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Fortinet FortiMail Cloud vs Mailgun comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail Cloud
Ranking in Cloud Email
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Secure Email Gateway (SEG) (8th)
Mailgun
Ranking in Cloud Email
5th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of October 2026, in the Cloud Email category, the mindshare of Fortinet FortiMail Cloud is 3.6%, up from 2.9% compared to the previous year. The mindshare of Mailgun is 4.9%, down from 9.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
Fortinet FortiMail Cloud3.6%
Mailgun4.9%
Other91.5%
Cloud Email
 

Featured Reviews

HR
Senior Network Security Engineer at Vibs
Provides solid functionality and allows room for enhancing content management and support services
They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
Christopher Justice - PeerSpot reviewer
Vice President of Operations at BL.INK
Reliable, easy to set up, and offers good email-sending capabilities
We use the solution for high-volume email sending for event management. Simple and perfect for what we need.  It has helped us with email deliverability. The email-sending capabilities are great. It's a very easy product to set up.  The solution is stable. It is scalable.  The solution needs…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The encryption features are most valuable to us."
"I love FortiMail."
"We did not put serious thought into solutions by other vendors because after looking at Fortinet, we found that it was quite simple, good, and full of features."
"FortiMail Cloud is very fast."
"Overall, it is a comprehensive and reliable solution."
"I am impressed with the tool's ability to setup rules and destinations. It also helps to monitor suspicious items."
"The scanners with FortiMail are valuable."
"The implementation was very professional. There are a lot of features I can get through Fortinet and FortiMail, such as security. FortiGuard is the most reliable and professional mitigation center to handle incidents and risk that I have to face."
"It's a very easy product to set up."
"I haven't been required to pay yet because they give me 10k free emails per month, so for medium emails, it's the best choice."
"Mailgun is cheap, secure, fast, and simple."
 

Cons

"The throwback with Sophos is that it had a huge problem with spam."
"The product could be improved by extending reporting tools and adding options for notification."
"Fortinet policies add an extra load to the endpoint."
"I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about the login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process."
"Fortinet FortiMail Cloud doesn't have AI features, making it an outdated tool for me."
"This solution is expensive, so the pricing could be improved to be more competitive."
"Its GUI needs improvement."
"The tool's UI can be simple since it's cluttered now and you can't understand where you are going. It's not obvious to find out the menus or things that you are looking to find."
"Preview of email as sent - currently, the preview is an image."
"The solution needs better templating and email validation."
"Mailgun doesn't have this."
 

Pricing and Cost Advice

"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"The product's price is reasonable."
"You only have to purchase one license for multiple participants."
"It's on a subscribed basis."
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."
"We pay $80 a month to use the solution."
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Top Industries

By visitors reading reviews
Comms Service Provider
9%
Construction Company
8%
University
7%
Financial Services Firm
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
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Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Stripe. GitHub, Heroku
Find out what your peers are saying about Fortinet FortiMail Cloud vs. Mailgun and other solutions. Updated: September 2026.
915,341 professionals have used our research since 2012.