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Fortinet FortiSOAR vs Splunk SOAR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiSOAR
Ranking in Security Orchestration Automation and Response (SOAR)
7th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
17
Ranking in other categories
No ranking in other categories
Splunk SOAR
Ranking in Security Orchestration Automation and Response (SOAR)
3rd
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
45
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Security Orchestration Automation and Response (SOAR) category, the mindshare of Fortinet FortiSOAR is 4.4%, up from 3.2% compared to the previous year. The mindshare of Splunk SOAR is 7.6%, down from 8.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Orchestration Automation and Response (SOAR)
 

Featured Reviews

Mahmoud Younes - PeerSpot reviewer
Automation streamlines workflow and integrates seamlessly with various applications
I serve as both a reseller and customer of Fortinet FortiSOAR. The solution is suitable for all types of businesses from small to enterprise. The integration capability of Fortinet FortiSOAR deserves a rating of 10. It can be integrated with any system, and we have the capability for custom connectors. Even if Fortinet FortiSOAR doesn't have a specific connector, you can easily create a custom connector using AI. Simply provide your requirements or solution needs, and Fortinet FortiSOAR will create the connector, enabling integration with any application. My final rating for Fortinet FortiSOAR would be 10 out of 10, where one is bad and ten is good.
SAURABHYADAV4 - PeerSpot reviewer
Enables optimization by reducing manual intervention and increasing automation in the workflow
The product provides 100% automation for certain processes. It needs no manual intervention. We can integrate various tools like VirusTotal and ServiceNow. We can automate all the tasks. It is one of the best things about the tool. It also provides workforce protection. Whenever we get any alerts or make any configurations, we develop workflow automation using the playbooks. We can fully automate some of the security incident resolutions. We can also do identification and redirection using the product. I have integrated Splunk Phantom with Splunk Cloud. Previously, I used it with Splunk on-premise to get the logs into Splunk for tracking and audit purposes. Since Splunk is a SaaS-based product, it has certain maintenance windows. Over time, the vendor does some maintenance during off-production hours. Creating playbooks using the solution’s playbook editor is not tough. For someone who knows the solution, I rate the ease of creating playbooks as four out of five. The solution’s playbook viewer provides full visibility. The product provides different integrations. We can easily integrate the tool with VirusTotal, ServiceNow, and the asset and identity management system. The product is somewhat easier to use in an investigation. We have been able to identify the false positives using the product. The tool has helped reduce false positives by 30%. Splunk SOAR has helped reduce our mean time to detect by 10% to 15%. Splunk SOAR has a major impact on our meantime to resolve. Our mean time to resolve has been reduced by 35% to 40%. I have integrated VirusTotal with Splunk SOAR. Instead of doing manual checks, I can easily get the score by integrating the tool with Splunk SOAR. I have also synced Active Directory with the asset and identity management system. It's been a long time since we have implemented Splunk SOAR. It brings value to our organization. Before Splunk SOAR, everything was done using manual intervention. We had to educate the SOC team on how to do tasks. We also had to create playbooks for them. With Splunk SOAR, we only have to educate the team about how things are done so that they can perform a manual intervention when there is a failure, which is rare. After deploying the product, we had to provide some training to the SOC team. After getting trained, it was hands-on. Along with other Splunk solutions, Splunk SOAR provides the resilience to face any issues and hardships. We easily cope with downtimes. Splunk SOAR offers us end-to-end visibility across our environment. It depends on how much we utilize it. Visualizing and troubleshooting our cloud-native environment using Splunk SOAR is somewhat easy. I have to coordinate with the Phantom administrators if there is any issue. I work mostly on playbook development and integrating it with security instances.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Fortinet FortiSOAR is the number of available connectors and the simplicity to start to automate."
"The product can be automated for network security purposes. The solution offers a great security automation response."
"The solution is easy to implement and includes 450 built-in connectors."
"The reputation of the brand is very good."
"It's great that the solution is integrated with FortiAnalyzer."
"The most valuable feature of Fortinet FortiSOAR is the playbook, which has to be defined to apply the policies."
"The playbook and the dashboard of FortiSOAR are really informative."
"The good news is that FortiSOAR is not hard to maintain. If you prepared well and deployed strong initially, then maintenance will take half an hour every other week, not more than that. A single person can do it."
"We are not a 24/7 SOC, so the most valuable feature of Splunk SOAR is the auto-response to threats when we are not in the office and the notifications that it sends to the on-call engineer."
"The most valuable feature is the risk-based access control."
"The most valuable feature of Splunk SOAR is the automated playbooks, which saves analysts time."
"Technical support is helpful."
"Splunk has many features that make work easier, and it's simple to implement in a large production environment. Splunk collects a massive amount of data from cloud servers and handles it perfectly."
"The customizable playbook is the most valuable aspect of the solution."
"Before its use, analyzing each email would take at least 15 to 20 minutes, with some complex cases taking up to 30 minutes...With the automation provided by Splunk Phantom, we could significantly reduce the amount of time and human effort required to complete this task."
"The product provides 100% automation for certain processes."
 

Cons

"The UI design of the solution needs to be changed since it can get difficult for a newbie to operate."
"The solution lacks proper documentation, so we have to test and trial each playbook and integration."
"FortiSOAR needs to improve the response time for executing playbooks."
"Technical support could be improved."
"The solution’s pricing could be improved."
"The solution doesn't connect well with the network devices."
"The area that needs improvement is integration with multiple third-party vendors."
"The tool's user interface is an area of concern where improvements are needed."
"The tool's response is slower because it has to search through a huge dataset, which can be improved for latency."
"It would be ideal if we could automate processes even more."
"In the beginning, we couldn't find any specific documents for every function. It wasn't easy to navigate to what we needed."
"We've had trouble implementing the solution with Microsoft products. There seems to be an integration gap."
"Portability is one thing that is currently lacking. The open-source product that I evaluated had portability. It would require a lot of development effort, but it will save the cost of rewriting all the playbooks."
"It could be easier to implement."
"We have playbooks written to extract these events and put them into the workflow since it wasn't structured as expected. It was a miss for us. We couldn't figure out why it broke or what actually happened there. It was something in this feed with legitimate and security events, so we tried to understand the names and what we would call them."
"The solution must provide more AIOps to improve predictability."
 

Pricing and Cost Advice

"Fortinet FortiSOAR is expensive."
"Since Africa is struggling with foreign exchange, the solution is pretty expensive there."
"The price of the product should be lower. The brand value that Fortinet has, it has the reputation of being a reasonably priced product, and they have an enormous customer base in India. Most of the SME market is covered by FortiGate firewalls. It becomes an easy way for consultants, such as us, or even system integrators, to open the door with the Fortinet product lines."
"Considering all the features of Fortinet FortiSOAR, I think it has a good price."
"Pricing is fine compared to other solutions."
"Fortinet FortiSOAR is an expensive solution."
"The solution offers both licensing and subscription models that are similar in price to other products."
"If you compare Fortinet FortiSOAR's price with the prices of the market leader, Palo Alto, then it can be considered a cheaper product."
"I don't know the exact price, but for my region, it is very expensive."
"Splunk SOAR is moderately priced, neither cheap nor overly expensive."
"The tool is not cheap."
"We renewed it this year. This year was the first time there was a dramatic increase in the price. It was kind of non-negotiable. It was just a high increase. We had internal communications, and it was definitely a surprise to us. In a short time frame, we renewed it this year. Prices are going up everywhere, but they are not always justifiable, at least not to our eyes. The pricing this year was definitely a big shock."
"Splunk is a fast enterprise tool, but it costs too much. At the same time, it's worth what we pay, in my opinion. We can efficiently perform all the functions and tie together the data. It's the perfect tool for our needs."
"I found the price of Splunk SOAR to be good."
"While I can't confirm the exact pricing, some colleagues have mentioned that Splunk SOAR may be on the costlier side."
"It's very overpriced because it is based on the number of users. There is no bulk licensing."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
12%
Healthcare Company
7%
Government
6%
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
11%
University
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiSOAR?
Fortinet FortiSOAR is a very interactive and user-friendly solution.
What is your experience regarding pricing and costs for Fortinet FortiSOAR?
Regarding pricing, licensing, and setup costs for Fortinet FortiSOAR, the value proposition depends on your business size. In a small business, it might be considered expensive, but for enterprise ...
What needs improvement with Fortinet FortiSOAR?
Additional fine-tuning on ChatGPT could be added. This is the only area requiring improvement, with no other concerns identified.
What do you like most about Splunk Phantom?
Splunk SOAR's quick response to incidents is the most valuable part.
What is your experience regarding pricing and costs for Splunk Phantom?
Splunk SOAR is moderately priced, neither cheap nor overly expensive.
What needs improvement with Splunk Phantom?
There are areas in Splunk SOAR that have room for improvement. To make Splunk SOAR a better solution, there could be better built-in debugging tools, smarter playbook suggestions, and enhanced life...
 

Also Known As

CyberSponse, FortiSOAR
Phantom
 

Overview

 

Sample Customers

Information Not Available
Recorded Future, Blackstone
Find out what your peers are saying about Fortinet FortiSOAR vs. Splunk SOAR and other solutions. Updated: June 2025.
860,711 professionals have used our research since 2012.