credits have been used during testing only."
 

Pricing and Cost Advice

Information not available
"The price of Make is approximately $20 per month for the platform."
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Top Industries

By visitors reading reviews
Financial Services Firm
22%
Manufacturing Company
9%
Outsourcing Company
8%
Computer Software Company
7%
Outsourcing Company
15%
Educational Organization
10%
Non Tech Company
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise1
Large Enterprise9
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Glean Platform?
My experience with pricing, setup cost, and licensing for Glean Platform reveals limited options, and I wish there was more customization available.
What needs improvement with Glean Platform?
I would appreciate a change to the color scheme of Glean Platform as a needed improvement, even if it is something small or minor.
What is your primary use case for Glean Platform?
My main use case for Glean Platform is general use at an introductory level.
What is your experience regarding pricing and costs for Make?
Earlier I used to spend too much time understanding the insights from my projects. Now I only spend four to five hours, but I can get everything in one hour or even 30 seconds. It's easy. After one...
What needs improvement with Make?
Sometimes the platform is too laggy and loads slowly. The credits are also getting used up too quickly, which takes too much credit. If the credits could be reduced, that would be more efficient. T...
What is your primary use case for Make?
I'm using Make for integration with GoHighLevel, which is a CRM tool. I integrate data from Google Sheets or the GHL CRM to automate repetitive tasks. I use Make nearly every day for whatever task ...
 

Comparisons

 

Also Known As

Glean Work AI Platform
Integromat
 

Overview

 

Sample Customers

Information Not Available
Buan Consulting, Armadia
Find out what your peers are saying about Glean Platform vs. Make and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.