FortiMonitor vs SysTrack comparison

Fortinet and Lakeside Software are both solutions in the Digital Experience Monitoring (DEM) category. Fortinet is ranked #3 with an average rating of 8.4, while Lakeside Software is ranked #2 with an average rating of 9.3. Fortinet holds a 1.8% mindshare in DEM, compared to Lakeside Software’s 16.3% mindshare. Additionally, 100% of Fortinet users are willing to recommend the solution, compared to 88% of Lakeside Software users who would recommend it.

FortiMonitor

Read 15 FortiMonitor reviews

135 Views
71 Comparison Views

100% willing to recommend

SysTrack

Read 11 SysTrack reviews

1,978 Views
1,131 Comparison Views

88% willing to recommend

FortiMonitor

SysTrack

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 3, 2024

SysTrack and FortiMonitor are system performance and monitoring tools. While FortiMonitor leads with its robust monitoring capabilities, SysTrack's advantage comes with its pricing and support.

Features: SysTrack offers detailed performance analytics, system health insights, and real-time data for optimizing system use. FortiMonitor provides extensive network monitoring, cloud and infrastructure capabilities, ideal for diverse environments needing infrastructure oversight.

Room for Improvement: SysTrack could enhance its network monitoring capabilities, improve integration with cloud environments, and expand its analytics dashboard. FortiMonitor can work on improving support for new vendors, enhance its user interface for better accessibility, and refine its alert management system.

Ease of Deployment and Customer Service: SysTrack is noted for smooth deployments and responsive support. FortiMonitor offers flexible deployment options, including cloud-based solutions, appealing to businesses with rapid deployment needs and cloud compatibility.

Pricing and ROI: SysTrack generally has lower setup costs and enhances ROI through device performance improvements. FortiMonitor requires a higher initial investment but offers significant long-term ROI with extensive monitoring features needed for comprehensive infrastructure oversight.

To learn more, read our detailed FortiMonitor vs. SysTrack Report (Updated: April 2025).

Buyer's Guide

FortiMonitor vs. SysTrack

April 2025

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Helped 850,028 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

FortiMonitor

Ranking in Digital Experience Monitoring (DEM)

3rd

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Network Monitoring Software (14th), IT Infrastructure Monitoring (14th), IT Alerting and Incident Management (7th)

SysTrack

Ranking in Digital Experience Monitoring (DEM)

2nd

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Digital Experience Monitoring (DEM) category, the mindshare of FortiMonitor is 1.8%, up from 0.4% compared to the previous year. The mindshare of SysTrack is 16.3%, down from 20.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Digital Experience Monitoring (DEM)

Featured Reviews

JaimeVasquez

Commercial Manager at IT-Experience

Monitoring capabilities keep operations running smoothly and alerts enhance proactive system management

We use FortiMonitor to monitor the infrastructure of our customers. We check on what is happening with their operations, monitor bandwidth, ensure configurations are appropriate for the customer, and identify if anything is going wrong The most valuable features of FortiMonitor are its redundancy…

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SumitKumar18

Senior SME at Microland Limited

Real-time monitoring and dashboards with cost-saving licensing

SysTrack requires significant improvements. Sometimes clients experience broken links where the service doesn't run on the user's machine, causing outdated data to display. For instance, a machine's last reboot might be inaccurately shown as seven days ago instead of two days ago. Additionally, real-time data syncing issues lead to delays, requiring this to be addressed, as data might be several hours old.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Overall, I would recommend FortiMonitor to others."

"The solution helps to see client infrastructure. It has many boxes and blinks green or red when the station goes up or down. We have different domains for the device groups that we monitor."

"Fortinet's customer support is very good."

"FortiMonitor is 100% stable."

"The tool continuously improves, adapting to support new vendors and technologies. Importantly, it automates the process, triggering alerts when devices require attention, and eliminating the need for manual intervention."

"FortiMonitor's dashboard is very informative and user-friendly."

"The product's initial setup phase is easy."

"The most valuable feature of FortiMonitor is user monitoring. We are able to see if the user is following the policy or not from their system. Additionally, the solution integrates well with Fortinet FortiGate and has centralized management."

More FortiMonitor pros

"The visualizer feature provides end-to-end analysis on all the machines."

"SysTrack provides unique, real-time data."

"When a user calls in and says that they are having slowness issues, this tool has the capability to show exactly where the performance issue is. The Resolve feature that they have is very good. It is one of the main features. They are doing a pretty good job with the Resolve feature in terms of showing endpoint performance on various factors."

"We are using the SysTrack 'Prevent' module, which shows real-time discrepancies in the infrastructure."

"It is a stable product. I would rate its stability a nine out of ten."

"SysTrack gathers a lot of different metrics on every single device including performance metrics and application-related metrics such as application usage and resource utilization by applications. It collects a wide range of different metrics, and from that perspective, it's a really good tool."

"From a telemetry data standpoint, it's a perfect tool."

"The Resolve part is valuable. It allows the service desk team to perform a couple of fixes or things to mitigate an incident before it's escalated to L2 or L3. It's a cool feature. If you have the sensor activity for Outlook and something has gone wrong, even the service desk can take those steps."

More SysTrack pros

Cons

"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."

"The tool's price in Vietnam is high, making it an area of concern where improvements can be made."

"The solution's initial setup process is time-consuming."

"FortiMonitor could improve by having compatibility with other operating systems, such as Linux."

"There is room for improvement in the FortiMonitor report. It is not ideal for showcasing to tech customers or managers, especially when trying to display high CPU usage from logins within a specific range of months or the most recent month."

"FortiMonitor could be improved by making it more convenient for smaller workloads, such as when configuring a few branches."

"Sometimes, during high CPU usage, we cannot access FortiMonitor and must refresh it."

"We use FortiToken, and it's a pain to use because you have to send things through your phone and then confirm by email. Only after this can you log in. It's dual-factor authentication. I wish that I could just log in or bring up a dashboard where I could log in from."

More FortiMonitor cons

"The solution lacks AI in its analysis module."

"SysTrack requires significant improvements. Sometimes clients experience broken links where the service doesn't run on the user's machine, causing outdated data to display."

"If they can integrate some kind of remote administration tool, like the LogMeIn tool, it would be helpful for the DDS team members, as well as for the global team members. We need not search for an additional tool for troubleshooting purposes. Currently, we are using one tool for governance and then we have SysTrack for monitoring the endpoints. There are two tools, and we are spending money on both."

"If I have my system running, and I'm changing my hardware in the VDI environment, I want to choose a date and see the difference before and after the event."

"One thing from a layman's standpoint, the report should be very clear."

"The tool needs to improve the integration with third-party providers like Cisco products."

"Certain features haven't been tested sufficiently and don't work well."

"The interface needs to be improved because it looks ancient. If you have been working in IT for a long time, over 20 years, you might remember products from the start of your career that look almost identical to the way SysTrack looks now. The user interface is not user-friendly. When you first see the solution, it overwhelms you with everything. It's not easy to use, and it's not that intuitive."

More SysTrack cons

Pricing and Cost Advice

"There are additional costs needed for certain functionality, such as scalability."

"The tool's pricing model in Vietnam is a bit high. I rate the product price as an eight out of ten."

"Compared to other solutions, FortiMonitor is a very expensive solution."

"FortiMonitor's price is very high."

"The price of FortiMonitor is approximately $200 annually for 225 users. The price is competitive."

"We have a large customer base for Fortinet, and the additional buying power got us really great discounts."

"On a scale from one to ten, I rate the pricing a nine since it is a good solution that is available at a cheap price."

"In terms of licensing, while it may not be the most expensive option on the market, it's relatively cost-effective. You can obtain licenses at a lower cost, with the calculation being straightforward. For example, if you onboard around 5,000 devices, you'll need approximately 5,000 licenses, as each device typically counts as one license."

"If you compare cloud solutions to SysTrack, which is on-premises, then SysTrack is cheaper. If you compare the cost of SysTrack with that of other similar solutions, the cost is similar. For each master server, there's a license. In terms of end user devices, the licenses are sold in multiplications of 10. That's one upfront cost. Once you procure the license, you can use the software for as long as you like. The maintenance is sold on an annual basis. Additional costs are related to hosting and include a SQL server license and Windows server licenses."

"It is on a per-device basis. It is not on a per-user basis. I was not much engaged in the licensing piece. I was only a part of the conversation about how we are going to scale up or down, but its price, for sure, is competitive."

"Cost-wise, SysTrack has a higher rate than other products, such as Nanoheal, but the features that SysTrack has aren't there in any other product available in the market."

"I would rate the solution's pricing a six out of ten."

"It is somewhat expensive."

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Top Industries

By visitors reading reviews

Computer Software Company

29%

Manufacturing Company

Retailer

Healthcare Company

Financial Services Firm

18%

Computer Software Company

11%

Manufacturing Company

10%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is the best network monitoring software for large enterprises?

I have a clear bias because I work for Panopta. We aren't a fit for everyone, but I can confirm that Panopta is a lot less work to stand up and maintain. It's also a lot easier to use and onboard n...

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What do you like most about FortiMonitor?

In FortiMonitor, we're linked up with our Netgear, CactusServer, and NOC. It's really valuable because everything's migrating to one dashboard for us system engineers. We can keep an eye on traffic...

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What is your experience regarding pricing and costs for FortiMonitor?

FortiMonitor does save time but not significantly on costs, as there are still expenses related to procurement, installation, and licensing.

See all answers

What do you like most about SysTrack?

I am impressed with the huge amount of information that you can get from the infrastructure.

See all answers

What is your experience regarding pricing and costs for SysTrack?

SysTrack is considered an affordable solution. On a scale from one to ten, with ten being very cheap, I would rate it as an eight.

See all answers

What needs improvement with SysTrack?

See all answers

Comparisons

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Compared 21% of the time

Datadog vs FortiMonitor

Compared 19% of the time

SolarWinds Network Device Monitor vs FortiMonitor

Compared 17% of the time

Zabbix vs FortiMonitor

Compared 15% of the time

PRTG Network Monitor vs FortiMonitor

Compared 10% of the time

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Nexthink vs SysTrack

Compared 82% of the time

ControlUp vs SysTrack

Compared 9% of the time

Alluvio Aternity vs SysTrack

Compared 7% of the time

Compared 2% of the time

More SysTrack Competitors

Product Reports

Buyer's Guide

Digital Experience Monitoring (DEM)

April 2025

Download FortiMonitor product report

Buyer's Guide

SysTrack

April 2025

Download SysTrack product report

Also Known As

Panopta

No data available

Overview

FortiMonitor is a comprehensive, SaaS-based digital experience monitoring (DEM) platform that helps organizations modernize their performance-monitoring tools. It provides visibility into endpoint application performance and digital experience—no matter where the user resides or where the application is hosted.

Fortinet

SysTrack is a digital experience monitoring solution that is designed to empower users to track every aspect of their digital workplaces. Anything and everything that might impact an end user’s experience or an organization’s business productivity can be monitored by administrators using SysTrack. This solution contains many powerful tools that are designed to give administrators the maximum amount of insight into the inner workings of and control over their digital workspaces.

SysTrack Benefits

Some of the benefits that come from using SysTrack include:

Leverage AI to aid in the processing of massive loads of data. SysTrack employs an AI algorithm that enables administrators to easily analyze 10,000 plus data points at any given time. This makes it possible for administrators to utilize and analyze their system’s data effectively without having to hire a large staff to pore over incoming data streams. Staff can now be assigned to areas of greater need, as the processing of data is partially being done by the AI algorithm.

Discover the root causes of various IT issues that arise. The AI that SysTrack uses digs down into the data streams that run through the networks they run on and mine them for information. This mining makes it possible for the AI to learn where issues arise and makes it possible for administrators to take steps to prevent such issues from arising in the future.

Identify areas where you have over- or under-provisioned resources. SysTrack’s AI provides visibility into many different areas of a user’s digital workspace. One of these areas is the provisioning of digital resources. It can make it possible for administrators to find areas where too many resources, or, alternatively, not enough, are being allocated. Administrators can ensure that resources are being appropriately used.

SysTrack Features

When users choose to employ the SysTrack solution, they gain access to many different capabilities. These features include:

Customizable dashboards. Administrators can build dashboards that are most suited to meet all of their needs. SysTrack comes equipped with tools that make it easy for administrators to create the dashboards most suited to their operational needs.

Data visualization tools. SysTrack is designed with built-in tools that allow users to represent data as more than just strings of numbers. These tools enable administrators to transform data into easy-to-understand visual representations. Massive and confusing streams of data can be made more easily accessible for those for whom strings of numbers can be hard to interpret.

Digital workplace experience monitoring tools. SysTrack’s AI algorithm gives administrators the ability to keep track of every aspect of a user’s workplace experience. This gives administrators and IT professionals insights that enable them to prevent any sort of breakdown from occurring in their digital workplace environment. Users can monitor even the most minute aspects of their networks. Nothing will take administrators or IT professionals by surprise when they are using SysTrack’s experience monitoring tools.

Custom report creation tools. SysTrack comes with tools that enable users to create reports that address the areas that most align with their business priorities. These reports make it possible for users to track and keep records of how their workspaces are running.

Lakeside Software

Sample Customers

SONY, GoDaddy, HCL, ING, ARMOR, billboard

HONDA, TATA, General Mills, Ford, Kellogg's, Air Canada

Buyer's Guide

FortiMonitor vs. SysTrack

April 2025

Free Report: FortiMonitor vs. SysTrack

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