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Diligent One Platform (formerly Highbond) vs NAVEX Global comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Feb 4, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Diligent One Platform (form...
Ranking in GRC
25th
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
3
Ranking in other categories
IT Governance (7th), IT Vendor Risk Management (21st)
NAVEX Global
Ranking in GRC
24th
Average Rating
9.0
Reviews Sentiment
7.9
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the GRC category, the mindshare of Diligent One Platform (formerly Highbond) is 1.8%, down from 3.3% compared to the previous year. The mindshare of NAVEX Global is 1.9%, up from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
GRC Mindshare Distribution
ProductMindshare (%)
NAVEX Global1.9%
Diligent One Platform (formerly Highbond)1.8%
Other96.3%
GRC
 

Featured Reviews

WW
Data Analyst at Rhythex
Good automation and analytics, but is costly
The report model was our main concern. I believe currently the solution uses a third party for the reporting. As part of a consulting firm, one of the challenges we face is the difficulty in producing reports that meet the expectations of our clients and customers. It would be beneficial if the focus could be shifted toward improving the reporting aspect. The impact report is a crucial aspect, as we only have one opportunity to create it. Galvanize HighBond can improve by generating more impact reports post-project, and allowing access to the reports using a web version, which would greatly benefit us. The cost of the solution is expensive and needs improvement.
JT
-- at a performing arts with 201-500 employees
The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable.
Currently we have monthly competencies that the 2 Staff Development Departments would initiate by a manual paper process and have to track staff down for all 3 shifts. Since we have started placing these items on Policytech, we have had a much better compliance rate as the staff are able to do it and it automatically records responses and results. Staff either read a document or view a powerpoint and then have a survey to answer, they have to receive a passing grade and if they pass they then receive the competency for that specific training. What we would like to add would be to be able to have Templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us. So we are running a weekly report and manually send staff certificates. Another area is tracking Writer, Reviewer, and Approver statuses.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In one year we were able to accomplish what we could not in our 3 year Archer contract, and we did it with half the consulting services and one-third the administrators."
"We have far more visibility into our compliance, risks and controls over the areas we are managing versus accepting risk, and Rsam has also been extremely helpful with the annual audits we receive from our regulators."
"The most valuable feature is automation."
"Technical support is great."
"Before choosing, there were four different options that I was looking at, and going through all the tutorials and talking with the salespeople really sold me on NAVEX Global because I thought they were the gold standard for that type of policy format."
"Technical support is excellent."
"PolicyTech has probably been the most reliable solution we have and it's been the most stable solution over the last eight years, compared to any other information technology solution we've had."
"The company is always timely, they always have good suggestions, and they always have quick fixes for me."
"It has made all the policies available in one accessible location for people to use them."
"The streamlined process of getting policies out to all staff in a quick efficient manner has been most valuable."
"This solution gives an opportunity for anonymous hotline complaints."
 

Cons

"The cost of the solution is expensive and needs improvement."
"While they don't need as much consulting to get the product implemented, I do wish they had more available."
"The one thing that I noticed was, it times out sometimes."
"What we would like to add would be to be able to have templates for certificates as we have different types of programs that have specific required documentation on the certificates, currently the certificates are one size fits all and that doesn’t work for us."
"Truthfully, the hardest part is that there are some little setup things that need to be done before people can actually use PolicyTech."
"We get a huge amount of complaints from users about the email system. They get lots and lots of emails, and they don’t necessarily have a good way to manage them."
"There is an area on the “New Case” screen that I have reported a while back that when we click the drop down box to select state, then onto select the city, the state selection selected is deselected, it’s selected again and the city is deselected but after a couple of selections with it only in that area it does maintain the selection."
"We had some problems in middle of July, when we stopped getting our email notifications."
"Uploading PDFs is more time consuming and you have to go in and out of multiple screens/functions."
"Recent product update led to confusion."
 

Pricing and Cost Advice

"I give the cost of the solution a six out of ten."
Information not available
report
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
8%
Construction Company
8%
Computer Software Company
8%
Financial Services Firm
11%
Manufacturing Company
8%
University
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise3
Large Enterprise4
 

Also Known As

Rsam GRC, HighBond, HighBond by Galvanize , Diligent GRC Platform
No data available
 

Overview

 

Sample Customers

CNA Insurance
Toyota, Delta, Cedars-Sinai, Coca-Cola, Equifax, Cisco, Yahoo!, Jamba Juice, Fairmont Hotels & Resorts, Auburn University, NEC, Fleet Laboratories, AVAYA, Del Taco, Valero, OCWEN, Samaritan Health Services, Levi Strauss & Co, Telus
Find out what your peers are saying about Diligent One Platform (formerly Highbond) vs. NAVEX Global and other solutions. Updated: April 2026.
889,855 professionals have used our research since 2012.