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Fortinet FortiWeb Cloud WAF-as-a-Service vs NetScaler comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.2
Fortinet FortiWeb Cloud WAF-as-a-Service reduces security incidents and costs, offering effective protection and noticeable returns on investment.
Sentiment score
8.1
NetScaler improves security, stability, and cost-efficiency, enhancing operations and supporting medium enterprises with effective load balancing.
 

Customer Service

Sentiment score
7.5
Fortinet FortiWeb Cloud support is praised for fast, knowledgeable service, with minor delays manageable and high overall satisfaction.
Sentiment score
6.1
Citrix's NetScaler support is generally helpful but inconsistent, with issues like delays, expertise gaps, and slow complex problem resolution.
The company provides technical support, and they are mostly available 24/7.
Pre sale engineer at Harnssen Group Limited
The proximity of Fortinet with customers ensures quick issue resolution.
Security Specialist at a tech services company with 1,001-5,000 employees
Sometimes it could be faster, but generally, their support is reliable.
Principal Network Architect at a financial services firm with 201-500 employees
 

Scalability Issues

Sentiment score
6.2
Fortinet FortiWeb Cloud WAF-as-a-Service is scalable, efficient in handling traffic, easy to deploy, and highly rated.
Sentiment score
7.8
NetScaler is praised for scalability and flexibility, though licensing complexity and multi-tenancy limitations pose challenges for some users.
It auto checks everything, and you need to install the certificate.
Pre Sales Architect at network techlab
In my experience, Fortinet FortiWeb Cloud WAF-as-a-Service's scalability is quite good, and I would rate it at eight point five out of ten.
Network and Security Engineer (Contractor) at Clymora Technology Limited
We are purchasing Fortinet FortiWeb Cloud WAF-as-a-Service from the distributor side, who have provided support and a price discount.
Owner at IT CARE
 

Stability Issues

Sentiment score
8.3
Users highly praise Fortinet FortiWeb Cloud WAF-as-a-Service for its stable and reliable performance, rating it highly.
Sentiment score
7.6
NetScaler is highly stable and reliable, with minor configuration issues not significantly affecting its overall functionality.
The stability of the solution is excellent.
Principal Network Architect at a financial services firm with 201-500 employees
 

Room For Improvement

Fortinet FortiWeb Cloud WAF-as-a-Service needs improved features, security measures, AI, pricing, integration, and reporting enhancements.
NetScaler needs improved documentation, user experience, support, integration, scalability, security, and licensing to enhance user satisfaction and efficiency.
Fortinet FortiWeb Cloud WAF-as-a-Service could be improved with better logging capabilities, as many come with less spacing, necessitating a FortiSIM for enhanced functionality.
Network and Security Engineer (Contractor) at Clymora Technology Limited
The utilization of AI in Fortinet FortiWeb Cloud WAF-as-a-Service still needs to be upgraded and improved.
Assistant Technical Director at a comms service provider with 11-50 employees
I want them to provide SAML authentication.
Pre Sales Architect at network techlab
 

Setup Cost

Fortinet FortiWeb Cloud offers cost-effective WAF services with flexible payments, appealing to large enterprises despite not being the cheapest.
NetScaler is robust but considered expensive, with high subscription fees and pricing often above competitors like A10.
It is twice cheaper.
Pre sale engineer at Harnssen Group Limited
I just recommend Fortinet FortiWeb Cloud WAF-as-a-Service because it is very expensive.
Pre Sales Architect at network techlab
The price is not the cheapest, but it offers great value for money.
Principal Network Architect at a financial services firm with 201-500 employees
 

Valuable Features

Fortinet FortiWeb Cloud WAF-as-a-Service offers AI-driven security, easy integration, and adaptability with robust threat protection and reporting.
NetScaler offers load balancing, security, and integration with Citrix, praised for customization, management, high availability, and user-friendly interface.
It is possible to easily find vulnerabilities with the WAF.
IT Specialist at a manufacturing company with 10,001+ employees
It effectively mitigates web attacks, provides virtual protections, and handles large traffic with minimal processing effort.
Security Specialist at a tech services company with 1,001-5,000 employees
Its usability is a key aspect as it is very easy to use and deploy in front of new APIs.
Principal Network Architect at a financial services firm with 201-500 employees
 

Categories and Ranking

Fortinet FortiWeb Cloud WAF...
Ranking in Web Application Firewall (WAF)
22nd
Average Rating
8.8
Reviews Sentiment
6.4
Number of Reviews
10
Ranking in other categories
No ranking in other categories
NetScaler
Ranking in Web Application Firewall (WAF)
20th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
107
Ranking in other categories
Application Delivery Controllers (ADC) (3rd), Network Management Applications (13th)
 

Mindshare comparison

As of September 2026, in the Web Application Firewall (WAF) category, the mindshare of Fortinet FortiWeb Cloud WAF-as-a-Service is 0.8%, up from 0.6% compared to the previous year. The mindshare of NetScaler is 3.0%, down from 3.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Web Application Firewall (WAF) Mindshare Distribution
ProductMindshare (%)
NetScaler3.0%
Fortinet FortiWeb Cloud WAF-as-a-Service0.8%
Other96.2%
Web Application Firewall (WAF)
 

Featured Reviews

NiteshSharma - PeerSpot reviewer
Pre Sales Architect at network techlab
Comprehensive web protection has secured public apps and supports advanced audit requirements
Fortinet FortiWeb Cloud WAF-as-a-Service has multiple valuable aspects. The WAF solution secures whatever public domains have been published by the public platform or internal servers exposed to public users. Firewalls have limitations, which is why I suggest using a WAF solution. The firewall provides the same features but in a limited edition. When discussing the SaaS platform or Layer 7 layer of security, you will receive multiple benefits. Firewalls have limitations with signatures, bot protection, and DOS protection. Fortinet FortiWeb Cloud WAF-as-a-Service is a dedicated WAF product that handles all DOS protection, bot protection, API security, endpoint connectivity, signature-based support, and top 10 OWASP support. Multiple features are available. AI and ML-based technology is available in almost every tool today. When discussing troubleshooting, there are AI models that will solve your problem and provide information. AI is helpful because it will give you proper information regarding errors and troubleshooting.
MP
Senior Data Center Engineer at Axians
Load balancing and secure access have supported complex migrations and automation at scale
NetScaler has positively impacted my organization because I work for a system integrator and deploy it for customers. Many customers are really happy with NetScaler, except for the pricing, as Citrix has changed a lot of their pricing in the last two or three years when they transitioned to Cloud Software Group. However, despite that, I know customers are really satisfied with the technical capabilities that NetScaler provides. While I do not have specific outcomes or metrics from my customers, I think using Core Logic has made it much easier for the big municipality I mentioned to implement NetScaler as a total solution, thus speeding up their automation. There are likely many benefits, but I lack benchmarks or timing figures to quantify that.
report
Use our free recommendation engine to learn which Web Application Firewall (WAF) solutions are best for your needs.
914,109 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
12%
Comms Service Provider
11%
Outsourcing Company
11%
Construction Company
10%
Financial Services Firm
11%
Manufacturing Company
9%
Outsourcing Company
8%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise2
Large Enterprise5
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise24
Large Enterprise59
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiWeb Cloud WAF-as-a-Service?
It is expensive. Actually, it is expensive. When discussing small organizations, I would not recommend it to them. I always choose the enterprise because it is expensive. I just recommend Fortinet ...
What needs improvement with Fortinet FortiWeb Cloud WAF-as-a-Service?
Currently, I want to add that Fortinet FortiWeb Cloud WAF-as-a-Service is offering only two-factor authentication. I want them to provide SAML authentication. If it gets SAML authentication or some...
What is your primary use case for Fortinet FortiWeb Cloud WAF-as-a-Service?
When discussing Fortinet FortiWeb Cloud WAF-as-a-Service, I always recommend it. Either I can recommend F5. Most users require security via SSL, so I recommend Fortinet FortiWeb Cloud WAF-as-a-Serv...
What advice do you have for others considering Citrix NetScaler?
My advice to others looking into using NetScaler is simply to go use it. I give this product an overall rating of 8.
What is your experience regarding pricing and costs for Citrix ADM?
My experience with pricing, setup cost, and licensing has revealed that the licensing recently changed to a plus model, which is manageable if you know what you are doing. However, the transition f...
What needs improvement with Citrix Web App and API Protection?
I think NetScaler can improve in pricing, and with the recent release of version 15.1, the successor to 14.1, there are claims of improved performance due to the kernel change. I believe that integ...
 

Also Known As

No data available
Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall, NetScaler VPX - Customer Licensed
 

Overview

 

Sample Customers

Information Not Available
ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk
Find out what your peers are saying about Fortinet FortiWeb Cloud WAF-as-a-Service vs. NetScaler and other solutions. Updated: September 2026.
914,109 professionals have used our research since 2012.