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FortiGate Next Generation Firewall (NGFW) vs WatchGuard Firebox comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Fortinet FortiGate offers significant ROI by reducing costs, enhancing security, and improving efficiency with quick deployment and integration.
Sentiment score
7.3
FortiGate Firewall is effective with cost concerns, offers ROI, enhances security, and provides immediate benefits with FortiGuard.
Sentiment score
7.4
WatchGuard Firebox enhances efficiency and security, offering cost savings and improved network control, boosting return on investment.
Clients are now comfortable and not wasting productive hours on IT support.
The automation part is giving us a cost benefit and speed; we can react faster.
It's a very useful tool to mitigate and protect your enterprise.
It has notably improved our efficiency and visibility.
Using FortiGate has enabled us to increase security, control user access, manage bandwidth, and enhance the ability to provide a variety of operations solutions to clients.
It's easy to configure a new connection, and it works in a few minutes if everything works fine.
 

Customer Service

Sentiment score
6.4
Fortinet FortiGate customer service is generally positive, with responsive staff and quality documentation, though experiences vary regionally.
Sentiment score
6.5
FortiGate support is generally appreciated for availability and guidance, though regional and technical expertise improvement is suggested.
Sentiment score
7.2
WatchGuard Firebox support is praised for quick, knowledgeable service, though some delays occur in different time zones.
They offer very accurate solutions.
The quick resolution of issues with Fortinet FortiGate is due to the support of the company and the fact that the equipment is easy to work with.
I would rate the technical support for Fortinet FortiGate a ten out of ten.
I must study the best version to install to avoid previously found bugs.
I would rate Fortinet's support a 10 because they are excellent and very available whenever we needed their help.
In some cases, you need to come prepared because the people there work by the book and ask for particular things. If you don't have them, you cannot proceed, but if you know what they need, after some time, it's pretty easy to get support or whatever you need.
On a scale of one to 10, I would rate the technical support of the WatchGuard Firebox a 10.
The technical support is good.
 

Scalability Issues

Sentiment score
7.0
FortiGate excels in scalability, accommodating diverse deployment needs with flexibility, though ease varies based on planning and upgrades.
Sentiment score
7.6
FortiGate Next Generation Firewall offers excellent scalability for diverse businesses with VDOMs and advanced features like FortiNAC and SD-WAN.
Sentiment score
8.1
WatchGuard Firebox is scalable for various needs, with upgrading options, though choices affect its scalability and performance.
They scale up really well from smaller models like the FortiGate 40 and 50 to bigger sites with the FortiGate 100 for more throughput - up to enterprise datacenters.
The variation comes in terms of the interfaces and throughputs, but from a security perspective, you get the same benefit, irrespective of whether you have an entry-level unit or an enterprise.
We determine sizing based on multiple factors: number of users, available links, traffic types, server count, services in use, and whether services will be published.
The scalability of the FortiGate Next Generation Firewall (NGFW) is quite good; it is easy to make it scalable.
What it allows us in terms of connections to other companies is a straightforward solution that you don't have to use something else.
If we're going for more concurrent users, we need to change the entire box.
I find the WatchGuard Firebox scalable, as it's easy to change configurations from this product to another one.
 

Stability Issues

Sentiment score
7.5
Fortinet FortiGate is considered reliable, with high stability despite occasional bugs, especially when properly configured and sized.
Sentiment score
8.2
FortiGate NGFW is praised for stability, especially post-FortiOS 5.6, though smaller companies may experience inconsistencies.
Sentiment score
8.6
WatchGuard Firebox is highly stable and reliable, with few issues, frequent updates, and high user satisfaction ratings.
We're experiencing 99.999% availability consistently.
I would rate the stability of Fortinet FortiGate a ten out of ten.
Currently, we are experiencing a general outage of one of the main internet service providers of the Dominican Republic, and we have not been impacted in our operations because with SD-WAN, we have another internet service provider and we are working with the second WAN connection without any disruption.
Regarding next-generation firewalls, I would give the FortiGate Next Generation Firewall (NGFW) a rating of 10 for stability.
In some cases, you need to restart it, but mostly, it's working flawlessly, especially if you have an HA environment, high availability.
In my experience, there are usually no significant stability issues with FortiGate Next Generation Firewall (NGFW).
 

Room For Improvement

Fortinet FortiGate needs interface, support, and integration improvements, plus pricing, configuration, and feature enhancements for better user experience.
FortiGate NGFW requires cost reduction, improved usability, integration, security, AI features, and better customer support to enhance user experience.
WatchGuard Firebox needs a modern interface, better integration, enhanced features, and competitive pricing to improve user experience and marketability.
Investing in a solution that can accommodate such growth would be more cost-effective than repeatedly purchasing new hardware.
The constant daily revisions necessitate meticulous identification of the relevant documents to prevent the use of outdated information that could jeopardize our environment.
While Fortinet claims to offer a comprehensive network solution, it falls short in addressing computer application issues, particularly server security.
Improvements could be made when companies expand and need better equipment and more licenses.
Configuring these services is quite complex and not very user-friendly, requiring technical steps that are difficult for normal users to understand.
When a site is blocked, it is necessary for me to consult the logs to understand what the Next Generation Firewall policy has blocked.
The cost for renewal after three years is 75% of the hardware cost, which is a significant problem.
When implementing a rule using a group of IPs, it is not possible to do that directly.
The WatchGuard Firebox has certain features, but the challenge is that we have some clients who don't have a network or are only mobile users, which leads us to think the future is in SASE products, not in the WatchGuard Firebox.
 

Setup Cost

Fortinet FortiGate is praised for its cost-effectiveness and clear pricing, despite initial setup costs and complex renewals.
FortiGate NGFW offers competitive pricing and features, appealing to mid-large enterprises despite higher initial setup and license costs.
WatchGuard Firebox offers cost-effective pricing, especially for multi-year plans, with discounts and value for budget-conscious enterprises.
FortiGate is priced lower than Palo Alto.
Last year, I renewed the support for three years, which can sometimes be expensive but depends on the security benefits and how it helps us.
It is about 20% cheaper.
It offers cost savings as it is generally cheaper than the competition.
The pricing of FortiGate Next Generation Firewall is competitive.
Fortinet tools like FortiGate are costly for us as a higher education institute in India.
When we tried to renew the Palo Alto license, the cost was beyond any reasonable range.
It's expensive us here.
I have faced challenges with the WatchGuard Firebox regarding price since we work with customers who use the Stormshield product, which is less expensive and French-made.
 

Valuable Features

Fortinet FortiGate is valued for its security, ease of use, VPN flexibility, SD-WAN capabilities, and cost-effective deployment.
FortiGate NGFW is valued for its simplicity, comprehensive security features, robust threat detection, and seamless integration capabilities.
WatchGuard Firebox offers user-friendly setup, robust security, excellent tech support, and scalable performance with comprehensive management features.
In terms of security, we have not experienced any security flaws or loopholes, and it has proven to be quite stable.
FortiGate has helped reduce the risk of cyberattacks that might disrupt our client's production.
These features help reduce our downtime, manage the ISPs, and deploy SLAs for all the website traffic.
The firewall and VPN features are the most valuable in protecting our customers' networks.
The most valuable features of the FortiGate firewall include SSL inspection, VPN functionality, and threat intelligence features for preventing threats.
FortiGate Next Generation Firewall (NGFW) has improved our efficiency in setting up security and provided us with more visibility over some issues and incidents we previously faced.
The Firebox offers valuable features such as network security, URL filtering, UTM features, intrusion prevention and detection, and authentication.
Basically, we have received a good return on investment.
I utilize AI within the WatchGuard Firebox, as we use the interconnection with threat syncs, and AI is implemented.
 

Categories and Ranking

Fortinet FortiGate
Sponsored
Ranking in Firewalls
2nd
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
406
Ranking in other categories
Software Defined WAN (SD-WAN) Solutions (1st), WAN Edge (1st)
FortiGate Next Generation F...
Ranking in Firewalls
16th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
54
Ranking in other categories
ZTNA (4th), Unified Threat Management (UTM) (8th)
WatchGuard Firebox
Ranking in Firewalls
14th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
125
Ranking in other categories
Data Loss Prevention (DLP) (11th), Intrusion Detection and Prevention Software (IDPS) (8th), Anti-Malware Tools (13th), Endpoint Detection and Response (EDR) (21st), Application Control (7th), Unified Threat Management (UTM) (2nd)
 

Mindshare comparison

As of August 2025, in the Firewalls category, the mindshare of Fortinet FortiGate is 20.8%, up from 17.8% compared to the previous year. The mindshare of FortiGate Next Generation Firewall (NGFW) is 0.7%, up from 0.3% compared to the previous year. The mindshare of WatchGuard Firebox is 2.9%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Firewalls
 

Featured Reviews

Vasu Gala - PeerSpot reviewer
A stable solution with an intuitive interface and quick customer service
I have been working with Fortinet FortiGate, WatchGuard, Sophos, and SonicWall. I'm not as comfortable with SonicWall because of their UI and limitations. I prefer Fortinet above all other options. When it comes to configuration, I am confident in my ability to handle various tasks, including creating policies such as firewall rules, web policies, and application policies. Additionally, I can configure VPNs and implement load balancing, among other tasks. Overall, I feel much more comfortable working with Fortinet. Fortinet has made significant improvements by integrating AI with firewalls for threat analysis and prevention. In the past 2-3 years, they have launched FortiSASE and SIEM, and they also provide SOC services. Both Palo Alto and Fortinet FortiGate are excellent. While Fortinet FortiGate comes at higher prices, the functionality and support justify the cost. They promptly resolve firmware issues and inform all support providers about configuration changes.
Juan Solano - PeerSpot reviewer
Implementation improves efficiency and provides greater visibility over issues
One of the most valuable features of FortiGate Next Generation Firewall (NGFW) ( /products/fortigate-next-generation-firewall-ngfw-reviews ) is the ease of usability it offers. It is quite easy for me to learn to use. Additionally, FortiGate Next Generation Firewall (NGFW) has improved our efficiency in setting up security and provided us with more visibility over some issues and incidents we previously faced.
ScottEastman - PeerSpot reviewer
Reduces the risks of sending data where it shouldn't be going
We use the solution to ensure that no data breach, such as credit card details and national insurance numbers, leaves the company. However, we have to allow some information to go through because we send a lot of information to the National Healthcare Service If we don't want specific data sent…
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
9%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
16%
Comms Service Provider
8%
University
8%
Financial Services Firm
8%
Computer Software Company
14%
Comms Service Provider
11%
Manufacturing Company
6%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the better NGFW: Fortinet Fortigate or Cisco Firepower?
When you compare these firewalls you can identify them with different features, advantages, practices and usage a...
What is the biggest difference between Sophos XG and FortiGate?
From my experience regarding both the Sophos and FortiGate firewalls, I personally would rather use FortiGate. I know...
What are the biggest technical differences between Sophos UTM and Fortinet FortiGate?
As a solution, Sophos UTM offers a lot of functionality, it scales well, and the stability and performance are quite ...
What do you like most about FortiGate Next Generation Firewall (NGFW)?
The tool's most valuable feature is IPS. In my experience, I haven't encountered any issues with integration. It easi...
What is your experience regarding pricing and costs for FortiGate Next Generation Firewall (NGFW)?
Fortinet has good prices compared to other vendors; there were cheaper options, and when we compared Cisco, Fortinet'...
What needs improvement with FortiGate Next Generation Firewall (NGFW)?
I'm not completely sure how Fortinet can improve the FortiGate Next Generation Firewall (NGFW), however, there were s...
What is your primary use case for WatchGuard Firebox?
We are providing our services to all WatchGuard customers in the region.
What is your primary use case for WatchGuard Firebox?
We just use it as a secondary WiFi device. We're a small office and we needed to set up a WiFi device for a few of ou...
What is your primary use case for WatchGuard Firebox?
We're a hospital and we use it for developing our incoming and outgoing policies, and we also use it for VPN.
 

Also Known As

FortiGate 60b, FortiGate 60c, FortiGate 80c, FortiGate 50b, FortiGate 200b, FortiGate 110c, FortiGate, Fortinet Firewall
No data available
WatchGuard Threat Detection and Response, WatchGuard Application Control, WatchGuard Data Loss Prevention, WatchGuard Gateway AntiVirus, WatchGuard Intrusion Prevention Service
 

Overview

 

Sample Customers

Amazon Web Services, Microsoft, IBM, Cisco, Dell, HP, Oracle, Verizon, AT&T, T-Mobile, Sprint, Vodafone, Orange, BT Group, Telstra, Deutsche Telekom, Comcast, Time Warner Cable, CenturyLink, NTT Communications, Tata Communications, SoftBank, China Mobile, Singtel, Telus, Rogers Communications, Bell Canada, Telkom Indonesia, Telkom South Africa, Telmex, Telia Company, Telkom Kenya
Information Not Available
Ellips, Diecutstickers.com, Clarke Energy, NCR, Wrest Park, Homeslice Pizza, Fortessa Tableware Solutions, The Phoenix Residence
Find out what your peers are saying about FortiGate Next Generation Firewall (NGFW) vs. WatchGuard Firebox and other solutions. Updated: July 2025.
864,574 professionals have used our research since 2012.