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Fortinet FortiGate-VM vs Meraki MX comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Fortinet FortiGate is valued for affordability, cost savings, enhanced security, operational efficiency, quick implementation, and long-term ROI benefits.
Sentiment score
8.2
Fortinet FortiGate-VM enhances network stability and security, offering cost savings and scalability, though ROI perceptions vary among users.
Sentiment score
7.4
Meraki MX enhances ROI with simplified management, quick VPN setup, and long-term efficiency, despite high initial costs.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
I observed a fifty to sixty percent reduction in operational costs after migrating to FortiGate VM.
They have a platform that organizes their networks and access effectively.
 

Customer Service

Sentiment score
7.0
Fortinet FortiGate's customer service varies, with praise for responsiveness but criticism for slow, sometimes inadequate technical support.
Sentiment score
6.6
Fortinet FortiGate-VM support is praised for responsiveness but faces criticism for response times, expertise, and regional consistency.
Sentiment score
8.0
Meraki MX customer service is praised for efficiency, 24/7 availability, quick resolutions, and knowledgeable staff, with overall satisfaction.
I would rate their support for FortiGate a nine out of ten.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
Their support is helpful and effective.
The end-user support is delayed at levels L2 and L3.
Customer service and support are very good.
When we raise a ticket with Meraki MX, they instantly become available to support us for configurations or troubleshooting.
 

Scalability Issues

Sentiment score
7.3
Fortinet FortiGate scales well for diverse enterprises, though planning and licensing are crucial to avoid hardware limitations.
Sentiment score
8.1
Fortinet FortiGate-VM offers scalable and efficient performance in virtual environments, with flexibility and enhanced capacity compared to hardware.
Sentiment score
7.5
Meraki MX is scalable for SMBs, but major enterprises may require upgrades; it integrates well within Meraki products.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
It can start with a single core and scale up to a 32-core license for a robust deployment.
When you have hundreds of thousands of people it is very difficult to scale in Meraki.
We have Juniper solutions, and I would say the Juniper solutions can scale better, however, this solution is still very scalable.
 

Stability Issues

Sentiment score
7.9
Fortinet FortiGate is generally stable and reliable, with minor issues arising from new features, firmware updates, or hardware constraints.
Sentiment score
7.9
Fortinet FortiGate-VM is generally reliable, with occasional stability issues that improve with proper sizing, configuration, and updates.
Sentiment score
8.4
Meraki MX is stable with minor issues, quickly resolved; redundancy features enhance reliability in configured environments.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
We have not had any problems with the operating systems or maintenance of subscriptions.
Recently they have had more, requiring internal testing to ensure deployment stability.
 

Room For Improvement

Fortinet FortiGate needs enhancements in firmware, usability, integration, support, reporting, VPN, cloud integration, and documentation for seamless use.
Fortinet FortiGate-VM requires improvements in UI, stability, support, pricing, cloud integration, analytics, and user-friendly management.
Meraki MX needs better load balancing, integration, VPN capabilities, pricing, scalability, and advanced features for improved competitiveness.
By providing an integrated solution, users would have access to all features and functionalities within a single window, eliminating the need to navigate through multiple windows.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The constant daily revisions necessitate meticulous identification of the relevant documents to prevent the use of outdated information that could jeopardize our environment.
The API needs better integration to match accounts and objects more effectively.
Now, these features require separate products like FortiManager, FortiAnalyzer, and a FortiCloud subscription for reporting.
We cannot really position the Fabric if the licenses, renewal parts, or other components have monetary requirements that hinder full utilization.
It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
Data is the only path, so optimization is essential.
 

Setup Cost

Fortinet FortiGate offers competitive pricing with upfront affordability, simple licensing, and long-term value, despite potentially high renewal costs.
Fortinet FortiGate-VM is competitively priced, with flexible licensing, though costs can rise with scaling and advanced features.
Meraki MX offers cloud management value; despite high costs, ease of setup and low management justify competitive ownership expenses.
The most expensive part is the renewal of the license subscription.
FortiGate is priced lower than Palo Alto.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
The license for Fortinet FortiGate-VM costs 100K to 150K Philippine pesos per year for VM1 or VM2.
They could be slightly cheaper, however, Fortinet offers a good cost-benefit ratio.
FortiGate VM is considered a premium product, which can be costly.
I get it for $25,000, a device that can connect up to 75-100 users, whereas in Meraki MX, it goes to 75,000-80,000 per access point.
In terms of pricing, I would say it is not the cheapest, but it was comparable to the others.
It is neither expensive nor cheap.
 

Valuable Features

Fortinet FortiGate delivers robust security features and intuitive management, offering scalable and affordable network protection solutions.
Fortinet FortiGate-VM provides robust security, easy management, seamless integration, flexibility, and cost-effective protection with comprehensive features and control.
Meraki MX offers cloud-based management with advanced security, AutoVPN, SD-WAN, and intuitive controls for seamless multi-location connectivity.
The firewall, IPS, and VPN functions are the most valuable features.
FortiGate provides solid protection against viruses, malware, and other threats.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
The more integrated we become, the less we spend on solving bugs and issues, allowing us to reduce time focusing on understanding and improving our network.
FortiGate VM allows me to avoid the hardware lease recycle every five to eight years.
Fortinet Security Fabric and real-time threat response capabilities are the main selling points.
Meraki MX is among those top solutions in their exceptional approach towards VPN-less, Zero Trust client access to office private networks.
We understand that Cisco solutions are very reliable, and we really like the simple management.
Since cybersecurity is my main concern, this type of miscommunication relating to vulnerability blocking is crucial.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
357
Ranking in other categories
Firewalls (2nd), Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
Fortinet FortiGate-VM
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
121
Ranking in other categories
Firewalls (9th)
Meraki MX
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
65
Ranking in other categories
Unified Threat Management (UTM) (3rd)
 

Featured Reviews

Jorge Martínez - PeerSpot reviewer
Offers good SD-WAN capabilities and integrates easily with Fortinet devices
I am not part of the initial setup or deployment process since I work in presales. The setup or deployment is quite easy, as you can do a one-touch deployment that automatically connects to the FortiManager cloud when you connect it to a broadband or dynamic IP, allowing you to start the configuration from that point. We usually sell it for on-premises setups. It's on the cloud only when the client has virtual machines or their own service. Sometimes they have a service on the cloud like AWS, but it's more difficult to sell now because AWS has an e-commerce option where you can buy FortiGate directly. The only thing you need is someone to manage and configure.
Sitti Ridzma Salahuddin - PeerSpot reviewer
Integrates seamlessly and helps with real-time threat response
Since the solution we offered was a complete suite with Fortinet FortiGate-VM, it was easier for them to manage because they have FortiManager as well. The main reason they wanted to position FortiGate in the cloud was so that they could easily deploy through FortiManager. That was the selling point we had for them. Especially for their multiple branches, where they had approximately 60 sites, and some assets were in AWS, it was really a good deployment opportunity. FortiManager and FortiAnalyzer were also part of that solution.
MURALI NIDAMANURI - PeerSpot reviewer
Experience improved network management with flexible and secure connections
I recommend that Meraki MX should improve to be a better solution for the next release by being more competent so that we can offer it as a primary solution among all other brands, although I don't have any specific feedback, while the competitors are also ahead of these solutions. Enhancing user experience is always required. Enhancing the seamless connectivity is crucial and user experience enhancement is needed daily, otherwise people find it outdated. New features should look and be dynamically connected, and users should not be bothered frequently when connectivity issues occur. It should automatically remediate and find out the issue and then resolve it on its own without interrupting the work of the employees.
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Top Industries

By visitors reading reviews
Educational Organization
15%
Computer Software Company
15%
Comms Service Provider
7%
Manufacturing Company
6%
Computer Software Company
19%
Financial Services Firm
8%
Government
6%
Comms Service Provider
6%
Computer Software Company
17%
Educational Organization
16%
Manufacturing Company
6%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What do you like most about Fortinet FortiGate-VM?
An enhanced security solution for any kind of alert that we have configured.
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What do you like most about Meraki MX?
I am happy with the technical support for the solution. I rate the technical support a ten out of ten.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
FortiGate Virtual Appliance, FortiGate-VM
MX64, MX64W, MX84, MX100, MX400, MX600
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Security7 Networks, COOPENAE
Hyatt, ONS
Find out what your peers are saying about Fortinet FortiGate-VM vs. Meraki MX and other solutions. Updated: June 2025.
857,028 professionals have used our research since 2012.